COMBINED INSURANCE CAREERS

As a recognized leader in supplemental insurance, Combined Insurance is also a company that offers individuals, who seek to do more, an environment that challenges and encourages them to develop and achieve their financial, professional and personal goals. Our culture is based on the importance of a Positive Mental Attitude, we offer quality insurance products at reasonable rates and we support your career advancement with ongoing training. A career with Combined Insurance is a good decision.

We take a customer-centric approach to supplemental insurance. What that means is we offer an easy approach to understanding supplemental insurance and build relationships with our customers so they see us as not just an insurance company, but as a trusted ally. Our mission is to help people get the right protection for themselves and their families, now and in the future. “Let’s make this easy” is our pledge.

We offer some of the best training in the business. Our career development program
shows both our commitment to the agent and managerial career paths. A career at Combined Insurance begins with thorough classroom instruction and continues along both our agent and manager career paths. In addition, our Success System Library offers convenient, online training, whenever you want.

Become an Agent

We help our agents “work smarter” by providing a unique Success System, fueled by their high activity in-field that is based in fundamental sales principles and tools. We offer a comprehensive benefits package, and we provide recognition and achievement awards to our sales leaders.

Combined Insurance - Sales careers overview

FEATURED SALES AGENT JOBS

Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus

We Offer a Fantastic Benefits and Compensation Package

  • Competitive commission-based compensation with virtually unlimited income potential
  • Medical, dental, vision, life insurance and disability benefits when qualified
  • 401(k) retirement savings plan with company matching and stock purchase plan
  • Some prospective customer leads provided at no cost
  • Ongoing sales, marketing and customer service training and development

Combined Insurance – Let’s make this easy

Apply today!

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:

Our insurance agents begin their careers with some of the best training in the industry, and that training continues during their tenure at Combined Insurance. Our Continuous Professional Development training helps to develop higher level skills to help increase income and bonus potential for successful agents. Agents who meet certain criteria are also able to take part of our unique shared advertising program, that helps them become the face of Combined Insurance in their community.

Learn more about our training & support
  • Comprehensive classroom sales training
  • Monthly assignments that help open doors in your community
  • Online training available whenever you need it
  • Ongoing training that is personalized to your needs
  • Friendly, easy to use sales materials
  • Local marketing support for qualified field personnel
Combined Insurance - Training and support for agents

FEATURED SALES AGENT JOBS

Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus

We Offer a Fantastic Benefits and Compensation Package

  • Competitive commission-based compensation with virtually unlimited income potential
  • Medical, dental, vision, life insurance and disability benefits when qualified
  • 401(k) retirement savings plan with company matching and stock purchase plan
  • Some prospective customer leads provided at no cost
  • Ongoing sales, marketing and customer service training and development

Combined Insurance – Let’s make this easy

Apply today!

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:

Our agents and sales managers are employees, not independent contractors, and because of that, our employees have access to many benefits not offered to independent contractors. Benefits include:

  • Weekly payment of commissions (direct deposit available)
  •  Errors and Omissions insurance coverage 
  • Access to the company-sponsored 401(k) plan 
  • Medical insurance after 90 days
  • Dental and Life insurance after one year
Combined Insurance - Benefits for agents and sales managers

FEATURED SALES AGENT JOBS

Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus

We Offer a Fantastic Benefits and Compensation Package

  • Competitive commission-based compensation with virtually unlimited income potential
  • Medical, dental, vision, life insurance and disability benefits when qualified
  • 401(k) retirement savings plan with company matching and stock purchase plan
  • Some prospective customer leads provided at no cost
  • Ongoing sales, marketing and customer service training and development

Combined Insurance – Let’s make this easy

Apply today!

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:

"I made more money my first year with Combined Insurance than I ever made teaching. This is a fantastic career."
- Laura S.

 

Combined Insurance - Learn more about our agents

FEATURED SALES AGENT JOBS

Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus

We Offer a Fantastic Benefits and Compensation Package

  • Competitive commission-based compensation with virtually unlimited income potential
  • Medical, dental, vision, life insurance and disability benefits when qualified
  • 401(k) retirement savings plan with company matching and stock purchase plan
  • Some prospective customer leads provided at no cost
  • Ongoing sales, marketing and customer service training and development

Combined Insurance – Let’s make this easy

Apply today!

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:

Are you seeking financial independence?

Would you like career track flexibility?

Would you like to apply your degree and continued training to get ahead?

We're Hiring....

Entry-Level sales, marketing and business development agents, with an opportunity to fast track to management. 

Combined Insurance - Sales jobs for recent graduates

FEATURED SALES AGENT JOBS

Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus

We Offer a Fantastic Benefits and Compensation Package

  • Competitive commission-based compensation with virtually unlimited income potential
  • Medical, dental, vision, life insurance and disability benefits when qualified
  • 401(k) retirement savings plan with company matching and stock purchase plan
  • Some prospective customer leads provided at no cost
  • Ongoing sales, marketing and customer service training and development

Combined Insurance – Let’s make this easy

Apply today!

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:

Do you have questions about working for Combined Insurance?

Visit our FAQ's page to find answers to some commonly asked questions.

Combined Insurance - Career FAQ's

FEATURED SALES AGENT JOBS

Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus

We Offer a Fantastic Benefits and Compensation Package

  • Competitive commission-based compensation with virtually unlimited income potential
  • Medical, dental, vision, life insurance and disability benefits when qualified
  • 401(k) retirement savings plan with company matching and stock purchase plan
  • Some prospective customer leads provided at no cost
  • Ongoing sales, marketing and customer service training and development

Combined Insurance – Let’s make this easy

Apply today!

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:

FIELD SALES MANAGEMENT & SUPPORT

Behind our customer-focused sales force is a committed group of field managers and support staff members who assist our agents. Whether it’s initial training, ongoing education or support whenever it’s needed, these Combined Insurance employees are an invaluable part of our success.

Combined Insurance - Field sales management and support careers overview

Featured Positions

Market Sales Director - Massachusetts Work at Home
POSITION SUMMARY: The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
Qualifications

COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred
Travel - Yes, 50 % of the Time
Apply Now
VP, Regional Director - Work at home - New England Area

POSITION SUMMARY:

The VP, Regional Director is primarily responsible for driving profitable revenue growth in their markets, operating in accordance with Company systems and processes, and within approved budget guidelines. Reporting to the SVP, Zone Manager, the individual will take a lead role in building markets to operate at full staff capacity and reach or exceed sales goals and growth targets designated by the company. He or she will serve as a role model and resource for the Market Directors (MDs) focusing on growth and expansion. The VP, Regional Director will work closely with other sales management to attract and hire top talent in strategic locations, particularly at the Market Director (MD) and Territory Manager (TM) levels, as well as ensure that these employees are properly on-boarded. He or she will also be held accountable for the training and development of MDs and TMs that will contribute to building, growing and retaining teams of high performing employees. This individual will coach/counsel employees and ensure the proper implementation of the performance management and progressive disciplinary processes -- from the MD through the Agent level. The VP, Regional Director will support and ensure compliance with corporate policies, goals, and objectives, while maintaining high integrity and ethical standards.

RESPONSIBILITIES:

  • Perform a lead role in building, designing and implementing strategies to capture market opportunities in existing and ‘greenfield’ markets including staffing and premium growth
  • Identify and develop talent that will build and grow the region
  • Serve as a role model, resource and coach for the MDs and other subordinates
  • Direct, manage and develop the work of the MDs
  • Perform budget and expense management activities
  • Ensure that markets operate at or above full Agent and management staff capacity and achieve premium goals in accordance with strategic hiring plans
  • Participate in the following meetings throughout Region regularly:
    • Monthly full day meeting with each market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TM’s
  • Oversee lead management systems, including customer con/act ratios, assignment planning and control, proper disposition, and initiatives
  • Take a lead role in the implementation of a talent development system (i.e. STEP, CAP, etc…) to train and develop Agents and management staff for improved performance and retention
  • Create a work environment conducive to enhanced team and individual performance
  • Ensure that communication channels exist to enable information to flow down from the SVP, Zone Manager and up from the Agent level
  • Ensure that the performance management and progressive disciplinary processes are carried out effectively and in a timely manner
  • Execute and monitor the overall Agent and manager on-boarding process to ensure that new employees transition to the company effectively and are retained longer

COMPETENCIES:

  • Excellent management and leadership skills
  • Ability to prepare and monitor budgets
  • Excellent planning and organizational skills
  • Maintains high degree of professionalism, tact, and diplomacy
  • Ability to adapt to new and changing work environment
  • Ability to problem solve
  • Ability to assess and develop talent
  • Outstanding teambuilding skills
  • Demonstrate sound judgment and decision making
  • Maintain high ethical standards
  • Ability to motivate a management and sales team
  • Ability to implement company policies and procedures
  • Proven track record of successful results
  • Demonstrate innovation and creativity
  • Good analytical skills
  • Effective classroom training skills
  • Excellent verbal and written communication skills
  • Ability to interact with diverse people and personalities
  • Good coaching and mentorship skills
  • Demonstrate personal initiative

KNOWLEDGE & EXPERIENCE:

  • Successful and stable work history
  • 7 plus years of progressive sales, leadership and management within the life, health, and accident insurance industry
  • Expertise in developing and executing on strategic plans
  • Proven ability to recruit and build a large and successful sales team
  • Proven ability to develop talent
  • Excellent interpersonal skills with the ability to communicate and build relationships effectively at all levels of the organization
  • Possess valid life, health and accident insurance licenses in the geographical areas of responsibility
  • Bachelor Degree or equivalent work experience required
  • Intermediate PC skills required

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Recruiter Sourcing Specialist - Glenview, IL

Job Description

This position will be responsible for the strategic sourcing of sales agents, territory managers and other sales related roles while working closely with the Talent Acquisition team and other key stakeholders on candidate sourcing strategy, intelligence, recruitment channels and market conditions
The Recruiter Sourcing Specialist will be required to:

Responsibilities

  • Develop a thorough understanding of the business, client needs, specific talent pools and innovations necessary to flawlessly execute the recruiting strategy.
  • Contribute individually in outlining, developing and executing key sourcing strategies for each market.
  • Perform in-depth sourcing of passive candidates by using creative methods, online searching techniques, cold calling, personal candidate networks, the internal resume database, internet resume banks and social media
  • Partner with Talent Acquisition to deliver results against aggressive targets
  • Manage overall data integrity within the ATS tools, ensuring timely entry within the database to guarantee accurate reporting
  • Execute sourcing via existing and emerging channels using traditional and advanced communication tools (e.g. social media, text campaigns, telephone networking, user groups, and other in-person networking activities) to identify and obtain information about potential candidates
  • Qualify all candidates (including direct applications and internal candidates) to determine if candidate should be considered for position
  • Monitor and report quality and quantity of resumes on consistent basis
  • Locate leads and track down referral contact information through the use of social and professional networks and meta-search engines
  • Prescreen Resumes in Requisition Folders as assigned; cleaning files ensuring minimum qualifications are met
  • Join applicable groups, post/share jobs to increase visibility
  • Explore other networking options to expand contact base when available
  • Follow up with pipeline candidates via phone and e-mail to keep candidates warm
  • Reach out to niche sites for free trials; respond to solicitation from account representatives
  • Join industry/function-specific organizations/associations/forums for talent mining and posting possibilities

Requirements:

  • Bachelors degree in related field preferred
  • 3 years of experience with strategic sourcing
  • Must be highly motivated and goal-oriented to exceed expectations
  • Experience with Applicant Tracking Systems (ATS) required
  • Ability to establish consultative relationships with all levels of Hiring Managers
  • Must possess exceptional organizational, time management, administrative, communication, and customer service skills

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now
Recruiter Sourcing Specialist - Johnstown, PA

Job Description

This position will be responsible for the strategic sourcing of sales agents, territory managers and other sales related roles while working closely with the Talent Acquisition team and other key stakeholders on candidate sourcing strategy, intelligence, recruitment channels and market conditions
The Recruiter Sourcing Specialist will be required to:

Responsibilities

  • Develop a thorough understanding of the business, client needs, specific talent pools and innovations necessary to flawlessly execute the recruiting strategy.
  • Contribute individually in outlining, developing and executing key sourcing strategies for each market.
  • Perform in-depth sourcing of passive candidates by using creative methods, online searching techniques, cold calling, personal candidate networks, the internal resume database, internet resume banks and social media
  • Partner with Talent Acquisition to deliver results against aggressive targets
  • Manage overall data integrity within the ATS tools, ensuring timely entry within the database to guarantee accurate reporting
  • Execute sourcing via existing and emerging channels using traditional and advanced communication tools (e.g. social media, text campaigns, telephone networking, user groups, and other in-person networking activities) to identify and obtain information about potential candidates
  • Qualify all candidates (including direct applications and internal candidates) to determine if candidate should be considered for position
  • Monitor and report quality and quantity of resumes on consistent basis
  • Locate leads and track down referral contact information through the use of social and professional networks and meta-search engines
  • Prescreen Resumes in Requisition Folders as assigned; cleaning files ensuring minimum qualifications are met
  • Join applicable groups, post/share jobs to increase visibility
  • Explore other networking options to expand contact base when available
  • Follow up with pipeline candidates via phone and e-mail to keep candidates warm
  • Reach out to niche sites for free trials; respond to solicitation from account representatives
  • Join industry/function-specific organizations/associations/forums for talent mining and posting possibilities

Requirements:

  • Bachelors degree in related field preferred
  • 3 years of experience with strategic sourcing
  • Must be highly motivated and goal-oriented to exceed expectations
  • Experience with Applicant Tracking Systems (ATS) required
  • Ability to establish consultative relationships with all levels of Hiring Managers
  • Must possess exceptional organizational, time management, administrative, communication, and customer service skills

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now
Market Sales Director - Jackson, MS

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Philadelphia, PA
POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred

Travel - Yes, 50 % of the Time
Apply Now

A great team requires great leadership. And our leaders are some of the best in the business. From Territory Managers to Market Directors, our merit-based advancement system rewards those who work hard and succeed, which means our sales leaders are the best of the best – helping our agents become the best.

Combined Insurance - Accident and health jobs

Accident & Health Positions

VP, Regional Director - Work at home - New England Area

POSITION SUMMARY:

The VP, Regional Director is primarily responsible for driving profitable revenue growth in their markets, operating in accordance with Company systems and processes, and within approved budget guidelines. Reporting to the SVP, Zone Manager, the individual will take a lead role in building markets to operate at full staff capacity and reach or exceed sales goals and growth targets designated by the company. He or she will serve as a role model and resource for the Market Directors (MDs) focusing on growth and expansion. The VP, Regional Director will work closely with other sales management to attract and hire top talent in strategic locations, particularly at the Market Director (MD) and Territory Manager (TM) levels, as well as ensure that these employees are properly on-boarded. He or she will also be held accountable for the training and development of MDs and TMs that will contribute to building, growing and retaining teams of high performing employees. This individual will coach/counsel employees and ensure the proper implementation of the performance management and progressive disciplinary processes -- from the MD through the Agent level. The VP, Regional Director will support and ensure compliance with corporate policies, goals, and objectives, while maintaining high integrity and ethical standards.

RESPONSIBILITIES:

  • Perform a lead role in building, designing and implementing strategies to capture market opportunities in existing and ‘greenfield’ markets including staffing and premium growth
  • Identify and develop talent that will build and grow the region
  • Serve as a role model, resource and coach for the MDs and other subordinates
  • Direct, manage and develop the work of the MDs
  • Perform budget and expense management activities
  • Ensure that markets operate at or above full Agent and management staff capacity and achieve premium goals in accordance with strategic hiring plans
  • Participate in the following meetings throughout Region regularly:
    • Monthly full day meeting with each market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TM’s
  • Oversee lead management systems, including customer con/act ratios, assignment planning and control, proper disposition, and initiatives
  • Take a lead role in the implementation of a talent development system (i.e. STEP, CAP, etc…) to train and develop Agents and management staff for improved performance and retention
  • Create a work environment conducive to enhanced team and individual performance
  • Ensure that communication channels exist to enable information to flow down from the SVP, Zone Manager and up from the Agent level
  • Ensure that the performance management and progressive disciplinary processes are carried out effectively and in a timely manner
  • Execute and monitor the overall Agent and manager on-boarding process to ensure that new employees transition to the company effectively and are retained longer

COMPETENCIES:

  • Excellent management and leadership skills
  • Ability to prepare and monitor budgets
  • Excellent planning and organizational skills
  • Maintains high degree of professionalism, tact, and diplomacy
  • Ability to adapt to new and changing work environment
  • Ability to problem solve
  • Ability to assess and develop talent
  • Outstanding teambuilding skills
  • Demonstrate sound judgment and decision making
  • Maintain high ethical standards
  • Ability to motivate a management and sales team
  • Ability to implement company policies and procedures
  • Proven track record of successful results
  • Demonstrate innovation and creativity
  • Good analytical skills
  • Effective classroom training skills
  • Excellent verbal and written communication skills
  • Ability to interact with diverse people and personalities
  • Good coaching and mentorship skills
  • Demonstrate personal initiative

KNOWLEDGE & EXPERIENCE:

  • Successful and stable work history
  • 7 plus years of progressive sales, leadership and management within the life, health, and accident insurance industry
  • Expertise in developing and executing on strategic plans
  • Proven ability to recruit and build a large and successful sales team
  • Proven ability to develop talent
  • Excellent interpersonal skills with the ability to communicate and build relationships effectively at all levels of the organization
  • Possess valid life, health and accident insurance licenses in the geographical areas of responsibility
  • Bachelor Degree or equivalent work experience required
  • Intermediate PC skills required

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Bilingual - New York City, NY

POSITION SUMMARY:

The Market Director (MD) is primarily responsible for driving overall performance of the local Hispanic Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude throughout the Hispanic Market.

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.
  • Bilingual Spanish
  • Strong network within the local Hispanic community

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Appleton, WI

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - State College, PA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Portland, OR

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Fairview Heights, IL

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Jackson, MS

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Territory Manager - Multiple Locations

The Territory Manager (TM) is responsible for leading, developing, building and managing a team of 5 or more Agents, generating sales to new customers, sales and service to current Combined Insurance policyholders, recruiting of new agents and delivering annual new sales objectives

RESPONSIBILITIES:

Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi
  • weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed

Field train Agents by accompanying them during sales visits as needed, typically at least one day every 2 weeks per Agent

  • Collect post-sales documentation and process according to documentation type including disposition of internal lead cards weekly

Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a  quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

Recruiting/Field Demos

  • Field recruit prospective new Agent candidates while training and selling
  • Establish local networks and sources within territory to find qualified new agent candidates
  • Conduct informational recruiting seminars to prospective new Agents as needed
  • Represent the Company at local job fairs or other hiring events
  • Assist MD’s with interview process of new agent candidates as needed
  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD

Other

  • Establish local presence for Company
  • Follow company policies and standards

COMPETENCIES:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

SPECIFIC SKILLS OR KNOWLEDGE:

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance sales
  • Minimum of 1 year Insurance Sales Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Obtaining your Life, Accident, and Health license is required prior to employment

REPORTS TO: Marketing Director

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:

Combined Insurance’s Worksite Solutions offers a unique opportunity for the right, career-minded individual. Worksite Solutions helps employers meet the benefits needs of their employees by providing unique, employee-funded coverage with easy payroll deduction.

Combined Insurance - Worksite jobs

Worksite Positions

Recruiter Sourcing Specialist - Glenview, IL

Job Description

This position will be responsible for the strategic sourcing of sales agents, territory managers and other sales related roles while working closely with the Talent Acquisition team and other key stakeholders on candidate sourcing strategy, intelligence, recruitment channels and market conditions
The Recruiter Sourcing Specialist will be required to:

Responsibilities

  • Develop a thorough understanding of the business, client needs, specific talent pools and innovations necessary to flawlessly execute the recruiting strategy.
  • Contribute individually in outlining, developing and executing key sourcing strategies for each market.
  • Perform in-depth sourcing of passive candidates by using creative methods, online searching techniques, cold calling, personal candidate networks, the internal resume database, internet resume banks and social media
  • Partner with Talent Acquisition to deliver results against aggressive targets
  • Manage overall data integrity within the ATS tools, ensuring timely entry within the database to guarantee accurate reporting
  • Execute sourcing via existing and emerging channels using traditional and advanced communication tools (e.g. social media, text campaigns, telephone networking, user groups, and other in-person networking activities) to identify and obtain information about potential candidates
  • Qualify all candidates (including direct applications and internal candidates) to determine if candidate should be considered for position
  • Monitor and report quality and quantity of resumes on consistent basis
  • Locate leads and track down referral contact information through the use of social and professional networks and meta-search engines
  • Prescreen Resumes in Requisition Folders as assigned; cleaning files ensuring minimum qualifications are met
  • Join applicable groups, post/share jobs to increase visibility
  • Explore other networking options to expand contact base when available
  • Follow up with pipeline candidates via phone and e-mail to keep candidates warm
  • Reach out to niche sites for free trials; respond to solicitation from account representatives
  • Join industry/function-specific organizations/associations/forums for talent mining and posting possibilities

Requirements:

  • Bachelors degree in related field preferred
  • 3 years of experience with strategic sourcing
  • Must be highly motivated and goal-oriented to exceed expectations
  • Experience with Applicant Tracking Systems (ATS) required
  • Ability to establish consultative relationships with all levels of Hiring Managers
  • Must possess exceptional organizational, time management, administrative, communication, and customer service skills

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now
Recruiter Sourcing Specialist - Johnstown, PA

Job Description

This position will be responsible for the strategic sourcing of sales agents, territory managers and other sales related roles while working closely with the Talent Acquisition team and other key stakeholders on candidate sourcing strategy, intelligence, recruitment channels and market conditions
The Recruiter Sourcing Specialist will be required to:

Responsibilities

  • Develop a thorough understanding of the business, client needs, specific talent pools and innovations necessary to flawlessly execute the recruiting strategy.
  • Contribute individually in outlining, developing and executing key sourcing strategies for each market.
  • Perform in-depth sourcing of passive candidates by using creative methods, online searching techniques, cold calling, personal candidate networks, the internal resume database, internet resume banks and social media
  • Partner with Talent Acquisition to deliver results against aggressive targets
  • Manage overall data integrity within the ATS tools, ensuring timely entry within the database to guarantee accurate reporting
  • Execute sourcing via existing and emerging channels using traditional and advanced communication tools (e.g. social media, text campaigns, telephone networking, user groups, and other in-person networking activities) to identify and obtain information about potential candidates
  • Qualify all candidates (including direct applications and internal candidates) to determine if candidate should be considered for position
  • Monitor and report quality and quantity of resumes on consistent basis
  • Locate leads and track down referral contact information through the use of social and professional networks and meta-search engines
  • Prescreen Resumes in Requisition Folders as assigned; cleaning files ensuring minimum qualifications are met
  • Join applicable groups, post/share jobs to increase visibility
  • Explore other networking options to expand contact base when available
  • Follow up with pipeline candidates via phone and e-mail to keep candidates warm
  • Reach out to niche sites for free trials; respond to solicitation from account representatives
  • Join industry/function-specific organizations/associations/forums for talent mining and posting possibilities

Requirements:

  • Bachelors degree in related field preferred
  • 3 years of experience with strategic sourcing
  • Must be highly motivated and goal-oriented to exceed expectations
  • Experience with Applicant Tracking Systems (ATS) required
  • Ability to establish consultative relationships with all levels of Hiring Managers
  • Must possess exceptional organizational, time management, administrative, communication, and customer service skills

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now
Business Development Manager - Home City, NV

Job Description:

Combined Insurance, an ACEGroup Company, is seeking a Business Development Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

Responsibilities:

  • Successful and documented track record of calling on insurance brokers and health/welfare consultants within a predetermined territory/geography
  • Generate opportunities to acquire new business through acquisition of new producers
  • Build relationships with key partnerships locally and regionally to assist in business development opportunities
  • Handle all aspects of training of new producers to include onboarding and joint fieldwork
  • Guarantee that products/services are competitively positioned in the market
  • Manage pipeline of key customers to meet and exceed growth goals and objectives
  • Serve as point of contact and relationship manager for all producers in the territory
  • Effectively manage daily, weekly and monthly goals and tracking responsibilities
  • Work with underwriting to evaluate, price and propose rate and strategy on small to large market voluntary/worksite business including disability income protection, universal life, accident, cancer, critical care and term life
  • Manage assigned workload to meet internal productivity and time service standards

Skills/Experience:

  • Bachelor’s degree preferred
  • 3 to 5+ years of successful employee benefits (group insurance) experience
  • Strong knowledge of brokerage industry trends and competitor benchmarks
  • Must be a self-starter, show strong personal initiative and the ability to work independently
  • Strong communication, customer service and relationship management focus
  • Excellent sales and negotiation skills
  • Possess state-issued life and health agent license
  • Must be detail-oriented, well-organized and have the ability to manage a high volume workload with competing demands

Our Benefits:

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life Insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Account Executive - Multiple Locations

Combined Insurance Business-to-Business Sales (Worksite Solutions)

Are you looking for a Sales opportunity with a leading company in the supplemental insurance industry?

Do you have an entrepreneurial mindset with Business-to-Business selling experience?

The Worksite Account Executive position provides an opportunity to work with professionals during regular business hours. We are seeking licensed insurance professionals with accident & health insurance experience to join our rapidly growing Worksite Solutions group, a division of Combined Insurance. Opportunities are available for Account Executives. This is a Business-to-Business (not individual) marketing and sales opportunity.

Combined Insurance, a recognized leader in supplemental insurance, is part of the ACE Group of Companies. ACE Group is one of the world’s largest multi-line property and casualty insurers with operations in 53 countries. ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Qualified candidates will be trained in our top-notch sales school to market our products and services to Employers, Affinity Groups & Associations, Payroll Partners, TPA's and the insurance brokerage community. To qualify for this opportunity, candidates must:

  • Understand the supplemental insurance marketplace.
  • Have professional presence, presentation and communication skills as you will be selling directly to Business owners and Executives.
  • Possess a hard work ethic and work well independently with little supervision.
  • Be highly motivated to build a successful portfolio of clients.
  • Focus on the customer – providing superior customer service before and after sale.
  • Hold active Life and Accident & Health Insurance License in your state or be willing to obtain them.
  • Have experience in Business-to-Business sales and working with business professionals.

Excellent Benefits including Stock Options
Combined Insurance provides a unique opportunity in that you will become a W-2 employee with a competitive benefits package including health and dental insurance, 401(k) retirement plan and life insurance. We offer comprehensive training, commissions and bonus structure and world-class award trips for those who qualify.

Your new career starts with a week of training in our home office, followed by field training with a Worksite Solutions professional to help you launch your career. Additionally, you may be assigned existing corporate accounts to service.

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:

If our agents are the face of our business, our sales support people are the beating heart, assisting both our customers and our agents with a commitment to excellent customer service.

Combined Insurance - Field support jobs

Field Support Positions

Recruiter Sourcing Specialist - Johnstown, PA

Job Description

This position will be responsible for the strategic sourcing of sales agents, territory managers and other sales related roles while working closely with the Talent Acquisition team and other key stakeholders on candidate sourcing strategy, intelligence, recruitment channels and market conditions
The Recruiter Sourcing Specialist will be required to:

Responsibilities

  • Develop a thorough understanding of the business, client needs, specific talent pools and innovations necessary to flawlessly execute the recruiting strategy.
  • Contribute individually in outlining, developing and executing key sourcing strategies for each market.
  • Perform in-depth sourcing of passive candidates by using creative methods, online searching techniques, cold calling, personal candidate networks, the internal resume database, internet resume banks and social media
  • Partner with Talent Acquisition to deliver results against aggressive targets
  • Manage overall data integrity within the ATS tools, ensuring timely entry within the database to guarantee accurate reporting
  • Execute sourcing via existing and emerging channels using traditional and advanced communication tools (e.g. social media, text campaigns, telephone networking, user groups, and other in-person networking activities) to identify and obtain information about potential candidates
  • Qualify all candidates (including direct applications and internal candidates) to determine if candidate should be considered for position
  • Monitor and report quality and quantity of resumes on consistent basis
  • Locate leads and track down referral contact information through the use of social and professional networks and meta-search engines
  • Prescreen Resumes in Requisition Folders as assigned; cleaning files ensuring minimum qualifications are met
  • Join applicable groups, post/share jobs to increase visibility
  • Explore other networking options to expand contact base when available
  • Follow up with pipeline candidates via phone and e-mail to keep candidates warm
  • Reach out to niche sites for free trials; respond to solicitation from account representatives
  • Join industry/function-specific organizations/associations/forums for talent mining and posting possibilities

Requirements:

  • Bachelors degree in related field preferred
  • 3 years of experience with strategic sourcing
  • Must be highly motivated and goal-oriented to exceed expectations
  • Experience with Applicant Tracking Systems (ATS) required
  • Ability to establish consultative relationships with all levels of Hiring Managers
  • Must possess exceptional organizational, time management, administrative, communication, and customer service skills

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now

CORPORATE

As a growing company, we’re always looking for quality people to work behind the scenes in our corporate offices, serving both our customers and our sales force. We offer a variety of rewarding corporate insurance career opportunities.

Combined Insurance - Corporate careers

FEATURED CORPORATE JOBS

Social Media Marketing Strategist - Glenview, IL
JOB DESCRIPTION
Reporting to the Vice President of Brand and Marketing Communications, this position will be responsible for Combined Insurance’s social media marketing strategy and execution. The position requires internal collaboration with cross-functional teams to identify and support business objectives in the areas of recruitment and lead generation; as well as, responding to questions and comments from existing Combined Insurance policyholders. The ideal candidate will have a deep understanding of social media technologies, exceptional writing abilities, and the ability to promote engagement within Combined Insurance’s social media communities.

RESPONSIBILITIES
  • Develop and manage Combined Insurance’s social media marketing strategy and execution across multiple channels including, but not limited to, Facebook, LinkedIn, Twitter, Google+, and YouTube.
  • Create social content that will drive field agent recruitment to achieve set hiring goals
  • Collaborate with Sales and Marketing to develop and deliver content that supports lead generation efforts
  • Work with Public Relations to distribute relevant company news , thought leadership and industry articles
  • Identify opportunities with Customer Service, Policyholder Services and Claims to respond to questions and comments from existing policyholders
  • Ensure Combined Insurance’s brand reputation is monitored and protected through social media channels. Works with Legal/Compliance and Public Relations departments to ensure that critical issues are handled in a timely and professional manner.
  • Monitor industry social media and marketing trends; appropriately apply this knowledge to Combined Insurance’s social media marketing strategy.
  • Act as a subject matter expert and offer guidance /support on social media best practice globally
  • Develop reports that measure effectiveness of social campaigns; provides recommendations to enhance campaigns to maximize results.
  • Stay on top of new trends, developments and best-in-class practices in the social media space.
COMPETENCIES
  • Bachelor’s degree in Marketing, Advertising, Communications or related discipline required
  • 10 years minimum experience in social media marketing
  • A keen enthusiasm for and demonstrable understanding of social media strategies, trends and technologies
  • Experience using Facebook, Twitter, Glassdoor, Google+, YouTube, blogs, discussion boards, etc. and online communities to support different communications scenarios and strategies in a professional or business setting. Documented examples of content produced and corresponding results.
  • Experience with social media monitoring and analytics platforms such as Radian6, Adobe/Omniture Social Analytics, Google Analytics, or others, to identify and leverage actionable insights gained
  • A subject matter expert on social media tools, understands the differences and benefits; possesses the ability to educate internal audiences
  • Must possess exceptional writing skills for social and beyond (i.e. content creator for non-social as well)
  • Results oriented attitude and ability to focus efforts in order to generate ROI from social media
  • Must have experience and knowledge in content development, presentation design and impactful writing
  • Experience with content compliance review and approval processes
  • Project management skills, ability to work with multiple contributors and various levels
  • Ability to work independently, take initiative and be dependable
  • Bilingual English and Spanish (preferred)

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
HR Generalist - Dallas, TX
Combined Insurance, an ACE Group Company, is seeking a HR Generalist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
Under the direction of the HR Business Partner, the field HR Generalist will provide support with various professional and administrative level duties in the field including strategy implementation and analysis, employee relations and compliance as well as field talent review and development. The HR Generalist will support and collaborate with key business partners including Sales Agents, Territory Managers, Market Directors and Regional Directors. Opportunity to grow into a HR Business Partner role.

RESPONSIBILITIES:
  • Provide daily HR support to multiple sales territories throughout the Northeast Region.
  • Serve as a trusted advisor to sales managers- properly interpret and consistently administer policies.
  • Support the development and delivery of training programs focused on benefits, performance management and professional development.
  • Recommend and lead improvements in HR programs, practices and policies.
  • Serve as employee advocate to support employee engagement and retention initiatives.
  • Support field recruiting events and activities.
  • Ensure that the field adheres to all state and federal regulations pertaining to employment matters.
  • Manage the Leave process in conjunction with outside vendor and corporate benefits; assist managers and employees with questions.
  • Provide support and coaching to management in appropriate resolution of performance and employee relations issues.
  • Respond to inquiries regarding policies, procedures and programs.
  • Lead or participate in special projects both individually and on cross-functional teams.
COMPETENCIES:
  • Results Orientation – Effectively executes on plans, drives for results and takes accountability for outcomes; perseveres and does not give up easily in challenging situations; takes full accountability for achieving desired results.
  • Values Orientation – Upholds and models Combined values and always does the right thing for the company, colleagues and customers; is direct, truthful and trusted by others; acts as a team player; acts ethically and maintains a high level of professional integrity.
  • Initiative – Willingly does more than is required or expected in the job; meets objectives on time with minimal supervision; eager and willing to go the extra mile in terms of time and effort; is self-motivated and seizes opportunities to make a difference.
Qualifications

SKILLS/EXPERIENCE:
  • 5 – 7 years in Human Resources or equivalent; previous experience supporting sales in a matrix-based environment is preferred.
  • Strong analytical and problem solving skills
  • Ability to work independently and manage multiple priorities in a fast paced environment
  • Excellent written and verbal communications skills; experience speaking in front of groups.
  • Pro-active partner who offers input, information, and recommendations that meet business goals.
  • High energy with a strong drive for results.
  • Experience with data analytics- developing reports, analyzing data and data presentation
  • Highly proficient in Microsoft Office
  • Must be able to travel (sometimes overnight) up to 25%
  • Exposure to leave of absence/FMLA and Worker’s Comp is a plus
  • Bilingual Spanish required
EDUCATION:
  • Bachelor’s Degree
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Project Manager - Glenview, IL

Combined Insurance, an ACE Group Company, is seeking an Project Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

Job Summary:

This position will be responsible for leading strategic projects/initiatives and for managing our 3rd party strategic partners. He/she will be responsible for overall coordination of large, complex projects comprised of independent cross-functional, cross-departmental teams and consultant team members assigned to the project, ensuring timely delivery of project and all deliverables. Supports all stages in the life cycle of projects, including the early stages of project definition, and initial approval by Governance Committees

Responsibilities

  • Ensures timely and accurate completion of all team members' assigned duties and responsibilities to meet the project and executive leaderships' expectations.
  • Leads and/or participates in managing program and project integration, scope, time, costs and quality components.
  • Communicates the status, risk and issues associated with each project component to the project team and leaders within the organization and leads the actions required (corrective or not) to ensure project outcomes are achieved
  • Assumes responsibility for vendor management activities related to the project, ensuring proper selection, contract development and contract administration for partners contracted for project/program.
  • Conducts project portfolio modeling and analysis. Conducts scenario planning and analysis to justify the selection and relative risks involved in the project.
  • Reviews and analyzes all proposed projects relative to the organizations strategic direction. Prioritize projects based on management classification and potential benefits to Combined.
  • Ensures stakeholder engagement and responsibility is assigned for securing the actualization of intended benefits.
  • Ensures that systems are in place to capture true cost/benefit comparisons project by project; report actual benefits relative to intended benefits over the longer term.
  • Creates risk management plan to identify, analyze, monitor and respond to risks associated with the project to ensure ability to achieve expected outcomes, on time and on budget.
  • Leads activities required to maintain and complete all project documentation. Obtain appropriate level of approval for all project documentation assigned to ensure appropriate understanding of expectations among all stakeholders.
  • Develops project cost estimates and budgets for assigned projects and uses cost control measures to ensure projects budgets are met.
  • Provides leadership, coaching, and guidance on a continuous basis to project team members in the areas of project lifecycle, operating procedures, processes and practices.
  • Monitors workload of team members and provides feedback on individual and team performance

Skills and Experience:

  • 5+ years of progressive project management experience is required, managing projects for full lifecycle, from inception to implementation.
  • Minimum 5 years project management experience leading large, complex projects comprised of independent cross-functional, cross-departmental teams with 3rd party vendors.
  • Must possess extensive knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques.
  • Excellent interpersonal & communication skills.
  • Ability to negotiate and resolve conflicts; ability to build team cohesiveness to achieve results.
  • Ability to promote a shared vision and customer focus.

Competencies:

  • Problem Solving – Takes an organized and logical approach to thinking through problems and complex issues; looks beyond the obvious to get at root causes; develops insight into problems, issues and situations.
  • Analytical Thinking – Approaches a situation or problem by defining the problem or issue; collects data; uses appropriate tools to disclose meaningful patterns in the data; makes inferences about the meaning of the data; and uses logic and intuition to arrive at conclusions or decisions
  • Values Orientation – Always does the right thing for the company, colleagues and customers; is direct, truthful and trusted by others; acts as a team player; acts ethically and maintains a high level of professional integrity.
  • Results Orientation – Effectively executes on plans, drives for results and takes accountability for outcomes; perseveres and does not give up easily in challenging situations; takes full accountability for achieving (or failing to achieve) desired results.

Education:

  • Bachelor's Degree

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now
Director, Data and Analytics - Glenview, IL

Combined Insurance, an ACE Group Company, is seeking an Director, Data and Analytics to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

Job Summary

This position is responsible for the data and infrastructure that supports the business intelligence function of the Company. The role will collaborate with appropriate groups within the Company to determine requirements and develop solutions that work for all stakeholders, develop a business intelligence strategy and design and implement systems and processes to execute the strategy. The role will lead a team of database developers and business analysts to provide reconciled, standardized, non-redundant, credible data and analytics to support daily operations, management reporting, product pricing, experience analysis and business strategy.

Responsibilities

  • Partner with Business, Technology, and ACE resources to develop a practical technology strategy which will support business intelligence needs in the near and long term
  • Primary business partners include the Management team, Finance, Actuarial, Marketing, Distribution, Claims and Operations
  • Work with partners to determine information, reporting and analytic needs.
  • Analyze existing business processes across multiple areas of the Company to identify common data elements.
  • Create a data model for the Company to eliminate redundant data.
  • Capture the results of this analysis and design in functional specifications and other documents in order to preserve the institutional knowledge obtained in the process.
  • Plan and implement the overall analytics and business intelligence strategy, reporting frameworks, tools, and data marts
  • Create a technology and reporting architecture which will guide the development of the systems and processes necessary to support the required data needs of the Company.
  • Lead the design and implementation of data related systems, reporting frameworks, analysis and reporting tools, data structures, processes and controls to enable timely high-quality reporting and analytics.
  • Partner with the Technology teams to deliver a stable and highly available reporting platform.
  • Develop and maintain reporting and analytical tools, dashboards and reports.
  • Oversee all aspects of analytics and business intelligence development projects.
  • Work with ACE data team and external analytical resources to maximize the value of internal and “big” data.
  • Provide analytical insight to improve results in the areas of customer acquisition, cross-selling, persistency, claims abuse/fraud, and others areas as appropriate.
  • Discovers new opportunities to optimize the business through analytics and statistical modeling.
  • Ensure that the company has the necessary data/information from internal and external sources for ongoing daily operations, management reporting, product pricing, experience analysis and business strategy.
  • Assume responsibility for stewardship of the data by maintaining an inventory of company data including data dictionaries, by managing relationships with external suppliers of data and by providing data extraction, cleansing and processing of data as needed by the business users.
  • Develop and execute processes to ensure data quality and security.
  • Hire, train, and supervise a team of database developers and business analysts to provide reconciled, standardized, non-redundant, credible data to support ongoing daily operations, management reporting, product pricing, experience analysis and strategic planning.

Skills & Experience

  • 15+ years in database creation and analytics and/or business intelligence
  • Technical expertise regarding data models, database design development, data mining, segmentation techniques, predictive modeling, advanced analytics
  • Experience in insurance, banking, and/or financial services data analytics
  • Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks) or the equivalent
  • Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SPSS, SAS etc)

Skills and Experience:

  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Experience in developing and implementing standards and operating procedures
  • Exceptional verbal and written communication and presentation skills
  • Works collaboratively by respecting and integrating diverse views
  • Strong managerial skills

Education:

  • Bachelor's degree or MBA / Master in Mathematics, Actuarial Science, Economics, Computer Science, Information Management or Statistics preferred

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now
Sr. Quality & Training Manager - Chicago, IL

Description

Combined Insurance, an ACE Group Company, is seeking a Sr. Manager, Quality & Training Center of Excellence to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

Job Summary:

  • Leadership position responsible for the design, development and operationalization of a Quality and Training center of excellence to support Combined North American Operations contact center and back office functions
  • Responsible for development, execution, maintenance and evaluation of training curricula to support North American Operations
  • Responsible for development and execution of analytics driven quality assurance programs for North American Operations that will support process and regulatory compliance and provide for enhanced customer experience
  • Recruits and develops talent to support dynamic and evolving needs of the organization
  • Promotes continuous improvement efforts designed to enhance productivity, efficiency, quality and skills of North American Operations team members

Major Duties:

  • Designs, plans and implements training and quality assurance programs across North American Operations teams
  • Recruits, leads and directs a team of 5-7 trainers and quality assurance analysts
  • Aligns with critical business needs for each business area and works with business leadership to develop and implement training and quality assurance programs to support those needs
  • Aligns training and quality needs with new Operations organization structure and objectives
  • Provides management with timely, relevant and accurate reports; leads the development of effective Quality and Training metrics
  • Provides oversight for creation and maintenance of operational procedure documents
  • Manages the design, development and delivery of training curriculum and relevant e-Learning modules
  • Researches and tracks new training techniques and quality methods, including utilization of industry best practices and enabling technologies to optimize training and quality efforts
  • Provides leadership, coaching, and guidance on a continuous basis to team members. Monitors workload of team members and provides feedback on individual and team performance

Skills & Experience

  • Demonstrated management and leadership
  • Ability to work effectively in a matrixed environment
  • Lean Six Sigma or other recognized process improvement discipline
  • Excellent interpersonal and communication skills
  • Strong analytical and problem solving skills
  • Ability to negotiate and resolve conflicts.
  • Ability to build team cohesiveness to achieve results
  • Ability to effectively communicate and interact with all levels within the organization
  • Skilled in leveraging business analytics to drive business outcomes
  • High attention to detail
  • Ability to promote a shared vision and customer focus
  • Strong client relationship skills with team focus
  • 5-10 years of progressive leadership and management experience in a Quality and Training role

Competencies

  • Ownership – Takes Personal Responsibility for Delivering Results
  • Strategic Thinker – Can Effectively Assimilate Complex Situations into Effective Outcomes
  • Absolute Client Focus
  • Team Player – Builds Effective Teams and Manages Relationships Well
  • Effective in Leading Change
  • Negotiation Skills – Effectively Analyzes a Situation and Adapts Communication Methods and Strategies to Achieve Outcome
  • Demonstrated ability to define and staff an emerging organization

Education

  • Undergraduate degree required. Master’s in Business or Management desired

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now

As a Combined Insurance corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals.

Learn more about our benefits
  • Healthcare and dependent care flex spending accounts
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
Combined Insurance - Corporate career benefits

FEATURED CORPORATE JOBS

Social Media Marketing Strategist - Glenview, IL
JOB DESCRIPTION
Reporting to the Vice President of Brand and Marketing Communications, this position will be responsible for Combined Insurance’s social media marketing strategy and execution. The position requires internal collaboration with cross-functional teams to identify and support business objectives in the areas of recruitment and lead generation; as well as, responding to questions and comments from existing Combined Insurance policyholders. The ideal candidate will have a deep understanding of social media technologies, exceptional writing abilities, and the ability to promote engagement within Combined Insurance’s social media communities.

RESPONSIBILITIES
  • Develop and manage Combined Insurance’s social media marketing strategy and execution across multiple channels including, but not limited to, Facebook, LinkedIn, Twitter, Google+, and YouTube.
  • Create social content that will drive field agent recruitment to achieve set hiring goals
  • Collaborate with Sales and Marketing to develop and deliver content that supports lead generation efforts
  • Work with Public Relations to distribute relevant company news , thought leadership and industry articles
  • Identify opportunities with Customer Service, Policyholder Services and Claims to respond to questions and comments from existing policyholders
  • Ensure Combined Insurance’s brand reputation is monitored and protected through social media channels. Works with Legal/Compliance and Public Relations departments to ensure that critical issues are handled in a timely and professional manner.
  • Monitor industry social media and marketing trends; appropriately apply this knowledge to Combined Insurance’s social media marketing strategy.
  • Act as a subject matter expert and offer guidance /support on social media best practice globally
  • Develop reports that measure effectiveness of social campaigns; provides recommendations to enhance campaigns to maximize results.
  • Stay on top of new trends, developments and best-in-class practices in the social media space.
COMPETENCIES
  • Bachelor’s degree in Marketing, Advertising, Communications or related discipline required
  • 10 years minimum experience in social media marketing
  • A keen enthusiasm for and demonstrable understanding of social media strategies, trends and technologies
  • Experience using Facebook, Twitter, Glassdoor, Google+, YouTube, blogs, discussion boards, etc. and online communities to support different communications scenarios and strategies in a professional or business setting. Documented examples of content produced and corresponding results.
  • Experience with social media monitoring and analytics platforms such as Radian6, Adobe/Omniture Social Analytics, Google Analytics, or others, to identify and leverage actionable insights gained
  • A subject matter expert on social media tools, understands the differences and benefits; possesses the ability to educate internal audiences
  • Must possess exceptional writing skills for social and beyond (i.e. content creator for non-social as well)
  • Results oriented attitude and ability to focus efforts in order to generate ROI from social media
  • Must have experience and knowledge in content development, presentation design and impactful writing
  • Experience with content compliance review and approval processes
  • Project management skills, ability to work with multiple contributors and various levels
  • Ability to work independently, take initiative and be dependable
  • Bilingual English and Spanish (preferred)

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
HR Generalist - Dallas, TX
Combined Insurance, an ACE Group Company, is seeking a HR Generalist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
Under the direction of the HR Business Partner, the field HR Generalist will provide support with various professional and administrative level duties in the field including strategy implementation and analysis, employee relations and compliance as well as field talent review and development. The HR Generalist will support and collaborate with key business partners including Sales Agents, Territory Managers, Market Directors and Regional Directors. Opportunity to grow into a HR Business Partner role.

RESPONSIBILITIES:
  • Provide daily HR support to multiple sales territories throughout the Northeast Region.
  • Serve as a trusted advisor to sales managers- properly interpret and consistently administer policies.
  • Support the development and delivery of training programs focused on benefits, performance management and professional development.
  • Recommend and lead improvements in HR programs, practices and policies.
  • Serve as employee advocate to support employee engagement and retention initiatives.
  • Support field recruiting events and activities.
  • Ensure that the field adheres to all state and federal regulations pertaining to employment matters.
  • Manage the Leave process in conjunction with outside vendor and corporate benefits; assist managers and employees with questions.
  • Provide support and coaching to management in appropriate resolution of performance and employee relations issues.
  • Respond to inquiries regarding policies, procedures and programs.
  • Lead or participate in special projects both individually and on cross-functional teams.
COMPETENCIES:
  • Results Orientation – Effectively executes on plans, drives for results and takes accountability for outcomes; perseveres and does not give up easily in challenging situations; takes full accountability for achieving desired results.
  • Values Orientation – Upholds and models Combined values and always does the right thing for the company, colleagues and customers; is direct, truthful and trusted by others; acts as a team player; acts ethically and maintains a high level of professional integrity.
  • Initiative – Willingly does more than is required or expected in the job; meets objectives on time with minimal supervision; eager and willing to go the extra mile in terms of time and effort; is self-motivated and seizes opportunities to make a difference.
Qualifications

SKILLS/EXPERIENCE:
  • 5 – 7 years in Human Resources or equivalent; previous experience supporting sales in a matrix-based environment is preferred.
  • Strong analytical and problem solving skills
  • Ability to work independently and manage multiple priorities in a fast paced environment
  • Excellent written and verbal communications skills; experience speaking in front of groups.
  • Pro-active partner who offers input, information, and recommendations that meet business goals.
  • High energy with a strong drive for results.
  • Experience with data analytics- developing reports, analyzing data and data presentation
  • Highly proficient in Microsoft Office
  • Must be able to travel (sometimes overnight) up to 25%
  • Exposure to leave of absence/FMLA and Worker’s Comp is a plus
  • Bilingual Spanish required
EDUCATION:
  • Bachelor’s Degree
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Project Manager - Glenview, IL

Combined Insurance, an ACE Group Company, is seeking an Project Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

Job Summary:

This position will be responsible for leading strategic projects/initiatives and for managing our 3rd party strategic partners. He/she will be responsible for overall coordination of large, complex projects comprised of independent cross-functional, cross-departmental teams and consultant team members assigned to the project, ensuring timely delivery of project and all deliverables. Supports all stages in the life cycle of projects, including the early stages of project definition, and initial approval by Governance Committees

Responsibilities

  • Ensures timely and accurate completion of all team members' assigned duties and responsibilities to meet the project and executive leaderships' expectations.
  • Leads and/or participates in managing program and project integration, scope, time, costs and quality components.
  • Communicates the status, risk and issues associated with each project component to the project team and leaders within the organization and leads the actions required (corrective or not) to ensure project outcomes are achieved
  • Assumes responsibility for vendor management activities related to the project, ensuring proper selection, contract development and contract administration for partners contracted for project/program.
  • Conducts project portfolio modeling and analysis. Conducts scenario planning and analysis to justify the selection and relative risks involved in the project.
  • Reviews and analyzes all proposed projects relative to the organizations strategic direction. Prioritize projects based on management classification and potential benefits to Combined.
  • Ensures stakeholder engagement and responsibility is assigned for securing the actualization of intended benefits.
  • Ensures that systems are in place to capture true cost/benefit comparisons project by project; report actual benefits relative to intended benefits over the longer term.
  • Creates risk management plan to identify, analyze, monitor and respond to risks associated with the project to ensure ability to achieve expected outcomes, on time and on budget.
  • Leads activities required to maintain and complete all project documentation. Obtain appropriate level of approval for all project documentation assigned to ensure appropriate understanding of expectations among all stakeholders.
  • Develops project cost estimates and budgets for assigned projects and uses cost control measures to ensure projects budgets are met.
  • Provides leadership, coaching, and guidance on a continuous basis to project team members in the areas of project lifecycle, operating procedures, processes and practices.
  • Monitors workload of team members and provides feedback on individual and team performance

Skills and Experience:

  • 5+ years of progressive project management experience is required, managing projects for full lifecycle, from inception to implementation.
  • Minimum 5 years project management experience leading large, complex projects comprised of independent cross-functional, cross-departmental teams with 3rd party vendors.
  • Must possess extensive knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques.
  • Excellent interpersonal & communication skills.
  • Ability to negotiate and resolve conflicts; ability to build team cohesiveness to achieve results.
  • Ability to promote a shared vision and customer focus.

Competencies:

  • Problem Solving – Takes an organized and logical approach to thinking through problems and complex issues; looks beyond the obvious to get at root causes; develops insight into problems, issues and situations.
  • Analytical Thinking – Approaches a situation or problem by defining the problem or issue; collects data; uses appropriate tools to disclose meaningful patterns in the data; makes inferences about the meaning of the data; and uses logic and intuition to arrive at conclusions or decisions
  • Values Orientation – Always does the right thing for the company, colleagues and customers; is direct, truthful and trusted by others; acts as a team player; acts ethically and maintains a high level of professional integrity.
  • Results Orientation – Effectively executes on plans, drives for results and takes accountability for outcomes; perseveres and does not give up easily in challenging situations; takes full accountability for achieving (or failing to achieve) desired results.

Education:

  • Bachelor's Degree

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now
Director, Data and Analytics - Glenview, IL

Combined Insurance, an ACE Group Company, is seeking an Director, Data and Analytics to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

Job Summary

This position is responsible for the data and infrastructure that supports the business intelligence function of the Company. The role will collaborate with appropriate groups within the Company to determine requirements and develop solutions that work for all stakeholders, develop a business intelligence strategy and design and implement systems and processes to execute the strategy. The role will lead a team of database developers and business analysts to provide reconciled, standardized, non-redundant, credible data and analytics to support daily operations, management reporting, product pricing, experience analysis and business strategy.

Responsibilities

  • Partner with Business, Technology, and ACE resources to develop a practical technology strategy which will support business intelligence needs in the near and long term
  • Primary business partners include the Management team, Finance, Actuarial, Marketing, Distribution, Claims and Operations
  • Work with partners to determine information, reporting and analytic needs.
  • Analyze existing business processes across multiple areas of the Company to identify common data elements.
  • Create a data model for the Company to eliminate redundant data.
  • Capture the results of this analysis and design in functional specifications and other documents in order to preserve the institutional knowledge obtained in the process.
  • Plan and implement the overall analytics and business intelligence strategy, reporting frameworks, tools, and data marts
  • Create a technology and reporting architecture which will guide the development of the systems and processes necessary to support the required data needs of the Company.
  • Lead the design and implementation of data related systems, reporting frameworks, analysis and reporting tools, data structures, processes and controls to enable timely high-quality reporting and analytics.
  • Partner with the Technology teams to deliver a stable and highly available reporting platform.
  • Develop and maintain reporting and analytical tools, dashboards and reports.
  • Oversee all aspects of analytics and business intelligence development projects.
  • Work with ACE data team and external analytical resources to maximize the value of internal and “big” data.
  • Provide analytical insight to improve results in the areas of customer acquisition, cross-selling, persistency, claims abuse/fraud, and others areas as appropriate.
  • Discovers new opportunities to optimize the business through analytics and statistical modeling.
  • Ensure that the company has the necessary data/information from internal and external sources for ongoing daily operations, management reporting, product pricing, experience analysis and business strategy.
  • Assume responsibility for stewardship of the data by maintaining an inventory of company data including data dictionaries, by managing relationships with external suppliers of data and by providing data extraction, cleansing and processing of data as needed by the business users.
  • Develop and execute processes to ensure data quality and security.
  • Hire, train, and supervise a team of database developers and business analysts to provide reconciled, standardized, non-redundant, credible data to support ongoing daily operations, management reporting, product pricing, experience analysis and strategic planning.

Skills & Experience

  • 15+ years in database creation and analytics and/or business intelligence
  • Technical expertise regarding data models, database design development, data mining, segmentation techniques, predictive modeling, advanced analytics
  • Experience in insurance, banking, and/or financial services data analytics
  • Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks) or the equivalent
  • Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SPSS, SAS etc)

Skills and Experience:

  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Experience in developing and implementing standards and operating procedures
  • Exceptional verbal and written communication and presentation skills
  • Works collaboratively by respecting and integrating diverse views
  • Strong managerial skills

Education:

  • Bachelor's degree or MBA / Master in Mathematics, Actuarial Science, Economics, Computer Science, Information Management or Statistics preferred

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now
Sr. Quality & Training Manager - Chicago, IL

Description

Combined Insurance, an ACE Group Company, is seeking a Sr. Manager, Quality & Training Center of Excellence to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

Job Summary:

  • Leadership position responsible for the design, development and operationalization of a Quality and Training center of excellence to support Combined North American Operations contact center and back office functions
  • Responsible for development, execution, maintenance and evaluation of training curricula to support North American Operations
  • Responsible for development and execution of analytics driven quality assurance programs for North American Operations that will support process and regulatory compliance and provide for enhanced customer experience
  • Recruits and develops talent to support dynamic and evolving needs of the organization
  • Promotes continuous improvement efforts designed to enhance productivity, efficiency, quality and skills of North American Operations team members

Major Duties:

  • Designs, plans and implements training and quality assurance programs across North American Operations teams
  • Recruits, leads and directs a team of 5-7 trainers and quality assurance analysts
  • Aligns with critical business needs for each business area and works with business leadership to develop and implement training and quality assurance programs to support those needs
  • Aligns training and quality needs with new Operations organization structure and objectives
  • Provides management with timely, relevant and accurate reports; leads the development of effective Quality and Training metrics
  • Provides oversight for creation and maintenance of operational procedure documents
  • Manages the design, development and delivery of training curriculum and relevant e-Learning modules
  • Researches and tracks new training techniques and quality methods, including utilization of industry best practices and enabling technologies to optimize training and quality efforts
  • Provides leadership, coaching, and guidance on a continuous basis to team members. Monitors workload of team members and provides feedback on individual and team performance

Skills & Experience

  • Demonstrated management and leadership
  • Ability to work effectively in a matrixed environment
  • Lean Six Sigma or other recognized process improvement discipline
  • Excellent interpersonal and communication skills
  • Strong analytical and problem solving skills
  • Ability to negotiate and resolve conflicts.
  • Ability to build team cohesiveness to achieve results
  • Ability to effectively communicate and interact with all levels within the organization
  • Skilled in leveraging business analytics to drive business outcomes
  • High attention to detail
  • Ability to promote a shared vision and customer focus
  • Strong client relationship skills with team focus
  • 5-10 years of progressive leadership and management experience in a Quality and Training role

Competencies

  • Ownership – Takes Personal Responsibility for Delivering Results
  • Strategic Thinker – Can Effectively Assimilate Complex Situations into Effective Outcomes
  • Absolute Client Focus
  • Team Player – Builds Effective Teams and Manages Relationships Well
  • Effective in Leading Change
  • Negotiation Skills – Effectively Analyzes a Situation and Adapts Communication Methods and Strategies to Achieve Outcome
  • Demonstrated ability to define and staff an emerging organization

Education

  • Undergraduate degree required. Master’s in Business or Management desired

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now

Do you have questions about working for Combined Insurance?

Visit our FAQ's page to find answers to some commonly asked questions.

 

Combined Insurance - Corporate career FAQ's

FEATURED CORPORATE JOBS

Social Media Marketing Strategist - Glenview, IL
JOB DESCRIPTION
Reporting to the Vice President of Brand and Marketing Communications, this position will be responsible for Combined Insurance’s social media marketing strategy and execution. The position requires internal collaboration with cross-functional teams to identify and support business objectives in the areas of recruitment and lead generation; as well as, responding to questions and comments from existing Combined Insurance policyholders. The ideal candidate will have a deep understanding of social media technologies, exceptional writing abilities, and the ability to promote engagement within Combined Insurance’s social media communities.

RESPONSIBILITIES
  • Develop and manage Combined Insurance’s social media marketing strategy and execution across multiple channels including, but not limited to, Facebook, LinkedIn, Twitter, Google+, and YouTube.
  • Create social content that will drive field agent recruitment to achieve set hiring goals
  • Collaborate with Sales and Marketing to develop and deliver content that supports lead generation efforts
  • Work with Public Relations to distribute relevant company news , thought leadership and industry articles
  • Identify opportunities with Customer Service, Policyholder Services and Claims to respond to questions and comments from existing policyholders
  • Ensure Combined Insurance’s brand reputation is monitored and protected through social media channels. Works with Legal/Compliance and Public Relations departments to ensure that critical issues are handled in a timely and professional manner.
  • Monitor industry social media and marketing trends; appropriately apply this knowledge to Combined Insurance’s social media marketing strategy.
  • Act as a subject matter expert and offer guidance /support on social media best practice globally
  • Develop reports that measure effectiveness of social campaigns; provides recommendations to enhance campaigns to maximize results.
  • Stay on top of new trends, developments and best-in-class practices in the social media space.
COMPETENCIES
  • Bachelor’s degree in Marketing, Advertising, Communications or related discipline required
  • 10 years minimum experience in social media marketing
  • A keen enthusiasm for and demonstrable understanding of social media strategies, trends and technologies
  • Experience using Facebook, Twitter, Glassdoor, Google+, YouTube, blogs, discussion boards, etc. and online communities to support different communications scenarios and strategies in a professional or business setting. Documented examples of content produced and corresponding results.
  • Experience with social media monitoring and analytics platforms such as Radian6, Adobe/Omniture Social Analytics, Google Analytics, or others, to identify and leverage actionable insights gained
  • A subject matter expert on social media tools, understands the differences and benefits; possesses the ability to educate internal audiences
  • Must possess exceptional writing skills for social and beyond (i.e. content creator for non-social as well)
  • Results oriented attitude and ability to focus efforts in order to generate ROI from social media
  • Must have experience and knowledge in content development, presentation design and impactful writing
  • Experience with content compliance review and approval processes
  • Project management skills, ability to work with multiple contributors and various levels
  • Ability to work independently, take initiative and be dependable
  • Bilingual English and Spanish (preferred)

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
HR Generalist - Dallas, TX
Combined Insurance, an ACE Group Company, is seeking a HR Generalist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
Under the direction of the HR Business Partner, the field HR Generalist will provide support with various professional and administrative level duties in the field including strategy implementation and analysis, employee relations and compliance as well as field talent review and development. The HR Generalist will support and collaborate with key business partners including Sales Agents, Territory Managers, Market Directors and Regional Directors. Opportunity to grow into a HR Business Partner role.

RESPONSIBILITIES:
  • Provide daily HR support to multiple sales territories throughout the Northeast Region.
  • Serve as a trusted advisor to sales managers- properly interpret and consistently administer policies.
  • Support the development and delivery of training programs focused on benefits, performance management and professional development.
  • Recommend and lead improvements in HR programs, practices and policies.
  • Serve as employee advocate to support employee engagement and retention initiatives.
  • Support field recruiting events and activities.
  • Ensure that the field adheres to all state and federal regulations pertaining to employment matters.
  • Manage the Leave process in conjunction with outside vendor and corporate benefits; assist managers and employees with questions.
  • Provide support and coaching to management in appropriate resolution of performance and employee relations issues.
  • Respond to inquiries regarding policies, procedures and programs.
  • Lead or participate in special projects both individually and on cross-functional teams.
COMPETENCIES:
  • Results Orientation – Effectively executes on plans, drives for results and takes accountability for outcomes; perseveres and does not give up easily in challenging situations; takes full accountability for achieving desired results.
  • Values Orientation – Upholds and models Combined values and always does the right thing for the company, colleagues and customers; is direct, truthful and trusted by others; acts as a team player; acts ethically and maintains a high level of professional integrity.
  • Initiative – Willingly does more than is required or expected in the job; meets objectives on time with minimal supervision; eager and willing to go the extra mile in terms of time and effort; is self-motivated and seizes opportunities to make a difference.
Qualifications

SKILLS/EXPERIENCE:
  • 5 – 7 years in Human Resources or equivalent; previous experience supporting sales in a matrix-based environment is preferred.
  • Strong analytical and problem solving skills
  • Ability to work independently and manage multiple priorities in a fast paced environment
  • Excellent written and verbal communications skills; experience speaking in front of groups.
  • Pro-active partner who offers input, information, and recommendations that meet business goals.
  • High energy with a strong drive for results.
  • Experience with data analytics- developing reports, analyzing data and data presentation
  • Highly proficient in Microsoft Office
  • Must be able to travel (sometimes overnight) up to 25%
  • Exposure to leave of absence/FMLA and Worker’s Comp is a plus
  • Bilingual Spanish required
EDUCATION:
  • Bachelor’s Degree
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Project Manager - Glenview, IL

Combined Insurance, an ACE Group Company, is seeking an Project Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

Job Summary:

This position will be responsible for leading strategic projects/initiatives and for managing our 3rd party strategic partners. He/she will be responsible for overall coordination of large, complex projects comprised of independent cross-functional, cross-departmental teams and consultant team members assigned to the project, ensuring timely delivery of project and all deliverables. Supports all stages in the life cycle of projects, including the early stages of project definition, and initial approval by Governance Committees

Responsibilities

  • Ensures timely and accurate completion of all team members' assigned duties and responsibilities to meet the project and executive leaderships' expectations.
  • Leads and/or participates in managing program and project integration, scope, time, costs and quality components.
  • Communicates the status, risk and issues associated with each project component to the project team and leaders within the organization and leads the actions required (corrective or not) to ensure project outcomes are achieved
  • Assumes responsibility for vendor management activities related to the project, ensuring proper selection, contract development and contract administration for partners contracted for project/program.
  • Conducts project portfolio modeling and analysis. Conducts scenario planning and analysis to justify the selection and relative risks involved in the project.
  • Reviews and analyzes all proposed projects relative to the organizations strategic direction. Prioritize projects based on management classification and potential benefits to Combined.
  • Ensures stakeholder engagement and responsibility is assigned for securing the actualization of intended benefits.
  • Ensures that systems are in place to capture true cost/benefit comparisons project by project; report actual benefits relative to intended benefits over the longer term.
  • Creates risk management plan to identify, analyze, monitor and respond to risks associated with the project to ensure ability to achieve expected outcomes, on time and on budget.
  • Leads activities required to maintain and complete all project documentation. Obtain appropriate level of approval for all project documentation assigned to ensure appropriate understanding of expectations among all stakeholders.
  • Develops project cost estimates and budgets for assigned projects and uses cost control measures to ensure projects budgets are met.
  • Provides leadership, coaching, and guidance on a continuous basis to project team members in the areas of project lifecycle, operating procedures, processes and practices.
  • Monitors workload of team members and provides feedback on individual and team performance

Skills and Experience:

  • 5+ years of progressive project management experience is required, managing projects for full lifecycle, from inception to implementation.
  • Minimum 5 years project management experience leading large, complex projects comprised of independent cross-functional, cross-departmental teams with 3rd party vendors.
  • Must possess extensive knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques.
  • Excellent interpersonal & communication skills.
  • Ability to negotiate and resolve conflicts; ability to build team cohesiveness to achieve results.
  • Ability to promote a shared vision and customer focus.

Competencies:

  • Problem Solving – Takes an organized and logical approach to thinking through problems and complex issues; looks beyond the obvious to get at root causes; develops insight into problems, issues and situations.
  • Analytical Thinking – Approaches a situation or problem by defining the problem or issue; collects data; uses appropriate tools to disclose meaningful patterns in the data; makes inferences about the meaning of the data; and uses logic and intuition to arrive at conclusions or decisions
  • Values Orientation – Always does the right thing for the company, colleagues and customers; is direct, truthful and trusted by others; acts as a team player; acts ethically and maintains a high level of professional integrity.
  • Results Orientation – Effectively executes on plans, drives for results and takes accountability for outcomes; perseveres and does not give up easily in challenging situations; takes full accountability for achieving (or failing to achieve) desired results.

Education:

  • Bachelor's Degree

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now
Director, Data and Analytics - Glenview, IL

Combined Insurance, an ACE Group Company, is seeking an Director, Data and Analytics to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

Job Summary

This position is responsible for the data and infrastructure that supports the business intelligence function of the Company. The role will collaborate with appropriate groups within the Company to determine requirements and develop solutions that work for all stakeholders, develop a business intelligence strategy and design and implement systems and processes to execute the strategy. The role will lead a team of database developers and business analysts to provide reconciled, standardized, non-redundant, credible data and analytics to support daily operations, management reporting, product pricing, experience analysis and business strategy.

Responsibilities

  • Partner with Business, Technology, and ACE resources to develop a practical technology strategy which will support business intelligence needs in the near and long term
  • Primary business partners include the Management team, Finance, Actuarial, Marketing, Distribution, Claims and Operations
  • Work with partners to determine information, reporting and analytic needs.
  • Analyze existing business processes across multiple areas of the Company to identify common data elements.
  • Create a data model for the Company to eliminate redundant data.
  • Capture the results of this analysis and design in functional specifications and other documents in order to preserve the institutional knowledge obtained in the process.
  • Plan and implement the overall analytics and business intelligence strategy, reporting frameworks, tools, and data marts
  • Create a technology and reporting architecture which will guide the development of the systems and processes necessary to support the required data needs of the Company.
  • Lead the design and implementation of data related systems, reporting frameworks, analysis and reporting tools, data structures, processes and controls to enable timely high-quality reporting and analytics.
  • Partner with the Technology teams to deliver a stable and highly available reporting platform.
  • Develop and maintain reporting and analytical tools, dashboards and reports.
  • Oversee all aspects of analytics and business intelligence development projects.
  • Work with ACE data team and external analytical resources to maximize the value of internal and “big” data.
  • Provide analytical insight to improve results in the areas of customer acquisition, cross-selling, persistency, claims abuse/fraud, and others areas as appropriate.
  • Discovers new opportunities to optimize the business through analytics and statistical modeling.
  • Ensure that the company has the necessary data/information from internal and external sources for ongoing daily operations, management reporting, product pricing, experience analysis and business strategy.
  • Assume responsibility for stewardship of the data by maintaining an inventory of company data including data dictionaries, by managing relationships with external suppliers of data and by providing data extraction, cleansing and processing of data as needed by the business users.
  • Develop and execute processes to ensure data quality and security.
  • Hire, train, and supervise a team of database developers and business analysts to provide reconciled, standardized, non-redundant, credible data to support ongoing daily operations, management reporting, product pricing, experience analysis and strategic planning.

Skills & Experience

  • 15+ years in database creation and analytics and/or business intelligence
  • Technical expertise regarding data models, database design development, data mining, segmentation techniques, predictive modeling, advanced analytics
  • Experience in insurance, banking, and/or financial services data analytics
  • Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks) or the equivalent
  • Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SPSS, SAS etc)

Skills and Experience:

  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Experience in developing and implementing standards and operating procedures
  • Exceptional verbal and written communication and presentation skills
  • Works collaboratively by respecting and integrating diverse views
  • Strong managerial skills

Education:

  • Bachelor's degree or MBA / Master in Mathematics, Actuarial Science, Economics, Computer Science, Information Management or Statistics preferred

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now
Sr. Quality & Training Manager - Chicago, IL

Description

Combined Insurance, an ACE Group Company, is seeking a Sr. Manager, Quality & Training Center of Excellence to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

Job Summary:

  • Leadership position responsible for the design, development and operationalization of a Quality and Training center of excellence to support Combined North American Operations contact center and back office functions
  • Responsible for development, execution, maintenance and evaluation of training curricula to support North American Operations
  • Responsible for development and execution of analytics driven quality assurance programs for North American Operations that will support process and regulatory compliance and provide for enhanced customer experience
  • Recruits and develops talent to support dynamic and evolving needs of the organization
  • Promotes continuous improvement efforts designed to enhance productivity, efficiency, quality and skills of North American Operations team members

Major Duties:

  • Designs, plans and implements training and quality assurance programs across North American Operations teams
  • Recruits, leads and directs a team of 5-7 trainers and quality assurance analysts
  • Aligns with critical business needs for each business area and works with business leadership to develop and implement training and quality assurance programs to support those needs
  • Aligns training and quality needs with new Operations organization structure and objectives
  • Provides management with timely, relevant and accurate reports; leads the development of effective Quality and Training metrics
  • Provides oversight for creation and maintenance of operational procedure documents
  • Manages the design, development and delivery of training curriculum and relevant e-Learning modules
  • Researches and tracks new training techniques and quality methods, including utilization of industry best practices and enabling technologies to optimize training and quality efforts
  • Provides leadership, coaching, and guidance on a continuous basis to team members. Monitors workload of team members and provides feedback on individual and team performance

Skills & Experience

  • Demonstrated management and leadership
  • Ability to work effectively in a matrixed environment
  • Lean Six Sigma or other recognized process improvement discipline
  • Excellent interpersonal and communication skills
  • Strong analytical and problem solving skills
  • Ability to negotiate and resolve conflicts.
  • Ability to build team cohesiveness to achieve results
  • Ability to effectively communicate and interact with all levels within the organization
  • Skilled in leveraging business analytics to drive business outcomes
  • High attention to detail
  • Ability to promote a shared vision and customer focus
  • Strong client relationship skills with team focus
  • 5-10 years of progressive leadership and management experience in a Quality and Training role

Competencies

  • Ownership – Takes Personal Responsibility for Delivering Results
  • Strategic Thinker – Can Effectively Assimilate Complex Situations into Effective Outcomes
  • Absolute Client Focus
  • Team Player – Builds Effective Teams and Manages Relationships Well
  • Effective in Leading Change
  • Negotiation Skills – Effectively Analyzes a Situation and Adapts Communication Methods and Strategies to Achieve Outcome
  • Demonstrated ability to define and staff an emerging organization

Education

  • Undergraduate degree required. Master’s in Business or Management desired

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now

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