Chubb is committed to protecting your privacy. Chubb collects, uses and retains your personal information in accordance with the requirements of New Zealand’s Privacy Act, as amended or replaced from time to time.
Personal Information Handling Practices
When does Chubb collect your personal information?
Purpose of Collection
Chubb collects and holds the information to offer products and services to you, including to assess applications for insurance, to provide and administer insurance products and services, and to handle any claim, complaint or dispute that may be made under a policy.
If you do not provide Chubb with this information, Chubb may not be able to provide you or your organisation with insurance or to respond to any claim, complaint or dispute, or offer other products and services to you or your organisation.
Sometimes, Chubb may also use your personal information for its marketing campaigns and research, to improve its services or in relation to new products, services or information that may be of interest to you.
Recipients of the Information and Disclosure
Chubb may disclose the information it collects to third parties, including:
These third parties may be located outside New Zealand. In such circumstances Chubb also takes steps to ensure your personal information remains adequately protected.
From time to time, Chubb may use your personal information to send you offers or information regarding Chubb’s products that may be of interest to you. If you do not wish to receive such information, please contact Chubb’s Privacy Officer using the contact details provided below.
Rights of Access to, and Correction of, Information
If you would like to access a copy of your personal information, or to correct or update your personal information, want to withdraw your consent to receiving offers of products or services from Chubb or persons Chubb has an association with, please contact Chubb’s Privacy Officer by posting correspondence to Chubb Insurance New Zealand Limited, PO Box 734, Auckland; telephoning: +64 (9) 3771459; or emailing Privacy.NZ@chubb.com.
How to Make a Complaint
You also have a right to address your complaint directly to the Privacy Commissioner by telephoning 0800 803 909, emailing firstname.lastname@example.org or using the online form available on the Privacy Commissioner’s website at www.privacy.org.nz.