Careers for Veterans

Your military experience, and the values instilled in you during your service time, are tangible traits we at Combined Insurance value. Pride, integrity, respect – they’re the foundation of our armed services and are found in veterans like yourself. This is one of many reasons military personnel are such a good fit in our organization.

And we don’t just say that – we back it up.

  • Combined Insurance is ranked number one on GI Jobs magazine's Top 100 Military Friendly Employer lists for 2015 and 2016.
  • We are commited to hiring 4,000 veterans by the end of 2016.
  • To help reach that goal, we have partnered with the Transition Assistance Program (TAP), Hiring Our Heroes, the NCOA, the Veterans Administration and other local veteran organizations, and military-specific job sites.

Featured Jobs

Account Executive - Multiple Locations

Combined Insurance Business-to-Business Sales (Worksite Solutions)

Are you looking for a Sales opportunity with a leading company in the supplemental insurance industry?

Do you have an entrepreneurial mindset with Business-to-Business selling experience?

The Worksite Account Executive position provides an opportunity to work with professionals during regular business hours. We are seeking licensed insurance professionals with accident & health insurance experience to join our rapidly growing Worksite Solutions group, a division of Combined Insurance. Opportunities are available for Account Executives. This is a Business-to-Business (not individual) marketing and sales opportunity.

Combined Insurance, a recognized leader in supplemental insurance, is part of the ACE Group of Companies. ACE Group is one of the world’s largest multi-line property and casualty insurers with operations in 53 countries. ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Qualified candidates will be trained in our top-notch sales school to market our products and services to Employers, Affinity Groups & Associations, Payroll Partners, TPA's and the insurance brokerage community. To qualify for this opportunity, candidates must:

  • Understand the supplemental insurance marketplace.
  • Have professional presence, presentation and communication skills as you will be selling directly to Business owners and Executives.
  • Possess a hard work ethic and work well independently with little supervision.
  • Be highly motivated to build a successful portfolio of clients.
  • Focus on the customer – providing superior customer service before and after sale.
  • Hold active Life and Accident & Health Insurance License in your state or be willing to obtain them.
  • Have experience in Business-to-Business sales and working with business professionals.

Excellent Benefits including Stock Options
Combined Insurance provides a unique opportunity in that you will become a W-2 employee with a competitive benefits package including health and dental insurance, 401(k) retirement plan and life insurance. We offer comprehensive training, commissions and bonus structure and world-class award trips for those who qualify.

Your new career starts with a week of training in our home office, followed by field training with a Worksite Solutions professional to help you launch your career. Additionally, you may be assigned existing corporate accounts to service.

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Administrative Assistant - Part time - Indianapolis, IN
DESCRIPTION
Combined Insurance, an ACE Group Company, is seeking an Administrative Assistant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This is a part time position (12 – 15 hours/weeks) dedicated to assisting the Market Director with the administrative task of reviewing applications to ensure that they meet with our underwriting guidelines.

RESPONSIBILITIES:
  • Attend end of week sales check-in meetings.
  • Reviewing applications to ensure all appropriate line items are completed.
  • Reviewing applications to ensure that information is compliant with underwriting guidelines.
  • Communicating results of application inspection to the Market/Division.
  • Provide general office/clerical assistance to the Market Director in support of app completion, QR, and pending business communications.
COMPETENCIES
  • Proficient keyboarding, word processing, & file maintenance skills
  • Effective communication and interpersonal skills
  • Good math skills and calculator operation
  • Ability to use personal computer and software to develop spreadsheets, databases, and word processing documents
  • Good planning and organizational skills
SKILLS/EXPERIENCE
  • Successful and stable work history
  • Excellent PC skills including demonstrated knowledge of Excel and Microsoft Office Suite
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Applications Development Manager - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Applications Development Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
This position manages application development, maintenance and support of the Customer Relationship Management (CRM) system, which is a very critical business system. This system provides customer management and workflow capabilities across all North America operations, including Call Center, Customer Retention, Direct Marketing, Underwriting, Claims, Policyholder Services and Financial processes. The CRM system integrates data across multiple technologies, including Client Server, Mainframe, Mid-range, PC and Web. It is used by over 500 employees in US and Canada, and requires constant monitoring with high availability fail-over capabilities. This position will manage information technology commitments delivered by onshore and offshore resources, manage the vendor relationship and ongoing support with 3rd party software providers, coordinate across all application teams, and ensure infrastructure maintains a reliable system configuration. The position requires both technical and business-oriented skills, balanced with leadership and effective communication.

RESPONSIBILITIES:
  • Act as primary liaison to the business for a portfolio of CRM applications, and onshore/offshore outsourced development teams
  • Coordinate all phases of the System Development Life Cycle activities of the team
  • Manage and mentor project and technical staff members, as well as maintain resource plan for the team
  • Interact with production support personnel to ensure critical and major production issues are resolved in a timely manner
  • Proactively manage issues/risks and escalate them as needed
  • Build project plans and timelines for projects which could involve multiple vendors and cross team resources
  • Maintain a high level of personal commitment and accountability to the business, and a focus on quality and service
  • Interact with the business through requirements analysis and design sessions
  • Participate in the Annual Budget Planning Process and Monthly Budget Review to help manage/track project costs, including plan vs. actual costs, forecasted estimates to complete, and costs at completion.
  • Work with IT Management to determine priorities and resolve issues
  • Participate in internal design and code review processes to ensure that solutions effectively meet business objectives while using innovative, performance oriented technology
  • Maintain proper controls to ensure projects are delivered on time and within budget
SKILLS AND EXPERIENCE
(Required)
  • Excellent verbal and written communications skills
  • Strong analytical and problem solving skills
  • Strong relationship management, negotiation and decision-making skills
  • Good facilitation skills
  • Knowledge of business process modeling
  • Working knowledge of systems development methodologies and project life cycles
  • Knowledge of project management fundamentals
  • Ability to effectively work with users of various levels from clerical to senior management
(Desired)
  • Experience with Customer Relationship Management (CRM), call center and end customer system processes
  • Experience with telecommunication and automated dialer technology
  • Experience developing cost-benefit assessments
  • Experience working in an outsourced environment
  • Experience coordinating development and testing activities with an off-shore team
  • Working knowledge of insurance processes and practices
Qualifications

EDUCATION:
  • Bachelor’s Degree in Computer Science, Information Systems or other related field required.
  • Minimum of 7 years’ experience, working in an Information Technology job, managing project delivery and/or application development teams.
OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Bilingual HR Generalist - Dallas, TX
Combined Insurance, an ACE Group Company, is seeking a HR Generalist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
Under the direction of the HR Business Partner, the field HR Generalist will provide support with various professional and administrative level duties in the field including strategy implementation and analysis, employee relations and compliance as well as field talent review and development. The HR Generalist will support and collaborate with key business partners including Sales Agents, Territory Managers, Market Directors and Regional Directors. Opportunity to grow into a HR Business Partner role.

RESPONSIBILITIES:
  • Provide daily HR support to multiple sales territories throughout the South.
  • Serve as a trusted advisor to sales managers- properly interpret and consistently administer policies.
  • Support the development and delivery of training programs focused on benefits, performance management and professional development.
  • Recommend and lead improvements in HR programs, practices and policies.
  • Serve as employee advocate to support employee engagement and retention initiatives.
  • Support field recruiting events and activities.
  • Ensure that the field adheres to all state and federal regulations pertaining to employment matters.
  • Manage the Leave process in conjunction with outside vendor and corporate benefits; assist managers and employees with questions.
  • Provide support and coaching to management in appropriate resolution of performance and employee relations issues.
  • Respond to inquiries regarding policies, procedures and programs.
  • Lead or participate in special projects both individually and on cross-functional teams.
COMPETENCIES:
  • Results Orientation – Effectively executes on plans, drives for results and takes accountability for outcomes; perseveres and does not give up easily in challenging situations; takes full accountability for achieving desired results.
  • Values Orientation – Upholds and models Combined values and always does the right thing for the company, colleagues and customers; is direct, truthful and trusted by others; acts as a team player; acts ethically and maintains a high level of professional integrity.
  • Initiative – Willingly does more than is required or expected in the job; meets objectives on time with minimal supervision; eager and willing to go the extra mile in terms of time and effort; is self-motivated and seizes opportunities to make a difference.
Qualifications

SKILLS/EXPERIENCE:
  • 5 – 5-7 years in Human Resources or equivalent; previous experience supporting sales in a matrix-based environment is preferred.
  • Strong analytical and problem solving skills
  • Ability to work independently and manage multiple priorities in a fast paced environment
  • Excellent written and verbal communications skills; experience speaking in front of groups.
  • Pro-active partner who offers input, information, and recommendations that meet business goals.
  • High energy with a strong drive for results.
  • Experience with data analytics- developing reports, analyzing data and data presentation
  • Highly proficient in Microsoft Office
  • Must be able to travel (sometimes overnight) up to 25%
  • Exposure to leave of absence/FMLA and Worker’s Comp is a plus
  • Bilingual Spanish required
EDUCATION:
  • Bachelor’s Degree
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual Retention Specialist - Chicago, IL
Job Description

Combined Insurance, an ACE Group Company, is seeking an Bilingual Retention Specialist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals.

JOB SUMMARY:

The Bilingual Retention Specialist position works with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage by reviewing products, benefits and/or solving service and claims issues. In this role, you will have the opportunity to affect profitability for the Corporation by matching our products with the needs of the client. In addition, the position assists in the collection of current and past due premiums. Training is 2 weeks for outbound activities and up to 3 months for inbound activities. Training consists of class room and on the job as well as one-on-one coaching sessions.

SKILLS/EXPERIENCE:
  • Telephone sales
  • Telephone etiquette
  • Excellent verbal and written communication
  • Customer service focus
  • Insurance knowledge is a plus
  • MS Office Suite
  • Bilingual skills (verbal, written, read) in Spanish and English required
EDUCATION:
  • AA or BA degree preferred
COMPETENCIES:
  • Problem solving – take an organized and logical approach to thinking through problems and complex issues
  • Initiative – Willing to do more than is required or expected
  • Adaptability – ability to redirect personal efforts to respond to changing environment
  • Results Oriented – effectively executes son plans, drives for results and takes accountability for outcomes
OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Bilingual Sales Trainer - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Bilingual Corporate Trainer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

The Bilingual Corporate Trainer is an entry level professional position responsible for preparing and facilitating training sessions for Combined Insurance’s new agents and front-line management staff in a classroom setting.

Facilitation includes demonstrating a comprehensive sales approach by reviewing the sales life cycle and product lines. Maintaining a high energy level and positive morale is essential.

Trainers will effectively guide adult learners through programs focused on personal development, selling skills, and activity management. A successful trainer continuously maximizes their student’s effectiveness by utilizing a variety of best practices, techniques and educational concepts.

MAJOR DUTIES:
  • Prepares and facilitates routine training for field agents and front-line management staff members to suit an adult learner.
  • Manages classroom behaviors to ensure participants are adequately engaged in learning and will seek assistance to remove participants who are not and serve as a distraction to the learning process e.g., impacting morale.
  • Performs basic administrative functions to maintain organization and classroom management; tasks could include managing attendance, training calendars, and records.
  • Continuously seeks ongoing feedback and keeps lines of communication open to classroom participants, peers and management team; modifies sessions as needed. Issues assessment tools to monitor participant progress.
  • Consistently monitors and assesses a participant’s performance, trends, and identifies specific skill/gaps to ensure training objectives are satisfied.
  • Provides input and makes recommendations regarding the procedures and practices of agent training.
  • Provides ongoing training support to field agents and account executives; may assist with client-specific training.
  • Performs other related duties and activities as required.
QUALIFICATIONS
  • 3 years of facilitation experience
  • Proficient in using MS Suite (MS word, Powerpoint, Excel)
  • Sales experience is a plus
  • Organized and detail oriented
  • Ability to communicate with a variety of levels within the organization
  • Bilingual Spanish speaker
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Business Development Manager - Home City, NV

Job Description:

Combined Insurance, an ACEGroup Company, is seeking a Business Development Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

Responsibilities:

  • Successful and documented track record of calling on insurance brokers and health/welfare consultants within a predetermined territory/geography
  • Generate opportunities to acquire new business through acquisition of new producers
  • Build relationships with key partnerships locally and regionally to assist in business development opportunities
  • Handle all aspects of training of new producers to include onboarding and joint fieldwork
  • Guarantee that products/services are competitively positioned in the market
  • Manage pipeline of key customers to meet and exceed growth goals and objectives
  • Serve as point of contact and relationship manager for all producers in the territory
  • Effectively manage daily, weekly and monthly goals and tracking responsibilities
  • Work with underwriting to evaluate, price and propose rate and strategy on small to large market voluntary/worksite business including disability income protection, universal life, accident, cancer, critical care and term life
  • Manage assigned workload to meet internal productivity and time service standards

Skills/Experience:

  • Bachelor’s degree preferred
  • 3 to 5+ years of successful employee benefits (group insurance) experience
  • Strong knowledge of brokerage industry trends and competitor benchmarks
  • Must be a self-starter, show strong personal initiative and the ability to work independently
  • Strong communication, customer service and relationship management focus
  • Excellent sales and negotiation skills
  • Possess state-issued life and health agent license
  • Must be detail-oriented, well-organized and have the ability to manage a high volume workload with competing demands

Our Benefits:

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life Insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Client Coordinator - Chicago, IL
DESCRIPTION
Combined Insurance, an ACE Group Company, is seeking a Client Coordinator to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Client Coordinator provides service and support to client companies and their employees. This role includes (1) serving as a single point of contact for the client’s payroll, HR, or financial staffs, (2) ensuring that Combined’s List Bill premiums are paid and processed on a timely basis, (3) maintaining both company and employee level records in the Combined systems, and (4) providing support to Combined List Bill agents and managers.

RESPONSIBILITIES
  • Assist with initial cases set-up. Acts as the liaison between our field agents, List Bill Employer Groups and the Company as well.
  • Develops working relationships with every client/employer assigned to be their key point person to resolve any and all administrative issues across all internal operational departments.
  • Makes recommendations to improve our administrative processes to assist in writing new business and retaining existing business. Identify and raise potential red flags and any training opportunities to the appropriate Management Staff.
  • Coordinate the installation of new clients and e-service of existing clients with our Sales Force.
  • Maintain both client and employee level records to assure the highest quality of service to customers.
  • Ensure that client billings are accurate and payments are timely.
  • Ensure that all commissioned parties associated with the case are paid appropriately and in a timely manner.
  • Communicate directly with employees of client companies as required.
  • Provide information and support to Combined agents and managers.
  • Perform other related duties as assigned.
COMPETENCIES
  • Good interpersonal skills.
  • Ability to negotiate and resolve conflicts with Producers and/or clients.
  • Requires excellent verbal and written communication skills with attention to detail.
  • Good client relationship skills with team focus.
  • Proficient in Microsoft office suite (Outlook, word, excel)
  • Superior organizational skills
SKILLS AND EXPERIENCE
  • Good relationship management ability with a constant focus on delivering superior customer service
  • Ability to foster and maintain relationships between field agents and clients.
  • Ability to champion solutions to client requests through independent thinking and appropriate judgment
  • Ability to foster teamwork
  • Ability to work with minimal supervision
  • Ability to multi task and shift gears at a moment’s notice, maintaining composure
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Corporate Trainer - Glenview, IL
DESCRIPTION
Combined Insurance, an ACE Group Company, is seeking a Corporate Trainer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
A Corporate Trainer is an entry level professional position responsible for preparing and facilitating training sessions for Combined Insurance’s new agents and front-line management staff in a classroom setting.

RESPONSIBILITIES
  • Prepares and facilitates routine training for field agents and front-line management staff members to suit an adult learner.
  • Manages classroom behaviors to ensure participants are adequately engaged in learning and will seek assistance to remove participants who are not and serve as a distraction to the learning process e.g., impacting moral.
  • Performs basic administrative functions to maintain organization and classroom management; tasks could include managing attendance, training calendars, and records.
  • Continuously seeks ongoing feedback and keeps lines of communication open to classroom participants, peers and management team; modifies sessions as needed.
  • Issues assessment tools to monitor participant progress.
  • Consistently monitors and assesses a participant’s performance, trends, and identifies specific skill/gaps to ensure training objectives are satisfied.
  • Provides input and makes recommendations regarding the procedures and practices of agent training.
  • Provides ongoing training support to field agents and account executives; may assist with client-specific training.
  • Performs other related duties and activities as required.
COMPETENCIES
  • Coaching and Mentoring
  • Provides feedback
  • Assess performance
  • Leadership
  • Fosters team commitment
  • Adaptability
  • Learning Orientation
  • Persuasiveness
  • Motivator
  • Communicates to simplify
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Customer Service Representative - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Customer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
This is the first level CSR position where the employee is trained through a series of formal in class training sessions along with on the job training servicing all core types of calls that come into the Call Center. The individual demonstrates consistent good quality and performance results. Has displayed good job knowledge, confidence in all calls, good problem solving abilities and provides consistent service that is customer focused and professional. This is a growth and development entry level position where and employee masters the core CSR position requirements and demonstrates the abilities to being competent CSR.

This position requires that the individual go through all phases of the core training of the CSR position. They will learn how to service the core calls received in the CSR position (Claims and customer service calls for policyholders and agents – in all core lines of business, Accident, Life and Health)

The employees will be trained to service the core calls and must demonstrate consistent good quality results (level 3 or better) and performs consistently within productivity requirements. The individual is very dependable with average or better attendance, adherence to schedule and availability.

This position requires the employee to be trained and develop good work habits and must be a motivated worker, confident and capable to handle all service and claim situations.

The employee must assimilate and utilize their job knowledge of Combined’s products, procedures, claim practices/procedures, all service applications (CLARIFY, main frame systems - L70, LPS COPS, Accident system - Content Manager, Outlook and effectively incorporate with their strong interaction skills. In addition, this employee has also been cross trained to handle all core calls in Claims and Customer Service from our policyholders and Agents.

This training program also includes training in soft skills while communicating with customers, being focused on their needs and develops a customer centric approach in servicing customer’s needs. Ultimately should demonstrate very good service capabilities and consistent customer focused approach.

The successful individual who has learned all policy product lines, all procedures for the core calls, demonstrated good productivity, quality and dependability results along with being customer focused in all call work will be considered for a promotion to the level 2 CSR position. Typically an employee will spend 12 – 18 months in this position before they are considered for promotion.

Qualifications

SKILLS/EXPERIENCE:
  • Very good communication skills with the customers and agents
  • Excellent telephone skills
  • Focused on customer experience providing professional service
  • Very good problem solving skills
  • Very good business writing skills – emails, case work documenting calls and occasional letters written to the customer
  • Ability to multi-task while on line with customer
OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Government Relations Director - Glenview, IL
Combined Insurance, an ACE Group Company, is seeking a Government Relations Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Government Relations Director will coordinate all government relations activities for Combined Insurance including legislative tracking and analysis. Work with Combined’s parent company (ACE) and the ACE Government Relations team to develop and implement Combined’s government relations priorities. This position requires 10-20% travel to state regulatory agencies, national regulatory meetings and nation/state trade associations.

RESPONSIBILITIES:
  • Identify and track pending legislation and regulations that affects Combined Insurance’s products and operations. Work with Compliance to track implementation of operational changes necessary to comply with new laws and regulations.
  • Lead the Government Relations function at Combined Insurance and represent the company when meeting with regulators, government and elected officials.
  • Direct Combined’s lobbying and government affairs strategy and coordinate activities with Ace government relations staff.
  • Develop and lead Combined’s legislative and policy strategy and coordinate activities with Ace’s government relations leaders.
  • Advise senior leadership at Combined and ACE on major legislative and regulatory challenges and opportunities and their effect on Combined’s operations including the ACA, Medicaid and Medicare and unclaimed property.
  • Monitor and track trade and industry developments through trade associations and ACE’s Government Relations organization.
  • Analyze and interpret new legislation and regulations and advise Combined’s business operations on the requirements and impact of regulatory changes.
  • Work with ACE’s Government Relations team to identify and articulate the company’s position with respect to pending legislation and regulations.
  • Develop strong working relationships with state regulators, trade association staff, state legislators and other insurance industry representatives.
  • Develop strong working relationships with ACE’s Government Relations organization to assist in identifying potential legislative and regulatory concerns and implementing proactive government affairs strategies.
  • Provide reporting and regular updates on government and regulatory matters to operational business units and senior management.
  • Represent Combined Insurance/ACE at industry events such as NAIC, IRES, Illinois Life Insurance Council, etc.
  • Assist trade groups in commenting on proposed legislation and regulations.
  • Participate on calls and conferences with industry trade groups.
Qualifications

SKILLS/EXPERIENCE:
  • 7+ years experience in government relations and legislative tracking.
  • 7+ years experience insurance industry experience high preferred.
  • Excellent interpersonal and communication skills
  • Experience working with legal research tools LexisNexis, StateNet, etc.
  • Excellent verbal and written presentation skills
COMPETENCIES:
  • Ability to work in a team environment as part of a large complex organization and a matrix reporting structure. Ability to interact at all levels of the organization.
  • Ability to advise senior management, but also advise and assist mid-level compliance and operations personnel on law changes and implementation strategies.
  • Strong understanding of insurance regulation and a working knowledge of insurance organizations and trade groups.
  • Ability to interact effectively with legislators, insurance department officials and insurance industry representatives.
  • Ability to analyze and communicate key provisions of complex insurance laws and regulations.
EDUCATION:
Bachelors Degree, J.D. highly preferred.

OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Health and Life Underwriter - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Health & Life Underwriter to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
Currently we have an excellent career opportunity for a Health & Life Underwriter in the Underwriting Department of Combined Insurance.

RESPONSIBILITIES:
The ideal candidate will have experience in Health & Life Underwriting. The individual will analyze applications, review prior application data, claim history and supporting documents to determine if application can be issued immediately, or if further investigation is required. Perform necessary system transactions to correct application record. Contact agents and applicants to clarify and correct inconsistent information. Evaluate existing coverage amounts (this company and others) to determine benefit amounts and replacement regulations. Examine appropriate underwriting parameters for guidance in determining if additional information is needed to evaluate risk. Authenticate income and occupation class and equate to benefits applied for. Evaluate medical and non-medical information generated by the underwriting process, to properly assess and classify the risk. Review completed phone interviews and review medical records to approve or decline application. Perform necessary system transactions to approve or decline applications.

SKILLS/EXPERIENCE:
  • 3 – 5 years of Health/Life Underwriting experience
  • Strong knowledge of medical terminology
  • Strong analytical and problem solving skills
  • Experience working with field sales business partners
  • Responsive and customer focused
  • Ability to negotiate and resolve conflicts
  • Strong attention to detail and organization skills
  • Ability to communicate verbally and in writing
  • Proficient computer skills using various software packages
  • Ability to work in a fast-paced, high volume environment
  • Strong relationship building skills
EDUCATION:
  • BA/BS degree preferred or related work experience
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Market Development Trainer (Bilingual-Spanish) - Florida - Work at Home

POSITION SUMMARY:

The Market Development Trainer will be responsible for improving execution of the selling system and activity management at the territory level of markets included in the Market Development Project. Key activities will be providing coaching and direction to Agents and Territory Manager at morning meetings and in the field daily. Will also make recommendations up the line for potential improvements. Must be able to travel overnight weekly( Sunday night through Thursday / Monday morning through Friday )

Responsibilities:

Work with Territory Managers/Agents daily at morning meetings and in the field to insure proper execution of the selling system with objective of improving results and developing talent. Primary areas of focus will be:

1.Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

2. New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi-weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed
  • Field train Agents by accompanying them during sales visits as needed, typically at least one-day every 2 weeks per Agent
  • Collect post-sales documentation and process according to documentation type including dispositioning internal lead cards weekly

3. Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

4. Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

5. Recruiting/Field Demos

  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD
  • Field recruit prospective new agents

6. Other

  • Establish local presence for Company
  • Follow company policies and standards

Competencies:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

Specific Skills & Knowledge

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance Sales/Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Must be able to travel weekly – Sunday night through Thursday, Monday morning through Friday

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Director - Sales - Military - San Diego, CA
The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred
Travel - Yes, 50 % of the Time
Apply Now
Market Sales Director - Denver, CO

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Philadelphia, PA
POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred

Travel - Yes, 50 % of the Time
Apply Now
Market Sales Director - Massachusetts Work at Home
POSITION SUMMARY: The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
Qualifications

COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred
Travel - Yes, 50 % of the Time
Apply Now
Market Sales Director - West Des Moines, IA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Jackson, MS

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Philadelphia, PA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Philadelphia, PA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Nashville, TN

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Bilingual - New York City, NY

POSITION SUMMARY:

The Market Director (MD) is primarily responsible for driving overall performance of the local Hispanic Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude throughout the Hispanic Market.

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.
  • Bilingual Spanish
  • Strong network within the local Hispanic community

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Onboarding Specialist - Glenview, IL
Combined Insurance, an ACE Group Company, is seeking an Onboarding Specialist. We are GROWING; this is an opportunity to be a part of an exciting transformation. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Onboarding Specialist will be responsible for receiving new hire onboarding requests from hiring managers through Taleo transitions. He/she will coordinate the onboarding activities of new employees from offer letter through start date. The Onboarding Specialist will work under the Onboarding Manager to compile and report analytics to improve the current process. Will initiate, coordinate, and monitor new employee on boarding activities with involved departments (i.e. travel, training, provisioning of IDs, equipment).

RESPONSIBILITIES:
  • Receive on boarding requests from hiring managers and take action to on board employees through Taleo transitions.
  • Monitor the progress of individual tasks and follow up with those departments involved in the on boarding of employees and non-employees.
  • Maintain the status of individual events in Taleo transitions so analytics can be created on the success and failure of individual onboarding events.
  • Coordinate with the organization’s service providers to ensure timely delivery of services.
  • Escalate and resolve event backlogs related to IT service providers.
  • Advise hiring managers of the progress of individual events when requested.
  • Coordinate travel and lodging for all new employees during training.
Qualifications

SKILLS/EXPERIENCE:
  • High School Diploma or Bachelors required
  • Exceptional communication skills
  • Exceptional organizational skills
  • Ability to handle multiple tasks at the same time
  • Experience in initiating, coordinating, monitoring workflows in a fast-paced environment.
COMPETENCIES:
  • Highly detail-oriented, organized, and execution-focused
  • Demonstrates assertiveness in resolving challenges and driving results
  • High level of emotional intelligence, works well under pressure
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+

Travel - No
Apply Now
Policy Issue Clerk - Glenview, IL
Combined Insurance, an ACE Group Company, is seeking a Policy Issue Clerk to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Policy Issue Clerk handles all outgoing policy correspondence to our customers. This role requires proficiency in the Microsoft Office suite of products, internet, as well as Mainframe, Clarify, and Content Manager systems. Candidates should have excellent interpersonal and customer service skills, be detail oriented, and be able to work well in a fast-paced environment. Minimum standards for quality, productivity, and attendance must be met.

RESPONSIBILITIES:
  • Print, sort, and assemble life and health policies, and prepare for shipping
  • Troubleshoot policy errors
  • Produce special policy pages using Microsoft Excel
  • Draft cover letters for special mailings using Microsoft Word
  • Order and manage supplies required for policy assembly
  • Handle and clarify cases for duplicate policy requests
  • Create sample policies for the field
  • Maintain policy issue log
  • Assist with administrative functions as needed
  • Other projects and duties as assigned
Qualifications

SKILLS/EXPERIENCE:
  • Previous office administrative service required
  • Previous service with insurance or financial department preferred
COMPETENCIES:
  • Excellent verbal and written communication
  • Proficient in Microsoft Word, Excel, and Access
  • Accurate typing skills
EDUCATION:
  • High School diploma or equivalent
  • Some college preferred
OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Product Development Marketing Director - Glenview, IL
Combined Insurance, an ACE Group Company, is seeking a Product Development Marketing Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Product Development Marketing Director is responsible for leading product development efforts for existing supplemental insurance products, in the U.S. and Canada. This position has two key responsibilities: to shape existing products so they remain relevant, compelling, distinctive and competitive to drive product adoption in alternative distribution channels by delivering compelling product point of sale solutions.

RESPONSIBILITIES:
  • Lead product development efforts for existing supplemental products which includes concept and business case development marketing strategy and value proposition development business requirements definition and development go-to-market planning and implementation.
  • Enhance product reporting and analyze product performance.
  • Complete market analysis, market research and competitive analysis.
  • Analyze and develop insights to inform product development recommendations.
  • Develop recommendations on market opportunities, optimal product configuration, and value proposition for existing products based on facts and research insights.
  • Evaluate the customer experience and product retention performance. Develop and execute improvement plans and quantify results.
  • Work with Sales management to optimize product in-field performance based on Sales feedback and analytics. Quantify results.
  • Develop and execute communication plan to create excitement, increase agent adoption, and grow sales.
COMPETENCIES
  • Demonstrated ability to use market research and competitive intelligence to inform customer-driven product development
  • Proven thought leadership with ability to quickly grasp concepts, distill data into business insights, solve problems, and identify and drive actions
  • Strong project management skills with ability to multi-task, prioritize, and engage accountability from cross functional resources.
  • Ability to drive initiatives and balance multiple stakeholder requirements, while keeping the customer needs at the center of product development.
  • Strong analytical skills, with ability to lead and critique business models and business case development, and use data analytics to employ fact-based decision making
  • Superior written and oral communication skills
  • Strong relationship management and team building skills to enable development of positive relationships with cross functional stakeholders and strategic external partners
Qualifications

SKILLS/EXPERIENCE:
  • 5+ years progressive experience leading B to C product management and product marketing in preferably financial services, with demonstrated track record of meeting revenue and growth objectives.
  • Market analysis, market research and competitive analysis experience required.
  • Knowledge of product development and drivers of P & L and profitability.
  • Knowledge of insurance marketing a plus.
  • Experience defining technology requirements to deliver desired results
  • 10% travel
EDUCATION:
B.S.,MBA preferred or equivalent experience in product development and customer-driven innovation

OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Recruiter Sourcing Specialist - Glenview, IL

Job Description

This position will be responsible for the strategic sourcing of sales agents, territory managers and other sales related roles while working closely with the Talent Acquisition team and other key stakeholders on candidate sourcing strategy, intelligence, recruitment channels and market conditions
The Recruiter Sourcing Specialist will be required to:

Responsibilities

  • Develop a thorough understanding of the business, client needs, specific talent pools and innovations necessary to flawlessly execute the recruiting strategy.
  • Contribute individually in outlining, developing and executing key sourcing strategies for each market.
  • Perform in-depth sourcing of passive candidates by using creative methods, online searching techniques, cold calling, personal candidate networks, the internal resume database, internet resume banks and social media
  • Partner with Talent Acquisition to deliver results against aggressive targets
  • Manage overall data integrity within the ATS tools, ensuring timely entry within the database to guarantee accurate reporting
  • Execute sourcing via existing and emerging channels using traditional and advanced communication tools (e.g. social media, text campaigns, telephone networking, user groups, and other in-person networking activities) to identify and obtain information about potential candidates
  • Qualify all candidates (including direct applications and internal candidates) to determine if candidate should be considered for position
  • Monitor and report quality and quantity of resumes on consistent basis
  • Locate leads and track down referral contact information through the use of social and professional networks and meta-search engines
  • Prescreen Resumes in Requisition Folders as assigned; cleaning files ensuring minimum qualifications are met
  • Join applicable groups, post/share jobs to increase visibility
  • Explore other networking options to expand contact base when available
  • Follow up with pipeline candidates via phone and e-mail to keep candidates warm
  • Reach out to niche sites for free trials; respond to solicitation from account representatives
  • Join industry/function-specific organizations/associations/forums for talent mining and posting possibilities

Requirements:

  • Bachelors degree in related field preferred
  • 3 years of experience with strategic sourcing
  • Must be highly motivated and goal-oriented to exceed expectations
  • Experience with Applicant Tracking Systems (ATS) required
  • Ability to establish consultative relationships with all levels of Hiring Managers
  • Must possess exceptional organizational, time management, administrative, communication, and customer service skills

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now
Retention Specialist - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Retention Specialist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Retention Specialist position works with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage by reviewing products, benefits and/or solving service and claims issues. In this role, you will have the opportunity to affect profitability for the Corporation by matching our products with the needs of the client. In addition, the position assists in the collection of current and past due premiums. Training is 2 weeks for outbound activities and up to 3 months for inbound activities. Training consists of class room and on the job as well as one-on-one coaching sessions.

SKILLS/EXPERIENCE:
  • Telephone sales
  • Telephone etiquette
  • Excellent verbal and written communication
  • Customer service focus
  • Insurance knowledge is a plus
  • MS Office Suite
  • Bilingual skills (verbal, written, read) in Spanish and English highly preferred
COMPETENCIES
  • Problem solving – take an organized and logical approach to thinking through problems and complex issues
  • Initiative – Willing to do more than is required or expected
  • Adaptability – ability to redirect personal efforts to respond to changing environment
  • Results Oriented – effectively executes son plans, drives for results and takes accountability for outcomes
Qualifications

EDUCATION:
AA or BA degree preferred

OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus

We Offer a Fantastic Benefits and Compensation Package

  • Competitive commission-based compensation with virtually unlimited income potential
  • Medical, dental, vision, life insurance and disability benefits when qualified
  • 401(k) retirement savings plan with company matching and stock purchase plan
  • Some prospective customer leads provided at no cost
  • Ongoing sales, marketing and customer service training and development

Combined Insurance – Let’s make this easy

Apply today!

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus

We Offer a Fantastic Benefits and Compensation Package

  • Competitive commission-based compensation with virtually unlimited income potential
  • Medical, dental, vision, life insurance and disability benefits when qualified
  • 401(k) retirement savings plan with company matching and stock purchase plan
  • Some prospective customer leads provided at no cost
  • Ongoing sales, marketing and customer service training and development

Combined Insurance – Let’s make this easy

Apply today!

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Senior Manager, Training - Chicago, IL
Description

Combined Insurance, an ACE Group Company, is seeking a Senior Manager of Training for our Center of Excellence to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:

  • Leadership position responsible for the design, development and operationalization of a Training center of excellence to support Combined North American Operations contact center and back office functions
  • Responsible for development, execution, maintenance and evaluation of training curricula to support North American Operations
  • Recruits and develops talent to support dynamic and evolving needs of the organization
  • Designs, plans and implements training programs across North American Operations teams
  • Recruits, leads and directs a team of 5-7 trainers
  • Aligns with critical business needs for each business area and works with business leadership to develop and implement training programs to support those needs
  • Aligns training needs with new Operations organization structure and objectives
  • Provides management with timely, relevant and accurate reports; leads the development of effective training metrics
  • Provides oversight for creation and maintenance of operational procedure documents
  • Manages the design, development and delivery of training curriculum and relevant e-Learning modules
  • Researches and tracks new training techniques including utilization of industry best practices and enabling technologies to optimize training efforts
  • Provides leadership, coaching, and guidance on a continuous basis to team members. Monitors workload of team members and provides feedback on individual and team performance

SKILLS & EXPERIENCE

  • Demonstrated management and leadership
  • Ability to work effectively in a matrixed environment
  • Excellent interpersonal and communication skills
  • Strong analytical and problem solving skills
  • Ability to negotiate and resolve conflicts
  • Ability to build team cohesiveness to achieve results
  • Ability to effectively communicate and interact with all levels within the organization
  • Skilled in leveraging business analytics to drive business outcomes
  • High attention to detail
  • Ability to promote a shared vision and customer focus
  • Strong client relationship skills with team focus

COMPETENCIES

  • Ownership – Takes Personal Responsibility for Delivering Results
  • Strategic Thinker – Can Effectively Assimilate Complex Situations into Effective Outcomes
  • Absolute Client Focus
  • Team Player – Builds Effective Teams and Manages Relationships Well
  • Effective in Leading Change
  • Negotiation Skills – Effectively Analyzes a Situation and Adapts Communication Methods and Strategies to Achieve Outcome

EDUCATION

  • 5-10 years of progressive leadership and management experience in a Training role
  • Undergraduate degree required. Master’s in Business or Management desired
  • Demonstrated ability to define and staff an emerging organization
OUR BENEFITS

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index. Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Talent Acquisition Partner - Georgia Work at Home

The Combined Talent Acquisition team is seeking an experienced recruiter to join our Talent Acquisition team, as a Talent Acquisition Partner. In this role, you will use strategic researching and sourcing techniques to manage Combined’s candidate pipeline for high-volume, sales roles. You'll partner with zone managers and market directors to understand their requirements and develop a sourcing strategy to identify the best talent, as well as manage the applicant flow, promote employee referrals, and most importantly, use your research skills to uncover hidden talent. Once you identify the best candidates, you'll act as a as an ambassador to position our employer brand to close candidates on opportunities. We'll need you to have a track record of sourcing sales professionals in a fast-paced environment, and be able to support executive searches when needed.

 

Primary job responsibilities:

  • Create and execute the search strategy, including targets (executives, functional disciplines, industry sectors, geography and companies), aggregators, databases, social media, networking resources, job fairs, military events, market development tools, research requirements and timeframes
  • Manage a high-volume candidate pipeline using our applicant tracking system (ATS)
  • Develop vertical sector expertise across multiple geographies
  • Develop strong knowledge base of industry drivers, trends, key players, direct competitors to our portfolio and track key executive departures etc.
  • Drive talent pipeline by researching, identifying, attracting and generating pools of top quality candidates by evaluating profiles and conducting cold-calls / phone screens
  • Cultivate candidate relationships to understand career aspirations and expectations
  • Review candidate applications, code and vet candidates for existing and future searches
  • Oversight of active candidate reports
  • Participate in weekly update and search strategy meetings
  • Partner with the Market to champion employee referral programs and other hiring initiatives

 

Qualifications

Desired Skills and Experience:

  • Bachelor’s degree
  • 5+ years of full cycle recruiting experience (corporate or agency)
  • Proven success recruiting in a high volume environment, and an ability to manage a diverse requisition load
  • Demonstrated success using recruiting tools, e.g. Boolean search, databases, social media
  • Excellent written and verbal communication skills; comfort in cold calling, networking, and public speaking
  • Ability to get past roadblocks using creative problem solving skills
  • Self-motivated and achievement oriented
  • Ability to travel 30%

 

Travel - Yes, 75 % of the Time

Apply Now
Territory Manager - Multiple Locations

The Territory Manager (TM) is responsible for leading, developing, building and managing a team of 5 or more Agents, generating sales to new customers, sales and service to current Combined Insurance policyholders, recruiting of new agents and delivering annual new sales objectives

RESPONSIBILITIES:

Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi
  • weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed

Field train Agents by accompanying them during sales visits as needed, typically at least one day every 2 weeks per Agent

  • Collect post-sales documentation and process according to documentation type including disposition of internal lead cards weekly

Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a  quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

Recruiting/Field Demos

  • Field recruit prospective new Agent candidates while training and selling
  • Establish local networks and sources within territory to find qualified new agent candidates
  • Conduct informational recruiting seminars to prospective new Agents as needed
  • Represent the Company at local job fairs or other hiring events
  • Assist MD’s with interview process of new agent candidates as needed
  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD

Other

  • Establish local presence for Company
  • Follow company policies and standards

COMPETENCIES:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

SPECIFIC SKILLS OR KNOWLEDGE:

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance sales
  • Minimum of 1 year Insurance Sales Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Obtaining your Life, Accident, and Health license is required prior to employment

REPORTS TO: Marketing Director

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Territory Manager - Multiple Locations

The Territory Manager (TM) is responsible for leading, developing, building and managing a team of 5 or more Agents, generating sales to new customers, sales and service to current Combined Insurance policyholders, recruiting of new agents and delivering annual new sales objectives

RESPONSIBILITIES:

Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi
  • weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed

Field train Agents by accompanying them during sales visits as needed, typically at least one day every 2 weeks per Agent

  • Collect post-sales documentation and process according to documentation type including disposition of internal lead cards weekly

Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a  quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

Recruiting/Field Demos

  • Field recruit prospective new Agent candidates while training and selling
  • Establish local networks and sources within territory to find qualified new agent candidates
  • Conduct informational recruiting seminars to prospective new Agents as needed
  • Represent the Company at local job fairs or other hiring events
  • Assist MD’s with interview process of new agent candidates as needed
  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD

Other

  • Establish local presence for Company
  • Follow company policies and standards

COMPETENCIES:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

SPECIFIC SKILLS OR KNOWLEDGE:

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance sales
  • Minimum of 1 year Insurance Sales Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Obtaining your Life, Accident, and Health license is required prior to employment

REPORTS TO: Marketing Director

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:

Our insurance agents begin their careers with some of the best training in the industry, and that training continues during their tenure at Combined Insurance. Our Continuous Professional Development training helps to develop higher level skills to help increase income and bonus potential for successful agents. Agents who meet certain criteria are also able to take part of our unique shared advertising program, that helps them become the face of Combined Insurance in their community.

What we offer

  • Comprehensive classroom sales training
  • Monthly assignments that help open doors in your community
  • Online training available whenever you need it
  • Ongoing training that is personalized to your needs
  • Friendly, easy to use sales materials
  • Local marketing support for qualified field personnel

Account Executive - Multiple Locations

Combined Insurance Business-to-Business Sales (Worksite Solutions)

Are you looking for a Sales opportunity with a leading company in the supplemental insurance industry?

Do you have an entrepreneurial mindset with Business-to-Business selling experience?

The Worksite Account Executive position provides an opportunity to work with professionals during regular business hours. We are seeking licensed insurance professionals with accident & health insurance experience to join our rapidly growing Worksite Solutions group, a division of Combined Insurance. Opportunities are available for Account Executives. This is a Business-to-Business (not individual) marketing and sales opportunity.

Combined Insurance, a recognized leader in supplemental insurance, is part of the ACE Group of Companies. ACE Group is one of the world’s largest multi-line property and casualty insurers with operations in 53 countries. ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Qualified candidates will be trained in our top-notch sales school to market our products and services to Employers, Affinity Groups & Associations, Payroll Partners, TPA's and the insurance brokerage community. To qualify for this opportunity, candidates must:

  • Understand the supplemental insurance marketplace.
  • Have professional presence, presentation and communication skills as you will be selling directly to Business owners and Executives.
  • Possess a hard work ethic and work well independently with little supervision.
  • Be highly motivated to build a successful portfolio of clients.
  • Focus on the customer – providing superior customer service before and after sale.
  • Hold active Life and Accident & Health Insurance License in your state or be willing to obtain them.
  • Have experience in Business-to-Business sales and working with business professionals.

Excellent Benefits including Stock Options
Combined Insurance provides a unique opportunity in that you will become a W-2 employee with a competitive benefits package including health and dental insurance, 401(k) retirement plan and life insurance. We offer comprehensive training, commissions and bonus structure and world-class award trips for those who qualify.

Your new career starts with a week of training in our home office, followed by field training with a Worksite Solutions professional to help you launch your career. Additionally, you may be assigned existing corporate accounts to service.

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Territory Manager - Multiple Locations

The Territory Manager (TM) is responsible for leading, developing, building and managing a team of 5 or more Agents, generating sales to new customers, sales and service to current Combined Insurance policyholders, recruiting of new agents and delivering annual new sales objectives

RESPONSIBILITIES:

Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi
  • weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed

Field train Agents by accompanying them during sales visits as needed, typically at least one day every 2 weeks per Agent

  • Collect post-sales documentation and process according to documentation type including disposition of internal lead cards weekly

Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a  quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

Recruiting/Field Demos

  • Field recruit prospective new Agent candidates while training and selling
  • Establish local networks and sources within territory to find qualified new agent candidates
  • Conduct informational recruiting seminars to prospective new Agents as needed
  • Represent the Company at local job fairs or other hiring events
  • Assist MD’s with interview process of new agent candidates as needed
  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD

Other

  • Establish local presence for Company
  • Follow company policies and standards

COMPETENCIES:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

SPECIFIC SKILLS OR KNOWLEDGE:

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance sales
  • Minimum of 1 year Insurance Sales Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Obtaining your Life, Accident, and Health license is required prior to employment

REPORTS TO: Marketing Director

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus

We Offer a Fantastic Benefits and Compensation Package

  • Competitive commission-based compensation with virtually unlimited income potential
  • Medical, dental, vision, life insurance and disability benefits when qualified
  • 401(k) retirement savings plan with company matching and stock purchase plan
  • Some prospective customer leads provided at no cost
  • Ongoing sales, marketing and customer service training and development

Combined Insurance – Let’s make this easy

Apply today!

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Business Development Manager - Home City, NV

Job Description:

Combined Insurance, an ACEGroup Company, is seeking a Business Development Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

Responsibilities:

  • Successful and documented track record of calling on insurance brokers and health/welfare consultants within a predetermined territory/geography
  • Generate opportunities to acquire new business through acquisition of new producers
  • Build relationships with key partnerships locally and regionally to assist in business development opportunities
  • Handle all aspects of training of new producers to include onboarding and joint fieldwork
  • Guarantee that products/services are competitively positioned in the market
  • Manage pipeline of key customers to meet and exceed growth goals and objectives
  • Serve as point of contact and relationship manager for all producers in the territory
  • Effectively manage daily, weekly and monthly goals and tracking responsibilities
  • Work with underwriting to evaluate, price and propose rate and strategy on small to large market voluntary/worksite business including disability income protection, universal life, accident, cancer, critical care and term life
  • Manage assigned workload to meet internal productivity and time service standards

Skills/Experience:

  • Bachelor’s degree preferred
  • 3 to 5+ years of successful employee benefits (group insurance) experience
  • Strong knowledge of brokerage industry trends and competitor benchmarks
  • Must be a self-starter, show strong personal initiative and the ability to work independently
  • Strong communication, customer service and relationship management focus
  • Excellent sales and negotiation skills
  • Possess state-issued life and health agent license
  • Must be detail-oriented, well-organized and have the ability to manage a high volume workload with competing demands

Our Benefits:

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life Insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Philadelphia, PA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Territory Manager - Multiple Locations

The Territory Manager (TM) is responsible for leading, developing, building and managing a team of 5 or more Agents, generating sales to new customers, sales and service to current Combined Insurance policyholders, recruiting of new agents and delivering annual new sales objectives

RESPONSIBILITIES:

Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi
  • weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed

Field train Agents by accompanying them during sales visits as needed, typically at least one day every 2 weeks per Agent

  • Collect post-sales documentation and process according to documentation type including disposition of internal lead cards weekly

Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a  quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

Recruiting/Field Demos

  • Field recruit prospective new Agent candidates while training and selling
  • Establish local networks and sources within territory to find qualified new agent candidates
  • Conduct informational recruiting seminars to prospective new Agents as needed
  • Represent the Company at local job fairs or other hiring events
  • Assist MD’s with interview process of new agent candidates as needed
  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD

Other

  • Establish local presence for Company
  • Follow company policies and standards

COMPETENCIES:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

SPECIFIC SKILLS OR KNOWLEDGE:

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance sales
  • Minimum of 1 year Insurance Sales Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Obtaining your Life, Accident, and Health license is required prior to employment

REPORTS TO: Marketing Director

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus

We Offer a Fantastic Benefits and Compensation Package

  • Competitive commission-based compensation with virtually unlimited income potential
  • Medical, dental, vision, life insurance and disability benefits when qualified
  • 401(k) retirement savings plan with company matching and stock purchase plan
  • Some prospective customer leads provided at no cost
  • Ongoing sales, marketing and customer service training and development

Combined Insurance – Let’s make this easy

Apply today!

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Corporate Trainer - Glenview, IL
DESCRIPTION
Combined Insurance, an ACE Group Company, is seeking a Corporate Trainer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
A Corporate Trainer is an entry level professional position responsible for preparing and facilitating training sessions for Combined Insurance’s new agents and front-line management staff in a classroom setting.

RESPONSIBILITIES
  • Prepares and facilitates routine training for field agents and front-line management staff members to suit an adult learner.
  • Manages classroom behaviors to ensure participants are adequately engaged in learning and will seek assistance to remove participants who are not and serve as a distraction to the learning process e.g., impacting moral.
  • Performs basic administrative functions to maintain organization and classroom management; tasks could include managing attendance, training calendars, and records.
  • Continuously seeks ongoing feedback and keeps lines of communication open to classroom participants, peers and management team; modifies sessions as needed.
  • Issues assessment tools to monitor participant progress.
  • Consistently monitors and assesses a participant’s performance, trends, and identifies specific skill/gaps to ensure training objectives are satisfied.
  • Provides input and makes recommendations regarding the procedures and practices of agent training.
  • Provides ongoing training support to field agents and account executives; may assist with client-specific training.
  • Performs other related duties and activities as required.
COMPETENCIES
  • Coaching and Mentoring
  • Provides feedback
  • Assess performance
  • Leadership
  • Fosters team commitment
  • Adaptability
  • Learning Orientation
  • Persuasiveness
  • Motivator
  • Communicates to simplify
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - Philadelphia, PA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - West Des Moines, IA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Jackson, MS

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Nashville, TN

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Bilingual - New York City, NY

POSITION SUMMARY:

The Market Director (MD) is primarily responsible for driving overall performance of the local Hispanic Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude throughout the Hispanic Market.

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.
  • Bilingual Spanish
  • Strong network within the local Hispanic community

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Recruiter Sourcing Specialist - Glenview, IL

Job Description

This position will be responsible for the strategic sourcing of sales agents, territory managers and other sales related roles while working closely with the Talent Acquisition team and other key stakeholders on candidate sourcing strategy, intelligence, recruitment channels and market conditions
The Recruiter Sourcing Specialist will be required to:

Responsibilities

  • Develop a thorough understanding of the business, client needs, specific talent pools and innovations necessary to flawlessly execute the recruiting strategy.
  • Contribute individually in outlining, developing and executing key sourcing strategies for each market.
  • Perform in-depth sourcing of passive candidates by using creative methods, online searching techniques, cold calling, personal candidate networks, the internal resume database, internet resume banks and social media
  • Partner with Talent Acquisition to deliver results against aggressive targets
  • Manage overall data integrity within the ATS tools, ensuring timely entry within the database to guarantee accurate reporting
  • Execute sourcing via existing and emerging channels using traditional and advanced communication tools (e.g. social media, text campaigns, telephone networking, user groups, and other in-person networking activities) to identify and obtain information about potential candidates
  • Qualify all candidates (including direct applications and internal candidates) to determine if candidate should be considered for position
  • Monitor and report quality and quantity of resumes on consistent basis
  • Locate leads and track down referral contact information through the use of social and professional networks and meta-search engines
  • Prescreen Resumes in Requisition Folders as assigned; cleaning files ensuring minimum qualifications are met
  • Join applicable groups, post/share jobs to increase visibility
  • Explore other networking options to expand contact base when available
  • Follow up with pipeline candidates via phone and e-mail to keep candidates warm
  • Reach out to niche sites for free trials; respond to solicitation from account representatives
  • Join industry/function-specific organizations/associations/forums for talent mining and posting possibilities

Requirements:

  • Bachelors degree in related field preferred
  • 3 years of experience with strategic sourcing
  • Must be highly motivated and goal-oriented to exceed expectations
  • Experience with Applicant Tracking Systems (ATS) required
  • Ability to establish consultative relationships with all levels of Hiring Managers
  • Must possess exceptional organizational, time management, administrative, communication, and customer service skills

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now
Market Development Trainer (Bilingual-Spanish) - Florida - Work at Home

POSITION SUMMARY:

The Market Development Trainer will be responsible for improving execution of the selling system and activity management at the territory level of markets included in the Market Development Project. Key activities will be providing coaching and direction to Agents and Territory Manager at morning meetings and in the field daily. Will also make recommendations up the line for potential improvements. Must be able to travel overnight weekly( Sunday night through Thursday / Monday morning through Friday )

Responsibilities:

Work with Territory Managers/Agents daily at morning meetings and in the field to insure proper execution of the selling system with objective of improving results and developing talent. Primary areas of focus will be:

1.Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

2. New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi-weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed
  • Field train Agents by accompanying them during sales visits as needed, typically at least one-day every 2 weeks per Agent
  • Collect post-sales documentation and process according to documentation type including dispositioning internal lead cards weekly

3. Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

4. Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

5. Recruiting/Field Demos

  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD
  • Field recruit prospective new agents

6. Other

  • Establish local presence for Company
  • Follow company policies and standards

Competencies:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

Specific Skills & Knowledge

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance Sales/Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Must be able to travel weekly – Sunday night through Thursday, Monday morning through Friday

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Denver, CO

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Talent Acquisition Partner - Georgia Work at Home

The Combined Talent Acquisition team is seeking an experienced recruiter to join our Talent Acquisition team, as a Talent Acquisition Partner. In this role, you will use strategic researching and sourcing techniques to manage Combined’s candidate pipeline for high-volume, sales roles. You'll partner with zone managers and market directors to understand their requirements and develop a sourcing strategy to identify the best talent, as well as manage the applicant flow, promote employee referrals, and most importantly, use your research skills to uncover hidden talent. Once you identify the best candidates, you'll act as a as an ambassador to position our employer brand to close candidates on opportunities. We'll need you to have a track record of sourcing sales professionals in a fast-paced environment, and be able to support executive searches when needed.

 

Primary job responsibilities:

  • Create and execute the search strategy, including targets (executives, functional disciplines, industry sectors, geography and companies), aggregators, databases, social media, networking resources, job fairs, military events, market development tools, research requirements and timeframes
  • Manage a high-volume candidate pipeline using our applicant tracking system (ATS)
  • Develop vertical sector expertise across multiple geographies
  • Develop strong knowledge base of industry drivers, trends, key players, direct competitors to our portfolio and track key executive departures etc.
  • Drive talent pipeline by researching, identifying, attracting and generating pools of top quality candidates by evaluating profiles and conducting cold-calls / phone screens
  • Cultivate candidate relationships to understand career aspirations and expectations
  • Review candidate applications, code and vet candidates for existing and future searches
  • Oversight of active candidate reports
  • Participate in weekly update and search strategy meetings
  • Partner with the Market to champion employee referral programs and other hiring initiatives

 

Qualifications

Desired Skills and Experience:

  • Bachelor’s degree
  • 5+ years of full cycle recruiting experience (corporate or agency)
  • Proven success recruiting in a high volume environment, and an ability to manage a diverse requisition load
  • Demonstrated success using recruiting tools, e.g. Boolean search, databases, social media
  • Excellent written and verbal communication skills; comfort in cold calling, networking, and public speaking
  • Ability to get past roadblocks using creative problem solving skills
  • Self-motivated and achievement oriented
  • Ability to travel 30%

 

Travel - Yes, 75 % of the Time

Apply Now
Market Sales Director - Massachusetts Work at Home
POSITION SUMMARY: The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
Qualifications

COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred
Travel - Yes, 50 % of the Time
Apply Now
Market Sales Director - Philadelphia, PA
POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred

Travel - Yes, 50 % of the Time
Apply Now
Bilingual HR Generalist - Dallas, TX
Combined Insurance, an ACE Group Company, is seeking a HR Generalist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
Under the direction of the HR Business Partner, the field HR Generalist will provide support with various professional and administrative level duties in the field including strategy implementation and analysis, employee relations and compliance as well as field talent review and development. The HR Generalist will support and collaborate with key business partners including Sales Agents, Territory Managers, Market Directors and Regional Directors. Opportunity to grow into a HR Business Partner role.

RESPONSIBILITIES:
  • Provide daily HR support to multiple sales territories throughout the South.
  • Serve as a trusted advisor to sales managers- properly interpret and consistently administer policies.
  • Support the development and delivery of training programs focused on benefits, performance management and professional development.
  • Recommend and lead improvements in HR programs, practices and policies.
  • Serve as employee advocate to support employee engagement and retention initiatives.
  • Support field recruiting events and activities.
  • Ensure that the field adheres to all state and federal regulations pertaining to employment matters.
  • Manage the Leave process in conjunction with outside vendor and corporate benefits; assist managers and employees with questions.
  • Provide support and coaching to management in appropriate resolution of performance and employee relations issues.
  • Respond to inquiries regarding policies, procedures and programs.
  • Lead or participate in special projects both individually and on cross-functional teams.
COMPETENCIES:
  • Results Orientation – Effectively executes on plans, drives for results and takes accountability for outcomes; perseveres and does not give up easily in challenging situations; takes full accountability for achieving desired results.
  • Values Orientation – Upholds and models Combined values and always does the right thing for the company, colleagues and customers; is direct, truthful and trusted by others; acts as a team player; acts ethically and maintains a high level of professional integrity.
  • Initiative – Willingly does more than is required or expected in the job; meets objectives on time with minimal supervision; eager and willing to go the extra mile in terms of time and effort; is self-motivated and seizes opportunities to make a difference.
Qualifications

SKILLS/EXPERIENCE:
  • 5 – 5-7 years in Human Resources or equivalent; previous experience supporting sales in a matrix-based environment is preferred.
  • Strong analytical and problem solving skills
  • Ability to work independently and manage multiple priorities in a fast paced environment
  • Excellent written and verbal communications skills; experience speaking in front of groups.
  • Pro-active partner who offers input, information, and recommendations that meet business goals.
  • High energy with a strong drive for results.
  • Experience with data analytics- developing reports, analyzing data and data presentation
  • Highly proficient in Microsoft Office
  • Must be able to travel (sometimes overnight) up to 25%
  • Exposure to leave of absence/FMLA and Worker’s Comp is a plus
  • Bilingual Spanish required
EDUCATION:
  • Bachelor’s Degree
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Onboarding Specialist - Glenview, IL
Combined Insurance, an ACE Group Company, is seeking an Onboarding Specialist. We are GROWING; this is an opportunity to be a part of an exciting transformation. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Onboarding Specialist will be responsible for receiving new hire onboarding requests from hiring managers through Taleo transitions. He/she will coordinate the onboarding activities of new employees from offer letter through start date. The Onboarding Specialist will work under the Onboarding Manager to compile and report analytics to improve the current process. Will initiate, coordinate, and monitor new employee on boarding activities with involved departments (i.e. travel, training, provisioning of IDs, equipment).

RESPONSIBILITIES:
  • Receive on boarding requests from hiring managers and take action to on board employees through Taleo transitions.
  • Monitor the progress of individual tasks and follow up with those departments involved in the on boarding of employees and non-employees.
  • Maintain the status of individual events in Taleo transitions so analytics can be created on the success and failure of individual onboarding events.
  • Coordinate with the organization’s service providers to ensure timely delivery of services.
  • Escalate and resolve event backlogs related to IT service providers.
  • Advise hiring managers of the progress of individual events when requested.
  • Coordinate travel and lodging for all new employees during training.
Qualifications

SKILLS/EXPERIENCE:
  • High School Diploma or Bachelors required
  • Exceptional communication skills
  • Exceptional organizational skills
  • Ability to handle multiple tasks at the same time
  • Experience in initiating, coordinating, monitoring workflows in a fast-paced environment.
COMPETENCIES:
  • Highly detail-oriented, organized, and execution-focused
  • Demonstrates assertiveness in resolving challenges and driving results
  • High level of emotional intelligence, works well under pressure
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+

Travel - No
Apply Now
Market Director - Sales - Military - San Diego, CA
The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred
Travel - Yes, 50 % of the Time
Apply Now
Senior Manager, Training - Chicago, IL
Description

Combined Insurance, an ACE Group Company, is seeking a Senior Manager of Training for our Center of Excellence to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:

  • Leadership position responsible for the design, development and operationalization of a Training center of excellence to support Combined North American Operations contact center and back office functions
  • Responsible for development, execution, maintenance and evaluation of training curricula to support North American Operations
  • Recruits and develops talent to support dynamic and evolving needs of the organization
  • Designs, plans and implements training programs across North American Operations teams
  • Recruits, leads and directs a team of 5-7 trainers
  • Aligns with critical business needs for each business area and works with business leadership to develop and implement training programs to support those needs
  • Aligns training needs with new Operations organization structure and objectives
  • Provides management with timely, relevant and accurate reports; leads the development of effective training metrics
  • Provides oversight for creation and maintenance of operational procedure documents
  • Manages the design, development and delivery of training curriculum and relevant e-Learning modules
  • Researches and tracks new training techniques including utilization of industry best practices and enabling technologies to optimize training efforts
  • Provides leadership, coaching, and guidance on a continuous basis to team members. Monitors workload of team members and provides feedback on individual and team performance

SKILLS & EXPERIENCE

  • Demonstrated management and leadership
  • Ability to work effectively in a matrixed environment
  • Excellent interpersonal and communication skills
  • Strong analytical and problem solving skills
  • Ability to negotiate and resolve conflicts
  • Ability to build team cohesiveness to achieve results
  • Ability to effectively communicate and interact with all levels within the organization
  • Skilled in leveraging business analytics to drive business outcomes
  • High attention to detail
  • Ability to promote a shared vision and customer focus
  • Strong client relationship skills with team focus

COMPETENCIES

  • Ownership – Takes Personal Responsibility for Delivering Results
  • Strategic Thinker – Can Effectively Assimilate Complex Situations into Effective Outcomes
  • Absolute Client Focus
  • Team Player – Builds Effective Teams and Manages Relationships Well
  • Effective in Leading Change
  • Negotiation Skills – Effectively Analyzes a Situation and Adapts Communication Methods and Strategies to Achieve Outcome

EDUCATION

  • 5-10 years of progressive leadership and management experience in a Training role
  • Undergraduate degree required. Master’s in Business or Management desired
  • Demonstrated ability to define and staff an emerging organization
OUR BENEFITS

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index. Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Health and Life Underwriter - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Health & Life Underwriter to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
Currently we have an excellent career opportunity for a Health & Life Underwriter in the Underwriting Department of Combined Insurance.

RESPONSIBILITIES:
The ideal candidate will have experience in Health & Life Underwriting. The individual will analyze applications, review prior application data, claim history and supporting documents to determine if application can be issued immediately, or if further investigation is required. Perform necessary system transactions to correct application record. Contact agents and applicants to clarify and correct inconsistent information. Evaluate existing coverage amounts (this company and others) to determine benefit amounts and replacement regulations. Examine appropriate underwriting parameters for guidance in determining if additional information is needed to evaluate risk. Authenticate income and occupation class and equate to benefits applied for. Evaluate medical and non-medical information generated by the underwriting process, to properly assess and classify the risk. Review completed phone interviews and review medical records to approve or decline application. Perform necessary system transactions to approve or decline applications.

SKILLS/EXPERIENCE:
  • 3 – 5 years of Health/Life Underwriting experience
  • Strong knowledge of medical terminology
  • Strong analytical and problem solving skills
  • Experience working with field sales business partners
  • Responsive and customer focused
  • Ability to negotiate and resolve conflicts
  • Strong attention to detail and organization skills
  • Ability to communicate verbally and in writing
  • Proficient computer skills using various software packages
  • Ability to work in a fast-paced, high volume environment
  • Strong relationship building skills
EDUCATION:
  • BA/BS degree preferred or related work experience
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Bilingual Sales Trainer - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Bilingual Corporate Trainer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

The Bilingual Corporate Trainer is an entry level professional position responsible for preparing and facilitating training sessions for Combined Insurance’s new agents and front-line management staff in a classroom setting.

Facilitation includes demonstrating a comprehensive sales approach by reviewing the sales life cycle and product lines. Maintaining a high energy level and positive morale is essential.

Trainers will effectively guide adult learners through programs focused on personal development, selling skills, and activity management. A successful trainer continuously maximizes their student’s effectiveness by utilizing a variety of best practices, techniques and educational concepts.

MAJOR DUTIES:
  • Prepares and facilitates routine training for field agents and front-line management staff members to suit an adult learner.
  • Manages classroom behaviors to ensure participants are adequately engaged in learning and will seek assistance to remove participants who are not and serve as a distraction to the learning process e.g., impacting morale.
  • Performs basic administrative functions to maintain organization and classroom management; tasks could include managing attendance, training calendars, and records.
  • Continuously seeks ongoing feedback and keeps lines of communication open to classroom participants, peers and management team; modifies sessions as needed. Issues assessment tools to monitor participant progress.
  • Consistently monitors and assesses a participant’s performance, trends, and identifies specific skill/gaps to ensure training objectives are satisfied.
  • Provides input and makes recommendations regarding the procedures and practices of agent training.
  • Provides ongoing training support to field agents and account executives; may assist with client-specific training.
  • Performs other related duties and activities as required.
QUALIFICATIONS
  • 3 years of facilitation experience
  • Proficient in using MS Suite (MS word, Powerpoint, Excel)
  • Sales experience is a plus
  • Organized and detail oriented
  • Ability to communicate with a variety of levels within the organization
  • Bilingual Spanish speaker
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Client Coordinator - Chicago, IL
DESCRIPTION
Combined Insurance, an ACE Group Company, is seeking a Client Coordinator to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Client Coordinator provides service and support to client companies and their employees. This role includes (1) serving as a single point of contact for the client’s payroll, HR, or financial staffs, (2) ensuring that Combined’s List Bill premiums are paid and processed on a timely basis, (3) maintaining both company and employee level records in the Combined systems, and (4) providing support to Combined List Bill agents and managers.

RESPONSIBILITIES
  • Assist with initial cases set-up. Acts as the liaison between our field agents, List Bill Employer Groups and the Company as well.
  • Develops working relationships with every client/employer assigned to be their key point person to resolve any and all administrative issues across all internal operational departments.
  • Makes recommendations to improve our administrative processes to assist in writing new business and retaining existing business. Identify and raise potential red flags and any training opportunities to the appropriate Management Staff.
  • Coordinate the installation of new clients and e-service of existing clients with our Sales Force.
  • Maintain both client and employee level records to assure the highest quality of service to customers.
  • Ensure that client billings are accurate and payments are timely.
  • Ensure that all commissioned parties associated with the case are paid appropriately and in a timely manner.
  • Communicate directly with employees of client companies as required.
  • Provide information and support to Combined agents and managers.
  • Perform other related duties as assigned.
COMPETENCIES
  • Good interpersonal skills.
  • Ability to negotiate and resolve conflicts with Producers and/or clients.
  • Requires excellent verbal and written communication skills with attention to detail.
  • Good client relationship skills with team focus.
  • Proficient in Microsoft office suite (Outlook, word, excel)
  • Superior organizational skills
SKILLS AND EXPERIENCE
  • Good relationship management ability with a constant focus on delivering superior customer service
  • Ability to foster and maintain relationships between field agents and clients.
  • Ability to champion solutions to client requests through independent thinking and appropriate judgment
  • Ability to foster teamwork
  • Ability to work with minimal supervision
  • Ability to multi task and shift gears at a moment’s notice, maintaining composure
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Administrative Assistant - Part time - Indianapolis, IN
DESCRIPTION
Combined Insurance, an ACE Group Company, is seeking an Administrative Assistant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This is a part time position (12 – 15 hours/weeks) dedicated to assisting the Market Director with the administrative task of reviewing applications to ensure that they meet with our underwriting guidelines.

RESPONSIBILITIES:
  • Attend end of week sales check-in meetings.
  • Reviewing applications to ensure all appropriate line items are completed.
  • Reviewing applications to ensure that information is compliant with underwriting guidelines.
  • Communicating results of application inspection to the Market/Division.
  • Provide general office/clerical assistance to the Market Director in support of app completion, QR, and pending business communications.
COMPETENCIES
  • Proficient keyboarding, word processing, & file maintenance skills
  • Effective communication and interpersonal skills
  • Good math skills and calculator operation
  • Ability to use personal computer and software to develop spreadsheets, databases, and word processing documents
  • Good planning and organizational skills
SKILLS/EXPERIENCE
  • Successful and stable work history
  • Excellent PC skills including demonstrated knowledge of Excel and Microsoft Office Suite
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Bilingual Retention Specialist - Chicago, IL
Job Description

Combined Insurance, an ACE Group Company, is seeking an Bilingual Retention Specialist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals.

JOB SUMMARY:

The Bilingual Retention Specialist position works with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage by reviewing products, benefits and/or solving service and claims issues. In this role, you will have the opportunity to affect profitability for the Corporation by matching our products with the needs of the client. In addition, the position assists in the collection of current and past due premiums. Training is 2 weeks for outbound activities and up to 3 months for inbound activities. Training consists of class room and on the job as well as one-on-one coaching sessions.

SKILLS/EXPERIENCE:
  • Telephone sales
  • Telephone etiquette
  • Excellent verbal and written communication
  • Customer service focus
  • Insurance knowledge is a plus
  • MS Office Suite
  • Bilingual skills (verbal, written, read) in Spanish and English required
EDUCATION:
  • AA or BA degree preferred
COMPETENCIES:
  • Problem solving – take an organized and logical approach to thinking through problems and complex issues
  • Initiative – Willing to do more than is required or expected
  • Adaptability – ability to redirect personal efforts to respond to changing environment
  • Results Oriented – effectively executes son plans, drives for results and takes accountability for outcomes
OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Government Relations Director - Glenview, IL
Combined Insurance, an ACE Group Company, is seeking a Government Relations Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Government Relations Director will coordinate all government relations activities for Combined Insurance including legislative tracking and analysis. Work with Combined’s parent company (ACE) and the ACE Government Relations team to develop and implement Combined’s government relations priorities. This position requires 10-20% travel to state regulatory agencies, national regulatory meetings and nation/state trade associations.

RESPONSIBILITIES:
  • Identify and track pending legislation and regulations that affects Combined Insurance’s products and operations. Work with Compliance to track implementation of operational changes necessary to comply with new laws and regulations.
  • Lead the Government Relations function at Combined Insurance and represent the company when meeting with regulators, government and elected officials.
  • Direct Combined’s lobbying and government affairs strategy and coordinate activities with Ace government relations staff.
  • Develop and lead Combined’s legislative and policy strategy and coordinate activities with Ace’s government relations leaders.
  • Advise senior leadership at Combined and ACE on major legislative and regulatory challenges and opportunities and their effect on Combined’s operations including the ACA, Medicaid and Medicare and unclaimed property.
  • Monitor and track trade and industry developments through trade associations and ACE’s Government Relations organization.
  • Analyze and interpret new legislation and regulations and advise Combined’s business operations on the requirements and impact of regulatory changes.
  • Work with ACE’s Government Relations team to identify and articulate the company’s position with respect to pending legislation and regulations.
  • Develop strong working relationships with state regulators, trade association staff, state legislators and other insurance industry representatives.
  • Develop strong working relationships with ACE’s Government Relations organization to assist in identifying potential legislative and regulatory concerns and implementing proactive government affairs strategies.
  • Provide reporting and regular updates on government and regulatory matters to operational business units and senior management.
  • Represent Combined Insurance/ACE at industry events such as NAIC, IRES, Illinois Life Insurance Council, etc.
  • Assist trade groups in commenting on proposed legislation and regulations.
  • Participate on calls and conferences with industry trade groups.
Qualifications

SKILLS/EXPERIENCE:
  • 7+ years experience in government relations and legislative tracking.
  • 7+ years experience insurance industry experience high preferred.
  • Excellent interpersonal and communication skills
  • Experience working with legal research tools LexisNexis, StateNet, etc.
  • Excellent verbal and written presentation skills
COMPETENCIES:
  • Ability to work in a team environment as part of a large complex organization and a matrix reporting structure. Ability to interact at all levels of the organization.
  • Ability to advise senior management, but also advise and assist mid-level compliance and operations personnel on law changes and implementation strategies.
  • Strong understanding of insurance regulation and a working knowledge of insurance organizations and trade groups.
  • Ability to interact effectively with legislators, insurance department officials and insurance industry representatives.
  • Ability to analyze and communicate key provisions of complex insurance laws and regulations.
EDUCATION:
Bachelors Degree, J.D. highly preferred.

OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Policy Issue Clerk - Glenview, IL
Combined Insurance, an ACE Group Company, is seeking a Policy Issue Clerk to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Policy Issue Clerk handles all outgoing policy correspondence to our customers. This role requires proficiency in the Microsoft Office suite of products, internet, as well as Mainframe, Clarify, and Content Manager systems. Candidates should have excellent interpersonal and customer service skills, be detail oriented, and be able to work well in a fast-paced environment. Minimum standards for quality, productivity, and attendance must be met.

RESPONSIBILITIES:
  • Print, sort, and assemble life and health policies, and prepare for shipping
  • Troubleshoot policy errors
  • Produce special policy pages using Microsoft Excel
  • Draft cover letters for special mailings using Microsoft Word
  • Order and manage supplies required for policy assembly
  • Handle and clarify cases for duplicate policy requests
  • Create sample policies for the field
  • Maintain policy issue log
  • Assist with administrative functions as needed
  • Other projects and duties as assigned
Qualifications

SKILLS/EXPERIENCE:
  • Previous office administrative service required
  • Previous service with insurance or financial department preferred
COMPETENCIES:
  • Excellent verbal and written communication
  • Proficient in Microsoft Word, Excel, and Access
  • Accurate typing skills
EDUCATION:
  • High School diploma or equivalent
  • Some college preferred
OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Customer Service Representative - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Customer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
This is the first level CSR position where the employee is trained through a series of formal in class training sessions along with on the job training servicing all core types of calls that come into the Call Center. The individual demonstrates consistent good quality and performance results. Has displayed good job knowledge, confidence in all calls, good problem solving abilities and provides consistent service that is customer focused and professional. This is a growth and development entry level position where and employee masters the core CSR position requirements and demonstrates the abilities to being competent CSR.

This position requires that the individual go through all phases of the core training of the CSR position. They will learn how to service the core calls received in the CSR position (Claims and customer service calls for policyholders and agents – in all core lines of business, Accident, Life and Health)

The employees will be trained to service the core calls and must demonstrate consistent good quality results (level 3 or better) and performs consistently within productivity requirements. The individual is very dependable with average or better attendance, adherence to schedule and availability.

This position requires the employee to be trained and develop good work habits and must be a motivated worker, confident and capable to handle all service and claim situations.

The employee must assimilate and utilize their job knowledge of Combined’s products, procedures, claim practices/procedures, all service applications (CLARIFY, main frame systems - L70, LPS COPS, Accident system - Content Manager, Outlook and effectively incorporate with their strong interaction skills. In addition, this employee has also been cross trained to handle all core calls in Claims and Customer Service from our policyholders and Agents.

This training program also includes training in soft skills while communicating with customers, being focused on their needs and develops a customer centric approach in servicing customer’s needs. Ultimately should demonstrate very good service capabilities and consistent customer focused approach.

The successful individual who has learned all policy product lines, all procedures for the core calls, demonstrated good productivity, quality and dependability results along with being customer focused in all call work will be considered for a promotion to the level 2 CSR position. Typically an employee will spend 12 – 18 months in this position before they are considered for promotion.

Qualifications

SKILLS/EXPERIENCE:
  • Very good communication skills with the customers and agents
  • Excellent telephone skills
  • Focused on customer experience providing professional service
  • Very good problem solving skills
  • Very good business writing skills – emails, case work documenting calls and occasional letters written to the customer
  • Ability to multi-task while on line with customer
OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Applications Development Manager - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Applications Development Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
This position manages application development, maintenance and support of the Customer Relationship Management (CRM) system, which is a very critical business system. This system provides customer management and workflow capabilities across all North America operations, including Call Center, Customer Retention, Direct Marketing, Underwriting, Claims, Policyholder Services and Financial processes. The CRM system integrates data across multiple technologies, including Client Server, Mainframe, Mid-range, PC and Web. It is used by over 500 employees in US and Canada, and requires constant monitoring with high availability fail-over capabilities. This position will manage information technology commitments delivered by onshore and offshore resources, manage the vendor relationship and ongoing support with 3rd party software providers, coordinate across all application teams, and ensure infrastructure maintains a reliable system configuration. The position requires both technical and business-oriented skills, balanced with leadership and effective communication.

RESPONSIBILITIES:
  • Act as primary liaison to the business for a portfolio of CRM applications, and onshore/offshore outsourced development teams
  • Coordinate all phases of the System Development Life Cycle activities of the team
  • Manage and mentor project and technical staff members, as well as maintain resource plan for the team
  • Interact with production support personnel to ensure critical and major production issues are resolved in a timely manner
  • Proactively manage issues/risks and escalate them as needed
  • Build project plans and timelines for projects which could involve multiple vendors and cross team resources
  • Maintain a high level of personal commitment and accountability to the business, and a focus on quality and service
  • Interact with the business through requirements analysis and design sessions
  • Participate in the Annual Budget Planning Process and Monthly Budget Review to help manage/track project costs, including plan vs. actual costs, forecasted estimates to complete, and costs at completion.
  • Work with IT Management to determine priorities and resolve issues
  • Participate in internal design and code review processes to ensure that solutions effectively meet business objectives while using innovative, performance oriented technology
  • Maintain proper controls to ensure projects are delivered on time and within budget
SKILLS AND EXPERIENCE
(Required)
  • Excellent verbal and written communications skills
  • Strong analytical and problem solving skills
  • Strong relationship management, negotiation and decision-making skills
  • Good facilitation skills
  • Knowledge of business process modeling
  • Working knowledge of systems development methodologies and project life cycles
  • Knowledge of project management fundamentals
  • Ability to effectively work with users of various levels from clerical to senior management
(Desired)
  • Experience with Customer Relationship Management (CRM), call center and end customer system processes
  • Experience with telecommunication and automated dialer technology
  • Experience developing cost-benefit assessments
  • Experience working in an outsourced environment
  • Experience coordinating development and testing activities with an off-shore team
  • Working knowledge of insurance processes and practices
Qualifications

EDUCATION:
  • Bachelor’s Degree in Computer Science, Information Systems or other related field required.
  • Minimum of 7 years’ experience, working in an Information Technology job, managing project delivery and/or application development teams.
OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Product Development Marketing Director - Glenview, IL
Combined Insurance, an ACE Group Company, is seeking a Product Development Marketing Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Product Development Marketing Director is responsible for leading product development efforts for existing supplemental insurance products, in the U.S. and Canada. This position has two key responsibilities: to shape existing products so they remain relevant, compelling, distinctive and competitive to drive product adoption in alternative distribution channels by delivering compelling product point of sale solutions.

RESPONSIBILITIES:
  • Lead product development efforts for existing supplemental products which includes concept and business case development marketing strategy and value proposition development business requirements definition and development go-to-market planning and implementation.
  • Enhance product reporting and analyze product performance.
  • Complete market analysis, market research and competitive analysis.
  • Analyze and develop insights to inform product development recommendations.
  • Develop recommendations on market opportunities, optimal product configuration, and value proposition for existing products based on facts and research insights.
  • Evaluate the customer experience and product retention performance. Develop and execute improvement plans and quantify results.
  • Work with Sales management to optimize product in-field performance based on Sales feedback and analytics. Quantify results.
  • Develop and execute communication plan to create excitement, increase agent adoption, and grow sales.
COMPETENCIES
  • Demonstrated ability to use market research and competitive intelligence to inform customer-driven product development
  • Proven thought leadership with ability to quickly grasp concepts, distill data into business insights, solve problems, and identify and drive actions
  • Strong project management skills with ability to multi-task, prioritize, and engage accountability from cross functional resources.
  • Ability to drive initiatives and balance multiple stakeholder requirements, while keeping the customer needs at the center of product development.
  • Strong analytical skills, with ability to lead and critique business models and business case development, and use data analytics to employ fact-based decision making
  • Superior written and oral communication skills
  • Strong relationship management and team building skills to enable development of positive relationships with cross functional stakeholders and strategic external partners
Qualifications

SKILLS/EXPERIENCE:
  • 5+ years progressive experience leading B to C product management and product marketing in preferably financial services, with demonstrated track record of meeting revenue and growth objectives.
  • Market analysis, market research and competitive analysis experience required.
  • Knowledge of product development and drivers of P & L and profitability.
  • Knowledge of insurance marketing a plus.
  • Experience defining technology requirements to deliver desired results
  • 10% travel
EDUCATION:
B.S.,MBA preferred or equivalent experience in product development and customer-driven innovation

OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Retention Specialist - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Retention Specialist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Retention Specialist position works with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage by reviewing products, benefits and/or solving service and claims issues. In this role, you will have the opportunity to affect profitability for the Corporation by matching our products with the needs of the client. In addition, the position assists in the collection of current and past due premiums. Training is 2 weeks for outbound activities and up to 3 months for inbound activities. Training consists of class room and on the job as well as one-on-one coaching sessions.

SKILLS/EXPERIENCE:
  • Telephone sales
  • Telephone etiquette
  • Excellent verbal and written communication
  • Customer service focus
  • Insurance knowledge is a plus
  • MS Office Suite
  • Bilingual skills (verbal, written, read) in Spanish and English highly preferred
COMPETENCIES
  • Problem solving – take an organized and logical approach to thinking through problems and complex issues
  • Initiative – Willing to do more than is required or expected
  • Adaptability – ability to redirect personal efforts to respond to changing environment
  • Results Oriented – effectively executes son plans, drives for results and takes accountability for outcomes
Qualifications

EDUCATION:
AA or BA degree preferred

OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now

Our agents and sales managers are employees, not independent contractors, and because of that, our employees have access to many benefits not offered to independent contractors. Benefits include:

  • Weekly payment of commissions (direct deposit available)
  •  Errors and Omissions insurance coverage 
  • Access to the company-sponsored 401(k) plan 
  • Medical insurance after 90 days
  • Dental and Life insurance after one year

Featured Jobs

Account Executive - Multiple Locations

Combined Insurance Business-to-Business Sales (Worksite Solutions)

Are you looking for a Sales opportunity with a leading company in the supplemental insurance industry?

Do you have an entrepreneurial mindset with Business-to-Business selling experience?

The Worksite Account Executive position provides an opportunity to work with professionals during regular business hours. We are seeking licensed insurance professionals with accident & health insurance experience to join our rapidly growing Worksite Solutions group, a division of Combined Insurance. Opportunities are available for Account Executives. This is a Business-to-Business (not individual) marketing and sales opportunity.

Combined Insurance, a recognized leader in supplemental insurance, is part of the ACE Group of Companies. ACE Group is one of the world’s largest multi-line property and casualty insurers with operations in 53 countries. ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Qualified candidates will be trained in our top-notch sales school to market our products and services to Employers, Affinity Groups & Associations, Payroll Partners, TPA's and the insurance brokerage community. To qualify for this opportunity, candidates must:

  • Understand the supplemental insurance marketplace.
  • Have professional presence, presentation and communication skills as you will be selling directly to Business owners and Executives.
  • Possess a hard work ethic and work well independently with little supervision.
  • Be highly motivated to build a successful portfolio of clients.
  • Focus on the customer – providing superior customer service before and after sale.
  • Hold active Life and Accident & Health Insurance License in your state or be willing to obtain them.
  • Have experience in Business-to-Business sales and working with business professionals.

Excellent Benefits including Stock Options
Combined Insurance provides a unique opportunity in that you will become a W-2 employee with a competitive benefits package including health and dental insurance, 401(k) retirement plan and life insurance. We offer comprehensive training, commissions and bonus structure and world-class award trips for those who qualify.

Your new career starts with a week of training in our home office, followed by field training with a Worksite Solutions professional to help you launch your career. Additionally, you may be assigned existing corporate accounts to service.

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Territory Manager - Multiple Locations

The Territory Manager (TM) is responsible for leading, developing, building and managing a team of 5 or more Agents, generating sales to new customers, sales and service to current Combined Insurance policyholders, recruiting of new agents and delivering annual new sales objectives

RESPONSIBILITIES:

Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi
  • weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed

Field train Agents by accompanying them during sales visits as needed, typically at least one day every 2 weeks per Agent

  • Collect post-sales documentation and process according to documentation type including disposition of internal lead cards weekly

Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a  quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

Recruiting/Field Demos

  • Field recruit prospective new Agent candidates while training and selling
  • Establish local networks and sources within territory to find qualified new agent candidates
  • Conduct informational recruiting seminars to prospective new Agents as needed
  • Represent the Company at local job fairs or other hiring events
  • Assist MD’s with interview process of new agent candidates as needed
  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD

Other

  • Establish local presence for Company
  • Follow company policies and standards

COMPETENCIES:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

SPECIFIC SKILLS OR KNOWLEDGE:

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance sales
  • Minimum of 1 year Insurance Sales Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Obtaining your Life, Accident, and Health license is required prior to employment

REPORTS TO: Marketing Director

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus

We Offer a Fantastic Benefits and Compensation Package

  • Competitive commission-based compensation with virtually unlimited income potential
  • Medical, dental, vision, life insurance and disability benefits when qualified
  • 401(k) retirement savings plan with company matching and stock purchase plan
  • Some prospective customer leads provided at no cost
  • Ongoing sales, marketing and customer service training and development

Combined Insurance – Let’s make this easy

Apply today!

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Business Development Manager - Home City, NV

Job Description:

Combined Insurance, an ACEGroup Company, is seeking a Business Development Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

Responsibilities:

  • Successful and documented track record of calling on insurance brokers and health/welfare consultants within a predetermined territory/geography
  • Generate opportunities to acquire new business through acquisition of new producers
  • Build relationships with key partnerships locally and regionally to assist in business development opportunities
  • Handle all aspects of training of new producers to include onboarding and joint fieldwork
  • Guarantee that products/services are competitively positioned in the market
  • Manage pipeline of key customers to meet and exceed growth goals and objectives
  • Serve as point of contact and relationship manager for all producers in the territory
  • Effectively manage daily, weekly and monthly goals and tracking responsibilities
  • Work with underwriting to evaluate, price and propose rate and strategy on small to large market voluntary/worksite business including disability income protection, universal life, accident, cancer, critical care and term life
  • Manage assigned workload to meet internal productivity and time service standards

Skills/Experience:

  • Bachelor’s degree preferred
  • 3 to 5+ years of successful employee benefits (group insurance) experience
  • Strong knowledge of brokerage industry trends and competitor benchmarks
  • Must be a self-starter, show strong personal initiative and the ability to work independently
  • Strong communication, customer service and relationship management focus
  • Excellent sales and negotiation skills
  • Possess state-issued life and health agent license
  • Must be detail-oriented, well-organized and have the ability to manage a high volume workload with competing demands

Our Benefits:

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life Insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Philadelphia, PA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Territory Manager - Multiple Locations

The Territory Manager (TM) is responsible for leading, developing, building and managing a team of 5 or more Agents, generating sales to new customers, sales and service to current Combined Insurance policyholders, recruiting of new agents and delivering annual new sales objectives

RESPONSIBILITIES:

Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi
  • weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed

Field train Agents by accompanying them during sales visits as needed, typically at least one day every 2 weeks per Agent

  • Collect post-sales documentation and process according to documentation type including disposition of internal lead cards weekly

Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a  quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

Recruiting/Field Demos

  • Field recruit prospective new Agent candidates while training and selling
  • Establish local networks and sources within territory to find qualified new agent candidates
  • Conduct informational recruiting seminars to prospective new Agents as needed
  • Represent the Company at local job fairs or other hiring events
  • Assist MD’s with interview process of new agent candidates as needed
  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD

Other

  • Establish local presence for Company
  • Follow company policies and standards

COMPETENCIES:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

SPECIFIC SKILLS OR KNOWLEDGE:

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance sales
  • Minimum of 1 year Insurance Sales Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Obtaining your Life, Accident, and Health license is required prior to employment

REPORTS TO: Marketing Director

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus

We Offer a Fantastic Benefits and Compensation Package

  • Competitive commission-based compensation with virtually unlimited income potential
  • Medical, dental, vision, life insurance and disability benefits when qualified
  • 401(k) retirement savings plan with company matching and stock purchase plan
  • Some prospective customer leads provided at no cost
  • Ongoing sales, marketing and customer service training and development

Combined Insurance – Let’s make this easy

Apply today!

Equal Opportunity Employer

About Combined Insurance

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State:
Corporate Trainer - Glenview, IL
DESCRIPTION
Combined Insurance, an ACE Group Company, is seeking a Corporate Trainer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
A Corporate Trainer is an entry level professional position responsible for preparing and facilitating training sessions for Combined Insurance’s new agents and front-line management staff in a classroom setting.

RESPONSIBILITIES
  • Prepares and facilitates routine training for field agents and front-line management staff members to suit an adult learner.
  • Manages classroom behaviors to ensure participants are adequately engaged in learning and will seek assistance to remove participants who are not and serve as a distraction to the learning process e.g., impacting moral.
  • Performs basic administrative functions to maintain organization and classroom management; tasks could include managing attendance, training calendars, and records.
  • Continuously seeks ongoing feedback and keeps lines of communication open to classroom participants, peers and management team; modifies sessions as needed.
  • Issues assessment tools to monitor participant progress.
  • Consistently monitors and assesses a participant’s performance, trends, and identifies specific skill/gaps to ensure training objectives are satisfied.
  • Provides input and makes recommendations regarding the procedures and practices of agent training.
  • Provides ongoing training support to field agents and account executives; may assist with client-specific training.
  • Performs other related duties and activities as required.
COMPETENCIES
  • Coaching and Mentoring
  • Provides feedback
  • Assess performance
  • Leadership
  • Fosters team commitment
  • Adaptability
  • Learning Orientation
  • Persuasiveness
  • Motivator
  • Communicates to simplify
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
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Market Sales Director - Philadelphia, PA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - West Des Moines, IA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Jackson, MS

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Nashville, TN

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Bilingual - New York City, NY

POSITION SUMMARY:

The Market Director (MD) is primarily responsible for driving overall performance of the local Hispanic Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude throughout the Hispanic Market.

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.
  • Bilingual Spanish
  • Strong network within the local Hispanic community

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Recruiter Sourcing Specialist - Glenview, IL

Job Description

This position will be responsible for the strategic sourcing of sales agents, territory managers and other sales related roles while working closely with the Talent Acquisition team and other key stakeholders on candidate sourcing strategy, intelligence, recruitment channels and market conditions
The Recruiter Sourcing Specialist will be required to:

Responsibilities

  • Develop a thorough understanding of the business, client needs, specific talent pools and innovations necessary to flawlessly execute the recruiting strategy.
  • Contribute individually in outlining, developing and executing key sourcing strategies for each market.
  • Perform in-depth sourcing of passive candidates by using creative methods, online searching techniques, cold calling, personal candidate networks, the internal resume database, internet resume banks and social media
  • Partner with Talent Acquisition to deliver results against aggressive targets
  • Manage overall data integrity within the ATS tools, ensuring timely entry within the database to guarantee accurate reporting
  • Execute sourcing via existing and emerging channels using traditional and advanced communication tools (e.g. social media, text campaigns, telephone networking, user groups, and other in-person networking activities) to identify and obtain information about potential candidates
  • Qualify all candidates (including direct applications and internal candidates) to determine if candidate should be considered for position
  • Monitor and report quality and quantity of resumes on consistent basis
  • Locate leads and track down referral contact information through the use of social and professional networks and meta-search engines
  • Prescreen Resumes in Requisition Folders as assigned; cleaning files ensuring minimum qualifications are met
  • Join applicable groups, post/share jobs to increase visibility
  • Explore other networking options to expand contact base when available
  • Follow up with pipeline candidates via phone and e-mail to keep candidates warm
  • Reach out to niche sites for free trials; respond to solicitation from account representatives
  • Join industry/function-specific organizations/associations/forums for talent mining and posting possibilities

Requirements:

  • Bachelors degree in related field preferred
  • 3 years of experience with strategic sourcing
  • Must be highly motivated and goal-oriented to exceed expectations
  • Experience with Applicant Tracking Systems (ATS) required
  • Ability to establish consultative relationships with all levels of Hiring Managers
  • Must possess exceptional organizational, time management, administrative, communication, and customer service skills

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now
Market Development Trainer (Bilingual-Spanish) - Florida - Work at Home

POSITION SUMMARY:

The Market Development Trainer will be responsible for improving execution of the selling system and activity management at the territory level of markets included in the Market Development Project. Key activities will be providing coaching and direction to Agents and Territory Manager at morning meetings and in the field daily. Will also make recommendations up the line for potential improvements. Must be able to travel overnight weekly( Sunday night through Thursday / Monday morning through Friday )

Responsibilities:

Work with Territory Managers/Agents daily at morning meetings and in the field to insure proper execution of the selling system with objective of improving results and developing talent. Primary areas of focus will be:

1.Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

2. New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi-weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed
  • Field train Agents by accompanying them during sales visits as needed, typically at least one-day every 2 weeks per Agent
  • Collect post-sales documentation and process according to documentation type including dispositioning internal lead cards weekly

3. Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

4. Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

5. Recruiting/Field Demos

  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD
  • Field recruit prospective new agents

6. Other

  • Establish local presence for Company
  • Follow company policies and standards

Competencies:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

Specific Skills & Knowledge

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance Sales/Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Must be able to travel weekly – Sunday night through Thursday, Monday morning through Friday

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Denver, CO

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Talent Acquisition Partner - Georgia Work at Home

The Combined Talent Acquisition team is seeking an experienced recruiter to join our Talent Acquisition team, as a Talent Acquisition Partner. In this role, you will use strategic researching and sourcing techniques to manage Combined’s candidate pipeline for high-volume, sales roles. You'll partner with zone managers and market directors to understand their requirements and develop a sourcing strategy to identify the best talent, as well as manage the applicant flow, promote employee referrals, and most importantly, use your research skills to uncover hidden talent. Once you identify the best candidates, you'll act as a as an ambassador to position our employer brand to close candidates on opportunities. We'll need you to have a track record of sourcing sales professionals in a fast-paced environment, and be able to support executive searches when needed.

 

Primary job responsibilities:

  • Create and execute the search strategy, including targets (executives, functional disciplines, industry sectors, geography and companies), aggregators, databases, social media, networking resources, job fairs, military events, market development tools, research requirements and timeframes
  • Manage a high-volume candidate pipeline using our applicant tracking system (ATS)
  • Develop vertical sector expertise across multiple geographies
  • Develop strong knowledge base of industry drivers, trends, key players, direct competitors to our portfolio and track key executive departures etc.
  • Drive talent pipeline by researching, identifying, attracting and generating pools of top quality candidates by evaluating profiles and conducting cold-calls / phone screens
  • Cultivate candidate relationships to understand career aspirations and expectations
  • Review candidate applications, code and vet candidates for existing and future searches
  • Oversight of active candidate reports
  • Participate in weekly update and search strategy meetings
  • Partner with the Market to champion employee referral programs and other hiring initiatives

 

Qualifications

Desired Skills and Experience:

  • Bachelor’s degree
  • 5+ years of full cycle recruiting experience (corporate or agency)
  • Proven success recruiting in a high volume environment, and an ability to manage a diverse requisition load
  • Demonstrated success using recruiting tools, e.g. Boolean search, databases, social media
  • Excellent written and verbal communication skills; comfort in cold calling, networking, and public speaking
  • Ability to get past roadblocks using creative problem solving skills
  • Self-motivated and achievement oriented
  • Ability to travel 30%

 

Travel - Yes, 75 % of the Time

Apply Now
Market Sales Director - Massachusetts Work at Home
POSITION SUMMARY: The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
Qualifications

COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred
Travel - Yes, 50 % of the Time
Apply Now
Market Sales Director - Philadelphia, PA
POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred

Travel - Yes, 50 % of the Time
Apply Now
Bilingual HR Generalist - Dallas, TX
Combined Insurance, an ACE Group Company, is seeking a HR Generalist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
Under the direction of the HR Business Partner, the field HR Generalist will provide support with various professional and administrative level duties in the field including strategy implementation and analysis, employee relations and compliance as well as field talent review and development. The HR Generalist will support and collaborate with key business partners including Sales Agents, Territory Managers, Market Directors and Regional Directors. Opportunity to grow into a HR Business Partner role.

RESPONSIBILITIES:
  • Provide daily HR support to multiple sales territories throughout the South.
  • Serve as a trusted advisor to sales managers- properly interpret and consistently administer policies.
  • Support the development and delivery of training programs focused on benefits, performance management and professional development.
  • Recommend and lead improvements in HR programs, practices and policies.
  • Serve as employee advocate to support employee engagement and retention initiatives.
  • Support field recruiting events and activities.
  • Ensure that the field adheres to all state and federal regulations pertaining to employment matters.
  • Manage the Leave process in conjunction with outside vendor and corporate benefits; assist managers and employees with questions.
  • Provide support and coaching to management in appropriate resolution of performance and employee relations issues.
  • Respond to inquiries regarding policies, procedures and programs.
  • Lead or participate in special projects both individually and on cross-functional teams.
COMPETENCIES:
  • Results Orientation – Effectively executes on plans, drives for results and takes accountability for outcomes; perseveres and does not give up easily in challenging situations; takes full accountability for achieving desired results.
  • Values Orientation – Upholds and models Combined values and always does the right thing for the company, colleagues and customers; is direct, truthful and trusted by others; acts as a team player; acts ethically and maintains a high level of professional integrity.
  • Initiative – Willingly does more than is required or expected in the job; meets objectives on time with minimal supervision; eager and willing to go the extra mile in terms of time and effort; is self-motivated and seizes opportunities to make a difference.
Qualifications

SKILLS/EXPERIENCE:
  • 5 – 5-7 years in Human Resources or equivalent; previous experience supporting sales in a matrix-based environment is preferred.
  • Strong analytical and problem solving skills
  • Ability to work independently and manage multiple priorities in a fast paced environment
  • Excellent written and verbal communications skills; experience speaking in front of groups.
  • Pro-active partner who offers input, information, and recommendations that meet business goals.
  • High energy with a strong drive for results.
  • Experience with data analytics- developing reports, analyzing data and data presentation
  • Highly proficient in Microsoft Office
  • Must be able to travel (sometimes overnight) up to 25%
  • Exposure to leave of absence/FMLA and Worker’s Comp is a plus
  • Bilingual Spanish required
EDUCATION:
  • Bachelor’s Degree
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Onboarding Specialist - Glenview, IL
Combined Insurance, an ACE Group Company, is seeking an Onboarding Specialist. We are GROWING; this is an opportunity to be a part of an exciting transformation. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Onboarding Specialist will be responsible for receiving new hire onboarding requests from hiring managers through Taleo transitions. He/she will coordinate the onboarding activities of new employees from offer letter through start date. The Onboarding Specialist will work under the Onboarding Manager to compile and report analytics to improve the current process. Will initiate, coordinate, and monitor new employee on boarding activities with involved departments (i.e. travel, training, provisioning of IDs, equipment).

RESPONSIBILITIES:
  • Receive on boarding requests from hiring managers and take action to on board employees through Taleo transitions.
  • Monitor the progress of individual tasks and follow up with those departments involved in the on boarding of employees and non-employees.
  • Maintain the status of individual events in Taleo transitions so analytics can be created on the success and failure of individual onboarding events.
  • Coordinate with the organization’s service providers to ensure timely delivery of services.
  • Escalate and resolve event backlogs related to IT service providers.
  • Advise hiring managers of the progress of individual events when requested.
  • Coordinate travel and lodging for all new employees during training.
Qualifications

SKILLS/EXPERIENCE:
  • High School Diploma or Bachelors required
  • Exceptional communication skills
  • Exceptional organizational skills
  • Ability to handle multiple tasks at the same time
  • Experience in initiating, coordinating, monitoring workflows in a fast-paced environment.
COMPETENCIES:
  • Highly detail-oriented, organized, and execution-focused
  • Demonstrates assertiveness in resolving challenges and driving results
  • High level of emotional intelligence, works well under pressure
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+

Travel - No
Apply Now
Market Director - Sales - Military - San Diego, CA
The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred
Travel - Yes, 50 % of the Time
Apply Now
Senior Manager, Training - Chicago, IL
Description

Combined Insurance, an ACE Group Company, is seeking a Senior Manager of Training for our Center of Excellence to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:

  • Leadership position responsible for the design, development and operationalization of a Training center of excellence to support Combined North American Operations contact center and back office functions
  • Responsible for development, execution, maintenance and evaluation of training curricula to support North American Operations
  • Recruits and develops talent to support dynamic and evolving needs of the organization
  • Designs, plans and implements training programs across North American Operations teams
  • Recruits, leads and directs a team of 5-7 trainers
  • Aligns with critical business needs for each business area and works with business leadership to develop and implement training programs to support those needs
  • Aligns training needs with new Operations organization structure and objectives
  • Provides management with timely, relevant and accurate reports; leads the development of effective training metrics
  • Provides oversight for creation and maintenance of operational procedure documents
  • Manages the design, development and delivery of training curriculum and relevant e-Learning modules
  • Researches and tracks new training techniques including utilization of industry best practices and enabling technologies to optimize training efforts
  • Provides leadership, coaching, and guidance on a continuous basis to team members. Monitors workload of team members and provides feedback on individual and team performance

SKILLS & EXPERIENCE

  • Demonstrated management and leadership
  • Ability to work effectively in a matrixed environment
  • Excellent interpersonal and communication skills
  • Strong analytical and problem solving skills
  • Ability to negotiate and resolve conflicts
  • Ability to build team cohesiveness to achieve results
  • Ability to effectively communicate and interact with all levels within the organization
  • Skilled in leveraging business analytics to drive business outcomes
  • High attention to detail
  • Ability to promote a shared vision and customer focus
  • Strong client relationship skills with team focus

COMPETENCIES

  • Ownership – Takes Personal Responsibility for Delivering Results
  • Strategic Thinker – Can Effectively Assimilate Complex Situations into Effective Outcomes
  • Absolute Client Focus
  • Team Player – Builds Effective Teams and Manages Relationships Well
  • Effective in Leading Change
  • Negotiation Skills – Effectively Analyzes a Situation and Adapts Communication Methods and Strategies to Achieve Outcome

EDUCATION

  • 5-10 years of progressive leadership and management experience in a Training role
  • Undergraduate degree required. Master’s in Business or Management desired
  • Demonstrated ability to define and staff an emerging organization
OUR BENEFITS

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index. Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Health and Life Underwriter - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Health & Life Underwriter to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
Currently we have an excellent career opportunity for a Health & Life Underwriter in the Underwriting Department of Combined Insurance.

RESPONSIBILITIES:
The ideal candidate will have experience in Health & Life Underwriting. The individual will analyze applications, review prior application data, claim history and supporting documents to determine if application can be issued immediately, or if further investigation is required. Perform necessary system transactions to correct application record. Contact agents and applicants to clarify and correct inconsistent information. Evaluate existing coverage amounts (this company and others) to determine benefit amounts and replacement regulations. Examine appropriate underwriting parameters for guidance in determining if additional information is needed to evaluate risk. Authenticate income and occupation class and equate to benefits applied for. Evaluate medical and non-medical information generated by the underwriting process, to properly assess and classify the risk. Review completed phone interviews and review medical records to approve or decline application. Perform necessary system transactions to approve or decline applications.

SKILLS/EXPERIENCE:
  • 3 – 5 years of Health/Life Underwriting experience
  • Strong knowledge of medical terminology
  • Strong analytical and problem solving skills
  • Experience working with field sales business partners
  • Responsive and customer focused
  • Ability to negotiate and resolve conflicts
  • Strong attention to detail and organization skills
  • Ability to communicate verbally and in writing
  • Proficient computer skills using various software packages
  • Ability to work in a fast-paced, high volume environment
  • Strong relationship building skills
EDUCATION:
  • BA/BS degree preferred or related work experience
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Bilingual Sales Trainer - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Bilingual Corporate Trainer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

The Bilingual Corporate Trainer is an entry level professional position responsible for preparing and facilitating training sessions for Combined Insurance’s new agents and front-line management staff in a classroom setting.

Facilitation includes demonstrating a comprehensive sales approach by reviewing the sales life cycle and product lines. Maintaining a high energy level and positive morale is essential.

Trainers will effectively guide adult learners through programs focused on personal development, selling skills, and activity management. A successful trainer continuously maximizes their student’s effectiveness by utilizing a variety of best practices, techniques and educational concepts.

MAJOR DUTIES:
  • Prepares and facilitates routine training for field agents and front-line management staff members to suit an adult learner.
  • Manages classroom behaviors to ensure participants are adequately engaged in learning and will seek assistance to remove participants who are not and serve as a distraction to the learning process e.g., impacting morale.
  • Performs basic administrative functions to maintain organization and classroom management; tasks could include managing attendance, training calendars, and records.
  • Continuously seeks ongoing feedback and keeps lines of communication open to classroom participants, peers and management team; modifies sessions as needed. Issues assessment tools to monitor participant progress.
  • Consistently monitors and assesses a participant’s performance, trends, and identifies specific skill/gaps to ensure training objectives are satisfied.
  • Provides input and makes recommendations regarding the procedures and practices of agent training.
  • Provides ongoing training support to field agents and account executives; may assist with client-specific training.
  • Performs other related duties and activities as required.
QUALIFICATIONS
  • 3 years of facilitation experience
  • Proficient in using MS Suite (MS word, Powerpoint, Excel)
  • Sales experience is a plus
  • Organized and detail oriented
  • Ability to communicate with a variety of levels within the organization
  • Bilingual Spanish speaker
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Client Coordinator - Chicago, IL
DESCRIPTION
Combined Insurance, an ACE Group Company, is seeking a Client Coordinator to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Client Coordinator provides service and support to client companies and their employees. This role includes (1) serving as a single point of contact for the client’s payroll, HR, or financial staffs, (2) ensuring that Combined’s List Bill premiums are paid and processed on a timely basis, (3) maintaining both company and employee level records in the Combined systems, and (4) providing support to Combined List Bill agents and managers.

RESPONSIBILITIES
  • Assist with initial cases set-up. Acts as the liaison between our field agents, List Bill Employer Groups and the Company as well.
  • Develops working relationships with every client/employer assigned to be their key point person to resolve any and all administrative issues across all internal operational departments.
  • Makes recommendations to improve our administrative processes to assist in writing new business and retaining existing business. Identify and raise potential red flags and any training opportunities to the appropriate Management Staff.
  • Coordinate the installation of new clients and e-service of existing clients with our Sales Force.
  • Maintain both client and employee level records to assure the highest quality of service to customers.
  • Ensure that client billings are accurate and payments are timely.
  • Ensure that all commissioned parties associated with the case are paid appropriately and in a timely manner.
  • Communicate directly with employees of client companies as required.
  • Provide information and support to Combined agents and managers.
  • Perform other related duties as assigned.
COMPETENCIES
  • Good interpersonal skills.
  • Ability to negotiate and resolve conflicts with Producers and/or clients.
  • Requires excellent verbal and written communication skills with attention to detail.
  • Good client relationship skills with team focus.
  • Proficient in Microsoft office suite (Outlook, word, excel)
  • Superior organizational skills
SKILLS AND EXPERIENCE
  • Good relationship management ability with a constant focus on delivering superior customer service
  • Ability to foster and maintain relationships between field agents and clients.
  • Ability to champion solutions to client requests through independent thinking and appropriate judgment
  • Ability to foster teamwork
  • Ability to work with minimal supervision
  • Ability to multi task and shift gears at a moment’s notice, maintaining composure
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Administrative Assistant - Part time - Indianapolis, IN
DESCRIPTION
Combined Insurance, an ACE Group Company, is seeking an Administrative Assistant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This is a part time position (12 – 15 hours/weeks) dedicated to assisting the Market Director with the administrative task of reviewing applications to ensure that they meet with our underwriting guidelines.

RESPONSIBILITIES:
  • Attend end of week sales check-in meetings.
  • Reviewing applications to ensure all appropriate line items are completed.
  • Reviewing applications to ensure that information is compliant with underwriting guidelines.
  • Communicating results of application inspection to the Market/Division.
  • Provide general office/clerical assistance to the Market Director in support of app completion, QR, and pending business communications.
COMPETENCIES
  • Proficient keyboarding, word processing, & file maintenance skills
  • Effective communication and interpersonal skills
  • Good math skills and calculator operation
  • Ability to use personal computer and software to develop spreadsheets, databases, and word processing documents
  • Good planning and organizational skills
SKILLS/EXPERIENCE
  • Successful and stable work history
  • Excellent PC skills including demonstrated knowledge of Excel and Microsoft Office Suite
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Bilingual Retention Specialist - Chicago, IL
Job Description

Combined Insurance, an ACE Group Company, is seeking an Bilingual Retention Specialist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals.

JOB SUMMARY:

The Bilingual Retention Specialist position works with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage by reviewing products, benefits and/or solving service and claims issues. In this role, you will have the opportunity to affect profitability for the Corporation by matching our products with the needs of the client. In addition, the position assists in the collection of current and past due premiums. Training is 2 weeks for outbound activities and up to 3 months for inbound activities. Training consists of class room and on the job as well as one-on-one coaching sessions.

SKILLS/EXPERIENCE:
  • Telephone sales
  • Telephone etiquette
  • Excellent verbal and written communication
  • Customer service focus
  • Insurance knowledge is a plus
  • MS Office Suite
  • Bilingual skills (verbal, written, read) in Spanish and English required
EDUCATION:
  • AA or BA degree preferred
COMPETENCIES:
  • Problem solving – take an organized and logical approach to thinking through problems and complex issues
  • Initiative – Willing to do more than is required or expected
  • Adaptability – ability to redirect personal efforts to respond to changing environment
  • Results Oriented – effectively executes son plans, drives for results and takes accountability for outcomes
OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Government Relations Director - Glenview, IL
Combined Insurance, an ACE Group Company, is seeking a Government Relations Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Government Relations Director will coordinate all government relations activities for Combined Insurance including legislative tracking and analysis. Work with Combined’s parent company (ACE) and the ACE Government Relations team to develop and implement Combined’s government relations priorities. This position requires 10-20% travel to state regulatory agencies, national regulatory meetings and nation/state trade associations.

RESPONSIBILITIES:
  • Identify and track pending legislation and regulations that affects Combined Insurance’s products and operations. Work with Compliance to track implementation of operational changes necessary to comply with new laws and regulations.
  • Lead the Government Relations function at Combined Insurance and represent the company when meeting with regulators, government and elected officials.
  • Direct Combined’s lobbying and government affairs strategy and coordinate activities with Ace government relations staff.
  • Develop and lead Combined’s legislative and policy strategy and coordinate activities with Ace’s government relations leaders.
  • Advise senior leadership at Combined and ACE on major legislative and regulatory challenges and opportunities and their effect on Combined’s operations including the ACA, Medicaid and Medicare and unclaimed property.
  • Monitor and track trade and industry developments through trade associations and ACE’s Government Relations organization.
  • Analyze and interpret new legislation and regulations and advise Combined’s business operations on the requirements and impact of regulatory changes.
  • Work with ACE’s Government Relations team to identify and articulate the company’s position with respect to pending legislation and regulations.
  • Develop strong working relationships with state regulators, trade association staff, state legislators and other insurance industry representatives.
  • Develop strong working relationships with ACE’s Government Relations organization to assist in identifying potential legislative and regulatory concerns and implementing proactive government affairs strategies.
  • Provide reporting and regular updates on government and regulatory matters to operational business units and senior management.
  • Represent Combined Insurance/ACE at industry events such as NAIC, IRES, Illinois Life Insurance Council, etc.
  • Assist trade groups in commenting on proposed legislation and regulations.
  • Participate on calls and conferences with industry trade groups.
Qualifications

SKILLS/EXPERIENCE:
  • 7+ years experience in government relations and legislative tracking.
  • 7+ years experience insurance industry experience high preferred.
  • Excellent interpersonal and communication skills
  • Experience working with legal research tools LexisNexis, StateNet, etc.
  • Excellent verbal and written presentation skills
COMPETENCIES:
  • Ability to work in a team environment as part of a large complex organization and a matrix reporting structure. Ability to interact at all levels of the organization.
  • Ability to advise senior management, but also advise and assist mid-level compliance and operations personnel on law changes and implementation strategies.
  • Strong understanding of insurance regulation and a working knowledge of insurance organizations and trade groups.
  • Ability to interact effectively with legislators, insurance department officials and insurance industry representatives.
  • Ability to analyze and communicate key provisions of complex insurance laws and regulations.
EDUCATION:
Bachelors Degree, J.D. highly preferred.

OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Policy Issue Clerk - Glenview, IL
Combined Insurance, an ACE Group Company, is seeking a Policy Issue Clerk to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Policy Issue Clerk handles all outgoing policy correspondence to our customers. This role requires proficiency in the Microsoft Office suite of products, internet, as well as Mainframe, Clarify, and Content Manager systems. Candidates should have excellent interpersonal and customer service skills, be detail oriented, and be able to work well in a fast-paced environment. Minimum standards for quality, productivity, and attendance must be met.

RESPONSIBILITIES:
  • Print, sort, and assemble life and health policies, and prepare for shipping
  • Troubleshoot policy errors
  • Produce special policy pages using Microsoft Excel
  • Draft cover letters for special mailings using Microsoft Word
  • Order and manage supplies required for policy assembly
  • Handle and clarify cases for duplicate policy requests
  • Create sample policies for the field
  • Maintain policy issue log
  • Assist with administrative functions as needed
  • Other projects and duties as assigned
Qualifications

SKILLS/EXPERIENCE:
  • Previous office administrative service required
  • Previous service with insurance or financial department preferred
COMPETENCIES:
  • Excellent verbal and written communication
  • Proficient in Microsoft Word, Excel, and Access
  • Accurate typing skills
EDUCATION:
  • High School diploma or equivalent
  • Some college preferred
OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Customer Service Representative - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Customer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
This is the first level CSR position where the employee is trained through a series of formal in class training sessions along with on the job training servicing all core types of calls that come into the Call Center. The individual demonstrates consistent good quality and performance results. Has displayed good job knowledge, confidence in all calls, good problem solving abilities and provides consistent service that is customer focused and professional. This is a growth and development entry level position where and employee masters the core CSR position requirements and demonstrates the abilities to being competent CSR.

This position requires that the individual go through all phases of the core training of the CSR position. They will learn how to service the core calls received in the CSR position (Claims and customer service calls for policyholders and agents – in all core lines of business, Accident, Life and Health)

The employees will be trained to service the core calls and must demonstrate consistent good quality results (level 3 or better) and performs consistently within productivity requirements. The individual is very dependable with average or better attendance, adherence to schedule and availability.

This position requires the employee to be trained and develop good work habits and must be a motivated worker, confident and capable to handle all service and claim situations.

The employee must assimilate and utilize their job knowledge of Combined’s products, procedures, claim practices/procedures, all service applications (CLARIFY, main frame systems - L70, LPS COPS, Accident system - Content Manager, Outlook and effectively incorporate with their strong interaction skills. In addition, this employee has also been cross trained to handle all core calls in Claims and Customer Service from our policyholders and Agents.

This training program also includes training in soft skills while communicating with customers, being focused on their needs and develops a customer centric approach in servicing customer’s needs. Ultimately should demonstrate very good service capabilities and consistent customer focused approach.

The successful individual who has learned all policy product lines, all procedures for the core calls, demonstrated good productivity, quality and dependability results along with being customer focused in all call work will be considered for a promotion to the level 2 CSR position. Typically an employee will spend 12 – 18 months in this position before they are considered for promotion.

Qualifications

SKILLS/EXPERIENCE:
  • Very good communication skills with the customers and agents
  • Excellent telephone skills
  • Focused on customer experience providing professional service
  • Very good problem solving skills
  • Very good business writing skills – emails, case work documenting calls and occasional letters written to the customer
  • Ability to multi-task while on line with customer
OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Applications Development Manager - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Applications Development Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
This position manages application development, maintenance and support of the Customer Relationship Management (CRM) system, which is a very critical business system. This system provides customer management and workflow capabilities across all North America operations, including Call Center, Customer Retention, Direct Marketing, Underwriting, Claims, Policyholder Services and Financial processes. The CRM system integrates data across multiple technologies, including Client Server, Mainframe, Mid-range, PC and Web. It is used by over 500 employees in US and Canada, and requires constant monitoring with high availability fail-over capabilities. This position will manage information technology commitments delivered by onshore and offshore resources, manage the vendor relationship and ongoing support with 3rd party software providers, coordinate across all application teams, and ensure infrastructure maintains a reliable system configuration. The position requires both technical and business-oriented skills, balanced with leadership and effective communication.

RESPONSIBILITIES:
  • Act as primary liaison to the business for a portfolio of CRM applications, and onshore/offshore outsourced development teams
  • Coordinate all phases of the System Development Life Cycle activities of the team
  • Manage and mentor project and technical staff members, as well as maintain resource plan for the team
  • Interact with production support personnel to ensure critical and major production issues are resolved in a timely manner
  • Proactively manage issues/risks and escalate them as needed
  • Build project plans and timelines for projects which could involve multiple vendors and cross team resources
  • Maintain a high level of personal commitment and accountability to the business, and a focus on quality and service
  • Interact with the business through requirements analysis and design sessions
  • Participate in the Annual Budget Planning Process and Monthly Budget Review to help manage/track project costs, including plan vs. actual costs, forecasted estimates to complete, and costs at completion.
  • Work with IT Management to determine priorities and resolve issues
  • Participate in internal design and code review processes to ensure that solutions effectively meet business objectives while using innovative, performance oriented technology
  • Maintain proper controls to ensure projects are delivered on time and within budget
SKILLS AND EXPERIENCE
(Required)
  • Excellent verbal and written communications skills
  • Strong analytical and problem solving skills
  • Strong relationship management, negotiation and decision-making skills
  • Good facilitation skills
  • Knowledge of business process modeling
  • Working knowledge of systems development methodologies and project life cycles
  • Knowledge of project management fundamentals
  • Ability to effectively work with users of various levels from clerical to senior management
(Desired)
  • Experience with Customer Relationship Management (CRM), call center and end customer system processes
  • Experience with telecommunication and automated dialer technology
  • Experience developing cost-benefit assessments
  • Experience working in an outsourced environment
  • Experience coordinating development and testing activities with an off-shore team
  • Working knowledge of insurance processes and practices
Qualifications

EDUCATION:
  • Bachelor’s Degree in Computer Science, Information Systems or other related field required.
  • Minimum of 7 years’ experience, working in an Information Technology job, managing project delivery and/or application development teams.
OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Product Development Marketing Director - Glenview, IL
Combined Insurance, an ACE Group Company, is seeking a Product Development Marketing Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Product Development Marketing Director is responsible for leading product development efforts for existing supplemental insurance products, in the U.S. and Canada. This position has two key responsibilities: to shape existing products so they remain relevant, compelling, distinctive and competitive to drive product adoption in alternative distribution channels by delivering compelling product point of sale solutions.

RESPONSIBILITIES:
  • Lead product development efforts for existing supplemental products which includes concept and business case development marketing strategy and value proposition development business requirements definition and development go-to-market planning and implementation.
  • Enhance product reporting and analyze product performance.
  • Complete market analysis, market research and competitive analysis.
  • Analyze and develop insights to inform product development recommendations.
  • Develop recommendations on market opportunities, optimal product configuration, and value proposition for existing products based on facts and research insights.
  • Evaluate the customer experience and product retention performance. Develop and execute improvement plans and quantify results.
  • Work with Sales management to optimize product in-field performance based on Sales feedback and analytics. Quantify results.
  • Develop and execute communication plan to create excitement, increase agent adoption, and grow sales.
COMPETENCIES
  • Demonstrated ability to use market research and competitive intelligence to inform customer-driven product development
  • Proven thought leadership with ability to quickly grasp concepts, distill data into business insights, solve problems, and identify and drive actions
  • Strong project management skills with ability to multi-task, prioritize, and engage accountability from cross functional resources.
  • Ability to drive initiatives and balance multiple stakeholder requirements, while keeping the customer needs at the center of product development.
  • Strong analytical skills, with ability to lead and critique business models and business case development, and use data analytics to employ fact-based decision making
  • Superior written and oral communication skills
  • Strong relationship management and team building skills to enable development of positive relationships with cross functional stakeholders and strategic external partners
Qualifications

SKILLS/EXPERIENCE:
  • 5+ years progressive experience leading B to C product management and product marketing in preferably financial services, with demonstrated track record of meeting revenue and growth objectives.
  • Market analysis, market research and competitive analysis experience required.
  • Knowledge of product development and drivers of P & L and profitability.
  • Knowledge of insurance marketing a plus.
  • Experience defining technology requirements to deliver desired results
  • 10% travel
EDUCATION:
B.S.,MBA preferred or equivalent experience in product development and customer-driven innovation

OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Retention Specialist - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Retention Specialist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Retention Specialist position works with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage by reviewing products, benefits and/or solving service and claims issues. In this role, you will have the opportunity to affect profitability for the Corporation by matching our products with the needs of the client. In addition, the position assists in the collection of current and past due premiums. Training is 2 weeks for outbound activities and up to 3 months for inbound activities. Training consists of class room and on the job as well as one-on-one coaching sessions.

SKILLS/EXPERIENCE:
  • Telephone sales
  • Telephone etiquette
  • Excellent verbal and written communication
  • Customer service focus
  • Insurance knowledge is a plus
  • MS Office Suite
  • Bilingual skills (verbal, written, read) in Spanish and English highly preferred
COMPETENCIES
  • Problem solving – take an organized and logical approach to thinking through problems and complex issues
  • Initiative – Willing to do more than is required or expected
  • Adaptability – ability to redirect personal efforts to respond to changing environment
  • Results Oriented – effectively executes son plans, drives for results and takes accountability for outcomes
Qualifications

EDUCATION:
AA or BA degree preferred

OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now

Do you have questions about working for Combined Insurance?

Visit our FAQ's page to find answers to some commonly asked questions.

Featured Jobs

Account Executive - Multiple Locations

Combined Insurance Business-to-Business Sales (Worksite Solutions)

Are you looking for a Sales opportunity with a leading company in the supplemental insurance industry?

Do you have an entrepreneurial mindset with Business-to-Business selling experience?

The Worksite Account Executive position provides an opportunity to work with professionals during regular business hours. We are seeking licensed insurance professionals with accident & health insurance experience to join our rapidly growing Worksite Solutions group, a division of Combined Insurance. Opportunities are available for Account Executives. This is a Business-to-Business (not individual) marketing and sales opportunity.

Combined Insurance, a recognized leader in supplemental insurance, is part of the ACE Group of Companies. ACE Group is one of the world’s largest multi-line property and casualty insurers with operations in 53 countries. ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Qualified candidates will be trained in our top-notch sales school to market our products and services to Employers, Affinity Groups & Associations, Payroll Partners, TPA's and the insurance brokerage community. To qualify for this opportunity, candidates must:

  • Understand the supplemental insurance marketplace.
  • Have professional presence, presentation and communication skills as you will be selling directly to Business owners and Executives.
  • Possess a hard work ethic and work well independently with little supervision.
  • Be highly motivated to build a successful portfolio of clients.
  • Focus on the customer – providing superior customer service before and after sale.
  • Hold active Life and Accident & Health Insurance License in your state or be willing to obtain them.
  • Have experience in Business-to-Business sales and working with business professionals.

Excellent Benefits including Stock Options
Combined Insurance provides a unique opportunity in that you will become a W-2 employee with a competitive benefits package including health and dental insurance, 401(k) retirement plan and life insurance. We offer comprehensive training, commissions and bonus structure and world-class award trips for those who qualify.

Your new career starts with a week of training in our home office, followed by field training with a Worksite Solutions professional to help you launch your career. Additionally, you may be assigned existing corporate accounts to service.

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Territory Manager - Multiple Locations

The Territory Manager (TM) is responsible for leading, developing, building and managing a team of 5 or more Agents, generating sales to new customers, sales and service to current Combined Insurance policyholders, recruiting of new agents and delivering annual new sales objectives

RESPONSIBILITIES:

Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi
  • weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed

Field train Agents by accompanying them during sales visits as needed, typically at least one day every 2 weeks per Agent

  • Collect post-sales documentation and process according to documentation type including disposition of internal lead cards weekly

Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a  quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

Recruiting/Field Demos

  • Field recruit prospective new Agent candidates while training and selling
  • Establish local networks and sources within territory to find qualified new agent candidates
  • Conduct informational recruiting seminars to prospective new Agents as needed
  • Represent the Company at local job fairs or other hiring events
  • Assist MD’s with interview process of new agent candidates as needed
  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD

Other

  • Establish local presence for Company
  • Follow company policies and standards

COMPETENCIES:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

SPECIFIC SKILLS OR KNOWLEDGE:

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance sales
  • Minimum of 1 year Insurance Sales Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Obtaining your Life, Accident, and Health license is required prior to employment

REPORTS TO: Marketing Director

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus

We Offer a Fantastic Benefits and Compensation Package

  • Competitive commission-based compensation with virtually unlimited income potential
  • Medical, dental, vision, life insurance and disability benefits when qualified
  • 401(k) retirement savings plan with company matching and stock purchase plan
  • Some prospective customer leads provided at no cost
  • Ongoing sales, marketing and customer service training and development

Combined Insurance – Let’s make this easy

Apply today!

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Business Development Manager - Home City, NV

Job Description:

Combined Insurance, an ACEGroup Company, is seeking a Business Development Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

Responsibilities:

  • Successful and documented track record of calling on insurance brokers and health/welfare consultants within a predetermined territory/geography
  • Generate opportunities to acquire new business through acquisition of new producers
  • Build relationships with key partnerships locally and regionally to assist in business development opportunities
  • Handle all aspects of training of new producers to include onboarding and joint fieldwork
  • Guarantee that products/services are competitively positioned in the market
  • Manage pipeline of key customers to meet and exceed growth goals and objectives
  • Serve as point of contact and relationship manager for all producers in the territory
  • Effectively manage daily, weekly and monthly goals and tracking responsibilities
  • Work with underwriting to evaluate, price and propose rate and strategy on small to large market voluntary/worksite business including disability income protection, universal life, accident, cancer, critical care and term life
  • Manage assigned workload to meet internal productivity and time service standards

Skills/Experience:

  • Bachelor’s degree preferred
  • 3 to 5+ years of successful employee benefits (group insurance) experience
  • Strong knowledge of brokerage industry trends and competitor benchmarks
  • Must be a self-starter, show strong personal initiative and the ability to work independently
  • Strong communication, customer service and relationship management focus
  • Excellent sales and negotiation skills
  • Possess state-issued life and health agent license
  • Must be detail-oriented, well-organized and have the ability to manage a high volume workload with competing demands

Our Benefits:

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life Insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Philadelphia, PA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Territory Manager - Multiple Locations

The Territory Manager (TM) is responsible for leading, developing, building and managing a team of 5 or more Agents, generating sales to new customers, sales and service to current Combined Insurance policyholders, recruiting of new agents and delivering annual new sales objectives

RESPONSIBILITIES:

Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi
  • weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed

Field train Agents by accompanying them during sales visits as needed, typically at least one day every 2 weeks per Agent

  • Collect post-sales documentation and process according to documentation type including disposition of internal lead cards weekly

Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a  quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

Recruiting/Field Demos

  • Field recruit prospective new Agent candidates while training and selling
  • Establish local networks and sources within territory to find qualified new agent candidates
  • Conduct informational recruiting seminars to prospective new Agents as needed
  • Represent the Company at local job fairs or other hiring events
  • Assist MD’s with interview process of new agent candidates as needed
  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD

Other

  • Establish local presence for Company
  • Follow company policies and standards

COMPETENCIES:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

SPECIFIC SKILLS OR KNOWLEDGE:

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance sales
  • Minimum of 1 year Insurance Sales Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Obtaining your Life, Accident, and Health license is required prior to employment

REPORTS TO: Marketing Director

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus

We Offer a Fantastic Benefits and Compensation Package

  • Competitive commission-based compensation with virtually unlimited income potential
  • Medical, dental, vision, life insurance and disability benefits when qualified
  • 401(k) retirement savings plan with company matching and stock purchase plan
  • Some prospective customer leads provided at no cost
  • Ongoing sales, marketing and customer service training and development

Combined Insurance – Let’s make this easy

Apply today!

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Corporate Trainer - Glenview, IL
DESCRIPTION
Combined Insurance, an ACE Group Company, is seeking a Corporate Trainer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
A Corporate Trainer is an entry level professional position responsible for preparing and facilitating training sessions for Combined Insurance’s new agents and front-line management staff in a classroom setting.

RESPONSIBILITIES
  • Prepares and facilitates routine training for field agents and front-line management staff members to suit an adult learner.
  • Manages classroom behaviors to ensure participants are adequately engaged in learning and will seek assistance to remove participants who are not and serve as a distraction to the learning process e.g., impacting moral.
  • Performs basic administrative functions to maintain organization and classroom management; tasks could include managing attendance, training calendars, and records.
  • Continuously seeks ongoing feedback and keeps lines of communication open to classroom participants, peers and management team; modifies sessions as needed.
  • Issues assessment tools to monitor participant progress.
  • Consistently monitors and assesses a participant’s performance, trends, and identifies specific skill/gaps to ensure training objectives are satisfied.
  • Provides input and makes recommendations regarding the procedures and practices of agent training.
  • Provides ongoing training support to field agents and account executives; may assist with client-specific training.
  • Performs other related duties and activities as required.
COMPETENCIES
  • Coaching and Mentoring
  • Provides feedback
  • Assess performance
  • Leadership
  • Fosters team commitment
  • Adaptability
  • Learning Orientation
  • Persuasiveness
  • Motivator
  • Communicates to simplify
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - Philadelphia, PA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - West Des Moines, IA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Jackson, MS

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Nashville, TN

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Bilingual - New York City, NY

POSITION SUMMARY:

The Market Director (MD) is primarily responsible for driving overall performance of the local Hispanic Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude throughout the Hispanic Market.

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.
  • Bilingual Spanish
  • Strong network within the local Hispanic community

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Recruiter Sourcing Specialist - Glenview, IL

Job Description

This position will be responsible for the strategic sourcing of sales agents, territory managers and other sales related roles while working closely with the Talent Acquisition team and other key stakeholders on candidate sourcing strategy, intelligence, recruitment channels and market conditions
The Recruiter Sourcing Specialist will be required to:

Responsibilities

  • Develop a thorough understanding of the business, client needs, specific talent pools and innovations necessary to flawlessly execute the recruiting strategy.
  • Contribute individually in outlining, developing and executing key sourcing strategies for each market.
  • Perform in-depth sourcing of passive candidates by using creative methods, online searching techniques, cold calling, personal candidate networks, the internal resume database, internet resume banks and social media
  • Partner with Talent Acquisition to deliver results against aggressive targets
  • Manage overall data integrity within the ATS tools, ensuring timely entry within the database to guarantee accurate reporting
  • Execute sourcing via existing and emerging channels using traditional and advanced communication tools (e.g. social media, text campaigns, telephone networking, user groups, and other in-person networking activities) to identify and obtain information about potential candidates
  • Qualify all candidates (including direct applications and internal candidates) to determine if candidate should be considered for position
  • Monitor and report quality and quantity of resumes on consistent basis
  • Locate leads and track down referral contact information through the use of social and professional networks and meta-search engines
  • Prescreen Resumes in Requisition Folders as assigned; cleaning files ensuring minimum qualifications are met
  • Join applicable groups, post/share jobs to increase visibility
  • Explore other networking options to expand contact base when available
  • Follow up with pipeline candidates via phone and e-mail to keep candidates warm
  • Reach out to niche sites for free trials; respond to solicitation from account representatives
  • Join industry/function-specific organizations/associations/forums for talent mining and posting possibilities

Requirements:

  • Bachelors degree in related field preferred
  • 3 years of experience with strategic sourcing
  • Must be highly motivated and goal-oriented to exceed expectations
  • Experience with Applicant Tracking Systems (ATS) required
  • Ability to establish consultative relationships with all levels of Hiring Managers
  • Must possess exceptional organizational, time management, administrative, communication, and customer service skills

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online

Apply Now
Market Development Trainer (Bilingual-Spanish) - Florida - Work at Home

POSITION SUMMARY:

The Market Development Trainer will be responsible for improving execution of the selling system and activity management at the territory level of markets included in the Market Development Project. Key activities will be providing coaching and direction to Agents and Territory Manager at morning meetings and in the field daily. Will also make recommendations up the line for potential improvements. Must be able to travel overnight weekly( Sunday night through Thursday / Monday morning through Friday )

Responsibilities:

Work with Territory Managers/Agents daily at morning meetings and in the field to insure proper execution of the selling system with objective of improving results and developing talent. Primary areas of focus will be:

1.Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

2. New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi-weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed
  • Field train Agents by accompanying them during sales visits as needed, typically at least one-day every 2 weeks per Agent
  • Collect post-sales documentation and process according to documentation type including dispositioning internal lead cards weekly

3. Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

4. Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

5. Recruiting/Field Demos

  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD
  • Field recruit prospective new agents

6. Other

  • Establish local presence for Company
  • Follow company policies and standards

Competencies:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

Specific Skills & Knowledge

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance Sales/Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Must be able to travel weekly – Sunday night through Thursday, Monday morning through Friday

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Denver, CO

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Talent Acquisition Partner - Georgia Work at Home

The Combined Talent Acquisition team is seeking an experienced recruiter to join our Talent Acquisition team, as a Talent Acquisition Partner. In this role, you will use strategic researching and sourcing techniques to manage Combined’s candidate pipeline for high-volume, sales roles. You'll partner with zone managers and market directors to understand their requirements and develop a sourcing strategy to identify the best talent, as well as manage the applicant flow, promote employee referrals, and most importantly, use your research skills to uncover hidden talent. Once you identify the best candidates, you'll act as a as an ambassador to position our employer brand to close candidates on opportunities. We'll need you to have a track record of sourcing sales professionals in a fast-paced environment, and be able to support executive searches when needed.

 

Primary job responsibilities:

  • Create and execute the search strategy, including targets (executives, functional disciplines, industry sectors, geography and companies), aggregators, databases, social media, networking resources, job fairs, military events, market development tools, research requirements and timeframes
  • Manage a high-volume candidate pipeline using our applicant tracking system (ATS)
  • Develop vertical sector expertise across multiple geographies
  • Develop strong knowledge base of industry drivers, trends, key players, direct competitors to our portfolio and track key executive departures etc.
  • Drive talent pipeline by researching, identifying, attracting and generating pools of top quality candidates by evaluating profiles and conducting cold-calls / phone screens
  • Cultivate candidate relationships to understand career aspirations and expectations
  • Review candidate applications, code and vet candidates for existing and future searches
  • Oversight of active candidate reports
  • Participate in weekly update and search strategy meetings
  • Partner with the Market to champion employee referral programs and other hiring initiatives

 

Qualifications

Desired Skills and Experience:

  • Bachelor’s degree
  • 5+ years of full cycle recruiting experience (corporate or agency)
  • Proven success recruiting in a high volume environment, and an ability to manage a diverse requisition load
  • Demonstrated success using recruiting tools, e.g. Boolean search, databases, social media
  • Excellent written and verbal communication skills; comfort in cold calling, networking, and public speaking
  • Ability to get past roadblocks using creative problem solving skills
  • Self-motivated and achievement oriented
  • Ability to travel 30%

 

Travel - Yes, 75 % of the Time

Apply Now
Market Sales Director - Massachusetts Work at Home
POSITION SUMMARY: The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
Qualifications

COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred
Travel - Yes, 50 % of the Time
Apply Now
Market Sales Director - Philadelphia, PA
POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred

Travel - Yes, 50 % of the Time
Apply Now
Bilingual HR Generalist - Dallas, TX
Combined Insurance, an ACE Group Company, is seeking a HR Generalist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
Under the direction of the HR Business Partner, the field HR Generalist will provide support with various professional and administrative level duties in the field including strategy implementation and analysis, employee relations and compliance as well as field talent review and development. The HR Generalist will support and collaborate with key business partners including Sales Agents, Territory Managers, Market Directors and Regional Directors. Opportunity to grow into a HR Business Partner role.

RESPONSIBILITIES:
  • Provide daily HR support to multiple sales territories throughout the South.
  • Serve as a trusted advisor to sales managers- properly interpret and consistently administer policies.
  • Support the development and delivery of training programs focused on benefits, performance management and professional development.
  • Recommend and lead improvements in HR programs, practices and policies.
  • Serve as employee advocate to support employee engagement and retention initiatives.
  • Support field recruiting events and activities.
  • Ensure that the field adheres to all state and federal regulations pertaining to employment matters.
  • Manage the Leave process in conjunction with outside vendor and corporate benefits; assist managers and employees with questions.
  • Provide support and coaching to management in appropriate resolution of performance and employee relations issues.
  • Respond to inquiries regarding policies, procedures and programs.
  • Lead or participate in special projects both individually and on cross-functional teams.
COMPETENCIES:
  • Results Orientation – Effectively executes on plans, drives for results and takes accountability for outcomes; perseveres and does not give up easily in challenging situations; takes full accountability for achieving desired results.
  • Values Orientation – Upholds and models Combined values and always does the right thing for the company, colleagues and customers; is direct, truthful and trusted by others; acts as a team player; acts ethically and maintains a high level of professional integrity.
  • Initiative – Willingly does more than is required or expected in the job; meets objectives on time with minimal supervision; eager and willing to go the extra mile in terms of time and effort; is self-motivated and seizes opportunities to make a difference.
Qualifications

SKILLS/EXPERIENCE:
  • 5 – 5-7 years in Human Resources or equivalent; previous experience supporting sales in a matrix-based environment is preferred.
  • Strong analytical and problem solving skills
  • Ability to work independently and manage multiple priorities in a fast paced environment
  • Excellent written and verbal communications skills; experience speaking in front of groups.
  • Pro-active partner who offers input, information, and recommendations that meet business goals.
  • High energy with a strong drive for results.
  • Experience with data analytics- developing reports, analyzing data and data presentation
  • Highly proficient in Microsoft Office
  • Must be able to travel (sometimes overnight) up to 25%
  • Exposure to leave of absence/FMLA and Worker’s Comp is a plus
  • Bilingual Spanish required
EDUCATION:
  • Bachelor’s Degree
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Onboarding Specialist - Glenview, IL
Combined Insurance, an ACE Group Company, is seeking an Onboarding Specialist. We are GROWING; this is an opportunity to be a part of an exciting transformation. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Onboarding Specialist will be responsible for receiving new hire onboarding requests from hiring managers through Taleo transitions. He/she will coordinate the onboarding activities of new employees from offer letter through start date. The Onboarding Specialist will work under the Onboarding Manager to compile and report analytics to improve the current process. Will initiate, coordinate, and monitor new employee on boarding activities with involved departments (i.e. travel, training, provisioning of IDs, equipment).

RESPONSIBILITIES:
  • Receive on boarding requests from hiring managers and take action to on board employees through Taleo transitions.
  • Monitor the progress of individual tasks and follow up with those departments involved in the on boarding of employees and non-employees.
  • Maintain the status of individual events in Taleo transitions so analytics can be created on the success and failure of individual onboarding events.
  • Coordinate with the organization’s service providers to ensure timely delivery of services.
  • Escalate and resolve event backlogs related to IT service providers.
  • Advise hiring managers of the progress of individual events when requested.
  • Coordinate travel and lodging for all new employees during training.
Qualifications

SKILLS/EXPERIENCE:
  • High School Diploma or Bachelors required
  • Exceptional communication skills
  • Exceptional organizational skills
  • Ability to handle multiple tasks at the same time
  • Experience in initiating, coordinating, monitoring workflows in a fast-paced environment.
COMPETENCIES:
  • Highly detail-oriented, organized, and execution-focused
  • Demonstrates assertiveness in resolving challenges and driving results
  • High level of emotional intelligence, works well under pressure
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+

Travel - No
Apply Now
Market Director - Sales - Military - San Diego, CA
The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred
Travel - Yes, 50 % of the Time
Apply Now
Senior Manager, Training - Chicago, IL
Description

Combined Insurance, an ACE Group Company, is seeking a Senior Manager of Training for our Center of Excellence to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:

  • Leadership position responsible for the design, development and operationalization of a Training center of excellence to support Combined North American Operations contact center and back office functions
  • Responsible for development, execution, maintenance and evaluation of training curricula to support North American Operations
  • Recruits and develops talent to support dynamic and evolving needs of the organization
  • Designs, plans and implements training programs across North American Operations teams
  • Recruits, leads and directs a team of 5-7 trainers
  • Aligns with critical business needs for each business area and works with business leadership to develop and implement training programs to support those needs
  • Aligns training needs with new Operations organization structure and objectives
  • Provides management with timely, relevant and accurate reports; leads the development of effective training metrics
  • Provides oversight for creation and maintenance of operational procedure documents
  • Manages the design, development and delivery of training curriculum and relevant e-Learning modules
  • Researches and tracks new training techniques including utilization of industry best practices and enabling technologies to optimize training efforts
  • Provides leadership, coaching, and guidance on a continuous basis to team members. Monitors workload of team members and provides feedback on individual and team performance

SKILLS & EXPERIENCE

  • Demonstrated management and leadership
  • Ability to work effectively in a matrixed environment
  • Excellent interpersonal and communication skills
  • Strong analytical and problem solving skills
  • Ability to negotiate and resolve conflicts
  • Ability to build team cohesiveness to achieve results
  • Ability to effectively communicate and interact with all levels within the organization
  • Skilled in leveraging business analytics to drive business outcomes
  • High attention to detail
  • Ability to promote a shared vision and customer focus
  • Strong client relationship skills with team focus

COMPETENCIES

  • Ownership – Takes Personal Responsibility for Delivering Results
  • Strategic Thinker – Can Effectively Assimilate Complex Situations into Effective Outcomes
  • Absolute Client Focus
  • Team Player – Builds Effective Teams and Manages Relationships Well
  • Effective in Leading Change
  • Negotiation Skills – Effectively Analyzes a Situation and Adapts Communication Methods and Strategies to Achieve Outcome

EDUCATION

  • 5-10 years of progressive leadership and management experience in a Training role
  • Undergraduate degree required. Master’s in Business or Management desired
  • Demonstrated ability to define and staff an emerging organization
OUR BENEFITS

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index. Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Health and Life Underwriter - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Health & Life Underwriter to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
Currently we have an excellent career opportunity for a Health & Life Underwriter in the Underwriting Department of Combined Insurance.

RESPONSIBILITIES:
The ideal candidate will have experience in Health & Life Underwriting. The individual will analyze applications, review prior application data, claim history and supporting documents to determine if application can be issued immediately, or if further investigation is required. Perform necessary system transactions to correct application record. Contact agents and applicants to clarify and correct inconsistent information. Evaluate existing coverage amounts (this company and others) to determine benefit amounts and replacement regulations. Examine appropriate underwriting parameters for guidance in determining if additional information is needed to evaluate risk. Authenticate income and occupation class and equate to benefits applied for. Evaluate medical and non-medical information generated by the underwriting process, to properly assess and classify the risk. Review completed phone interviews and review medical records to approve or decline application. Perform necessary system transactions to approve or decline applications.

SKILLS/EXPERIENCE:
  • 3 – 5 years of Health/Life Underwriting experience
  • Strong knowledge of medical terminology
  • Strong analytical and problem solving skills
  • Experience working with field sales business partners
  • Responsive and customer focused
  • Ability to negotiate and resolve conflicts
  • Strong attention to detail and organization skills
  • Ability to communicate verbally and in writing
  • Proficient computer skills using various software packages
  • Ability to work in a fast-paced, high volume environment
  • Strong relationship building skills
EDUCATION:
  • BA/BS degree preferred or related work experience
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Bilingual Sales Trainer - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Bilingual Corporate Trainer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

The Bilingual Corporate Trainer is an entry level professional position responsible for preparing and facilitating training sessions for Combined Insurance’s new agents and front-line management staff in a classroom setting.

Facilitation includes demonstrating a comprehensive sales approach by reviewing the sales life cycle and product lines. Maintaining a high energy level and positive morale is essential.

Trainers will effectively guide adult learners through programs focused on personal development, selling skills, and activity management. A successful trainer continuously maximizes their student’s effectiveness by utilizing a variety of best practices, techniques and educational concepts.

MAJOR DUTIES:
  • Prepares and facilitates routine training for field agents and front-line management staff members to suit an adult learner.
  • Manages classroom behaviors to ensure participants are adequately engaged in learning and will seek assistance to remove participants who are not and serve as a distraction to the learning process e.g., impacting morale.
  • Performs basic administrative functions to maintain organization and classroom management; tasks could include managing attendance, training calendars, and records.
  • Continuously seeks ongoing feedback and keeps lines of communication open to classroom participants, peers and management team; modifies sessions as needed. Issues assessment tools to monitor participant progress.
  • Consistently monitors and assesses a participant’s performance, trends, and identifies specific skill/gaps to ensure training objectives are satisfied.
  • Provides input and makes recommendations regarding the procedures and practices of agent training.
  • Provides ongoing training support to field agents and account executives; may assist with client-specific training.
  • Performs other related duties and activities as required.
QUALIFICATIONS
  • 3 years of facilitation experience
  • Proficient in using MS Suite (MS word, Powerpoint, Excel)
  • Sales experience is a plus
  • Organized and detail oriented
  • Ability to communicate with a variety of levels within the organization
  • Bilingual Spanish speaker
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Client Coordinator - Chicago, IL
DESCRIPTION
Combined Insurance, an ACE Group Company, is seeking a Client Coordinator to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Client Coordinator provides service and support to client companies and their employees. This role includes (1) serving as a single point of contact for the client’s payroll, HR, or financial staffs, (2) ensuring that Combined’s List Bill premiums are paid and processed on a timely basis, (3) maintaining both company and employee level records in the Combined systems, and (4) providing support to Combined List Bill agents and managers.

RESPONSIBILITIES
  • Assist with initial cases set-up. Acts as the liaison between our field agents, List Bill Employer Groups and the Company as well.
  • Develops working relationships with every client/employer assigned to be their key point person to resolve any and all administrative issues across all internal operational departments.
  • Makes recommendations to improve our administrative processes to assist in writing new business and retaining existing business. Identify and raise potential red flags and any training opportunities to the appropriate Management Staff.
  • Coordinate the installation of new clients and e-service of existing clients with our Sales Force.
  • Maintain both client and employee level records to assure the highest quality of service to customers.
  • Ensure that client billings are accurate and payments are timely.
  • Ensure that all commissioned parties associated with the case are paid appropriately and in a timely manner.
  • Communicate directly with employees of client companies as required.
  • Provide information and support to Combined agents and managers.
  • Perform other related duties as assigned.
COMPETENCIES
  • Good interpersonal skills.
  • Ability to negotiate and resolve conflicts with Producers and/or clients.
  • Requires excellent verbal and written communication skills with attention to detail.
  • Good client relationship skills with team focus.
  • Proficient in Microsoft office suite (Outlook, word, excel)
  • Superior organizational skills
SKILLS AND EXPERIENCE
  • Good relationship management ability with a constant focus on delivering superior customer service
  • Ability to foster and maintain relationships between field agents and clients.
  • Ability to champion solutions to client requests through independent thinking and appropriate judgment
  • Ability to foster teamwork
  • Ability to work with minimal supervision
  • Ability to multi task and shift gears at a moment’s notice, maintaining composure
OUR BENEFITS
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Administrative Assistant - Part time - Indianapolis, IN
DESCRIPTION
Combined Insurance, an ACE Group Company, is seeking an Administrative Assistant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This is a part time position (12 – 15 hours/weeks) dedicated to assisting the Market Director with the administrative task of reviewing applications to ensure that they meet with our underwriting guidelines.

RESPONSIBILITIES:
  • Attend end of week sales check-in meetings.
  • Reviewing applications to ensure all appropriate line items are completed.
  • Reviewing applications to ensure that information is compliant with underwriting guidelines.
  • Communicating results of application inspection to the Market/Division.
  • Provide general office/clerical assistance to the Market Director in support of app completion, QR, and pending business communications.
COMPETENCIES
  • Proficient keyboarding, word processing, & file maintenance skills
  • Effective communication and interpersonal skills
  • Good math skills and calculator operation
  • Ability to use personal computer and software to develop spreadsheets, databases, and word processing documents
  • Good planning and organizational skills
SKILLS/EXPERIENCE
  • Successful and stable work history
  • Excellent PC skills including demonstrated knowledge of Excel and Microsoft Office Suite
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company, ACE Group, is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Bilingual Retention Specialist - Chicago, IL
Job Description

Combined Insurance, an ACE Group Company, is seeking an Bilingual Retention Specialist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals.

JOB SUMMARY:

The Bilingual Retention Specialist position works with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage by reviewing products, benefits and/or solving service and claims issues. In this role, you will have the opportunity to affect profitability for the Corporation by matching our products with the needs of the client. In addition, the position assists in the collection of current and past due premiums. Training is 2 weeks for outbound activities and up to 3 months for inbound activities. Training consists of class room and on the job as well as one-on-one coaching sessions.

SKILLS/EXPERIENCE:
  • Telephone sales
  • Telephone etiquette
  • Excellent verbal and written communication
  • Customer service focus
  • Insurance knowledge is a plus
  • MS Office Suite
  • Bilingual skills (verbal, written, read) in Spanish and English required
EDUCATION:
  • AA or BA degree preferred
COMPETENCIES:
  • Problem solving – take an organized and logical approach to thinking through problems and complex issues
  • Initiative – Willing to do more than is required or expected
  • Adaptability – ability to redirect personal efforts to respond to changing environment
  • Results Oriented – effectively executes son plans, drives for results and takes accountability for outcomes
OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Government Relations Director - Glenview, IL
Combined Insurance, an ACE Group Company, is seeking a Government Relations Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Government Relations Director will coordinate all government relations activities for Combined Insurance including legislative tracking and analysis. Work with Combined’s parent company (ACE) and the ACE Government Relations team to develop and implement Combined’s government relations priorities. This position requires 10-20% travel to state regulatory agencies, national regulatory meetings and nation/state trade associations.

RESPONSIBILITIES:
  • Identify and track pending legislation and regulations that affects Combined Insurance’s products and operations. Work with Compliance to track implementation of operational changes necessary to comply with new laws and regulations.
  • Lead the Government Relations function at Combined Insurance and represent the company when meeting with regulators, government and elected officials.
  • Direct Combined’s lobbying and government affairs strategy and coordinate activities with Ace government relations staff.
  • Develop and lead Combined’s legislative and policy strategy and coordinate activities with Ace’s government relations leaders.
  • Advise senior leadership at Combined and ACE on major legislative and regulatory challenges and opportunities and their effect on Combined’s operations including the ACA, Medicaid and Medicare and unclaimed property.
  • Monitor and track trade and industry developments through trade associations and ACE’s Government Relations organization.
  • Analyze and interpret new legislation and regulations and advise Combined’s business operations on the requirements and impact of regulatory changes.
  • Work with ACE’s Government Relations team to identify and articulate the company’s position with respect to pending legislation and regulations.
  • Develop strong working relationships with state regulators, trade association staff, state legislators and other insurance industry representatives.
  • Develop strong working relationships with ACE’s Government Relations organization to assist in identifying potential legislative and regulatory concerns and implementing proactive government affairs strategies.
  • Provide reporting and regular updates on government and regulatory matters to operational business units and senior management.
  • Represent Combined Insurance/ACE at industry events such as NAIC, IRES, Illinois Life Insurance Council, etc.
  • Assist trade groups in commenting on proposed legislation and regulations.
  • Participate on calls and conferences with industry trade groups.
Qualifications

SKILLS/EXPERIENCE:
  • 7+ years experience in government relations and legislative tracking.
  • 7+ years experience insurance industry experience high preferred.
  • Excellent interpersonal and communication skills
  • Experience working with legal research tools LexisNexis, StateNet, etc.
  • Excellent verbal and written presentation skills
COMPETENCIES:
  • Ability to work in a team environment as part of a large complex organization and a matrix reporting structure. Ability to interact at all levels of the organization.
  • Ability to advise senior management, but also advise and assist mid-level compliance and operations personnel on law changes and implementation strategies.
  • Strong understanding of insurance regulation and a working knowledge of insurance organizations and trade groups.
  • Ability to interact effectively with legislators, insurance department officials and insurance industry representatives.
  • Ability to analyze and communicate key provisions of complex insurance laws and regulations.
EDUCATION:
Bachelors Degree, J.D. highly preferred.

OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Policy Issue Clerk - Glenview, IL
Combined Insurance, an ACE Group Company, is seeking a Policy Issue Clerk to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Policy Issue Clerk handles all outgoing policy correspondence to our customers. This role requires proficiency in the Microsoft Office suite of products, internet, as well as Mainframe, Clarify, and Content Manager systems. Candidates should have excellent interpersonal and customer service skills, be detail oriented, and be able to work well in a fast-paced environment. Minimum standards for quality, productivity, and attendance must be met.

RESPONSIBILITIES:
  • Print, sort, and assemble life and health policies, and prepare for shipping
  • Troubleshoot policy errors
  • Produce special policy pages using Microsoft Excel
  • Draft cover letters for special mailings using Microsoft Word
  • Order and manage supplies required for policy assembly
  • Handle and clarify cases for duplicate policy requests
  • Create sample policies for the field
  • Maintain policy issue log
  • Assist with administrative functions as needed
  • Other projects and duties as assigned
Qualifications

SKILLS/EXPERIENCE:
  • Previous office administrative service required
  • Previous service with insurance or financial department preferred
COMPETENCIES:
  • Excellent verbal and written communication
  • Proficient in Microsoft Word, Excel, and Access
  • Accurate typing skills
EDUCATION:
  • High School diploma or equivalent
  • Some college preferred
OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Customer Service Representative - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Customer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
This is the first level CSR position where the employee is trained through a series of formal in class training sessions along with on the job training servicing all core types of calls that come into the Call Center. The individual demonstrates consistent good quality and performance results. Has displayed good job knowledge, confidence in all calls, good problem solving abilities and provides consistent service that is customer focused and professional. This is a growth and development entry level position where and employee masters the core CSR position requirements and demonstrates the abilities to being competent CSR.

This position requires that the individual go through all phases of the core training of the CSR position. They will learn how to service the core calls received in the CSR position (Claims and customer service calls for policyholders and agents – in all core lines of business, Accident, Life and Health)

The employees will be trained to service the core calls and must demonstrate consistent good quality results (level 3 or better) and performs consistently within productivity requirements. The individual is very dependable with average or better attendance, adherence to schedule and availability.

This position requires the employee to be trained and develop good work habits and must be a motivated worker, confident and capable to handle all service and claim situations.

The employee must assimilate and utilize their job knowledge of Combined’s products, procedures, claim practices/procedures, all service applications (CLARIFY, main frame systems - L70, LPS COPS, Accident system - Content Manager, Outlook and effectively incorporate with their strong interaction skills. In addition, this employee has also been cross trained to handle all core calls in Claims and Customer Service from our policyholders and Agents.

This training program also includes training in soft skills while communicating with customers, being focused on their needs and develops a customer centric approach in servicing customer’s needs. Ultimately should demonstrate very good service capabilities and consistent customer focused approach.

The successful individual who has learned all policy product lines, all procedures for the core calls, demonstrated good productivity, quality and dependability results along with being customer focused in all call work will be considered for a promotion to the level 2 CSR position. Typically an employee will spend 12 – 18 months in this position before they are considered for promotion.

Qualifications

SKILLS/EXPERIENCE:
  • Very good communication skills with the customers and agents
  • Excellent telephone skills
  • Focused on customer experience providing professional service
  • Very good problem solving skills
  • Very good business writing skills – emails, case work documenting calls and occasional letters written to the customer
  • Ability to multi-task while on line with customer
OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Applications Development Manager - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Applications Development Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
This position manages application development, maintenance and support of the Customer Relationship Management (CRM) system, which is a very critical business system. This system provides customer management and workflow capabilities across all North America operations, including Call Center, Customer Retention, Direct Marketing, Underwriting, Claims, Policyholder Services and Financial processes. The CRM system integrates data across multiple technologies, including Client Server, Mainframe, Mid-range, PC and Web. It is used by over 500 employees in US and Canada, and requires constant monitoring with high availability fail-over capabilities. This position will manage information technology commitments delivered by onshore and offshore resources, manage the vendor relationship and ongoing support with 3rd party software providers, coordinate across all application teams, and ensure infrastructure maintains a reliable system configuration. The position requires both technical and business-oriented skills, balanced with leadership and effective communication.

RESPONSIBILITIES:
  • Act as primary liaison to the business for a portfolio of CRM applications, and onshore/offshore outsourced development teams
  • Coordinate all phases of the System Development Life Cycle activities of the team
  • Manage and mentor project and technical staff members, as well as maintain resource plan for the team
  • Interact with production support personnel to ensure critical and major production issues are resolved in a timely manner
  • Proactively manage issues/risks and escalate them as needed
  • Build project plans and timelines for projects which could involve multiple vendors and cross team resources
  • Maintain a high level of personal commitment and accountability to the business, and a focus on quality and service
  • Interact with the business through requirements analysis and design sessions
  • Participate in the Annual Budget Planning Process and Monthly Budget Review to help manage/track project costs, including plan vs. actual costs, forecasted estimates to complete, and costs at completion.
  • Work with IT Management to determine priorities and resolve issues
  • Participate in internal design and code review processes to ensure that solutions effectively meet business objectives while using innovative, performance oriented technology
  • Maintain proper controls to ensure projects are delivered on time and within budget
SKILLS AND EXPERIENCE
(Required)
  • Excellent verbal and written communications skills
  • Strong analytical and problem solving skills
  • Strong relationship management, negotiation and decision-making skills
  • Good facilitation skills
  • Knowledge of business process modeling
  • Working knowledge of systems development methodologies and project life cycles
  • Knowledge of project management fundamentals
  • Ability to effectively work with users of various levels from clerical to senior management
(Desired)
  • Experience with Customer Relationship Management (CRM), call center and end customer system processes
  • Experience with telecommunication and automated dialer technology
  • Experience developing cost-benefit assessments
  • Experience working in an outsourced environment
  • Experience coordinating development and testing activities with an off-shore team
  • Working knowledge of insurance processes and practices
Qualifications

EDUCATION:
  • Bachelor’s Degree in Computer Science, Information Systems or other related field required.
  • Minimum of 7 years’ experience, working in an Information Technology job, managing project delivery and/or application development teams.
OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Product Development Marketing Director - Glenview, IL
Combined Insurance, an ACE Group Company, is seeking a Product Development Marketing Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Product Development Marketing Director is responsible for leading product development efforts for existing supplemental insurance products, in the U.S. and Canada. This position has two key responsibilities: to shape existing products so they remain relevant, compelling, distinctive and competitive to drive product adoption in alternative distribution channels by delivering compelling product point of sale solutions.

RESPONSIBILITIES:
  • Lead product development efforts for existing supplemental products which includes concept and business case development marketing strategy and value proposition development business requirements definition and development go-to-market planning and implementation.
  • Enhance product reporting and analyze product performance.
  • Complete market analysis, market research and competitive analysis.
  • Analyze and develop insights to inform product development recommendations.
  • Develop recommendations on market opportunities, optimal product configuration, and value proposition for existing products based on facts and research insights.
  • Evaluate the customer experience and product retention performance. Develop and execute improvement plans and quantify results.
  • Work with Sales management to optimize product in-field performance based on Sales feedback and analytics. Quantify results.
  • Develop and execute communication plan to create excitement, increase agent adoption, and grow sales.
COMPETENCIES
  • Demonstrated ability to use market research and competitive intelligence to inform customer-driven product development
  • Proven thought leadership with ability to quickly grasp concepts, distill data into business insights, solve problems, and identify and drive actions
  • Strong project management skills with ability to multi-task, prioritize, and engage accountability from cross functional resources.
  • Ability to drive initiatives and balance multiple stakeholder requirements, while keeping the customer needs at the center of product development.
  • Strong analytical skills, with ability to lead and critique business models and business case development, and use data analytics to employ fact-based decision making
  • Superior written and oral communication skills
  • Strong relationship management and team building skills to enable development of positive relationships with cross functional stakeholders and strategic external partners
Qualifications

SKILLS/EXPERIENCE:
  • 5+ years progressive experience leading B to C product management and product marketing in preferably financial services, with demonstrated track record of meeting revenue and growth objectives.
  • Market analysis, market research and competitive analysis experience required.
  • Knowledge of product development and drivers of P & L and profitability.
  • Knowledge of insurance marketing a plus.
  • Experience defining technology requirements to deliver desired results
  • 10% travel
EDUCATION:
B.S.,MBA preferred or equivalent experience in product development and customer-driven innovation

OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now
Retention Specialist - Chicago, IL
Combined Insurance, an ACE Group Company, is seeking a Retention Specialist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Retention Specialist position works with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage by reviewing products, benefits and/or solving service and claims issues. In this role, you will have the opportunity to affect profitability for the Corporation by matching our products with the needs of the client. In addition, the position assists in the collection of current and past due premiums. Training is 2 weeks for outbound activities and up to 3 months for inbound activities. Training consists of class room and on the job as well as one-on-one coaching sessions.

SKILLS/EXPERIENCE:
  • Telephone sales
  • Telephone etiquette
  • Excellent verbal and written communication
  • Customer service focus
  • Insurance knowledge is a plus
  • MS Office Suite
  • Bilingual skills (verbal, written, read) in Spanish and English highly preferred
COMPETENCIES
  • Problem solving – take an organized and logical approach to thinking through problems and complex issues
  • Initiative – Willing to do more than is required or expected
  • Adaptability – ability to redirect personal efforts to respond to changing environment
  • Results Oriented – effectively executes son plans, drives for results and takes accountability for outcomes
Qualifications

EDUCATION:
AA or BA degree preferred

OUR BENEFITS:
As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products, and an ACE Group company. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+.
Apply Now

Combined Insurance Honored as Top Military Friendly Employer

U.S. Senator Mark Kirk congratulates Combined Insurance on being the top military friendly employer in the nation.

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