Careers for Veterans

Your military experience, and the values instilled in you during your service time, are tangible traits we at Combined Insurance value. Pride, integrity, respect – they’re the foundation of our armed services and are found in veterans like yourself. This is one of many reasons military personnel are such a good fit in our organization.

And we don’t just say that – we back it up.

  • Combined Insurance is ranked number one on GI Jobs magazine's Top 100 Military Friendly Employer lists for 2015 and 2016.
  • We are commited to hiring 4,000 veterans by the end of 2016.
  • To help reach that goal, we have partnered with the Transition Assistance Program (TAP), Hiring Our Heroes, the NCOA, the Veterans Administration and other local veteran organizations, and military-specific job sites.

Featured Jobs

Account Executive - Multiple Locations

Combined Insurance Business-to-Business Sales (Worksite Solutions)

Are you looking for a Sales opportunity with a leading company in the supplemental insurance industry?

Do you have an entrepreneurial mindset with Business-to-Business selling experience?

The Worksite Account Executive position provides an opportunity to work with professionals during regular business hours. We are seeking licensed insurance professionals with accident & health insurance experience to join our rapidly growing Worksite Solutions group, a division of Combined Insurance. Opportunities are available for Account Executives. This is a Business-to-Business (not individual) marketing and sales opportunity.

Combined Insurance, a recognized leader in supplemental insurance, is part of the ACE Group of Companies. ACE Group is one of the world’s largest multi-line property and casualty insurers with operations in 53 countries. ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Qualified candidates will be trained in our top-notch sales school to market our products and services to Employers, Affinity Groups & Associations, Payroll Partners, TPA's and the insurance brokerage community. To qualify for this opportunity, candidates must:

  • Understand the supplemental insurance marketplace.
  • Have professional presence, presentation and communication skills as you will be selling directly to Business owners and Executives.
  • Possess a hard work ethic and work well independently with little supervision.
  • Be highly motivated to build a successful portfolio of clients.
  • Focus on the customer – providing superior customer service before and after sale.
  • Hold active Life and Accident & Health Insurance License in your state or be willing to obtain them.
  • Have experience in Business-to-Business sales and working with business professionals.

Excellent Benefits including Stock Options
Combined Insurance provides a unique opportunity in that you will become a W-2 employee with a competitive benefits package including health and dental insurance, 401(k) retirement plan and life insurance. We offer comprehensive training, commissions and bonus structure and world-class award trips for those who qualify.

Your new career starts with a week of training in our home office, followed by field training with a Worksite Solutions professional to help you launch your career. Additionally, you may be assigned existing corporate accounts to service.

About Combined Insurance

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State:
Administrative Assistant, Part Time - Latham, NY
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an Administrative Assistant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY This is a part time position (12 – 15 hours/weeks) dedicated to assisting the Market Director with the administrative task of reviewing applications to ensure that they meet with our underwriting guidelines.

RESPONSIBILITIES
  • Attend end of week sales check-in meetings
  • Reviewing applications to ensure all appropriate line items are completed
  • Reviewing applications to ensure that information is compliant with underwriting guidelines
  • Communicating results of application inspection to the Market/Division
  • Provide general office/clerical assistance to the Market Director in support of app completion, QR, and pending business communications
SKILLS/EXPERIENCE
  • Successful and stable work history
  • Excellent PC skills including demonstrated knowledge of Excel and Microsoft Office Suite
COMPETENCIES
  • Proficient keyboarding, word processing, & file maintenance skills
  • Effective communication and interpersonal skills
  • Good math skills and calculator operation
  • Ability to use personal computer and software to develop spreadsheets, databases, and word processing documents
  • Good planning and organizational skills
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Assistant Manager, Underwriting - Chicago, IL
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an Assistant Manager, Underwriting to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Assistant Manager position is one that assists the Manager of an assigned business unit. This is a junior leadership role as this individual is responsible for supporting the Manager as the key on floor “go to” leader for the team to which they are assigned. This is a first stage as a management leader and will assist the Team Manager in running the business through various assigned duties. The key functions revolve around floor leadership, assisting in Team reporting, coaching and mentoring for ongoing support of employees, support for escalated customer issues, auditing production for quality assurance, problem solving customer issues, support of employee production issues, ensuring employees are adhering to their schedule, and support Team and Department in inter and intra departmental meetings and process development issues. Supporting the Manager and Department in inter and intra departmental activities supporting company initiatives as a subject matter expert. Responsible for creating various daily employee activity reports and the weekly / monthly production and quality reports for the Team. RESPONSIBILITIES:
  • Assist the Manager in all day to day activities in leading the Team
  • Management of Team in the absence of the Manager (all work schedules including after hours)
  • Produce employee individual daily work reports from i360 and OpenScape and develop the accompanying Trend Alert report analysis
  • Assisting employees as the key individual providing support for escalated customer or business issues
  • Subject matter expert for identifying and resolving customer related issues and problems
  • Maintain the daily attendance log for the Team and report all unplanned absences to appropriate party
  • Produce the weekly production and quality reports for the Team
  • Assist in auditing daily work performed by employees in both side by side coaching sessions and monthly audits
  • On floor supervision to ensure all employees are in adherence to their schedule and assisting employees in resolving work disruptions
  • Floor mentor for new employees and for those recently trained on new functions
  • Coaching employees on job performance and quality of work performed
  • Back-up for Manager team reports, producing the daily summary activity reports, submitting them to the department report administrator and notifying the Team of the results
  • Assist Manager in the monthly and quarterly Team meetings – facilitate assigned meetings with the Manager and taking a role during coaching portions of the meeting
  • On floor communications to all employees with new initiatives ensuring that employees are aware of new processes and procedures impacting their work
COMPETENCIES:
  • Leadership: communication, acts as an effective role model, motivates to create a Team environment, encourages Team to be successful, able to address issues effectively, persuasive and is enthusiastic.
  • Coaching and Mentoring: provides effective feedback for development, facilitates development through feedback and training, recommends development plans for employee development and is dedicated to individual growth
  • Problem solving: identifies and resolves effectively, anticipates issues and proactively addresses, fact based decision making and logically thinks through issues for a resolution.
  • Adaptability: ability to handle multiple tasks simultaneously, readily adopts new processes and initiatives, helps drive change and acceptance of change. Learning orientation with ability to learn and adapt quickly.
  • Initiative: Proactive, team player who volunteers for tasks or challenges, independent worker and identifies and acts to issues and problems.
  • Results driven: effectively focuses at the goals and tasks at hand and provides positive results, takes ownership for delivering results.
SKILLS/EXPERIENCE:
  • 3 – 5 years of supervision/management in an Insurance Underwriting or Claims department
  • Bachelor’s Degree preferred
  • Medical Terminology knowledge preferred
  • Outstanding team building skills
  • Excellent coaching and mentoring skills
  • Demonstrate sound judgment and decision making
  • Maintain high ethical standards
  • Ability to interact with diverse people and personalities
  • Excellent oral and written communication skills
  • Logical thinker
  • Goal orientated
  • Multi task orientation
  • Excellent problem solver
  • Independent worker
  • Coaching and training abilities
  • Microsoft Office – Excel, Word PowerPoint, Outlook
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual Administrative Assistant - Dallas, TX
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an Bilingual Administrative Assistant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Provide support to the Zone Manager, Senior Administrator, Divisional Managers and Sales Management/Sales Representatives while ensuring that business requirements are met for the Zone/Division. Responsible for providing and implementing Quality Business training and education initiatives including regular inspection of results and management procedures impacting premium and policyholder growth within the Zone, Division, Markets, and Territories. Responsible for ensuring all sales units operate in accordance with all Company systems and standards and all financial transactions including accounts payable and bonus payments are handled in compliance with company business and ethical standards. Also responsible for training clerical staff for the Zone as approved/required.

RESPONSIBILITIES
Provide support to the Zones, Divisions, Markets and sales force as follows:
  • Budget management (forecasting / planning / managing / monitoring / monthly reconciliation)
  • Plan annual sales budget in line with annual growth initiatives
  • Manage & monitor expenses each month to ensure expenses are in line with plan and growth initiatives
  • Oversee and train the Divisional staff on the monthly reconciliation of expenses
  • Approve expense reports & disbursements for the Zone & Divisional staff in accordance w/ company policy & expense guidelines
  • Review special compensation situations, verifying and approving
  • Verify and approve bonuses (weekly, monthly, quarterly, semi annually, annually)
  • Ensure all compliance issues for the Zone/Division are communicated and handled in line with company standards, guidelines and timelines.
  • Review & monitor consumer complaints and follow up with training and/or specific action to include training and/or termination of employment for severity one complaints as advised by legal counsel.
  • Review and monitor sales activities and new applications for ethical compliance and take the appropriate action with management and sales representatives when wrong doing is suspected to include interviewing the agents involved
  • Provide continual training on ethics and zero tolerance policies and document said training with all Managers and Sales Representatives on a semi-annual basis.
  • Quality Business Activities (Inspection / Communications / Training) and attend the following meetings as requested to train on Q.B. practices:
    • Monthly full day meeting with an entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with TMs
    • Divisional Meetings as scheduled
    • National Meetings as required
  • Attend TM am meetings
  • Attend team check-ins
  • Critical Business Planning:
  • Provide support to the Zone & Divisions with the development of long range plans that support annual growth initiatives.
  • Prepare measurement tools to track performance of staff and sales territories to meet performance targets.
  • Review and monitor weekly reports related to the operation and performance of the Zone / Division and communicate results to management.
  • Communicate, develop, coordinate and implement strategies for improvement
  • Using the various, reporting methodologies analyze Division and respective sales territories performance to identify good/bad practices in the model and provide recommendations to sales management to support continuous improvement and achieving annual growth initiatives.
  • Assist the Divisional Manager with the annual performance review process (OPMS).
  • Process paperwork required for HR and IT as necessary (i.e. promotions/demotions/new equipment)
  • Coordinate and report on all real estate issues for the Zone / Division.
  • Ensure activities of Zone & Divisions are aligned with company standards/requirements for quality business, legal requirements, and general operating standards.
SKILLS/EXPERIENCE
  • Strong background in proprietary business knowledge that is required to interpret and report on industry sales practices, compliance, and sales strategies.
  • Strong communication skills
  • Strong organizational skills
  • Ability to review, interpret and report on various statistical data
  • Demonstrate sound judgment and decision making
  • Ability to interpret policy, procedures, and data
  • Ability to maintain high ethical standards
  • Strong problem solving skills
  • Ability to use personal computer and software to develop spreadsheets and perform data analysis
SPECIFIC SKILLS OR KNOWLEDGE:
  • Proprietary business knowledge is required to perform the critical business planning requirements of the position.
  • Successful and stable work history
  • Excellent PC skills required w/ working knowledge of Excel.
  • Good knowledge of company policy, systems, reports, and processes
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual Claims Adjuster - Chicago, IL
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking a Bilingual Claims Adjuster to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

RESPONSIBILITIES
  • Accurately process claims under Supplemental A&H coverage.
  • Key data into online processing system.
  • Determine eligibility by evaluating claim submission and comparing to policy benefits.
  • Request additional information from policyholders, providers and others as necessary to finalize claim.
  • Manage pending files.
  • Create claim related correspondence.
  • Provide customer service to policyholders, agents and doctors answering a variety of questions both in writing and by phone.
  • Conduct telephone assessments for continuing disability claims.
  • Meet Department standards for time service and quality.
COMPETENCIES
  • Excellent interpersonal & communication skills
  • Quality and Customer Centric Orientation
  • Strong attention to detail
  • Analytical with good decision making skills
  • Ability to foster teamwork toward a common objective
  • Strong work ethic with customer centric focus
SKILLS/EXPERIENCE
  • Excellent written and verbal communication skills
  • Quality and customer centric orientation
  • Analytical with good decision making skills
  • Detail oriented
  • Medical terminology knowledge
  • Keyboard skills – 30+ wpm
  • Windows based PC knowledge
  • Knowledge of medical terminology(a plus)
  • Bilingual – Fluent in Spanish
EDUCATION:
  • High School Diploma
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual Customer Service/Call Center Rep - Chicago, IL
DESCRIPTION
Combined Insurance is seeking a Bilingual Customer Service/Call Center Rep to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Combined Insurance is hiring Bilingual Customer Service and Call Center Representatives. Our employees are trained through a series of formal in class training sessions along with on the job training servicing all core types of calls that come into the Call Center. The individual demonstrates consistent good quality and performance results. Has displayed good job knowledge, confidence in all calls, good problem solving abilities and provides consistent service that is customer focused and professional. This is a growth and development entry level position where and employee masters the core Customer Service Rep position requirements and demonstrates the abilities to being a competent CSR.

This position requires that the individual go through all phases of the core training of the CSR position. They will learn how to service the core calls received in the CSR position (Claims and customer service calls for policyholders and agents – in all core lines of business, Accident, Life and Health)

This position requires the employee to be trained and develop good work habits and must be a motivated worker, confident and capable to handle all service and claim situations.

This training program also includes training in soft skills while communicating with customers, being focused on their needs and develops a customer centric approach in servicing customer’s needs. Ultimately should demonstrate very good service capabilities and consistent customer focused approach.

The successful individual who has learned all policy product lines, all procedures for the core calls, demonstrated good productivity, quality and dependability results along with being customer focused in all call work will be considered for a promotion to the level 2 CSR position. Typically an employee will spend 12 – 18 months in this position before they are considered for promotion.

SKILLS/EXPERIENCE
  • Very good communication skills with the customers and agents
  • Excellent telephone skills
  • Focused on customer experience providing professional service
  • Very good problem solving skills
  • Very good business writing skills – emails, case work documenting calls and occasional letters written to the customer
  • Ability to multi-task while on line with customer
  • Bilingual - Fluent in Spanish
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual HR Generalist - Dallas, TX
Combined Insurance is seeking a HR Generalist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
Under the direction of the AVP, Human Resources, the field HR Generalist will provide support with various professional and administrative level duties in the field including strategy implementation and analysis, employee relations and compliance as well as field talent review and development. The HR Generalist will support and collaborate with key business partners including Sales Agents, Territory Managers, Market Directors and Regional Directors. Opportunity to grow into a HR Business Partner role.

RESPONSIBILITIES:
  • Provide daily HR support to multiple sales territories throughout the South.
  • Serve as a trusted advisor to sales managers- properly interpret and consistently administer policies.
  • Support the development and delivery of training programs focused on benefits, performance management and professional development.
  • Recommend and lead improvements in HR programs, practices and policies.
  • Serve as employee advocate to support employee engagement and retention initiatives.
  • Support field recruiting events and activities.
  • Ensure that the field adheres to all state and federal regulations pertaining to employment matters.
  • Manage the Leave process in conjunction with outside vendor and corporate benefits; assist managers and employees with questions.
  • Provide support and coaching to management in appropriate resolution of performance and employee relations issues.
  • Respond to inquiries regarding policies, procedures and programs.
  • Lead or participate in special projects both individually and on cross-functional teams.
COMPETENCIES:
  • Results Orientation – Effectively executes on plans, drives for results and takes accountability for outcomes; perseveres and does not give up easily in challenging situations; takes full accountability for achieving desired results.
  • Values Orientation – Upholds and models Combined values and always does the right thing for the company, colleagues and customers; is direct, truthful and trusted by others; acts as a team player; acts ethically and maintains a high level of professional integrity.
  • Initiative – Willingly does more than is required or expected in the job; meets objectives on time with minimal supervision; eager and willing to go the extra mile in terms of time and effort; is self-motivated and seizes opportunities to make a difference.
Qualifications

SKILLS/EXPERIENCE:
  • 5 – 5-7 years in Human Resources or equivalent; previous experience supporting sales in a matrix-based environment is preferred.
  • Strong analytical and problem solving skills
  • Ability to work independently and manage multiple priorities in a fast paced environment
  • Excellent written and verbal communications skills; experience speaking in front of groups.
  • Pro-active partner who offers input, information, and recommendations that meet business goals.
  • High energy with a strong drive for results.
  • Experience with data analytics- developing reports, analyzing data and data presentation
  • Highly proficient in Microsoft Office
  • Must be able to travel (sometimes overnight) up to 25%
  • Exposure to leave of absence/FMLA and Worker’s Comp is a plus
  • Bilingual Spanish required
EDUCATION:
  • Bachelor’s Degree
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual Sales Trainer - Chicago, IL
Combined Insurance is seeking a Bilingual Corporate Trainer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

The Bilingual Corporate Trainer is an entry level professional position responsible for preparing and facilitating training sessions for Combined Insurance’s new agents and front-line management staff in a classroom setting.

Facilitation includes demonstrating a comprehensive sales approach by reviewing the sales life cycle and product lines. Maintaining a high energy level and positive morale is essential.

Trainers will effectively guide adult learners through programs focused on personal development, selling skills, and activity management. A successful trainer continuously maximizes their student’s effectiveness by utilizing a variety of best practices, techniques and educational concepts.

MAJOR DUTIES:
  • Prepares and facilitates routine training for field agents and front-line management staff members to suit an adult learner.
  • Manages classroom behaviors to ensure participants are adequately engaged in learning and will seek assistance to remove participants who are not and serve as a distraction to the learning process e.g., impacting morale.
  • Performs basic administrative functions to maintain organization and classroom management; tasks could include managing attendance, training calendars, and records.
  • Continuously seeks ongoing feedback and keeps lines of communication open to classroom participants, peers and management team; modifies sessions as needed. Issues assessment tools to monitor participant progress.
  • Consistently monitors and assesses a participant’s performance, trends, and identifies specific skill/gaps to ensure training objectives are satisfied.
  • Provides input and makes recommendations regarding the procedures and practices of agent training.
  • Provides ongoing training support to field agents and account executives; may assist with client-specific training.
  • Performs other related duties and activities as required.
QUALIFICATIONS
  • 3 years of facilitation experience
  • Proficient in using MS Suite (MS word, Powerpoint, Excel)
  • Sales experience is a plus
  • Organized and detail oriented
  • Ability to communicate with a variety of levels within the organization
  • Bilingual Spanish speaker
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Client Services Manager - Glenview, IL

DESCRIPTION
Combined Insurance is seeking a Client Services Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Client Services Manager leads a team of Client Coordinators and other support staff to provide outstanding service to brokerage customers and partners. While advocating a climate of ownership and accountability the Manager trains, coaches, and mentors team members in order to deliver support to all brokers, enrollment firms, and their associated client companies. The role continually seeks to improve methods to service customers and deliver positive business results.

RESPONSIBILITIES

  • Lead team of Client Coordinators, and other support staff, focused on supporting brokers, enrollment firms, and their associated client companies.
  • Coach and mentor team members and maintain culture of continuous improvement.
  • Effectively manage resources and direct workflows to optimize service outcomes and achieve business objectives.
  • Perform regular audits and continually analyze, propose, and implement improvements to workflows, structure, and service models.
  • Maintain up to date knowledge of client needs, Combined products, and insurance industry.
  • Maintain positive working relationships with related departments to resolve customer issues and make continuous improvements.
  • Manage team budget to achieve goals with designated resources.

COMPETENCIES

  • Ability to act as a leader, manager, and mentor to a team
  • Exceptional customer service and a strong ownership of relationships
  • Ability to work independently and manage competing priorities
  • Ability to work under pressure to meet client needs
  • Strong written and verbal communication skills
  • Working knowledge of budget process and ability to manage team resources within plan

QUALIFICATIONS

  • Successful leadership of a customer service team, preferably in the insurance, financial or professional services industries
  • History of continuous process improvement and proactive ownership of workflows
  • Strong skills using Microsoft Office suite of products
  • Background in insurance preferred

EDUCATION

  • Bachelors Degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Corporate Trainer - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Corporate Trainer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
A Corporate Trainer is a professional position responsible for preparing and facilitating training sessions for Combined Insurance’s new agents and front-line management staff in a classroom setting. The Combined Insurance Corporate Trainer provides training on all of Combined Insurance product offerings, sales skills and business processes.

RESPONSIBILITIES
  • Facilitation includes demonstrating a comprehensive sales approach by reviewing the sales life cycle and product lines. Maintaining a high energy level and positive morale is essential.
  • Corporate trainers will effectively guide adult learners through programs focused on personal development, selling skills, and activity management. A successful trainer continuously maximizes their student’s effectiveness by utilizing a variety of best practices, techniques and educational concepts.
  • Prepare and facilitate highly engaging and interactive training for field agents and front-line management staff members.
  • Manage classroom management skills to ensure participants are appropriately engaged in learning. Quickly intervene to address any participants who may become a distraction to the learning process (e.g., impacting moral).
  • Virtual learning – prepare and facilitate live virtual learning sessions. Includes technology setup and management as producer and facilitator using online virtual learning tools.
  • Coaching and support of field leaders in preparation and execution of virtual learning sessions
  • Perform basic administrative functions to maintain organization and classroom management. These tasks could include managing attendance, training calendars, and records.
  • Continuously seek feedback and keep lines of communication open to classroom participants, peers and management team; modify sessions as needed.
  • Effectively utilize assessment tools to monitor participant progress.
  • Consistently monitor and assess a participant’s performance, trends, and identify specific skill/gaps to ensure training objectives are satisfied.
  • Provide input and make recommendations regarding the procedures and practices of agent training.
  • Provide ongoing training support to field agents and account executives; assist with client-specific training when needed.
  • Perform other related duties and activities as required.
COMPETENCIES
  • 1-3 Years of facilitation experience. Including virtual and classroom training preferred
  • Proficiency in Adobe Connect or comparable virtual learning platform preferred
  • Proficient in using MS Suite (MS word, PowerPoint, Excel)
  • Sales experience is a plus
  • Organized and detail oriented
  • Ability to communicate with a variety of levels within the organization
  • Coaching and Mentoring
  • Provides feedback
  • Assess performance
  • Leadership
  • Fosters team commitment
  • Adaptability
  • Learning Orientation
  • Persuasiveness
  • Motivator
EDUCATION
  • Bachelor’s Degree or higher preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Customer Care Associate - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Customer Care Associate to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Customer Care Associate handles customer inquiries from PFP, PFP members and others in order to support the PFP book of business. The position processes changes in billing, coverage, beneficiary, etc. in an accurate and timely manner while completing appropriate follow-through and follow-up, and documenting and effectively communicating. This individual utilizes product and system knowledge and expertise to answer inquiries and provide strong customer support to PFP, their members and the affiliated credit unions.

RESPONSIBILITIES
  • Process telephonic and written customer service requests within defined time parameters.
  • Appropriately handle independently or forward request to appropriate party
  • Provide customer-centric outcomes using knowledge of products and services.
  • Effectively work with internal and external parties to research and resolve any issues and report resolution.
  • Work closely with the Premium Analysts and New Business reps to integrate all aspects of an issue toward specific resolution.
SKILLS/EXPERIENCE
  • 2-5 years of customer service experience, preferably in insurance, financial or professional services
  • Strong interpersonal skills that encourage team cooperation.
  • Ability to manage several inquiries at the same time and excellent organizational and time management skills.
  • Intermediate skill using the Microsoft Office suite of products, Microsoft Outlook.
COMPETENCIES:
  • Strong organizational, interpersonal and customer service skills.
  • Ability to understand client needs and situation and drive solutions
  • Strong problem solving skills.
  • Ability to partner with both internal and external resources to solve issues.
  • Strong knowledge of products, Combined procedures and customer needs
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Customer Service Rep - Chicago, IL
DESCRIPTION
Combined Insurance is seeking a Customer Service Rep to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This is the first level CSR position where the employee is trained through a series of formal in class training sessions along with on the job training servicing all core types of calls that come into the Call Center. The individual demonstrates consistent good quality and performance results. Has displayed good job knowledge, confidence in all calls, good problem solving abilities and provides consistent service that is customer focused and professional. This is a growth and development entry level position where and employee masters the core CSR position requirements and demonstrates the abilities to being competent CSR.

This position requires that the individual go through all phases of the core training of the CSR position. They will learn how to service the core calls received in the CSR position (Claims and customer service calls for policyholders and agents – in all core lines of business, Accident, Life and Health)

The employees will be trained to service the core calls and must demonstrate consistent good quality results (level 3 or better) and performs consistently within productivity requirements. The individual is very dependable with average or better attendance, adherence to schedule and availability.

This position requires the employee to be trained and develop good work habits and must be a motivated worker, confident and capable to handle all service and claim situations.

The employee must assimilate and utilize their job knowledge of Combined’s products, procedures, claim practices/procedures, all service applications (CLARIFY, main frame systems - L70, LPS COPS, Accident system - Content Manager, Outlook and effectively incorporate with their strong interaction skills. In addition, this employee has also been cross trained to handle all core calls in Claims and Customer Service from our policyholders and Agents.

This training program also includes training in soft skills while communicating with customers, being focused on their needs and develops a customer centric approach in servicing customer’s needs. Ultimately should demonstrate very good service capabilities and consistent customer focused approach.

The successful individual who has learned all policy product lines, all procedures for the core calls, demonstrated good productivity, quality and dependability results along with being customer focused in all call work will be considered for a promotion to the level 2 CSR position. Typically an employee will spend 12 – 18 months in this position before they are considered for promotion.

RESPONSIBILITIES
  • Very good communication skills with the customers and agents
  • Excellent telephone skills
  • Focused on customer experience providing professional service
  • Very good problem solving skills
  • Very good business writing skills – emails, case work documenting calls and occasional letters written to the customer
  • Ability to multi-task while on line with customer
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Database Management Analyst - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Database Management Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This position is responsible for maintaining the financial data warehouse in the FP&A team and creating custom databases to support new financial analysis capabilities.

RESPONSIBILITIES
  • Maintain the financial data warehouse to support the financial cycles, by rolling and freezing each cycle. Load and balance data from source systems
  • Support system enhancements by developing code to support new system logic
  • Identify opportunities to optimize the memory and performance of the system
  • Work with the FP&A team to leverage the data warehouse more effectively, via enhanced analytics and/or more concise reporting
  • Develop new databases (both one time and ongoing) to support and enhance the analytic and reporting capabilities of the team
  • Work with large sets of data that require validation, cleansing, and troubleshooting
  • Analyze and integrate data from multiple sources
  • Coordinate system changes with appropriate IT personnel
  • Develop and prepare weekly and monthly reports to address the business needs of the Finance department
  • Identify and execute upon opportunities to leverage technology more effectively
SKILLS/EXPERIENCE
  • Two to five years business experience, knowledge of insurance industry a plus
  • Excellent technical skills including advanced knowledge of Excel and Access
  • Extensive knowledge of SQL (or comparable) programming language
  • Programming experience in a financial software package (TM1 preferred, Hyperion, Cognos Planning, etc) a plus
  • Business Intelligence and/or dashboard experience
  • Experience working with large databases
  • Strong analytical, problem-solving and multi-tasking skills
  • Ability to work independently to complete assignments in a timely manner
EDUCATION:
  • Bachelor's degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Field Operations, AVP - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Field Operations, AVP to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Reporting to the head of US Sales Operations, the Field Operations, AVP oversees sales operations support for the U.S. with accountability for continuous process improvement and effectiveness. Acting as a true partner with sales leadership, and through project management leadership and analytical support, the AVP creates and maintains support activities essential to sales force productivity. Strong project management and sales support skills are needed to succeed in this role.

RESPONSIBILITIES
  • Leads the National Field Operations Team, located throughout the U.S., and is responsible for sales operations support for the core US sales organization.
  • Fosters and maintains a collaborative relationship with key management to lead efficient and accurate sales initiatives.
  • Proactively identifies and pursues opportunities to improve sales processes and support activities. Works closely with sales management to audit sales process quality and prioritize opportunities for improvement.
  • Assists sales management in understanding process bottlenecks and inconsistencies. Ensures alignment of support process with sales systems.
  • Oversees enabling technologies, including iPads, applications, and self-service functions, for field sales teams. Monitors the organization’s compliance with required standards for use of these tools. Works closely with sales management to optimize the effectiveness of the company’s technology investments. Includes responsibility for oversight of new rollouts, business continuity planning, supply management, and retrieval of devices from terminated employees.
  • Partners effectively with other functional leads to improve support processes. Develops and reports metrics for monitoring program and team effectiveness.
  • Monitors the efficient distribution of sales reports and other management information to field sales managers. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.
  • Oversees real estate support, including conducting needs analyses for space, creating and maintaining standards for office arrangement, and identifying new local office locations.
  • Oversees field infrastructure support, such as technology, leased vehicles, office supplies, and other support tools. Recruits and develops top talent for the sales operations function. Proactively monitors and implements best practices and ensures that team members continually develop skills.
  • Support field management on development and training through meetings and consistent communication.
  • Coordinate with the Field Development organization to ensure an effective onboarding and continuous training process for agents and managers.
SKILLS/EXPERIENCE
  • 5-7+ years of sales operations or sales management leadership
  • Professional designations in project management, sales operations or insurance preferred
  • Service industry experience required, insurance or financial industries preferred
  • Experience managing a remote team preferred
  • Successfully led and implemented large process improvements
  • Technology proficiency – PCs, iPads, Microsoft Office suite
COMPETENCIES
  • Advanced analytical and critical thinking skills with ability to quantify results
  • Strong business acumen, specifically in operational support
  • Advanced project management skills and training
  • Strong communications skills, both verbal and written
  • Ability to lead and motivate remote employees
  • Ability to be flexible and succeed in a fast paced and continually changing environment
  • Ability to influence stakeholders across the organization
EDUCATION
  • Bachelor’s degree or equivalent work experience
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Government Relations Director - Glenview, IL
Combined Insurance is seeking a Government Relations Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Government Relations Director will coordinate all government relations activities for Combined Insurance including legislative tracking and analysis. Work with Combined’s parent company the Government Relations team to develop and implement Combined’s government relations priorities. This position requires 10-20% travel to state regulatory agencies, national regulatory meetings and nation/state trade associations.

RESPONSIBILITIES:
  • Identify and track pending legislation and regulations that affects Combined Insurance’s products and operations. Work with Compliance to track implementation of operational changes necessary to comply with new laws and regulations.
  • Lead the Government Relations function at Combined Insurance and represent the company when meeting with regulators, government and elected officials.
  • Direct Combined’s lobbying and government affairs strategy and coordinate activities with Ace government relations staff.
  • Develop and lead Combined’s legislative and policy strategy and coordinate activities with government relations leaders.
  • Advise senior leadership at Combined on major legislative and regulatory challenges and opportunities and their effect on Combined’s operations including the ACA, Medicaid and Medicare and unclaimed property.
  • Monitor and track trade and industry developments through trade associations and the Government Relations organization.
  • Analyze and interpret new legislation and regulations and advise Combined’s business operations on the requirements and impact of regulatory changes.
  • Work with the Government Relations team to identify and articulate the company’s position with respect to pending legislation and regulations.
  • Develop strong working relationships with state regulators, trade association staff, state legislators and other insurance industry representatives.
  • Develop strong working relationships with the Government Relations organization to assist in identifying potential legislative and regulatory concerns and implementing proactive government affairs strategies.
  • Provide reporting and regular updates on government and regulatory matters to operational business units and senior management.
  • Represent Combined Insurance at industry events such as NAIC, IRES, Illinois Life Insurance Council, etc.
  • Assist trade groups in commenting on proposed legislation and regulations.
  • Participate on calls and conferences with industry trade groups.
Qualifications

SKILLS/EXPERIENCE:
  • 7+ years experience in government relations and legislative tracking.
  • 7+ years experience insurance industry experience high preferred.
  • Excellent interpersonal and communication skills
  • Experience working with legal research tools LexisNexis, StateNet, etc.
  • Excellent verbal and written presentation skills
COMPETENCIES:
  • Ability to work in a team environment as part of a large complex organization and a matrix reporting structure. Ability to interact at all levels of the organization.
  • Ability to advise senior management, but also advise and assist mid-level compliance and operations personnel on law changes and implementation strategies.
  • Strong understanding of insurance regulation and a working knowledge of insurance organizations and trade groups.
  • Ability to interact effectively with legislators, insurance department officials and insurance industry representatives.
  • Ability to analyze and communicate key provisions of complex insurance laws and regulations.
EDUCATION:
Bachelors Degree, J.D. highly preferred.

OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Development Trainer (Bilingual-Spanish) - Florida - Work at Home

POSITION SUMMARY:

The Market Development Trainer will be responsible for improving execution of the selling system and activity management at the territory level of markets included in the Market Development Project. Key activities will be providing coaching and direction to Agents and Territory Manager at morning meetings and in the field daily. Will also make recommendations up the line for potential improvements. Must be able to travel overnight weekly( Sunday night through Thursday / Monday morning through Friday )

Responsibilities:

Work with Territory Managers/Agents daily at morning meetings and in the field to insure proper execution of the selling system with objective of improving results and developing talent. Primary areas of focus will be:

1.Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

2. New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi-weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed
  • Field train Agents by accompanying them during sales visits as needed, typically at least one-day every 2 weeks per Agent
  • Collect post-sales documentation and process according to documentation type including dispositioning internal lead cards weekly

3. Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

4. Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

5. Recruiting/Field Demos

  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD
  • Field recruit prospective new agents

6. Other

  • Establish local presence for Company
  • Follow company policies and standards

Competencies:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

Specific Skills & Knowledge

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance Sales/Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Must be able to travel weekly – Sunday night through Thursday, Monday morning through Friday

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Director - Sales - Military - San Diego, CA
The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - Philadelphia, PA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - West Des Moines, IA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - Nashville, TN

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - Philadelphia, PA
POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - Denver, CO

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - Bilingual - New York City, NY

POSITION SUMMARY:

The Market Director (MD) is primarily responsible for driving overall performance of the local Hispanic Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude throughout the Hispanic Market.

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.
  • Bilingual Spanish
  • Strong network within the local Hispanic community

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
National Sales Development Director - Glenview, IL
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an National Sales Development Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This position is responsible for impacting bottom line sales results through

RESPONSIBILITIES
  • Facilitate new Market Director (MD) field onboarding program against established standards. Take a leadership role in assimilating the new MD by partnering, training, and advising. Participate in corporate onboarding sessions.
  • Provide training and development to established MDs and Executives in regards to management activity, team development, and business metric improvements. Using needs analysis tools, identify competency development needs and facilitate appropriate training and coaching plan in partnership with senior manager and HR.
  • Provide strategic support to Greenfield markets by assisting management with business plans, startup activities, and on the ground support coordination.
  • Provide management support in open markets/divisions as needed. May act as leader to the sales teams on an interim basis.
  • Offer input to broad management development needs/programs and create facilitator guidelines.
  • Facilitate training for new products, process changes and compliance related topics as needed.
  • Support the Career Development program by facilitating segments as needed.
  • Facilitate market reviews in partnership with Zone Manager. Assess business metrics, team management, sales activities and geographic factors. Based on the review, make recommendations for changes, support needed and leadership development.
SKILLS/EXPERIENCE
  • 10+ years’ experience related to Learning & Development (L&D), sales development, sales/business development, small business management/ownership
  • 3+ years in a senior level role
  • Insurance experience is preferred
  • Excellent facilitation skills
  • Experience with curriculum/content building
  • Experience conducting needs analysis
  • Ability to travel 50%+
  • Knowledge of current L&D practices and tools, participation in external professional organization(s)
  • Tech savvy, proficient with Outlook, Word, Excel, and PowerPoint
  • Excellent writing and communication skills
COMPETENCIES:
  • Highly self-motivated, results-oriented with strong skills in presenting, communicating, organizing, multi-tasking, and time management
  • Smart, creative, and independent thinker with great attention to detail
  • Highly professional with executive presence
  • An ambassador of Combined’s culture, values and standards
  • Ability to synthesize key business drivers and write business plans
  • Ability to effectively coach and mentor at a senior level: trusted, develops relationships, viewed as highly competent in our business model/business essentials, displays patience, and empathy, demonstrates ability to coach to success
EDUCATION:
  • Bachelor Degree Preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
New Business Representative - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a New Business Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The New Business Representative is responsible for the processing of application data and underwriting set up for new business as well as general administrative support for the PFP book of business. By applying issuance and underwriting guidelines, this individual expeditiously and appropriately completes the new business processes and additional tasks such as Lifeguard entry in support of new regions/products as well as clerical tasks such as cancellations, beneficiary changes, etc. The representative completes appropriate follow-through and follow-up, and documents and communicates confirmation. They utilize knowledge and expertise of standards, guidelines and regulations to determine action, answer inquiries and provide exceptional customer support to PFP and their members.

RESPONSIBILITIES
  • Process applications and any affiliated requests within defined time parameters.
  • Process enrollment entry and general administrative tasks as required.
  • Apply knowledge of products and services in order to provide customer-centric outcomes.
  • Work with internal and external parties to research and resolve any issues and report resolution.
  • Work closely with the Premium Analysts and Customer Service reps to integrate all aspects of an issue toward specific resolution.
SKILLS/EXPERIENCE
  • 0-3 years of customer service experience, preferably in insurance, financial or professional services
  • Strong interpersonal skills that encourage team cooperation.
  • Ability to manage several inquiries at the same time and excellent organizational and time management skills.
  • Intermediate skill using the Microsoft Office suite of products, Microsoft Outlook.
COMPETENCIES:
  • Strong organizational, interpersonal and customer service skills.
  • Ability to learn and use enrollment system.
  • Ability to multitask and complete multiple priorities on time.
  • Strong problem solving skills.
  • Ability to partner with both internal and external resources to solve issues.
  • Strong knowledge of products, Combined procedures and customer needs.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Premium Account Analyst - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Premium Account Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Premium Account Analyst is responsible for the processing, reconciliation and application of premium payments for PFP policies. These responsibilities include applying premium payments, maintaining client/customer data, and processing premium-related policy changes as well as reconciling monies in suspense to provide payment for individuals’ coverage and appropriate compensation for PFP. Successful incumbents provide strong customer support to PFP, their members, and the affiliated credit unions.

RESPONSIBILITIES
  • Process and apply premium payments within defined time parameters.
  • Reconcile suspense entries to facilitate payments.
  • Work with internal and external parties to research and resolve any premium inquiries and report resolution.
  • Work with internal and external parties to facilitate new billing arrangements and assure appropriate premium collection.
  • Resolve premium discrepancies within defined time parameters and report resolution.
SKILLS/EXPERIENCE
  • 1-3 years of billing or accounts receivable experience, preferably in insurance, financial or professional services
  • Ability to manage several inquiries at the same time and excellent organizational and time management skills.
  • Intermediate skill using the Microsoft Office suite of products.
COMPETENCIES:
  • Strong organizational, interpersonal and customer service skills.
  • Ability to learn and use billing system.
  • Ability to understand client needs and situation and drive solutions.
  • Strong problem solving skills.
  • Ability to partner with both internal and external resources to solve issues.
  • Strong knowledge of products, Combined procedures and customer needs
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Product and Marketing Director - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Product and Marketing Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Product and Marketing Director will be an in house expert on individual and group supplemental benefits, Combined’s own individual and group supplemental products offered through Combined Worksite Solutions and relevant competitor products. He/she must be knowledgeable in how Combined differentiates, competes, compares, and positions itself within the supplemental benefits industry. Additionally, he/she will be responsible for marketing, sales and product management activities such as: competitive marketing research and analysis, product development, supporting distribution relationships and sales channel development, collaborative cross-functional product implementation, product training, and marketing collateral.

RESPONSIBILITIES
Competitive Analysis & Sales Support
  • Analyze, document, summarize, position and distribute key differentiating factors amongst competing Worksite products/carriers to Sales Channel
  • Develop competitive product comparisons to Support Sales
  • Interpret Requests For Proposals (RFPs) and support Proposal Development
  • Recommend competitive plan designs to meet the needs of customers and win cases
  • Create and customize PowerPoint presentations and handouts for Broker/Sales meetings
  • Pursue language & positioning that promotes value proposition
Risk Mitigation
  • Exercising Risk Control practices in accordance with the Risk Authorities, including decisions on exceptions to Group policy, and ensuring appropriate evaluation of risk (including reputation risk) and reward in risk decisions
  • Partnering closely with the other control functions, supporting the Combined Insurance Company, to ensure that operational controls meet management's need for risk oversight.
Marketing
  • Manage and assist with content development of producer materials, enrollment collateral, videos, website, Microsites, ads, etc.
  • Manage Collateral and Collaborate through Production
  • Support relationships with brokers, enrollment agencies and independent marketing agencies
  • Field questions from the sales team on products and compliance; provide marketing materials upon request
New Product Development
  • Analyze and interpret market research to assist in development of new competitive, and compelling product designs
  • Acquire and review competitive state filings
  • Review and Interpret competitor marketing materials
  • Manage, track, follow-up and report on state filings of new products and new forms
  • Collaborate with Compliance, Legal, Actuarial, Administration and consultants to review and respond to state special redlines, department of insurance objections, and regulatory changes
Product Management
  • Cross-functional collaboration with the Actuarial department, Legal/Compliance, Group Underwriting, New Business, Operations, IT and Claims
  • Cross-functional implementation across marketing and administration
  • Provide product training to our sales team and case-specific training to our enrollment firms
  • Product documentation for state-specific filings and rates to ensure compliance
SKILLS/EXPERIENCE
  • Understanding of the Worksite Market and Supplemental Benefits
  • Familiarity with reviewing and interpreting life and health policy forms and state filings
  • Expert in creating competitive spreadsheets and positioning products
  • Strong problem solving/analytical skills
  • Cross-functional teamwork and collaboration
  • Strong organizational skills and attention to detail
  • Excellent interpersonal, communication and presentation skills; relationship management focus
  • Ability to collaborate and resolve conflict
EDUCATION
  • 5+ years of experience in Product Management, Worksite Market and Life and Health
  • Bachelor’s Degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Risk Analyst - Chicago, IL
DESCRIPTION
Combined Insurance is seeking a Risk Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Risk Analyst of Global Risk Management (RA-GRM) is an entry level staff position that supports the execution of the risk management process for Combined Insurance Company. The incumbent reports directly to the VP, Global Risk Management. RA-GRM interacts with internal auditing, insurance, fraud, corporate investigations and information security. The incumbent manages and develops a comprehensive process for assessing, identifying, monitoring and reducing pertinent business risks that could interfere with the company's objectives and goals. The RA-GRM is responsible for supporting the effective implementation of the risk control governance framework within Combined Insurance Company to meet the requirements of the Board of Directors (Board); the Combined Company Chief Executive Officer (CEO); the applicable policies, standards, practices, and authorities established by the Risk organization; applicable legal and regulatory requirements; and applicable Insurance organization guidelines, handbooks and similar publications.

RESPONSIBILITIES
Analysis and Quantification
  • Documenting the approach for the management of risk in the Insurance Company, clearly identifying the inherent risks of the business, along with providing clarity on the control structures and management responsibilities for the performance of controls
  • Examining the processes and controls to assess the accuracy of any risk information or analysis provided by business lines in order to be in a position to offer objective reporting to Management
  • Proactive monitoring of risk exposures in conformity with the risk principles, profile, appetite and limits approved by the Board of Combined Insurance while aggregating and reporting material risks.
  • Monitoring the aggregate risk exposure of the International units through periodic communication and reporting material risks to Management.
  • Providing regular reports to Management in a manner and format that allows them to clearly understand the risks being assumed
Risk Mitigation
  • Exercising Risk Control practices in accordance with the Risk Authorities, including decisions on exceptions to Group policy, and ensuring appropriate evaluation of risk (including reputation risk) and reward in risk decisions
  • Partnering closely with the other control functions, supporting the Combined Insurance Company, to ensure that operational controls meet management's need for risk oversight.
Enterprise View
  • Supporting the Global Risk Management team in educating the business on risk policies, processes and applications as needed and promoting a strong fiduciary risk management culture
  • Attending Risk Management Committee meetings, including overseeing the status of any remediation programs necessary to address control issues and providing regular reports to Management
  • Reviewing new business opportunities and outsourcing Initiatives while creating an awareness of relevant risks.
SKILLS/EXPERIENCE
  • Understanding of Company activities and the risks inherent in those activities including potential conflicts of interest in transactions with or involving affiliates
  • Hands on individual, capable of identifying and escalating gaps in controls, and holding management accountable for the closure of gaps
  • Knowledge of the traditional risk management framework
  • Demonstrated experience in a Risk, Audit or Compliance role relating to an Insurance business
  • Demonstrated experience using data analytic tools for examining trends and anomalies in large volumes of data
  • Up to 3 years of experience in a risk management or control monitoring function
  • Up to 3 years of experience in the A&H Insurance industry
COMPETENCIES
  • Planning
  • Risk Management
  • Communication
  • Decision Making
  • Team Development
  • Results Focus
  • Affecting Change
EDUCATION
  • Bachelors Degree
  • Certification in risk management, audit and/or control practices (e.g. Certified Risk Professional, Certified Internal Auditor, Certified Management ) is a plus
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

RESPONSIBILITIES

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+ State:
Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+ State:
Senior Enrollment Support Specialist - Glenview, IL

DESCRIPTION
Combined Insurance is seeking a Senior Enrollment Support Specialist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Senior Enrollment Support Specialist supports Worksite’s revenue growth and business development plans by performing a variety of job functions supporting both internal and external customers. The Senior Sales Support Specialist’s main responsibility is to work with Account Executives (AE’s) and Brokerage Business Development Managers (BDM’s) on all facets of a client enrollment or re-service.

RESPONSIBILITIES

  • Provide help desk support for our sales team and brokers for questions regarding our proprietary enrollment and presentation software.
  • Prepare enrollment set up documentation and perform system testing for our 3rd party enrollment system providers.
  • Provide implementation support and act as liaison for our sales people for all enrollment methodologies.
  • Complete special projects and other duties as assigned by management
  • Coordinate enrollment efforts with the sales team and home office
  • Strong computer skills

COMPETENCIES

  • Ability to work independently and manage competing priorities
  • Demonstrated customer service skills and focus
  • Ability to learn quickly
  • Ability to work under pressure and with tight deadlines
  • Solid work ethic and professional demeanor

QUALIFICATIONS

  • Knowledge of Worksite sales and sales process
  • Familiarity or prior experience with systems a plus
  • Insurance experience strongly preferred
  • Strong PC skills, Excel, Adobe, Powerpoint and Access
  • Keen ability to handle multiple projects with constraint to deadlines.
  • Excellent interpersonal skills
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving skills
  • Strong organizational skills with emphasis on attention to detail

EDUCATION

  • 4-year college degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Sr. Systems Analyst - Chicago, IL
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an Senior System Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This Senior System Analyst is responsible for providing supplemental project management and coordination across multiple Application portfolios as well as Compliance and Regulatory projects. It will provide business as usual support for 60% of time to business areas/applications listed below. The remaining 40% of the time will be dedicated to providing application subject matter expertise for large project initiatives as well as managing small to medium size projects in these areas. This position is necessary to support these applications.

RESPONSIBILITIES
  • Act as primary liaison to business partners –Claims & Print applications
  • Act as primary liaison to 3rd party print providers and off-shore/on-shore development team for Claims and Print portfolio applications
  • Manage delivery of assigned projects within approved time and budget following SDLC phases
  • Proactively manage project and/or production issues/risks and escalate them as needed in a timely manner
  • Provide periodic status reports on assigned projects and issues
  • Interact with the business partners through requirements analysis and design sessions
  • Conduct design and code reviews to ensure that solutions effectively meet business objectives
  • Manage and track project costs, including plan vs. actual costs, forecasted estimates to complete, and costs at completion
  • Develop subject matter expertise in the assigned Claims and Imaging portfolio applications
SKILLS/EXPERIENCE
  • Experience working with a system development methodology in a structured Solution Development Life cycle environment and Project Management
  • Experience delivering IT projects working with application development teams (on-shore and off -shore) supporting multiple platforms
  • Experience in identifying, defining, prioritizing and implementing solutions to complex problems
  • Experience in resource allocation, daily supervision, long range planning, prioritization and effective execution of assignments
  • Experience developing cost benefit assessments
COMPETENCIES:
  • Document Management/Imaging expertise
  • Project Management experience
  • Excellent oral and written communication skills
  • Strong analytical and problem solving skills
  • Ability to manage multiple projects
  • Strong relationship management, negotiation and decision making skills
  • Solid presentation skills
  • Ability to effectively work with various levels of business users
  • Good facilitating skills
  • Knowledge of systems development methodologies and project life cycles
  • Proficient in MS project, Microsoft office Suite (Word, Excel, Powerpoint)
EDUCATION:
  • 7+ years in Information technology, Business administration or equivalent
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Territory Manager - Multiple Locations

The Territory Manager (TM) is responsible for leading, developing, building and managing a team of 5 or more Agents, generating sales to new customers, sales and service to current Combined Insurance policyholders, recruiting of new agents and delivering annual new sales objectives

RESPONSIBILITIES:

Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi
  • weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed

Field train Agents by accompanying them during sales visits as needed, typically at least one day every 2 weeks per Agent

  • Collect post-sales documentation and process according to documentation type including disposition of internal lead cards weekly

Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a  quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

Recruiting/Field Demos

  • Field recruit prospective new Agent candidates while training and selling
  • Establish local networks and sources within territory to find qualified new agent candidates
  • Conduct informational recruiting seminars to prospective new Agents as needed
  • Represent the Company at local job fairs or other hiring events
  • Assist MD’s with interview process of new agent candidates as needed
  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD

Other

  • Establish local presence for Company
  • Follow company policies and standards

COMPETENCIES:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

SPECIFIC SKILLS OR KNOWLEDGE:

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance sales
  • Minimum of 1 year Insurance Sales Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Obtaining your Life, Accident, and Health license is required prior to employment

REPORTS TO: Marketing Director

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Territory Manager - Multiple Locations

The Territory Manager (TM) is responsible for leading, developing, building and managing a team of 5 or more Agents, generating sales to new customers, sales and service to current Combined Insurance policyholders, recruiting of new agents and delivering annual new sales objectives

RESPONSIBILITIES:

Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi
  • weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed

Field train Agents by accompanying them during sales visits as needed, typically at least one day every 2 weeks per Agent

  • Collect post-sales documentation and process according to documentation type including disposition of internal lead cards weekly

Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a  quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

Recruiting/Field Demos

  • Field recruit prospective new Agent candidates while training and selling
  • Establish local networks and sources within territory to find qualified new agent candidates
  • Conduct informational recruiting seminars to prospective new Agents as needed
  • Represent the Company at local job fairs or other hiring events
  • Assist MD’s with interview process of new agent candidates as needed
  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD

Other

  • Establish local presence for Company
  • Follow company policies and standards

COMPETENCIES:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

SPECIFIC SKILLS OR KNOWLEDGE:

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance sales
  • Minimum of 1 year Insurance Sales Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Obtaining your Life, Accident, and Health license is required prior to employment

REPORTS TO: Marketing Director

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Underwriter - Glenview, IL
DESCRIPTION
Combined Insurance is seeking an Underwriter to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Analyze applications, review prior application data, claim history and supporting documents to determine if application can be issued immediately, or if further investigation is required. Perform necessary system transactions to correct application record. Contact agents and applicants to clarify and correct inconsistent information. Evaluate existing coverage amounts (this company and others) to determine benefit amounts and replacement regulations. Examine appropriate underwriting parameters for guidance in determining if additional information is needed to evaluate risk. Authenticate income and occupation class and equate to benefits applied for. Evaluate medical and non-medical information generated by the underwriting process, to properly assess and classify the risk, and review completed phone interviews and review medical records. Perform necessary system transactions.

RESPONSIBILITIES
  • Review medical records and other documentation to make risk related decisions to approve or decline applications
  • Monitor pending business and ensure applications are reviewed within the department’s established time service standards
  • Communicate with PFP, applicants and sales administrative staff verbally and in writing regarding status of applications, requests for premium shortages or any other information required to approve the application
  • Review completed telephone interviews
  • Grow knowledge and proficiency within underwriting domain
  • Perform additional duties as requested
SKILLS/EXPERIENCE
  • 2-3 years of experience with underwriting individual supplemental health business
  • Ability to make sound risk-related decisions and communicate effectively, particularly with sales force
  • Strong interpersonal skills that encourage team cooperation.
  • Ability to manage several inquiries at the same time and excellent organizational and time management skills.
  • Intermediate skill using the Microsoft Office suite of products, Microsoft Outlook.
COMPETENCIES:
  • Strong organizational, interpersonal and customer service skills.
  • Ability to multitask and complete multiple priorities on time
  • Strong problem solving skills.
  • Ability to partner with both internal and external resources to solve issues.
  • Strong knowledge of products, Combined procedures and customer
  • needs
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
VP, Brand and Marketing Communications - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a VP, Brand and Marketing Communications to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
V.P. of Brand and Marketing Communication drives the development and execution of all brand and marketing activities to meet strategic objectives and sales goals globally. This position plays a leadership role in communicating the product strategy, vision and value proposition. Directly engages in, and has ultimate responsibility for, strategic brand development and is responsible for Customer Brand Experience. This individual will lead a team of communications experts, creating a nimble and responsive marketing team that can help bring products to market quickly, increasing sales conversions and improving customer engagement.

RESPONSIBILITIES
  • Manage a marketing team responsible for leading and managing all of Combined’s recruiting and sales collateral, digital and direct marketing, and brand initiatives.
  • Oversee lead programs for captive agency force, value add programs to existing customers and coordinates with Operational Areas to support retention programs
  • Build and manage best in class team of marketing communication experts; oversee hiring, development and management of all marketing teams, working across the organization to develop programs that acquire new employees and customers, and maximize existing customer relationships.
  • Oversee development and implementation of integrated marketing programs, identifying and exploiting key owned, earned and paid media channels.
  • Champion and ensure consistent application of brand standards globally.
  • Develop and manage cohesive brand strategy across core, worksite and alternative distribution channels with multiple touch points.
  • Drive speed to market for new products and expanded distribution channels with streamlined processes and strong partnerships across the organization.
  • Lead development of marketing strategies and programs, managing the global approach to new product marketing and launch planning.
  • Collaborate with project sponsors to scope, develop and execute recruiting and marketing programs and campaigns; assure appropriate media mix, alignment and synergy across channels to meet objectives.
  • Develop and execute annual and long range marketing plans based on in-depth understanding of market segmentation, market trends, customer needs, and competitive position.
  • Analyze customer insights and segmentation frameworks to identify and prioritize highest value prospects and existing customers, allocating marketing resources and budget to meet goals.
  • Lead in-house design team and outside vendors to provide ongoing high-impact creative.
  • Partners with and manages work assigned to agencies, including digital and traditional media, creative and social media.
  • Oversee allocation of marketing budget to meet financial and strategic goals; ensure spend is prioritized against company objectives and relevant growth drivers.
SKILLS/EXPERIENCE
  • 10+ years of directly related, progressively responsible, marketing experience
  • Working knowledge of the supplemental insurance industry a plus.
  • 3 years of P&L or budget management experience; able to develop an operating budget and monitor / control expenses; manages variances between budgeted and actual expenses.
  • Good communication, interpersonal and leadership skills required; ideal candidate should have prior experience with marketing, sales, annual and strategic planning, and new product launch.
  • Able to understand business needs and translate those needs into actionable and measurable marketing plans that drive sales and elevate perceptions of the brand with the target audience.
  • Demonstrated experience working on the creation, development, implementation and assessment of marketing strategies, communication pieces and programs that consistently drive results.
  • Experience managing agency and freelance vendors.
  • Strong creative thinking and analytical problem solving skills.
  • Deep understanding of how strategy drives execution to ultimately produce effective campaigns and collateral that are on-target and comprehensive from a messaging perspective, and in turn, effectively delivers on the goals and objectives.
  • Strong project management skills and ability to oversee multiple projects
  • Experience leveraging insights about the target audience to design and build effective segmentation, recruiting and/or marketing campaigns; must have experience with traditional and digital advertising mediums.
  • Proven experience in agency and external partner selection; review and approve contracts; multi-million dollar budget management experience required.
EDUCATION:
  • Bachelor degree required in business, marketing or comparable discipline; MBA preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now

Our insurance agents begin their careers with some of the best training in the industry, and that training continues during their tenure at Combined Insurance. Our Continuous Professional Development training helps to develop higher level skills to help increase income and bonus potential for successful agents. Agents who meet certain criteria are also able to take part of our unique shared advertising program, that helps them become the face of Combined Insurance in their community.

What we offer

  • Comprehensive classroom sales training
  • Monthly assignments that help open doors in your community
  • Online training available whenever you need it
  • Ongoing training that is personalized to your needs
  • Friendly, easy to use sales materials
  • Local marketing support for qualified field personnel

Account Executive - Multiple Locations

Combined Insurance Business-to-Business Sales (Worksite Solutions)

Are you looking for a Sales opportunity with a leading company in the supplemental insurance industry?

Do you have an entrepreneurial mindset with Business-to-Business selling experience?

The Worksite Account Executive position provides an opportunity to work with professionals during regular business hours. We are seeking licensed insurance professionals with accident & health insurance experience to join our rapidly growing Worksite Solutions group, a division of Combined Insurance. Opportunities are available for Account Executives. This is a Business-to-Business (not individual) marketing and sales opportunity.

Combined Insurance, a recognized leader in supplemental insurance, is part of the ACE Group of Companies. ACE Group is one of the world’s largest multi-line property and casualty insurers with operations in 53 countries. ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Qualified candidates will be trained in our top-notch sales school to market our products and services to Employers, Affinity Groups & Associations, Payroll Partners, TPA's and the insurance brokerage community. To qualify for this opportunity, candidates must:

  • Understand the supplemental insurance marketplace.
  • Have professional presence, presentation and communication skills as you will be selling directly to Business owners and Executives.
  • Possess a hard work ethic and work well independently with little supervision.
  • Be highly motivated to build a successful portfolio of clients.
  • Focus on the customer – providing superior customer service before and after sale.
  • Hold active Life and Accident & Health Insurance License in your state or be willing to obtain them.
  • Have experience in Business-to-Business sales and working with business professionals.

Excellent Benefits including Stock Options
Combined Insurance provides a unique opportunity in that you will become a W-2 employee with a competitive benefits package including health and dental insurance, 401(k) retirement plan and life insurance. We offer comprehensive training, commissions and bonus structure and world-class award trips for those who qualify.

Your new career starts with a week of training in our home office, followed by field training with a Worksite Solutions professional to help you launch your career. Additionally, you may be assigned existing corporate accounts to service.

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

RESPONSIBILITIES

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+ State:
Territory Manager - Multiple Locations

The Territory Manager (TM) is responsible for leading, developing, building and managing a team of 5 or more Agents, generating sales to new customers, sales and service to current Combined Insurance policyholders, recruiting of new agents and delivering annual new sales objectives

RESPONSIBILITIES:

Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi
  • weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed

Field train Agents by accompanying them during sales visits as needed, typically at least one day every 2 weeks per Agent

  • Collect post-sales documentation and process according to documentation type including disposition of internal lead cards weekly

Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a  quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

Recruiting/Field Demos

  • Field recruit prospective new Agent candidates while training and selling
  • Establish local networks and sources within territory to find qualified new agent candidates
  • Conduct informational recruiting seminars to prospective new Agents as needed
  • Represent the Company at local job fairs or other hiring events
  • Assist MD’s with interview process of new agent candidates as needed
  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD

Other

  • Establish local presence for Company
  • Follow company policies and standards

COMPETENCIES:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

SPECIFIC SKILLS OR KNOWLEDGE:

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance sales
  • Minimum of 1 year Insurance Sales Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Obtaining your Life, Accident, and Health license is required prior to employment

REPORTS TO: Marketing Director

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Market Sales Director - Philadelphia, PA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Territory Manager - Multiple Locations

The Territory Manager (TM) is responsible for leading, developing, building and managing a team of 5 or more Agents, generating sales to new customers, sales and service to current Combined Insurance policyholders, recruiting of new agents and delivering annual new sales objectives

RESPONSIBILITIES:

Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi
  • weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed

Field train Agents by accompanying them during sales visits as needed, typically at least one day every 2 weeks per Agent

  • Collect post-sales documentation and process according to documentation type including disposition of internal lead cards weekly

Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a  quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

Recruiting/Field Demos

  • Field recruit prospective new Agent candidates while training and selling
  • Establish local networks and sources within territory to find qualified new agent candidates
  • Conduct informational recruiting seminars to prospective new Agents as needed
  • Represent the Company at local job fairs or other hiring events
  • Assist MD’s with interview process of new agent candidates as needed
  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD

Other

  • Establish local presence for Company
  • Follow company policies and standards

COMPETENCIES:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

SPECIFIC SKILLS OR KNOWLEDGE:

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance sales
  • Minimum of 1 year Insurance Sales Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Obtaining your Life, Accident, and Health license is required prior to employment

REPORTS TO: Marketing Director

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+ State:
Corporate Trainer - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Corporate Trainer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
A Corporate Trainer is a professional position responsible for preparing and facilitating training sessions for Combined Insurance’s new agents and front-line management staff in a classroom setting. The Combined Insurance Corporate Trainer provides training on all of Combined Insurance product offerings, sales skills and business processes.

RESPONSIBILITIES
  • Facilitation includes demonstrating a comprehensive sales approach by reviewing the sales life cycle and product lines. Maintaining a high energy level and positive morale is essential.
  • Corporate trainers will effectively guide adult learners through programs focused on personal development, selling skills, and activity management. A successful trainer continuously maximizes their student’s effectiveness by utilizing a variety of best practices, techniques and educational concepts.
  • Prepare and facilitate highly engaging and interactive training for field agents and front-line management staff members.
  • Manage classroom management skills to ensure participants are appropriately engaged in learning. Quickly intervene to address any participants who may become a distraction to the learning process (e.g., impacting moral).
  • Virtual learning – prepare and facilitate live virtual learning sessions. Includes technology setup and management as producer and facilitator using online virtual learning tools.
  • Coaching and support of field leaders in preparation and execution of virtual learning sessions
  • Perform basic administrative functions to maintain organization and classroom management. These tasks could include managing attendance, training calendars, and records.
  • Continuously seek feedback and keep lines of communication open to classroom participants, peers and management team; modify sessions as needed.
  • Effectively utilize assessment tools to monitor participant progress.
  • Consistently monitor and assess a participant’s performance, trends, and identify specific skill/gaps to ensure training objectives are satisfied.
  • Provide input and make recommendations regarding the procedures and practices of agent training.
  • Provide ongoing training support to field agents and account executives; assist with client-specific training when needed.
  • Perform other related duties and activities as required.
COMPETENCIES
  • 1-3 Years of facilitation experience. Including virtual and classroom training preferred
  • Proficiency in Adobe Connect or comparable virtual learning platform preferred
  • Proficient in using MS Suite (MS word, PowerPoint, Excel)
  • Sales experience is a plus
  • Organized and detail oriented
  • Ability to communicate with a variety of levels within the organization
  • Coaching and Mentoring
  • Provides feedback
  • Assess performance
  • Leadership
  • Fosters team commitment
  • Adaptability
  • Learning Orientation
  • Persuasiveness
  • Motivator
EDUCATION
  • Bachelor’s Degree or higher preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - West Des Moines, IA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - Nashville, TN

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - Bilingual - New York City, NY

POSITION SUMMARY:

The Market Director (MD) is primarily responsible for driving overall performance of the local Hispanic Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude throughout the Hispanic Market.

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.
  • Bilingual Spanish
  • Strong network within the local Hispanic community

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Development Trainer (Bilingual-Spanish) - Florida - Work at Home

POSITION SUMMARY:

The Market Development Trainer will be responsible for improving execution of the selling system and activity management at the territory level of markets included in the Market Development Project. Key activities will be providing coaching and direction to Agents and Territory Manager at morning meetings and in the field daily. Will also make recommendations up the line for potential improvements. Must be able to travel overnight weekly( Sunday night through Thursday / Monday morning through Friday )

Responsibilities:

Work with Territory Managers/Agents daily at morning meetings and in the field to insure proper execution of the selling system with objective of improving results and developing talent. Primary areas of focus will be:

1.Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

2. New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi-weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed
  • Field train Agents by accompanying them during sales visits as needed, typically at least one-day every 2 weeks per Agent
  • Collect post-sales documentation and process according to documentation type including dispositioning internal lead cards weekly

3. Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

4. Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

5. Recruiting/Field Demos

  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD
  • Field recruit prospective new agents

6. Other

  • Establish local presence for Company
  • Follow company policies and standards

Competencies:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

Specific Skills & Knowledge

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance Sales/Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Must be able to travel weekly – Sunday night through Thursday, Monday morning through Friday

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Denver, CO

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - Philadelphia, PA
POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual HR Generalist - Dallas, TX
Combined Insurance is seeking a HR Generalist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
Under the direction of the AVP, Human Resources, the field HR Generalist will provide support with various professional and administrative level duties in the field including strategy implementation and analysis, employee relations and compliance as well as field talent review and development. The HR Generalist will support and collaborate with key business partners including Sales Agents, Territory Managers, Market Directors and Regional Directors. Opportunity to grow into a HR Business Partner role.

RESPONSIBILITIES:
  • Provide daily HR support to multiple sales territories throughout the South.
  • Serve as a trusted advisor to sales managers- properly interpret and consistently administer policies.
  • Support the development and delivery of training programs focused on benefits, performance management and professional development.
  • Recommend and lead improvements in HR programs, practices and policies.
  • Serve as employee advocate to support employee engagement and retention initiatives.
  • Support field recruiting events and activities.
  • Ensure that the field adheres to all state and federal regulations pertaining to employment matters.
  • Manage the Leave process in conjunction with outside vendor and corporate benefits; assist managers and employees with questions.
  • Provide support and coaching to management in appropriate resolution of performance and employee relations issues.
  • Respond to inquiries regarding policies, procedures and programs.
  • Lead or participate in special projects both individually and on cross-functional teams.
COMPETENCIES:
  • Results Orientation – Effectively executes on plans, drives for results and takes accountability for outcomes; perseveres and does not give up easily in challenging situations; takes full accountability for achieving desired results.
  • Values Orientation – Upholds and models Combined values and always does the right thing for the company, colleagues and customers; is direct, truthful and trusted by others; acts as a team player; acts ethically and maintains a high level of professional integrity.
  • Initiative – Willingly does more than is required or expected in the job; meets objectives on time with minimal supervision; eager and willing to go the extra mile in terms of time and effort; is self-motivated and seizes opportunities to make a difference.
Qualifications

SKILLS/EXPERIENCE:
  • 5 – 5-7 years in Human Resources or equivalent; previous experience supporting sales in a matrix-based environment is preferred.
  • Strong analytical and problem solving skills
  • Ability to work independently and manage multiple priorities in a fast paced environment
  • Excellent written and verbal communications skills; experience speaking in front of groups.
  • Pro-active partner who offers input, information, and recommendations that meet business goals.
  • High energy with a strong drive for results.
  • Experience with data analytics- developing reports, analyzing data and data presentation
  • Highly proficient in Microsoft Office
  • Must be able to travel (sometimes overnight) up to 25%
  • Exposure to leave of absence/FMLA and Worker’s Comp is a plus
  • Bilingual Spanish required
EDUCATION:
  • Bachelor’s Degree
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Director - Sales - Military - San Diego, CA
The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual Sales Trainer - Chicago, IL
Combined Insurance is seeking a Bilingual Corporate Trainer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

The Bilingual Corporate Trainer is an entry level professional position responsible for preparing and facilitating training sessions for Combined Insurance’s new agents and front-line management staff in a classroom setting.

Facilitation includes demonstrating a comprehensive sales approach by reviewing the sales life cycle and product lines. Maintaining a high energy level and positive morale is essential.

Trainers will effectively guide adult learners through programs focused on personal development, selling skills, and activity management. A successful trainer continuously maximizes their student’s effectiveness by utilizing a variety of best practices, techniques and educational concepts.

MAJOR DUTIES:
  • Prepares and facilitates routine training for field agents and front-line management staff members to suit an adult learner.
  • Manages classroom behaviors to ensure participants are adequately engaged in learning and will seek assistance to remove participants who are not and serve as a distraction to the learning process e.g., impacting morale.
  • Performs basic administrative functions to maintain organization and classroom management; tasks could include managing attendance, training calendars, and records.
  • Continuously seeks ongoing feedback and keeps lines of communication open to classroom participants, peers and management team; modifies sessions as needed. Issues assessment tools to monitor participant progress.
  • Consistently monitors and assesses a participant’s performance, trends, and identifies specific skill/gaps to ensure training objectives are satisfied.
  • Provides input and makes recommendations regarding the procedures and practices of agent training.
  • Provides ongoing training support to field agents and account executives; may assist with client-specific training.
  • Performs other related duties and activities as required.
QUALIFICATIONS
  • 3 years of facilitation experience
  • Proficient in using MS Suite (MS word, Powerpoint, Excel)
  • Sales experience is a plus
  • Organized and detail oriented
  • Ability to communicate with a variety of levels within the organization
  • Bilingual Spanish speaker
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Government Relations Director - Glenview, IL
Combined Insurance is seeking a Government Relations Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Government Relations Director will coordinate all government relations activities for Combined Insurance including legislative tracking and analysis. Work with Combined’s parent company the Government Relations team to develop and implement Combined’s government relations priorities. This position requires 10-20% travel to state regulatory agencies, national regulatory meetings and nation/state trade associations.

RESPONSIBILITIES:
  • Identify and track pending legislation and regulations that affects Combined Insurance’s products and operations. Work with Compliance to track implementation of operational changes necessary to comply with new laws and regulations.
  • Lead the Government Relations function at Combined Insurance and represent the company when meeting with regulators, government and elected officials.
  • Direct Combined’s lobbying and government affairs strategy and coordinate activities with Ace government relations staff.
  • Develop and lead Combined’s legislative and policy strategy and coordinate activities with government relations leaders.
  • Advise senior leadership at Combined on major legislative and regulatory challenges and opportunities and their effect on Combined’s operations including the ACA, Medicaid and Medicare and unclaimed property.
  • Monitor and track trade and industry developments through trade associations and the Government Relations organization.
  • Analyze and interpret new legislation and regulations and advise Combined’s business operations on the requirements and impact of regulatory changes.
  • Work with the Government Relations team to identify and articulate the company’s position with respect to pending legislation and regulations.
  • Develop strong working relationships with state regulators, trade association staff, state legislators and other insurance industry representatives.
  • Develop strong working relationships with the Government Relations organization to assist in identifying potential legislative and regulatory concerns and implementing proactive government affairs strategies.
  • Provide reporting and regular updates on government and regulatory matters to operational business units and senior management.
  • Represent Combined Insurance at industry events such as NAIC, IRES, Illinois Life Insurance Council, etc.
  • Assist trade groups in commenting on proposed legislation and regulations.
  • Participate on calls and conferences with industry trade groups.
Qualifications

SKILLS/EXPERIENCE:
  • 7+ years experience in government relations and legislative tracking.
  • 7+ years experience insurance industry experience high preferred.
  • Excellent interpersonal and communication skills
  • Experience working with legal research tools LexisNexis, StateNet, etc.
  • Excellent verbal and written presentation skills
COMPETENCIES:
  • Ability to work in a team environment as part of a large complex organization and a matrix reporting structure. Ability to interact at all levels of the organization.
  • Ability to advise senior management, but also advise and assist mid-level compliance and operations personnel on law changes and implementation strategies.
  • Strong understanding of insurance regulation and a working knowledge of insurance organizations and trade groups.
  • Ability to interact effectively with legislators, insurance department officials and insurance industry representatives.
  • Ability to analyze and communicate key provisions of complex insurance laws and regulations.
EDUCATION:
Bachelors Degree, J.D. highly preferred.

OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Risk Analyst - Chicago, IL
DESCRIPTION
Combined Insurance is seeking a Risk Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Risk Analyst of Global Risk Management (RA-GRM) is an entry level staff position that supports the execution of the risk management process for Combined Insurance Company. The incumbent reports directly to the VP, Global Risk Management. RA-GRM interacts with internal auditing, insurance, fraud, corporate investigations and information security. The incumbent manages and develops a comprehensive process for assessing, identifying, monitoring and reducing pertinent business risks that could interfere with the company's objectives and goals. The RA-GRM is responsible for supporting the effective implementation of the risk control governance framework within Combined Insurance Company to meet the requirements of the Board of Directors (Board); the Combined Company Chief Executive Officer (CEO); the applicable policies, standards, practices, and authorities established by the Risk organization; applicable legal and regulatory requirements; and applicable Insurance organization guidelines, handbooks and similar publications.

RESPONSIBILITIES
Analysis and Quantification
  • Documenting the approach for the management of risk in the Insurance Company, clearly identifying the inherent risks of the business, along with providing clarity on the control structures and management responsibilities for the performance of controls
  • Examining the processes and controls to assess the accuracy of any risk information or analysis provided by business lines in order to be in a position to offer objective reporting to Management
  • Proactive monitoring of risk exposures in conformity with the risk principles, profile, appetite and limits approved by the Board of Combined Insurance while aggregating and reporting material risks.
  • Monitoring the aggregate risk exposure of the International units through periodic communication and reporting material risks to Management.
  • Providing regular reports to Management in a manner and format that allows them to clearly understand the risks being assumed
Risk Mitigation
  • Exercising Risk Control practices in accordance with the Risk Authorities, including decisions on exceptions to Group policy, and ensuring appropriate evaluation of risk (including reputation risk) and reward in risk decisions
  • Partnering closely with the other control functions, supporting the Combined Insurance Company, to ensure that operational controls meet management's need for risk oversight.
Enterprise View
  • Supporting the Global Risk Management team in educating the business on risk policies, processes and applications as needed and promoting a strong fiduciary risk management culture
  • Attending Risk Management Committee meetings, including overseeing the status of any remediation programs necessary to address control issues and providing regular reports to Management
  • Reviewing new business opportunities and outsourcing Initiatives while creating an awareness of relevant risks.
SKILLS/EXPERIENCE
  • Understanding of Company activities and the risks inherent in those activities including potential conflicts of interest in transactions with or involving affiliates
  • Hands on individual, capable of identifying and escalating gaps in controls, and holding management accountable for the closure of gaps
  • Knowledge of the traditional risk management framework
  • Demonstrated experience in a Risk, Audit or Compliance role relating to an Insurance business
  • Demonstrated experience using data analytic tools for examining trends and anomalies in large volumes of data
  • Up to 3 years of experience in a risk management or control monitoring function
  • Up to 3 years of experience in the A&H Insurance industry
COMPETENCIES
  • Planning
  • Risk Management
  • Communication
  • Decision Making
  • Team Development
  • Results Focus
  • Affecting Change
EDUCATION
  • Bachelors Degree
  • Certification in risk management, audit and/or control practices (e.g. Certified Risk Professional, Certified Internal Auditor, Certified Management ) is a plus
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Product and Marketing Director - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Product and Marketing Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Product and Marketing Director will be an in house expert on individual and group supplemental benefits, Combined’s own individual and group supplemental products offered through Combined Worksite Solutions and relevant competitor products. He/she must be knowledgeable in how Combined differentiates, competes, compares, and positions itself within the supplemental benefits industry. Additionally, he/she will be responsible for marketing, sales and product management activities such as: competitive marketing research and analysis, product development, supporting distribution relationships and sales channel development, collaborative cross-functional product implementation, product training, and marketing collateral.

RESPONSIBILITIES
Competitive Analysis & Sales Support
  • Analyze, document, summarize, position and distribute key differentiating factors amongst competing Worksite products/carriers to Sales Channel
  • Develop competitive product comparisons to Support Sales
  • Interpret Requests For Proposals (RFPs) and support Proposal Development
  • Recommend competitive plan designs to meet the needs of customers and win cases
  • Create and customize PowerPoint presentations and handouts for Broker/Sales meetings
  • Pursue language & positioning that promotes value proposition
Risk Mitigation
  • Exercising Risk Control practices in accordance with the Risk Authorities, including decisions on exceptions to Group policy, and ensuring appropriate evaluation of risk (including reputation risk) and reward in risk decisions
  • Partnering closely with the other control functions, supporting the Combined Insurance Company, to ensure that operational controls meet management's need for risk oversight.
Marketing
  • Manage and assist with content development of producer materials, enrollment collateral, videos, website, Microsites, ads, etc.
  • Manage Collateral and Collaborate through Production
  • Support relationships with brokers, enrollment agencies and independent marketing agencies
  • Field questions from the sales team on products and compliance; provide marketing materials upon request
New Product Development
  • Analyze and interpret market research to assist in development of new competitive, and compelling product designs
  • Acquire and review competitive state filings
  • Review and Interpret competitor marketing materials
  • Manage, track, follow-up and report on state filings of new products and new forms
  • Collaborate with Compliance, Legal, Actuarial, Administration and consultants to review and respond to state special redlines, department of insurance objections, and regulatory changes
Product Management
  • Cross-functional collaboration with the Actuarial department, Legal/Compliance, Group Underwriting, New Business, Operations, IT and Claims
  • Cross-functional implementation across marketing and administration
  • Provide product training to our sales team and case-specific training to our enrollment firms
  • Product documentation for state-specific filings and rates to ensure compliance
SKILLS/EXPERIENCE
  • Understanding of the Worksite Market and Supplemental Benefits
  • Familiarity with reviewing and interpreting life and health policy forms and state filings
  • Expert in creating competitive spreadsheets and positioning products
  • Strong problem solving/analytical skills
  • Cross-functional teamwork and collaboration
  • Strong organizational skills and attention to detail
  • Excellent interpersonal, communication and presentation skills; relationship management focus
  • Ability to collaborate and resolve conflict
EDUCATION
  • 5+ years of experience in Product Management, Worksite Market and Life and Health
  • Bachelor’s Degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Client Services Manager - Glenview, IL

DESCRIPTION
Combined Insurance is seeking a Client Services Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Client Services Manager leads a team of Client Coordinators and other support staff to provide outstanding service to brokerage customers and partners. While advocating a climate of ownership and accountability the Manager trains, coaches, and mentors team members in order to deliver support to all brokers, enrollment firms, and their associated client companies. The role continually seeks to improve methods to service customers and deliver positive business results.

RESPONSIBILITIES

  • Lead team of Client Coordinators, and other support staff, focused on supporting brokers, enrollment firms, and their associated client companies.
  • Coach and mentor team members and maintain culture of continuous improvement.
  • Effectively manage resources and direct workflows to optimize service outcomes and achieve business objectives.
  • Perform regular audits and continually analyze, propose, and implement improvements to workflows, structure, and service models.
  • Maintain up to date knowledge of client needs, Combined products, and insurance industry.
  • Maintain positive working relationships with related departments to resolve customer issues and make continuous improvements.
  • Manage team budget to achieve goals with designated resources.

COMPETENCIES

  • Ability to act as a leader, manager, and mentor to a team
  • Exceptional customer service and a strong ownership of relationships
  • Ability to work independently and manage competing priorities
  • Ability to work under pressure to meet client needs
  • Strong written and verbal communication skills
  • Working knowledge of budget process and ability to manage team resources within plan

QUALIFICATIONS

  • Successful leadership of a customer service team, preferably in the insurance, financial or professional services industries
  • History of continuous process improvement and proactive ownership of workflows
  • Strong skills using Microsoft Office suite of products
  • Background in insurance preferred

EDUCATION

  • Bachelors Degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Field Operations, AVP - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Field Operations, AVP to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Reporting to the head of US Sales Operations, the Field Operations, AVP oversees sales operations support for the U.S. with accountability for continuous process improvement and effectiveness. Acting as a true partner with sales leadership, and through project management leadership and analytical support, the AVP creates and maintains support activities essential to sales force productivity. Strong project management and sales support skills are needed to succeed in this role.

RESPONSIBILITIES
  • Leads the National Field Operations Team, located throughout the U.S., and is responsible for sales operations support for the core US sales organization.
  • Fosters and maintains a collaborative relationship with key management to lead efficient and accurate sales initiatives.
  • Proactively identifies and pursues opportunities to improve sales processes and support activities. Works closely with sales management to audit sales process quality and prioritize opportunities for improvement.
  • Assists sales management in understanding process bottlenecks and inconsistencies. Ensures alignment of support process with sales systems.
  • Oversees enabling technologies, including iPads, applications, and self-service functions, for field sales teams. Monitors the organization’s compliance with required standards for use of these tools. Works closely with sales management to optimize the effectiveness of the company’s technology investments. Includes responsibility for oversight of new rollouts, business continuity planning, supply management, and retrieval of devices from terminated employees.
  • Partners effectively with other functional leads to improve support processes. Develops and reports metrics for monitoring program and team effectiveness.
  • Monitors the efficient distribution of sales reports and other management information to field sales managers. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.
  • Oversees real estate support, including conducting needs analyses for space, creating and maintaining standards for office arrangement, and identifying new local office locations.
  • Oversees field infrastructure support, such as technology, leased vehicles, office supplies, and other support tools. Recruits and develops top talent for the sales operations function. Proactively monitors and implements best practices and ensures that team members continually develop skills.
  • Support field management on development and training through meetings and consistent communication.
  • Coordinate with the Field Development organization to ensure an effective onboarding and continuous training process for agents and managers.
SKILLS/EXPERIENCE
  • 5-7+ years of sales operations or sales management leadership
  • Professional designations in project management, sales operations or insurance preferred
  • Service industry experience required, insurance or financial industries preferred
  • Experience managing a remote team preferred
  • Successfully led and implemented large process improvements
  • Technology proficiency – PCs, iPads, Microsoft Office suite
COMPETENCIES
  • Advanced analytical and critical thinking skills with ability to quantify results
  • Strong business acumen, specifically in operational support
  • Advanced project management skills and training
  • Strong communications skills, both verbal and written
  • Ability to lead and motivate remote employees
  • Ability to be flexible and succeed in a fast paced and continually changing environment
  • Ability to influence stakeholders across the organization
EDUCATION
  • Bachelor’s degree or equivalent work experience
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual Customer Service/Call Center Rep - Chicago, IL
DESCRIPTION
Combined Insurance is seeking a Bilingual Customer Service/Call Center Rep to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Combined Insurance is hiring Bilingual Customer Service and Call Center Representatives. Our employees are trained through a series of formal in class training sessions along with on the job training servicing all core types of calls that come into the Call Center. The individual demonstrates consistent good quality and performance results. Has displayed good job knowledge, confidence in all calls, good problem solving abilities and provides consistent service that is customer focused and professional. This is a growth and development entry level position where and employee masters the core Customer Service Rep position requirements and demonstrates the abilities to being a competent CSR.

This position requires that the individual go through all phases of the core training of the CSR position. They will learn how to service the core calls received in the CSR position (Claims and customer service calls for policyholders and agents – in all core lines of business, Accident, Life and Health)

This position requires the employee to be trained and develop good work habits and must be a motivated worker, confident and capable to handle all service and claim situations.

This training program also includes training in soft skills while communicating with customers, being focused on their needs and develops a customer centric approach in servicing customer’s needs. Ultimately should demonstrate very good service capabilities and consistent customer focused approach.

The successful individual who has learned all policy product lines, all procedures for the core calls, demonstrated good productivity, quality and dependability results along with being customer focused in all call work will be considered for a promotion to the level 2 CSR position. Typically an employee will spend 12 – 18 months in this position before they are considered for promotion.

SKILLS/EXPERIENCE
  • Very good communication skills with the customers and agents
  • Excellent telephone skills
  • Focused on customer experience providing professional service
  • Very good problem solving skills
  • Very good business writing skills – emails, case work documenting calls and occasional letters written to the customer
  • Ability to multi-task while on line with customer
  • Bilingual - Fluent in Spanish
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Senior Enrollment Support Specialist - Glenview, IL

DESCRIPTION
Combined Insurance is seeking a Senior Enrollment Support Specialist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Senior Enrollment Support Specialist supports Worksite’s revenue growth and business development plans by performing a variety of job functions supporting both internal and external customers. The Senior Sales Support Specialist’s main responsibility is to work with Account Executives (AE’s) and Brokerage Business Development Managers (BDM’s) on all facets of a client enrollment or re-service.

RESPONSIBILITIES

  • Provide help desk support for our sales team and brokers for questions regarding our proprietary enrollment and presentation software.
  • Prepare enrollment set up documentation and perform system testing for our 3rd party enrollment system providers.
  • Provide implementation support and act as liaison for our sales people for all enrollment methodologies.
  • Complete special projects and other duties as assigned by management
  • Coordinate enrollment efforts with the sales team and home office
  • Strong computer skills

COMPETENCIES

  • Ability to work independently and manage competing priorities
  • Demonstrated customer service skills and focus
  • Ability to learn quickly
  • Ability to work under pressure and with tight deadlines
  • Solid work ethic and professional demeanor

QUALIFICATIONS

  • Knowledge of Worksite sales and sales process
  • Familiarity or prior experience with systems a plus
  • Insurance experience strongly preferred
  • Strong PC skills, Excel, Adobe, Powerpoint and Access
  • Keen ability to handle multiple projects with constraint to deadlines.
  • Excellent interpersonal skills
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving skills
  • Strong organizational skills with emphasis on attention to detail

EDUCATION

  • 4-year college degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual Administrative Assistant - Dallas, TX
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an Bilingual Administrative Assistant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Provide support to the Zone Manager, Senior Administrator, Divisional Managers and Sales Management/Sales Representatives while ensuring that business requirements are met for the Zone/Division. Responsible for providing and implementing Quality Business training and education initiatives including regular inspection of results and management procedures impacting premium and policyholder growth within the Zone, Division, Markets, and Territories. Responsible for ensuring all sales units operate in accordance with all Company systems and standards and all financial transactions including accounts payable and bonus payments are handled in compliance with company business and ethical standards. Also responsible for training clerical staff for the Zone as approved/required.

RESPONSIBILITIES
Provide support to the Zones, Divisions, Markets and sales force as follows:
  • Budget management (forecasting / planning / managing / monitoring / monthly reconciliation)
  • Plan annual sales budget in line with annual growth initiatives
  • Manage & monitor expenses each month to ensure expenses are in line with plan and growth initiatives
  • Oversee and train the Divisional staff on the monthly reconciliation of expenses
  • Approve expense reports & disbursements for the Zone & Divisional staff in accordance w/ company policy & expense guidelines
  • Review special compensation situations, verifying and approving
  • Verify and approve bonuses (weekly, monthly, quarterly, semi annually, annually)
  • Ensure all compliance issues for the Zone/Division are communicated and handled in line with company standards, guidelines and timelines.
  • Review & monitor consumer complaints and follow up with training and/or specific action to include training and/or termination of employment for severity one complaints as advised by legal counsel.
  • Review and monitor sales activities and new applications for ethical compliance and take the appropriate action with management and sales representatives when wrong doing is suspected to include interviewing the agents involved
  • Provide continual training on ethics and zero tolerance policies and document said training with all Managers and Sales Representatives on a semi-annual basis.
  • Quality Business Activities (Inspection / Communications / Training) and attend the following meetings as requested to train on Q.B. practices:
    • Monthly full day meeting with an entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with TMs
    • Divisional Meetings as scheduled
    • National Meetings as required
  • Attend TM am meetings
  • Attend team check-ins
  • Critical Business Planning:
  • Provide support to the Zone & Divisions with the development of long range plans that support annual growth initiatives.
  • Prepare measurement tools to track performance of staff and sales territories to meet performance targets.
  • Review and monitor weekly reports related to the operation and performance of the Zone / Division and communicate results to management.
  • Communicate, develop, coordinate and implement strategies for improvement
  • Using the various, reporting methodologies analyze Division and respective sales territories performance to identify good/bad practices in the model and provide recommendations to sales management to support continuous improvement and achieving annual growth initiatives.
  • Assist the Divisional Manager with the annual performance review process (OPMS).
  • Process paperwork required for HR and IT as necessary (i.e. promotions/demotions/new equipment)
  • Coordinate and report on all real estate issues for the Zone / Division.
  • Ensure activities of Zone & Divisions are aligned with company standards/requirements for quality business, legal requirements, and general operating standards.
SKILLS/EXPERIENCE
  • Strong background in proprietary business knowledge that is required to interpret and report on industry sales practices, compliance, and sales strategies.
  • Strong communication skills
  • Strong organizational skills
  • Ability to review, interpret and report on various statistical data
  • Demonstrate sound judgment and decision making
  • Ability to interpret policy, procedures, and data
  • Ability to maintain high ethical standards
  • Strong problem solving skills
  • Ability to use personal computer and software to develop spreadsheets and perform data analysis
SPECIFIC SKILLS OR KNOWLEDGE:
  • Proprietary business knowledge is required to perform the critical business planning requirements of the position.
  • Successful and stable work history
  • Excellent PC skills required w/ working knowledge of Excel.
  • Good knowledge of company policy, systems, reports, and processes
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Database Management Analyst - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Database Management Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This position is responsible for maintaining the financial data warehouse in the FP&A team and creating custom databases to support new financial analysis capabilities.

RESPONSIBILITIES
  • Maintain the financial data warehouse to support the financial cycles, by rolling and freezing each cycle. Load and balance data from source systems
  • Support system enhancements by developing code to support new system logic
  • Identify opportunities to optimize the memory and performance of the system
  • Work with the FP&A team to leverage the data warehouse more effectively, via enhanced analytics and/or more concise reporting
  • Develop new databases (both one time and ongoing) to support and enhance the analytic and reporting capabilities of the team
  • Work with large sets of data that require validation, cleansing, and troubleshooting
  • Analyze and integrate data from multiple sources
  • Coordinate system changes with appropriate IT personnel
  • Develop and prepare weekly and monthly reports to address the business needs of the Finance department
  • Identify and execute upon opportunities to leverage technology more effectively
SKILLS/EXPERIENCE
  • Two to five years business experience, knowledge of insurance industry a plus
  • Excellent technical skills including advanced knowledge of Excel and Access
  • Extensive knowledge of SQL (or comparable) programming language
  • Programming experience in a financial software package (TM1 preferred, Hyperion, Cognos Planning, etc) a plus
  • Business Intelligence and/or dashboard experience
  • Experience working with large databases
  • Strong analytical, problem-solving and multi-tasking skills
  • Ability to work independently to complete assignments in a timely manner
EDUCATION:
  • Bachelor's degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
New Business Representative - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a New Business Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The New Business Representative is responsible for the processing of application data and underwriting set up for new business as well as general administrative support for the PFP book of business. By applying issuance and underwriting guidelines, this individual expeditiously and appropriately completes the new business processes and additional tasks such as Lifeguard entry in support of new regions/products as well as clerical tasks such as cancellations, beneficiary changes, etc. The representative completes appropriate follow-through and follow-up, and documents and communicates confirmation. They utilize knowledge and expertise of standards, guidelines and regulations to determine action, answer inquiries and provide exceptional customer support to PFP and their members.

RESPONSIBILITIES
  • Process applications and any affiliated requests within defined time parameters.
  • Process enrollment entry and general administrative tasks as required.
  • Apply knowledge of products and services in order to provide customer-centric outcomes.
  • Work with internal and external parties to research and resolve any issues and report resolution.
  • Work closely with the Premium Analysts and Customer Service reps to integrate all aspects of an issue toward specific resolution.
SKILLS/EXPERIENCE
  • 0-3 years of customer service experience, preferably in insurance, financial or professional services
  • Strong interpersonal skills that encourage team cooperation.
  • Ability to manage several inquiries at the same time and excellent organizational and time management skills.
  • Intermediate skill using the Microsoft Office suite of products, Microsoft Outlook.
COMPETENCIES:
  • Strong organizational, interpersonal and customer service skills.
  • Ability to learn and use enrollment system.
  • Ability to multitask and complete multiple priorities on time.
  • Strong problem solving skills.
  • Ability to partner with both internal and external resources to solve issues.
  • Strong knowledge of products, Combined procedures and customer needs.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Customer Care Associate - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Customer Care Associate to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Customer Care Associate handles customer inquiries from PFP, PFP members and others in order to support the PFP book of business. The position processes changes in billing, coverage, beneficiary, etc. in an accurate and timely manner while completing appropriate follow-through and follow-up, and documenting and effectively communicating. This individual utilizes product and system knowledge and expertise to answer inquiries and provide strong customer support to PFP, their members and the affiliated credit unions.

RESPONSIBILITIES
  • Process telephonic and written customer service requests within defined time parameters.
  • Appropriately handle independently or forward request to appropriate party
  • Provide customer-centric outcomes using knowledge of products and services.
  • Effectively work with internal and external parties to research and resolve any issues and report resolution.
  • Work closely with the Premium Analysts and New Business reps to integrate all aspects of an issue toward specific resolution.
SKILLS/EXPERIENCE
  • 2-5 years of customer service experience, preferably in insurance, financial or professional services
  • Strong interpersonal skills that encourage team cooperation.
  • Ability to manage several inquiries at the same time and excellent organizational and time management skills.
  • Intermediate skill using the Microsoft Office suite of products, Microsoft Outlook.
COMPETENCIES:
  • Strong organizational, interpersonal and customer service skills.
  • Ability to understand client needs and situation and drive solutions
  • Strong problem solving skills.
  • Ability to partner with both internal and external resources to solve issues.
  • Strong knowledge of products, Combined procedures and customer needs
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Underwriter - Glenview, IL
DESCRIPTION
Combined Insurance is seeking an Underwriter to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Analyze applications, review prior application data, claim history and supporting documents to determine if application can be issued immediately, or if further investigation is required. Perform necessary system transactions to correct application record. Contact agents and applicants to clarify and correct inconsistent information. Evaluate existing coverage amounts (this company and others) to determine benefit amounts and replacement regulations. Examine appropriate underwriting parameters for guidance in determining if additional information is needed to evaluate risk. Authenticate income and occupation class and equate to benefits applied for. Evaluate medical and non-medical information generated by the underwriting process, to properly assess and classify the risk, and review completed phone interviews and review medical records. Perform necessary system transactions.

RESPONSIBILITIES
  • Review medical records and other documentation to make risk related decisions to approve or decline applications
  • Monitor pending business and ensure applications are reviewed within the department’s established time service standards
  • Communicate with PFP, applicants and sales administrative staff verbally and in writing regarding status of applications, requests for premium shortages or any other information required to approve the application
  • Review completed telephone interviews
  • Grow knowledge and proficiency within underwriting domain
  • Perform additional duties as requested
SKILLS/EXPERIENCE
  • 2-3 years of experience with underwriting individual supplemental health business
  • Ability to make sound risk-related decisions and communicate effectively, particularly with sales force
  • Strong interpersonal skills that encourage team cooperation.
  • Ability to manage several inquiries at the same time and excellent organizational and time management skills.
  • Intermediate skill using the Microsoft Office suite of products, Microsoft Outlook.
COMPETENCIES:
  • Strong organizational, interpersonal and customer service skills.
  • Ability to multitask and complete multiple priorities on time
  • Strong problem solving skills.
  • Ability to partner with both internal and external resources to solve issues.
  • Strong knowledge of products, Combined procedures and customer
  • needs
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
VP, Brand and Marketing Communications - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a VP, Brand and Marketing Communications to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
V.P. of Brand and Marketing Communication drives the development and execution of all brand and marketing activities to meet strategic objectives and sales goals globally. This position plays a leadership role in communicating the product strategy, vision and value proposition. Directly engages in, and has ultimate responsibility for, strategic brand development and is responsible for Customer Brand Experience. This individual will lead a team of communications experts, creating a nimble and responsive marketing team that can help bring products to market quickly, increasing sales conversions and improving customer engagement.

RESPONSIBILITIES
  • Manage a marketing team responsible for leading and managing all of Combined’s recruiting and sales collateral, digital and direct marketing, and brand initiatives.
  • Oversee lead programs for captive agency force, value add programs to existing customers and coordinates with Operational Areas to support retention programs
  • Build and manage best in class team of marketing communication experts; oversee hiring, development and management of all marketing teams, working across the organization to develop programs that acquire new employees and customers, and maximize existing customer relationships.
  • Oversee development and implementation of integrated marketing programs, identifying and exploiting key owned, earned and paid media channels.
  • Champion and ensure consistent application of brand standards globally.
  • Develop and manage cohesive brand strategy across core, worksite and alternative distribution channels with multiple touch points.
  • Drive speed to market for new products and expanded distribution channels with streamlined processes and strong partnerships across the organization.
  • Lead development of marketing strategies and programs, managing the global approach to new product marketing and launch planning.
  • Collaborate with project sponsors to scope, develop and execute recruiting and marketing programs and campaigns; assure appropriate media mix, alignment and synergy across channels to meet objectives.
  • Develop and execute annual and long range marketing plans based on in-depth understanding of market segmentation, market trends, customer needs, and competitive position.
  • Analyze customer insights and segmentation frameworks to identify and prioritize highest value prospects and existing customers, allocating marketing resources and budget to meet goals.
  • Lead in-house design team and outside vendors to provide ongoing high-impact creative.
  • Partners with and manages work assigned to agencies, including digital and traditional media, creative and social media.
  • Oversee allocation of marketing budget to meet financial and strategic goals; ensure spend is prioritized against company objectives and relevant growth drivers.
SKILLS/EXPERIENCE
  • 10+ years of directly related, progressively responsible, marketing experience
  • Working knowledge of the supplemental insurance industry a plus.
  • 3 years of P&L or budget management experience; able to develop an operating budget and monitor / control expenses; manages variances between budgeted and actual expenses.
  • Good communication, interpersonal and leadership skills required; ideal candidate should have prior experience with marketing, sales, annual and strategic planning, and new product launch.
  • Able to understand business needs and translate those needs into actionable and measurable marketing plans that drive sales and elevate perceptions of the brand with the target audience.
  • Demonstrated experience working on the creation, development, implementation and assessment of marketing strategies, communication pieces and programs that consistently drive results.
  • Experience managing agency and freelance vendors.
  • Strong creative thinking and analytical problem solving skills.
  • Deep understanding of how strategy drives execution to ultimately produce effective campaigns and collateral that are on-target and comprehensive from a messaging perspective, and in turn, effectively delivers on the goals and objectives.
  • Strong project management skills and ability to oversee multiple projects
  • Experience leveraging insights about the target audience to design and build effective segmentation, recruiting and/or marketing campaigns; must have experience with traditional and digital advertising mediums.
  • Proven experience in agency and external partner selection; review and approve contracts; multi-million dollar budget management experience required.
EDUCATION:
  • Bachelor degree required in business, marketing or comparable discipline; MBA preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Premium Account Analyst - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Premium Account Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Premium Account Analyst is responsible for the processing, reconciliation and application of premium payments for PFP policies. These responsibilities include applying premium payments, maintaining client/customer data, and processing premium-related policy changes as well as reconciling monies in suspense to provide payment for individuals’ coverage and appropriate compensation for PFP. Successful incumbents provide strong customer support to PFP, their members, and the affiliated credit unions.

RESPONSIBILITIES
  • Process and apply premium payments within defined time parameters.
  • Reconcile suspense entries to facilitate payments.
  • Work with internal and external parties to research and resolve any premium inquiries and report resolution.
  • Work with internal and external parties to facilitate new billing arrangements and assure appropriate premium collection.
  • Resolve premium discrepancies within defined time parameters and report resolution.
SKILLS/EXPERIENCE
  • 1-3 years of billing or accounts receivable experience, preferably in insurance, financial or professional services
  • Ability to manage several inquiries at the same time and excellent organizational and time management skills.
  • Intermediate skill using the Microsoft Office suite of products.
COMPETENCIES:
  • Strong organizational, interpersonal and customer service skills.
  • Ability to learn and use billing system.
  • Ability to understand client needs and situation and drive solutions.
  • Strong problem solving skills.
  • Ability to partner with both internal and external resources to solve issues.
  • Strong knowledge of products, Combined procedures and customer needs
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Sr. Systems Analyst - Chicago, IL
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an Senior System Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This Senior System Analyst is responsible for providing supplemental project management and coordination across multiple Application portfolios as well as Compliance and Regulatory projects. It will provide business as usual support for 60% of time to business areas/applications listed below. The remaining 40% of the time will be dedicated to providing application subject matter expertise for large project initiatives as well as managing small to medium size projects in these areas. This position is necessary to support these applications.

RESPONSIBILITIES
  • Act as primary liaison to business partners –Claims & Print applications
  • Act as primary liaison to 3rd party print providers and off-shore/on-shore development team for Claims and Print portfolio applications
  • Manage delivery of assigned projects within approved time and budget following SDLC phases
  • Proactively manage project and/or production issues/risks and escalate them as needed in a timely manner
  • Provide periodic status reports on assigned projects and issues
  • Interact with the business partners through requirements analysis and design sessions
  • Conduct design and code reviews to ensure that solutions effectively meet business objectives
  • Manage and track project costs, including plan vs. actual costs, forecasted estimates to complete, and costs at completion
  • Develop subject matter expertise in the assigned Claims and Imaging portfolio applications
SKILLS/EXPERIENCE
  • Experience working with a system development methodology in a structured Solution Development Life cycle environment and Project Management
  • Experience delivering IT projects working with application development teams (on-shore and off -shore) supporting multiple platforms
  • Experience in identifying, defining, prioritizing and implementing solutions to complex problems
  • Experience in resource allocation, daily supervision, long range planning, prioritization and effective execution of assignments
  • Experience developing cost benefit assessments
COMPETENCIES:
  • Document Management/Imaging expertise
  • Project Management experience
  • Excellent oral and written communication skills
  • Strong analytical and problem solving skills
  • Ability to manage multiple projects
  • Strong relationship management, negotiation and decision making skills
  • Solid presentation skills
  • Ability to effectively work with various levels of business users
  • Good facilitating skills
  • Knowledge of systems development methodologies and project life cycles
  • Proficient in MS project, Microsoft office Suite (Word, Excel, Powerpoint)
EDUCATION:
  • 7+ years in Information technology, Business administration or equivalent
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Customer Service Rep - Chicago, IL
DESCRIPTION
Combined Insurance is seeking a Customer Service Rep to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This is the first level CSR position where the employee is trained through a series of formal in class training sessions along with on the job training servicing all core types of calls that come into the Call Center. The individual demonstrates consistent good quality and performance results. Has displayed good job knowledge, confidence in all calls, good problem solving abilities and provides consistent service that is customer focused and professional. This is a growth and development entry level position where and employee masters the core CSR position requirements and demonstrates the abilities to being competent CSR.

This position requires that the individual go through all phases of the core training of the CSR position. They will learn how to service the core calls received in the CSR position (Claims and customer service calls for policyholders and agents – in all core lines of business, Accident, Life and Health)

The employees will be trained to service the core calls and must demonstrate consistent good quality results (level 3 or better) and performs consistently within productivity requirements. The individual is very dependable with average or better attendance, adherence to schedule and availability.

This position requires the employee to be trained and develop good work habits and must be a motivated worker, confident and capable to handle all service and claim situations.

The employee must assimilate and utilize their job knowledge of Combined’s products, procedures, claim practices/procedures, all service applications (CLARIFY, main frame systems - L70, LPS COPS, Accident system - Content Manager, Outlook and effectively incorporate with their strong interaction skills. In addition, this employee has also been cross trained to handle all core calls in Claims and Customer Service from our policyholders and Agents.

This training program also includes training in soft skills while communicating with customers, being focused on their needs and develops a customer centric approach in servicing customer’s needs. Ultimately should demonstrate very good service capabilities and consistent customer focused approach.

The successful individual who has learned all policy product lines, all procedures for the core calls, demonstrated good productivity, quality and dependability results along with being customer focused in all call work will be considered for a promotion to the level 2 CSR position. Typically an employee will spend 12 – 18 months in this position before they are considered for promotion.

RESPONSIBILITIES
  • Very good communication skills with the customers and agents
  • Excellent telephone skills
  • Focused on customer experience providing professional service
  • Very good problem solving skills
  • Very good business writing skills – emails, case work documenting calls and occasional letters written to the customer
  • Ability to multi-task while on line with customer
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual Claims Adjuster - Chicago, IL
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking a Bilingual Claims Adjuster to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

RESPONSIBILITIES
  • Accurately process claims under Supplemental A&H coverage.
  • Key data into online processing system.
  • Determine eligibility by evaluating claim submission and comparing to policy benefits.
  • Request additional information from policyholders, providers and others as necessary to finalize claim.
  • Manage pending files.
  • Create claim related correspondence.
  • Provide customer service to policyholders, agents and doctors answering a variety of questions both in writing and by phone.
  • Conduct telephone assessments for continuing disability claims.
  • Meet Department standards for time service and quality.
COMPETENCIES
  • Excellent interpersonal & communication skills
  • Quality and Customer Centric Orientation
  • Strong attention to detail
  • Analytical with good decision making skills
  • Ability to foster teamwork toward a common objective
  • Strong work ethic with customer centric focus
SKILLS/EXPERIENCE
  • Excellent written and verbal communication skills
  • Quality and customer centric orientation
  • Analytical with good decision making skills
  • Detail oriented
  • Medical terminology knowledge
  • Keyboard skills – 30+ wpm
  • Windows based PC knowledge
  • Knowledge of medical terminology(a plus)
  • Bilingual – Fluent in Spanish
EDUCATION:
  • High School Diploma
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
National Sales Development Director - Glenview, IL
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an National Sales Development Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This position is responsible for impacting bottom line sales results through

RESPONSIBILITIES
  • Facilitate new Market Director (MD) field onboarding program against established standards. Take a leadership role in assimilating the new MD by partnering, training, and advising. Participate in corporate onboarding sessions.
  • Provide training and development to established MDs and Executives in regards to management activity, team development, and business metric improvements. Using needs analysis tools, identify competency development needs and facilitate appropriate training and coaching plan in partnership with senior manager and HR.
  • Provide strategic support to Greenfield markets by assisting management with business plans, startup activities, and on the ground support coordination.
  • Provide management support in open markets/divisions as needed. May act as leader to the sales teams on an interim basis.
  • Offer input to broad management development needs/programs and create facilitator guidelines.
  • Facilitate training for new products, process changes and compliance related topics as needed.
  • Support the Career Development program by facilitating segments as needed.
  • Facilitate market reviews in partnership with Zone Manager. Assess business metrics, team management, sales activities and geographic factors. Based on the review, make recommendations for changes, support needed and leadership development.
SKILLS/EXPERIENCE
  • 10+ years’ experience related to Learning & Development (L&D), sales development, sales/business development, small business management/ownership
  • 3+ years in a senior level role
  • Insurance experience is preferred
  • Excellent facilitation skills
  • Experience with curriculum/content building
  • Experience conducting needs analysis
  • Ability to travel 50%+
  • Knowledge of current L&D practices and tools, participation in external professional organization(s)
  • Tech savvy, proficient with Outlook, Word, Excel, and PowerPoint
  • Excellent writing and communication skills
COMPETENCIES:
  • Highly self-motivated, results-oriented with strong skills in presenting, communicating, organizing, multi-tasking, and time management
  • Smart, creative, and independent thinker with great attention to detail
  • Highly professional with executive presence
  • An ambassador of Combined’s culture, values and standards
  • Ability to synthesize key business drivers and write business plans
  • Ability to effectively coach and mentor at a senior level: trusted, develops relationships, viewed as highly competent in our business model/business essentials, displays patience, and empathy, demonstrates ability to coach to success
EDUCATION:
  • Bachelor Degree Preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Administrative Assistant, Part Time - Latham, NY
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an Administrative Assistant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY This is a part time position (12 – 15 hours/weeks) dedicated to assisting the Market Director with the administrative task of reviewing applications to ensure that they meet with our underwriting guidelines.

RESPONSIBILITIES
  • Attend end of week sales check-in meetings
  • Reviewing applications to ensure all appropriate line items are completed
  • Reviewing applications to ensure that information is compliant with underwriting guidelines
  • Communicating results of application inspection to the Market/Division
  • Provide general office/clerical assistance to the Market Director in support of app completion, QR, and pending business communications
SKILLS/EXPERIENCE
  • Successful and stable work history
  • Excellent PC skills including demonstrated knowledge of Excel and Microsoft Office Suite
COMPETENCIES
  • Proficient keyboarding, word processing, & file maintenance skills
  • Effective communication and interpersonal skills
  • Good math skills and calculator operation
  • Ability to use personal computer and software to develop spreadsheets, databases, and word processing documents
  • Good planning and organizational skills
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Assistant Manager, Underwriting - Chicago, IL
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an Assistant Manager, Underwriting to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Assistant Manager position is one that assists the Manager of an assigned business unit. This is a junior leadership role as this individual is responsible for supporting the Manager as the key on floor “go to” leader for the team to which they are assigned. This is a first stage as a management leader and will assist the Team Manager in running the business through various assigned duties. The key functions revolve around floor leadership, assisting in Team reporting, coaching and mentoring for ongoing support of employees, support for escalated customer issues, auditing production for quality assurance, problem solving customer issues, support of employee production issues, ensuring employees are adhering to their schedule, and support Team and Department in inter and intra departmental meetings and process development issues. Supporting the Manager and Department in inter and intra departmental activities supporting company initiatives as a subject matter expert. Responsible for creating various daily employee activity reports and the weekly / monthly production and quality reports for the Team. RESPONSIBILITIES:
  • Assist the Manager in all day to day activities in leading the Team
  • Management of Team in the absence of the Manager (all work schedules including after hours)
  • Produce employee individual daily work reports from i360 and OpenScape and develop the accompanying Trend Alert report analysis
  • Assisting employees as the key individual providing support for escalated customer or business issues
  • Subject matter expert for identifying and resolving customer related issues and problems
  • Maintain the daily attendance log for the Team and report all unplanned absences to appropriate party
  • Produce the weekly production and quality reports for the Team
  • Assist in auditing daily work performed by employees in both side by side coaching sessions and monthly audits
  • On floor supervision to ensure all employees are in adherence to their schedule and assisting employees in resolving work disruptions
  • Floor mentor for new employees and for those recently trained on new functions
  • Coaching employees on job performance and quality of work performed
  • Back-up for Manager team reports, producing the daily summary activity reports, submitting them to the department report administrator and notifying the Team of the results
  • Assist Manager in the monthly and quarterly Team meetings – facilitate assigned meetings with the Manager and taking a role during coaching portions of the meeting
  • On floor communications to all employees with new initiatives ensuring that employees are aware of new processes and procedures impacting their work
COMPETENCIES:
  • Leadership: communication, acts as an effective role model, motivates to create a Team environment, encourages Team to be successful, able to address issues effectively, persuasive and is enthusiastic.
  • Coaching and Mentoring: provides effective feedback for development, facilitates development through feedback and training, recommends development plans for employee development and is dedicated to individual growth
  • Problem solving: identifies and resolves effectively, anticipates issues and proactively addresses, fact based decision making and logically thinks through issues for a resolution.
  • Adaptability: ability to handle multiple tasks simultaneously, readily adopts new processes and initiatives, helps drive change and acceptance of change. Learning orientation with ability to learn and adapt quickly.
  • Initiative: Proactive, team player who volunteers for tasks or challenges, independent worker and identifies and acts to issues and problems.
  • Results driven: effectively focuses at the goals and tasks at hand and provides positive results, takes ownership for delivering results.
SKILLS/EXPERIENCE:
  • 3 – 5 years of supervision/management in an Insurance Underwriting or Claims department
  • Bachelor’s Degree preferred
  • Medical Terminology knowledge preferred
  • Outstanding team building skills
  • Excellent coaching and mentoring skills
  • Demonstrate sound judgment and decision making
  • Maintain high ethical standards
  • Ability to interact with diverse people and personalities
  • Excellent oral and written communication skills
  • Logical thinker
  • Goal orientated
  • Multi task orientation
  • Excellent problem solver
  • Independent worker
  • Coaching and training abilities
  • Microsoft Office – Excel, Word PowerPoint, Outlook
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now

Our agents and sales managers are employees, not independent contractors, and because of that, our employees have access to many benefits not offered to independent contractors. Benefits include:

  • Weekly payment of commissions (direct deposit available)
  •  Errors and Omissions insurance coverage 
  • Access to the company-sponsored 401(k) plan 
  • Medical insurance after 90 days
  • Dental and Life insurance after one year

Featured Jobs

Account Executive - Multiple Locations

Combined Insurance Business-to-Business Sales (Worksite Solutions)

Are you looking for a Sales opportunity with a leading company in the supplemental insurance industry?

Do you have an entrepreneurial mindset with Business-to-Business selling experience?

The Worksite Account Executive position provides an opportunity to work with professionals during regular business hours. We are seeking licensed insurance professionals with accident & health insurance experience to join our rapidly growing Worksite Solutions group, a division of Combined Insurance. Opportunities are available for Account Executives. This is a Business-to-Business (not individual) marketing and sales opportunity.

Combined Insurance, a recognized leader in supplemental insurance, is part of the ACE Group of Companies. ACE Group is one of the world’s largest multi-line property and casualty insurers with operations in 53 countries. ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Qualified candidates will be trained in our top-notch sales school to market our products and services to Employers, Affinity Groups & Associations, Payroll Partners, TPA's and the insurance brokerage community. To qualify for this opportunity, candidates must:

  • Understand the supplemental insurance marketplace.
  • Have professional presence, presentation and communication skills as you will be selling directly to Business owners and Executives.
  • Possess a hard work ethic and work well independently with little supervision.
  • Be highly motivated to build a successful portfolio of clients.
  • Focus on the customer – providing superior customer service before and after sale.
  • Hold active Life and Accident & Health Insurance License in your state or be willing to obtain them.
  • Have experience in Business-to-Business sales and working with business professionals.

Excellent Benefits including Stock Options
Combined Insurance provides a unique opportunity in that you will become a W-2 employee with a competitive benefits package including health and dental insurance, 401(k) retirement plan and life insurance. We offer comprehensive training, commissions and bonus structure and world-class award trips for those who qualify.

Your new career starts with a week of training in our home office, followed by field training with a Worksite Solutions professional to help you launch your career. Additionally, you may be assigned existing corporate accounts to service.

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

RESPONSIBILITIES

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+ State:
Territory Manager - Multiple Locations

The Territory Manager (TM) is responsible for leading, developing, building and managing a team of 5 or more Agents, generating sales to new customers, sales and service to current Combined Insurance policyholders, recruiting of new agents and delivering annual new sales objectives

RESPONSIBILITIES:

Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi
  • weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed

Field train Agents by accompanying them during sales visits as needed, typically at least one day every 2 weeks per Agent

  • Collect post-sales documentation and process according to documentation type including disposition of internal lead cards weekly

Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a  quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

Recruiting/Field Demos

  • Field recruit prospective new Agent candidates while training and selling
  • Establish local networks and sources within territory to find qualified new agent candidates
  • Conduct informational recruiting seminars to prospective new Agents as needed
  • Represent the Company at local job fairs or other hiring events
  • Assist MD’s with interview process of new agent candidates as needed
  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD

Other

  • Establish local presence for Company
  • Follow company policies and standards

COMPETENCIES:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

SPECIFIC SKILLS OR KNOWLEDGE:

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance sales
  • Minimum of 1 year Insurance Sales Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Obtaining your Life, Accident, and Health license is required prior to employment

REPORTS TO: Marketing Director

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Market Sales Director - Philadelphia, PA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Territory Manager - Multiple Locations

The Territory Manager (TM) is responsible for leading, developing, building and managing a team of 5 or more Agents, generating sales to new customers, sales and service to current Combined Insurance policyholders, recruiting of new agents and delivering annual new sales objectives

RESPONSIBILITIES:

Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi
  • weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed

Field train Agents by accompanying them during sales visits as needed, typically at least one day every 2 weeks per Agent

  • Collect post-sales documentation and process according to documentation type including disposition of internal lead cards weekly

Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a  quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

Recruiting/Field Demos

  • Field recruit prospective new Agent candidates while training and selling
  • Establish local networks and sources within territory to find qualified new agent candidates
  • Conduct informational recruiting seminars to prospective new Agents as needed
  • Represent the Company at local job fairs or other hiring events
  • Assist MD’s with interview process of new agent candidates as needed
  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD

Other

  • Establish local presence for Company
  • Follow company policies and standards

COMPETENCIES:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

SPECIFIC SKILLS OR KNOWLEDGE:

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance sales
  • Minimum of 1 year Insurance Sales Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Obtaining your Life, Accident, and Health license is required prior to employment

REPORTS TO: Marketing Director

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+ State:
Corporate Trainer - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Corporate Trainer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
A Corporate Trainer is a professional position responsible for preparing and facilitating training sessions for Combined Insurance’s new agents and front-line management staff in a classroom setting. The Combined Insurance Corporate Trainer provides training on all of Combined Insurance product offerings, sales skills and business processes.

RESPONSIBILITIES
  • Facilitation includes demonstrating a comprehensive sales approach by reviewing the sales life cycle and product lines. Maintaining a high energy level and positive morale is essential.
  • Corporate trainers will effectively guide adult learners through programs focused on personal development, selling skills, and activity management. A successful trainer continuously maximizes their student’s effectiveness by utilizing a variety of best practices, techniques and educational concepts.
  • Prepare and facilitate highly engaging and interactive training for field agents and front-line management staff members.
  • Manage classroom management skills to ensure participants are appropriately engaged in learning. Quickly intervene to address any participants who may become a distraction to the learning process (e.g., impacting moral).
  • Virtual learning – prepare and facilitate live virtual learning sessions. Includes technology setup and management as producer and facilitator using online virtual learning tools.
  • Coaching and support of field leaders in preparation and execution of virtual learning sessions
  • Perform basic administrative functions to maintain organization and classroom management. These tasks could include managing attendance, training calendars, and records.
  • Continuously seek feedback and keep lines of communication open to classroom participants, peers and management team; modify sessions as needed.
  • Effectively utilize assessment tools to monitor participant progress.
  • Consistently monitor and assess a participant’s performance, trends, and identify specific skill/gaps to ensure training objectives are satisfied.
  • Provide input and make recommendations regarding the procedures and practices of agent training.
  • Provide ongoing training support to field agents and account executives; assist with client-specific training when needed.
  • Perform other related duties and activities as required.
COMPETENCIES
  • 1-3 Years of facilitation experience. Including virtual and classroom training preferred
  • Proficiency in Adobe Connect or comparable virtual learning platform preferred
  • Proficient in using MS Suite (MS word, PowerPoint, Excel)
  • Sales experience is a plus
  • Organized and detail oriented
  • Ability to communicate with a variety of levels within the organization
  • Coaching and Mentoring
  • Provides feedback
  • Assess performance
  • Leadership
  • Fosters team commitment
  • Adaptability
  • Learning Orientation
  • Persuasiveness
  • Motivator
EDUCATION
  • Bachelor’s Degree or higher preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - West Des Moines, IA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - Nashville, TN

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - Bilingual - New York City, NY

POSITION SUMMARY:

The Market Director (MD) is primarily responsible for driving overall performance of the local Hispanic Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude throughout the Hispanic Market.

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.
  • Bilingual Spanish
  • Strong network within the local Hispanic community

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Development Trainer (Bilingual-Spanish) - Florida - Work at Home

POSITION SUMMARY:

The Market Development Trainer will be responsible for improving execution of the selling system and activity management at the territory level of markets included in the Market Development Project. Key activities will be providing coaching and direction to Agents and Territory Manager at morning meetings and in the field daily. Will also make recommendations up the line for potential improvements. Must be able to travel overnight weekly( Sunday night through Thursday / Monday morning through Friday )

Responsibilities:

Work with Territory Managers/Agents daily at morning meetings and in the field to insure proper execution of the selling system with objective of improving results and developing talent. Primary areas of focus will be:

1.Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

2. New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi-weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed
  • Field train Agents by accompanying them during sales visits as needed, typically at least one-day every 2 weeks per Agent
  • Collect post-sales documentation and process according to documentation type including dispositioning internal lead cards weekly

3. Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

4. Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

5. Recruiting/Field Demos

  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD
  • Field recruit prospective new agents

6. Other

  • Establish local presence for Company
  • Follow company policies and standards

Competencies:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

Specific Skills & Knowledge

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance Sales/Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Must be able to travel weekly – Sunday night through Thursday, Monday morning through Friday

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Denver, CO

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - Philadelphia, PA
POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual HR Generalist - Dallas, TX
Combined Insurance is seeking a HR Generalist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
Under the direction of the AVP, Human Resources, the field HR Generalist will provide support with various professional and administrative level duties in the field including strategy implementation and analysis, employee relations and compliance as well as field talent review and development. The HR Generalist will support and collaborate with key business partners including Sales Agents, Territory Managers, Market Directors and Regional Directors. Opportunity to grow into a HR Business Partner role.

RESPONSIBILITIES:
  • Provide daily HR support to multiple sales territories throughout the South.
  • Serve as a trusted advisor to sales managers- properly interpret and consistently administer policies.
  • Support the development and delivery of training programs focused on benefits, performance management and professional development.
  • Recommend and lead improvements in HR programs, practices and policies.
  • Serve as employee advocate to support employee engagement and retention initiatives.
  • Support field recruiting events and activities.
  • Ensure that the field adheres to all state and federal regulations pertaining to employment matters.
  • Manage the Leave process in conjunction with outside vendor and corporate benefits; assist managers and employees with questions.
  • Provide support and coaching to management in appropriate resolution of performance and employee relations issues.
  • Respond to inquiries regarding policies, procedures and programs.
  • Lead or participate in special projects both individually and on cross-functional teams.
COMPETENCIES:
  • Results Orientation – Effectively executes on plans, drives for results and takes accountability for outcomes; perseveres and does not give up easily in challenging situations; takes full accountability for achieving desired results.
  • Values Orientation – Upholds and models Combined values and always does the right thing for the company, colleagues and customers; is direct, truthful and trusted by others; acts as a team player; acts ethically and maintains a high level of professional integrity.
  • Initiative – Willingly does more than is required or expected in the job; meets objectives on time with minimal supervision; eager and willing to go the extra mile in terms of time and effort; is self-motivated and seizes opportunities to make a difference.
Qualifications

SKILLS/EXPERIENCE:
  • 5 – 5-7 years in Human Resources or equivalent; previous experience supporting sales in a matrix-based environment is preferred.
  • Strong analytical and problem solving skills
  • Ability to work independently and manage multiple priorities in a fast paced environment
  • Excellent written and verbal communications skills; experience speaking in front of groups.
  • Pro-active partner who offers input, information, and recommendations that meet business goals.
  • High energy with a strong drive for results.
  • Experience with data analytics- developing reports, analyzing data and data presentation
  • Highly proficient in Microsoft Office
  • Must be able to travel (sometimes overnight) up to 25%
  • Exposure to leave of absence/FMLA and Worker’s Comp is a plus
  • Bilingual Spanish required
EDUCATION:
  • Bachelor’s Degree
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Director - Sales - Military - San Diego, CA
The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual Sales Trainer - Chicago, IL
Combined Insurance is seeking a Bilingual Corporate Trainer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

The Bilingual Corporate Trainer is an entry level professional position responsible for preparing and facilitating training sessions for Combined Insurance’s new agents and front-line management staff in a classroom setting.

Facilitation includes demonstrating a comprehensive sales approach by reviewing the sales life cycle and product lines. Maintaining a high energy level and positive morale is essential.

Trainers will effectively guide adult learners through programs focused on personal development, selling skills, and activity management. A successful trainer continuously maximizes their student’s effectiveness by utilizing a variety of best practices, techniques and educational concepts.

MAJOR DUTIES:
  • Prepares and facilitates routine training for field agents and front-line management staff members to suit an adult learner.
  • Manages classroom behaviors to ensure participants are adequately engaged in learning and will seek assistance to remove participants who are not and serve as a distraction to the learning process e.g., impacting morale.
  • Performs basic administrative functions to maintain organization and classroom management; tasks could include managing attendance, training calendars, and records.
  • Continuously seeks ongoing feedback and keeps lines of communication open to classroom participants, peers and management team; modifies sessions as needed. Issues assessment tools to monitor participant progress.
  • Consistently monitors and assesses a participant’s performance, trends, and identifies specific skill/gaps to ensure training objectives are satisfied.
  • Provides input and makes recommendations regarding the procedures and practices of agent training.
  • Provides ongoing training support to field agents and account executives; may assist with client-specific training.
  • Performs other related duties and activities as required.
QUALIFICATIONS
  • 3 years of facilitation experience
  • Proficient in using MS Suite (MS word, Powerpoint, Excel)
  • Sales experience is a plus
  • Organized and detail oriented
  • Ability to communicate with a variety of levels within the organization
  • Bilingual Spanish speaker
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Government Relations Director - Glenview, IL
Combined Insurance is seeking a Government Relations Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Government Relations Director will coordinate all government relations activities for Combined Insurance including legislative tracking and analysis. Work with Combined’s parent company the Government Relations team to develop and implement Combined’s government relations priorities. This position requires 10-20% travel to state regulatory agencies, national regulatory meetings and nation/state trade associations.

RESPONSIBILITIES:
  • Identify and track pending legislation and regulations that affects Combined Insurance’s products and operations. Work with Compliance to track implementation of operational changes necessary to comply with new laws and regulations.
  • Lead the Government Relations function at Combined Insurance and represent the company when meeting with regulators, government and elected officials.
  • Direct Combined’s lobbying and government affairs strategy and coordinate activities with Ace government relations staff.
  • Develop and lead Combined’s legislative and policy strategy and coordinate activities with government relations leaders.
  • Advise senior leadership at Combined on major legislative and regulatory challenges and opportunities and their effect on Combined’s operations including the ACA, Medicaid and Medicare and unclaimed property.
  • Monitor and track trade and industry developments through trade associations and the Government Relations organization.
  • Analyze and interpret new legislation and regulations and advise Combined’s business operations on the requirements and impact of regulatory changes.
  • Work with the Government Relations team to identify and articulate the company’s position with respect to pending legislation and regulations.
  • Develop strong working relationships with state regulators, trade association staff, state legislators and other insurance industry representatives.
  • Develop strong working relationships with the Government Relations organization to assist in identifying potential legislative and regulatory concerns and implementing proactive government affairs strategies.
  • Provide reporting and regular updates on government and regulatory matters to operational business units and senior management.
  • Represent Combined Insurance at industry events such as NAIC, IRES, Illinois Life Insurance Council, etc.
  • Assist trade groups in commenting on proposed legislation and regulations.
  • Participate on calls and conferences with industry trade groups.
Qualifications

SKILLS/EXPERIENCE:
  • 7+ years experience in government relations and legislative tracking.
  • 7+ years experience insurance industry experience high preferred.
  • Excellent interpersonal and communication skills
  • Experience working with legal research tools LexisNexis, StateNet, etc.
  • Excellent verbal and written presentation skills
COMPETENCIES:
  • Ability to work in a team environment as part of a large complex organization and a matrix reporting structure. Ability to interact at all levels of the organization.
  • Ability to advise senior management, but also advise and assist mid-level compliance and operations personnel on law changes and implementation strategies.
  • Strong understanding of insurance regulation and a working knowledge of insurance organizations and trade groups.
  • Ability to interact effectively with legislators, insurance department officials and insurance industry representatives.
  • Ability to analyze and communicate key provisions of complex insurance laws and regulations.
EDUCATION:
Bachelors Degree, J.D. highly preferred.

OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Risk Analyst - Chicago, IL
DESCRIPTION
Combined Insurance is seeking a Risk Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Risk Analyst of Global Risk Management (RA-GRM) is an entry level staff position that supports the execution of the risk management process for Combined Insurance Company. The incumbent reports directly to the VP, Global Risk Management. RA-GRM interacts with internal auditing, insurance, fraud, corporate investigations and information security. The incumbent manages and develops a comprehensive process for assessing, identifying, monitoring and reducing pertinent business risks that could interfere with the company's objectives and goals. The RA-GRM is responsible for supporting the effective implementation of the risk control governance framework within Combined Insurance Company to meet the requirements of the Board of Directors (Board); the Combined Company Chief Executive Officer (CEO); the applicable policies, standards, practices, and authorities established by the Risk organization; applicable legal and regulatory requirements; and applicable Insurance organization guidelines, handbooks and similar publications.

RESPONSIBILITIES
Analysis and Quantification
  • Documenting the approach for the management of risk in the Insurance Company, clearly identifying the inherent risks of the business, along with providing clarity on the control structures and management responsibilities for the performance of controls
  • Examining the processes and controls to assess the accuracy of any risk information or analysis provided by business lines in order to be in a position to offer objective reporting to Management
  • Proactive monitoring of risk exposures in conformity with the risk principles, profile, appetite and limits approved by the Board of Combined Insurance while aggregating and reporting material risks.
  • Monitoring the aggregate risk exposure of the International units through periodic communication and reporting material risks to Management.
  • Providing regular reports to Management in a manner and format that allows them to clearly understand the risks being assumed
Risk Mitigation
  • Exercising Risk Control practices in accordance with the Risk Authorities, including decisions on exceptions to Group policy, and ensuring appropriate evaluation of risk (including reputation risk) and reward in risk decisions
  • Partnering closely with the other control functions, supporting the Combined Insurance Company, to ensure that operational controls meet management's need for risk oversight.
Enterprise View
  • Supporting the Global Risk Management team in educating the business on risk policies, processes and applications as needed and promoting a strong fiduciary risk management culture
  • Attending Risk Management Committee meetings, including overseeing the status of any remediation programs necessary to address control issues and providing regular reports to Management
  • Reviewing new business opportunities and outsourcing Initiatives while creating an awareness of relevant risks.
SKILLS/EXPERIENCE
  • Understanding of Company activities and the risks inherent in those activities including potential conflicts of interest in transactions with or involving affiliates
  • Hands on individual, capable of identifying and escalating gaps in controls, and holding management accountable for the closure of gaps
  • Knowledge of the traditional risk management framework
  • Demonstrated experience in a Risk, Audit or Compliance role relating to an Insurance business
  • Demonstrated experience using data analytic tools for examining trends and anomalies in large volumes of data
  • Up to 3 years of experience in a risk management or control monitoring function
  • Up to 3 years of experience in the A&H Insurance industry
COMPETENCIES
  • Planning
  • Risk Management
  • Communication
  • Decision Making
  • Team Development
  • Results Focus
  • Affecting Change
EDUCATION
  • Bachelors Degree
  • Certification in risk management, audit and/or control practices (e.g. Certified Risk Professional, Certified Internal Auditor, Certified Management ) is a plus
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Product and Marketing Director - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Product and Marketing Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Product and Marketing Director will be an in house expert on individual and group supplemental benefits, Combined’s own individual and group supplemental products offered through Combined Worksite Solutions and relevant competitor products. He/she must be knowledgeable in how Combined differentiates, competes, compares, and positions itself within the supplemental benefits industry. Additionally, he/she will be responsible for marketing, sales and product management activities such as: competitive marketing research and analysis, product development, supporting distribution relationships and sales channel development, collaborative cross-functional product implementation, product training, and marketing collateral.

RESPONSIBILITIES
Competitive Analysis & Sales Support
  • Analyze, document, summarize, position and distribute key differentiating factors amongst competing Worksite products/carriers to Sales Channel
  • Develop competitive product comparisons to Support Sales
  • Interpret Requests For Proposals (RFPs) and support Proposal Development
  • Recommend competitive plan designs to meet the needs of customers and win cases
  • Create and customize PowerPoint presentations and handouts for Broker/Sales meetings
  • Pursue language & positioning that promotes value proposition
Risk Mitigation
  • Exercising Risk Control practices in accordance with the Risk Authorities, including decisions on exceptions to Group policy, and ensuring appropriate evaluation of risk (including reputation risk) and reward in risk decisions
  • Partnering closely with the other control functions, supporting the Combined Insurance Company, to ensure that operational controls meet management's need for risk oversight.
Marketing
  • Manage and assist with content development of producer materials, enrollment collateral, videos, website, Microsites, ads, etc.
  • Manage Collateral and Collaborate through Production
  • Support relationships with brokers, enrollment agencies and independent marketing agencies
  • Field questions from the sales team on products and compliance; provide marketing materials upon request
New Product Development
  • Analyze and interpret market research to assist in development of new competitive, and compelling product designs
  • Acquire and review competitive state filings
  • Review and Interpret competitor marketing materials
  • Manage, track, follow-up and report on state filings of new products and new forms
  • Collaborate with Compliance, Legal, Actuarial, Administration and consultants to review and respond to state special redlines, department of insurance objections, and regulatory changes
Product Management
  • Cross-functional collaboration with the Actuarial department, Legal/Compliance, Group Underwriting, New Business, Operations, IT and Claims
  • Cross-functional implementation across marketing and administration
  • Provide product training to our sales team and case-specific training to our enrollment firms
  • Product documentation for state-specific filings and rates to ensure compliance
SKILLS/EXPERIENCE
  • Understanding of the Worksite Market and Supplemental Benefits
  • Familiarity with reviewing and interpreting life and health policy forms and state filings
  • Expert in creating competitive spreadsheets and positioning products
  • Strong problem solving/analytical skills
  • Cross-functional teamwork and collaboration
  • Strong organizational skills and attention to detail
  • Excellent interpersonal, communication and presentation skills; relationship management focus
  • Ability to collaborate and resolve conflict
EDUCATION
  • 5+ years of experience in Product Management, Worksite Market and Life and Health
  • Bachelor’s Degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Client Services Manager - Glenview, IL

DESCRIPTION
Combined Insurance is seeking a Client Services Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Client Services Manager leads a team of Client Coordinators and other support staff to provide outstanding service to brokerage customers and partners. While advocating a climate of ownership and accountability the Manager trains, coaches, and mentors team members in order to deliver support to all brokers, enrollment firms, and their associated client companies. The role continually seeks to improve methods to service customers and deliver positive business results.

RESPONSIBILITIES

  • Lead team of Client Coordinators, and other support staff, focused on supporting brokers, enrollment firms, and their associated client companies.
  • Coach and mentor team members and maintain culture of continuous improvement.
  • Effectively manage resources and direct workflows to optimize service outcomes and achieve business objectives.
  • Perform regular audits and continually analyze, propose, and implement improvements to workflows, structure, and service models.
  • Maintain up to date knowledge of client needs, Combined products, and insurance industry.
  • Maintain positive working relationships with related departments to resolve customer issues and make continuous improvements.
  • Manage team budget to achieve goals with designated resources.

COMPETENCIES

  • Ability to act as a leader, manager, and mentor to a team
  • Exceptional customer service and a strong ownership of relationships
  • Ability to work independently and manage competing priorities
  • Ability to work under pressure to meet client needs
  • Strong written and verbal communication skills
  • Working knowledge of budget process and ability to manage team resources within plan

QUALIFICATIONS

  • Successful leadership of a customer service team, preferably in the insurance, financial or professional services industries
  • History of continuous process improvement and proactive ownership of workflows
  • Strong skills using Microsoft Office suite of products
  • Background in insurance preferred

EDUCATION

  • Bachelors Degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Field Operations, AVP - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Field Operations, AVP to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Reporting to the head of US Sales Operations, the Field Operations, AVP oversees sales operations support for the U.S. with accountability for continuous process improvement and effectiveness. Acting as a true partner with sales leadership, and through project management leadership and analytical support, the AVP creates and maintains support activities essential to sales force productivity. Strong project management and sales support skills are needed to succeed in this role.

RESPONSIBILITIES
  • Leads the National Field Operations Team, located throughout the U.S., and is responsible for sales operations support for the core US sales organization.
  • Fosters and maintains a collaborative relationship with key management to lead efficient and accurate sales initiatives.
  • Proactively identifies and pursues opportunities to improve sales processes and support activities. Works closely with sales management to audit sales process quality and prioritize opportunities for improvement.
  • Assists sales management in understanding process bottlenecks and inconsistencies. Ensures alignment of support process with sales systems.
  • Oversees enabling technologies, including iPads, applications, and self-service functions, for field sales teams. Monitors the organization’s compliance with required standards for use of these tools. Works closely with sales management to optimize the effectiveness of the company’s technology investments. Includes responsibility for oversight of new rollouts, business continuity planning, supply management, and retrieval of devices from terminated employees.
  • Partners effectively with other functional leads to improve support processes. Develops and reports metrics for monitoring program and team effectiveness.
  • Monitors the efficient distribution of sales reports and other management information to field sales managers. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.
  • Oversees real estate support, including conducting needs analyses for space, creating and maintaining standards for office arrangement, and identifying new local office locations.
  • Oversees field infrastructure support, such as technology, leased vehicles, office supplies, and other support tools. Recruits and develops top talent for the sales operations function. Proactively monitors and implements best practices and ensures that team members continually develop skills.
  • Support field management on development and training through meetings and consistent communication.
  • Coordinate with the Field Development organization to ensure an effective onboarding and continuous training process for agents and managers.
SKILLS/EXPERIENCE
  • 5-7+ years of sales operations or sales management leadership
  • Professional designations in project management, sales operations or insurance preferred
  • Service industry experience required, insurance or financial industries preferred
  • Experience managing a remote team preferred
  • Successfully led and implemented large process improvements
  • Technology proficiency – PCs, iPads, Microsoft Office suite
COMPETENCIES
  • Advanced analytical and critical thinking skills with ability to quantify results
  • Strong business acumen, specifically in operational support
  • Advanced project management skills and training
  • Strong communications skills, both verbal and written
  • Ability to lead and motivate remote employees
  • Ability to be flexible and succeed in a fast paced and continually changing environment
  • Ability to influence stakeholders across the organization
EDUCATION
  • Bachelor’s degree or equivalent work experience
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual Customer Service/Call Center Rep - Chicago, IL
DESCRIPTION
Combined Insurance is seeking a Bilingual Customer Service/Call Center Rep to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Combined Insurance is hiring Bilingual Customer Service and Call Center Representatives. Our employees are trained through a series of formal in class training sessions along with on the job training servicing all core types of calls that come into the Call Center. The individual demonstrates consistent good quality and performance results. Has displayed good job knowledge, confidence in all calls, good problem solving abilities and provides consistent service that is customer focused and professional. This is a growth and development entry level position where and employee masters the core Customer Service Rep position requirements and demonstrates the abilities to being a competent CSR.

This position requires that the individual go through all phases of the core training of the CSR position. They will learn how to service the core calls received in the CSR position (Claims and customer service calls for policyholders and agents – in all core lines of business, Accident, Life and Health)

This position requires the employee to be trained and develop good work habits and must be a motivated worker, confident and capable to handle all service and claim situations.

This training program also includes training in soft skills while communicating with customers, being focused on their needs and develops a customer centric approach in servicing customer’s needs. Ultimately should demonstrate very good service capabilities and consistent customer focused approach.

The successful individual who has learned all policy product lines, all procedures for the core calls, demonstrated good productivity, quality and dependability results along with being customer focused in all call work will be considered for a promotion to the level 2 CSR position. Typically an employee will spend 12 – 18 months in this position before they are considered for promotion.

SKILLS/EXPERIENCE
  • Very good communication skills with the customers and agents
  • Excellent telephone skills
  • Focused on customer experience providing professional service
  • Very good problem solving skills
  • Very good business writing skills – emails, case work documenting calls and occasional letters written to the customer
  • Ability to multi-task while on line with customer
  • Bilingual - Fluent in Spanish
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Senior Enrollment Support Specialist - Glenview, IL

DESCRIPTION
Combined Insurance is seeking a Senior Enrollment Support Specialist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Senior Enrollment Support Specialist supports Worksite’s revenue growth and business development plans by performing a variety of job functions supporting both internal and external customers. The Senior Sales Support Specialist’s main responsibility is to work with Account Executives (AE’s) and Brokerage Business Development Managers (BDM’s) on all facets of a client enrollment or re-service.

RESPONSIBILITIES

  • Provide help desk support for our sales team and brokers for questions regarding our proprietary enrollment and presentation software.
  • Prepare enrollment set up documentation and perform system testing for our 3rd party enrollment system providers.
  • Provide implementation support and act as liaison for our sales people for all enrollment methodologies.
  • Complete special projects and other duties as assigned by management
  • Coordinate enrollment efforts with the sales team and home office
  • Strong computer skills

COMPETENCIES

  • Ability to work independently and manage competing priorities
  • Demonstrated customer service skills and focus
  • Ability to learn quickly
  • Ability to work under pressure and with tight deadlines
  • Solid work ethic and professional demeanor

QUALIFICATIONS

  • Knowledge of Worksite sales and sales process
  • Familiarity or prior experience with systems a plus
  • Insurance experience strongly preferred
  • Strong PC skills, Excel, Adobe, Powerpoint and Access
  • Keen ability to handle multiple projects with constraint to deadlines.
  • Excellent interpersonal skills
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving skills
  • Strong organizational skills with emphasis on attention to detail

EDUCATION

  • 4-year college degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual Administrative Assistant - Dallas, TX
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an Bilingual Administrative Assistant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Provide support to the Zone Manager, Senior Administrator, Divisional Managers and Sales Management/Sales Representatives while ensuring that business requirements are met for the Zone/Division. Responsible for providing and implementing Quality Business training and education initiatives including regular inspection of results and management procedures impacting premium and policyholder growth within the Zone, Division, Markets, and Territories. Responsible for ensuring all sales units operate in accordance with all Company systems and standards and all financial transactions including accounts payable and bonus payments are handled in compliance with company business and ethical standards. Also responsible for training clerical staff for the Zone as approved/required.

RESPONSIBILITIES
Provide support to the Zones, Divisions, Markets and sales force as follows:
  • Budget management (forecasting / planning / managing / monitoring / monthly reconciliation)
  • Plan annual sales budget in line with annual growth initiatives
  • Manage & monitor expenses each month to ensure expenses are in line with plan and growth initiatives
  • Oversee and train the Divisional staff on the monthly reconciliation of expenses
  • Approve expense reports & disbursements for the Zone & Divisional staff in accordance w/ company policy & expense guidelines
  • Review special compensation situations, verifying and approving
  • Verify and approve bonuses (weekly, monthly, quarterly, semi annually, annually)
  • Ensure all compliance issues for the Zone/Division are communicated and handled in line with company standards, guidelines and timelines.
  • Review & monitor consumer complaints and follow up with training and/or specific action to include training and/or termination of employment for severity one complaints as advised by legal counsel.
  • Review and monitor sales activities and new applications for ethical compliance and take the appropriate action with management and sales representatives when wrong doing is suspected to include interviewing the agents involved
  • Provide continual training on ethics and zero tolerance policies and document said training with all Managers and Sales Representatives on a semi-annual basis.
  • Quality Business Activities (Inspection / Communications / Training) and attend the following meetings as requested to train on Q.B. practices:
    • Monthly full day meeting with an entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with TMs
    • Divisional Meetings as scheduled
    • National Meetings as required
  • Attend TM am meetings
  • Attend team check-ins
  • Critical Business Planning:
  • Provide support to the Zone & Divisions with the development of long range plans that support annual growth initiatives.
  • Prepare measurement tools to track performance of staff and sales territories to meet performance targets.
  • Review and monitor weekly reports related to the operation and performance of the Zone / Division and communicate results to management.
  • Communicate, develop, coordinate and implement strategies for improvement
  • Using the various, reporting methodologies analyze Division and respective sales territories performance to identify good/bad practices in the model and provide recommendations to sales management to support continuous improvement and achieving annual growth initiatives.
  • Assist the Divisional Manager with the annual performance review process (OPMS).
  • Process paperwork required for HR and IT as necessary (i.e. promotions/demotions/new equipment)
  • Coordinate and report on all real estate issues for the Zone / Division.
  • Ensure activities of Zone & Divisions are aligned with company standards/requirements for quality business, legal requirements, and general operating standards.
SKILLS/EXPERIENCE
  • Strong background in proprietary business knowledge that is required to interpret and report on industry sales practices, compliance, and sales strategies.
  • Strong communication skills
  • Strong organizational skills
  • Ability to review, interpret and report on various statistical data
  • Demonstrate sound judgment and decision making
  • Ability to interpret policy, procedures, and data
  • Ability to maintain high ethical standards
  • Strong problem solving skills
  • Ability to use personal computer and software to develop spreadsheets and perform data analysis
SPECIFIC SKILLS OR KNOWLEDGE:
  • Proprietary business knowledge is required to perform the critical business planning requirements of the position.
  • Successful and stable work history
  • Excellent PC skills required w/ working knowledge of Excel.
  • Good knowledge of company policy, systems, reports, and processes
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Database Management Analyst - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Database Management Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This position is responsible for maintaining the financial data warehouse in the FP&A team and creating custom databases to support new financial analysis capabilities.

RESPONSIBILITIES
  • Maintain the financial data warehouse to support the financial cycles, by rolling and freezing each cycle. Load and balance data from source systems
  • Support system enhancements by developing code to support new system logic
  • Identify opportunities to optimize the memory and performance of the system
  • Work with the FP&A team to leverage the data warehouse more effectively, via enhanced analytics and/or more concise reporting
  • Develop new databases (both one time and ongoing) to support and enhance the analytic and reporting capabilities of the team
  • Work with large sets of data that require validation, cleansing, and troubleshooting
  • Analyze and integrate data from multiple sources
  • Coordinate system changes with appropriate IT personnel
  • Develop and prepare weekly and monthly reports to address the business needs of the Finance department
  • Identify and execute upon opportunities to leverage technology more effectively
SKILLS/EXPERIENCE
  • Two to five years business experience, knowledge of insurance industry a plus
  • Excellent technical skills including advanced knowledge of Excel and Access
  • Extensive knowledge of SQL (or comparable) programming language
  • Programming experience in a financial software package (TM1 preferred, Hyperion, Cognos Planning, etc) a plus
  • Business Intelligence and/or dashboard experience
  • Experience working with large databases
  • Strong analytical, problem-solving and multi-tasking skills
  • Ability to work independently to complete assignments in a timely manner
EDUCATION:
  • Bachelor's degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
New Business Representative - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a New Business Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The New Business Representative is responsible for the processing of application data and underwriting set up for new business as well as general administrative support for the PFP book of business. By applying issuance and underwriting guidelines, this individual expeditiously and appropriately completes the new business processes and additional tasks such as Lifeguard entry in support of new regions/products as well as clerical tasks such as cancellations, beneficiary changes, etc. The representative completes appropriate follow-through and follow-up, and documents and communicates confirmation. They utilize knowledge and expertise of standards, guidelines and regulations to determine action, answer inquiries and provide exceptional customer support to PFP and their members.

RESPONSIBILITIES
  • Process applications and any affiliated requests within defined time parameters.
  • Process enrollment entry and general administrative tasks as required.
  • Apply knowledge of products and services in order to provide customer-centric outcomes.
  • Work with internal and external parties to research and resolve any issues and report resolution.
  • Work closely with the Premium Analysts and Customer Service reps to integrate all aspects of an issue toward specific resolution.
SKILLS/EXPERIENCE
  • 0-3 years of customer service experience, preferably in insurance, financial or professional services
  • Strong interpersonal skills that encourage team cooperation.
  • Ability to manage several inquiries at the same time and excellent organizational and time management skills.
  • Intermediate skill using the Microsoft Office suite of products, Microsoft Outlook.
COMPETENCIES:
  • Strong organizational, interpersonal and customer service skills.
  • Ability to learn and use enrollment system.
  • Ability to multitask and complete multiple priorities on time.
  • Strong problem solving skills.
  • Ability to partner with both internal and external resources to solve issues.
  • Strong knowledge of products, Combined procedures and customer needs.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Customer Care Associate - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Customer Care Associate to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Customer Care Associate handles customer inquiries from PFP, PFP members and others in order to support the PFP book of business. The position processes changes in billing, coverage, beneficiary, etc. in an accurate and timely manner while completing appropriate follow-through and follow-up, and documenting and effectively communicating. This individual utilizes product and system knowledge and expertise to answer inquiries and provide strong customer support to PFP, their members and the affiliated credit unions.

RESPONSIBILITIES
  • Process telephonic and written customer service requests within defined time parameters.
  • Appropriately handle independently or forward request to appropriate party
  • Provide customer-centric outcomes using knowledge of products and services.
  • Effectively work with internal and external parties to research and resolve any issues and report resolution.
  • Work closely with the Premium Analysts and New Business reps to integrate all aspects of an issue toward specific resolution.
SKILLS/EXPERIENCE
  • 2-5 years of customer service experience, preferably in insurance, financial or professional services
  • Strong interpersonal skills that encourage team cooperation.
  • Ability to manage several inquiries at the same time and excellent organizational and time management skills.
  • Intermediate skill using the Microsoft Office suite of products, Microsoft Outlook.
COMPETENCIES:
  • Strong organizational, interpersonal and customer service skills.
  • Ability to understand client needs and situation and drive solutions
  • Strong problem solving skills.
  • Ability to partner with both internal and external resources to solve issues.
  • Strong knowledge of products, Combined procedures and customer needs
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Underwriter - Glenview, IL
DESCRIPTION
Combined Insurance is seeking an Underwriter to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Analyze applications, review prior application data, claim history and supporting documents to determine if application can be issued immediately, or if further investigation is required. Perform necessary system transactions to correct application record. Contact agents and applicants to clarify and correct inconsistent information. Evaluate existing coverage amounts (this company and others) to determine benefit amounts and replacement regulations. Examine appropriate underwriting parameters for guidance in determining if additional information is needed to evaluate risk. Authenticate income and occupation class and equate to benefits applied for. Evaluate medical and non-medical information generated by the underwriting process, to properly assess and classify the risk, and review completed phone interviews and review medical records. Perform necessary system transactions.

RESPONSIBILITIES
  • Review medical records and other documentation to make risk related decisions to approve or decline applications
  • Monitor pending business and ensure applications are reviewed within the department’s established time service standards
  • Communicate with PFP, applicants and sales administrative staff verbally and in writing regarding status of applications, requests for premium shortages or any other information required to approve the application
  • Review completed telephone interviews
  • Grow knowledge and proficiency within underwriting domain
  • Perform additional duties as requested
SKILLS/EXPERIENCE
  • 2-3 years of experience with underwriting individual supplemental health business
  • Ability to make sound risk-related decisions and communicate effectively, particularly with sales force
  • Strong interpersonal skills that encourage team cooperation.
  • Ability to manage several inquiries at the same time and excellent organizational and time management skills.
  • Intermediate skill using the Microsoft Office suite of products, Microsoft Outlook.
COMPETENCIES:
  • Strong organizational, interpersonal and customer service skills.
  • Ability to multitask and complete multiple priorities on time
  • Strong problem solving skills.
  • Ability to partner with both internal and external resources to solve issues.
  • Strong knowledge of products, Combined procedures and customer
  • needs
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
VP, Brand and Marketing Communications - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a VP, Brand and Marketing Communications to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
V.P. of Brand and Marketing Communication drives the development and execution of all brand and marketing activities to meet strategic objectives and sales goals globally. This position plays a leadership role in communicating the product strategy, vision and value proposition. Directly engages in, and has ultimate responsibility for, strategic brand development and is responsible for Customer Brand Experience. This individual will lead a team of communications experts, creating a nimble and responsive marketing team that can help bring products to market quickly, increasing sales conversions and improving customer engagement.

RESPONSIBILITIES
  • Manage a marketing team responsible for leading and managing all of Combined’s recruiting and sales collateral, digital and direct marketing, and brand initiatives.
  • Oversee lead programs for captive agency force, value add programs to existing customers and coordinates with Operational Areas to support retention programs
  • Build and manage best in class team of marketing communication experts; oversee hiring, development and management of all marketing teams, working across the organization to develop programs that acquire new employees and customers, and maximize existing customer relationships.
  • Oversee development and implementation of integrated marketing programs, identifying and exploiting key owned, earned and paid media channels.
  • Champion and ensure consistent application of brand standards globally.
  • Develop and manage cohesive brand strategy across core, worksite and alternative distribution channels with multiple touch points.
  • Drive speed to market for new products and expanded distribution channels with streamlined processes and strong partnerships across the organization.
  • Lead development of marketing strategies and programs, managing the global approach to new product marketing and launch planning.
  • Collaborate with project sponsors to scope, develop and execute recruiting and marketing programs and campaigns; assure appropriate media mix, alignment and synergy across channels to meet objectives.
  • Develop and execute annual and long range marketing plans based on in-depth understanding of market segmentation, market trends, customer needs, and competitive position.
  • Analyze customer insights and segmentation frameworks to identify and prioritize highest value prospects and existing customers, allocating marketing resources and budget to meet goals.
  • Lead in-house design team and outside vendors to provide ongoing high-impact creative.
  • Partners with and manages work assigned to agencies, including digital and traditional media, creative and social media.
  • Oversee allocation of marketing budget to meet financial and strategic goals; ensure spend is prioritized against company objectives and relevant growth drivers.
SKILLS/EXPERIENCE
  • 10+ years of directly related, progressively responsible, marketing experience
  • Working knowledge of the supplemental insurance industry a plus.
  • 3 years of P&L or budget management experience; able to develop an operating budget and monitor / control expenses; manages variances between budgeted and actual expenses.
  • Good communication, interpersonal and leadership skills required; ideal candidate should have prior experience with marketing, sales, annual and strategic planning, and new product launch.
  • Able to understand business needs and translate those needs into actionable and measurable marketing plans that drive sales and elevate perceptions of the brand with the target audience.
  • Demonstrated experience working on the creation, development, implementation and assessment of marketing strategies, communication pieces and programs that consistently drive results.
  • Experience managing agency and freelance vendors.
  • Strong creative thinking and analytical problem solving skills.
  • Deep understanding of how strategy drives execution to ultimately produce effective campaigns and collateral that are on-target and comprehensive from a messaging perspective, and in turn, effectively delivers on the goals and objectives.
  • Strong project management skills and ability to oversee multiple projects
  • Experience leveraging insights about the target audience to design and build effective segmentation, recruiting and/or marketing campaigns; must have experience with traditional and digital advertising mediums.
  • Proven experience in agency and external partner selection; review and approve contracts; multi-million dollar budget management experience required.
EDUCATION:
  • Bachelor degree required in business, marketing or comparable discipline; MBA preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Premium Account Analyst - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Premium Account Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Premium Account Analyst is responsible for the processing, reconciliation and application of premium payments for PFP policies. These responsibilities include applying premium payments, maintaining client/customer data, and processing premium-related policy changes as well as reconciling monies in suspense to provide payment for individuals’ coverage and appropriate compensation for PFP. Successful incumbents provide strong customer support to PFP, their members, and the affiliated credit unions.

RESPONSIBILITIES
  • Process and apply premium payments within defined time parameters.
  • Reconcile suspense entries to facilitate payments.
  • Work with internal and external parties to research and resolve any premium inquiries and report resolution.
  • Work with internal and external parties to facilitate new billing arrangements and assure appropriate premium collection.
  • Resolve premium discrepancies within defined time parameters and report resolution.
SKILLS/EXPERIENCE
  • 1-3 years of billing or accounts receivable experience, preferably in insurance, financial or professional services
  • Ability to manage several inquiries at the same time and excellent organizational and time management skills.
  • Intermediate skill using the Microsoft Office suite of products.
COMPETENCIES:
  • Strong organizational, interpersonal and customer service skills.
  • Ability to learn and use billing system.
  • Ability to understand client needs and situation and drive solutions.
  • Strong problem solving skills.
  • Ability to partner with both internal and external resources to solve issues.
  • Strong knowledge of products, Combined procedures and customer needs
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Sr. Systems Analyst - Chicago, IL
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an Senior System Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This Senior System Analyst is responsible for providing supplemental project management and coordination across multiple Application portfolios as well as Compliance and Regulatory projects. It will provide business as usual support for 60% of time to business areas/applications listed below. The remaining 40% of the time will be dedicated to providing application subject matter expertise for large project initiatives as well as managing small to medium size projects in these areas. This position is necessary to support these applications.

RESPONSIBILITIES
  • Act as primary liaison to business partners –Claims & Print applications
  • Act as primary liaison to 3rd party print providers and off-shore/on-shore development team for Claims and Print portfolio applications
  • Manage delivery of assigned projects within approved time and budget following SDLC phases
  • Proactively manage project and/or production issues/risks and escalate them as needed in a timely manner
  • Provide periodic status reports on assigned projects and issues
  • Interact with the business partners through requirements analysis and design sessions
  • Conduct design and code reviews to ensure that solutions effectively meet business objectives
  • Manage and track project costs, including plan vs. actual costs, forecasted estimates to complete, and costs at completion
  • Develop subject matter expertise in the assigned Claims and Imaging portfolio applications
SKILLS/EXPERIENCE
  • Experience working with a system development methodology in a structured Solution Development Life cycle environment and Project Management
  • Experience delivering IT projects working with application development teams (on-shore and off -shore) supporting multiple platforms
  • Experience in identifying, defining, prioritizing and implementing solutions to complex problems
  • Experience in resource allocation, daily supervision, long range planning, prioritization and effective execution of assignments
  • Experience developing cost benefit assessments
COMPETENCIES:
  • Document Management/Imaging expertise
  • Project Management experience
  • Excellent oral and written communication skills
  • Strong analytical and problem solving skills
  • Ability to manage multiple projects
  • Strong relationship management, negotiation and decision making skills
  • Solid presentation skills
  • Ability to effectively work with various levels of business users
  • Good facilitating skills
  • Knowledge of systems development methodologies and project life cycles
  • Proficient in MS project, Microsoft office Suite (Word, Excel, Powerpoint)
EDUCATION:
  • 7+ years in Information technology, Business administration or equivalent
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Customer Service Rep - Chicago, IL
DESCRIPTION
Combined Insurance is seeking a Customer Service Rep to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This is the first level CSR position where the employee is trained through a series of formal in class training sessions along with on the job training servicing all core types of calls that come into the Call Center. The individual demonstrates consistent good quality and performance results. Has displayed good job knowledge, confidence in all calls, good problem solving abilities and provides consistent service that is customer focused and professional. This is a growth and development entry level position where and employee masters the core CSR position requirements and demonstrates the abilities to being competent CSR.

This position requires that the individual go through all phases of the core training of the CSR position. They will learn how to service the core calls received in the CSR position (Claims and customer service calls for policyholders and agents – in all core lines of business, Accident, Life and Health)

The employees will be trained to service the core calls and must demonstrate consistent good quality results (level 3 or better) and performs consistently within productivity requirements. The individual is very dependable with average or better attendance, adherence to schedule and availability.

This position requires the employee to be trained and develop good work habits and must be a motivated worker, confident and capable to handle all service and claim situations.

The employee must assimilate and utilize their job knowledge of Combined’s products, procedures, claim practices/procedures, all service applications (CLARIFY, main frame systems - L70, LPS COPS, Accident system - Content Manager, Outlook and effectively incorporate with their strong interaction skills. In addition, this employee has also been cross trained to handle all core calls in Claims and Customer Service from our policyholders and Agents.

This training program also includes training in soft skills while communicating with customers, being focused on their needs and develops a customer centric approach in servicing customer’s needs. Ultimately should demonstrate very good service capabilities and consistent customer focused approach.

The successful individual who has learned all policy product lines, all procedures for the core calls, demonstrated good productivity, quality and dependability results along with being customer focused in all call work will be considered for a promotion to the level 2 CSR position. Typically an employee will spend 12 – 18 months in this position before they are considered for promotion.

RESPONSIBILITIES
  • Very good communication skills with the customers and agents
  • Excellent telephone skills
  • Focused on customer experience providing professional service
  • Very good problem solving skills
  • Very good business writing skills – emails, case work documenting calls and occasional letters written to the customer
  • Ability to multi-task while on line with customer
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual Claims Adjuster - Chicago, IL
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking a Bilingual Claims Adjuster to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

RESPONSIBILITIES
  • Accurately process claims under Supplemental A&H coverage.
  • Key data into online processing system.
  • Determine eligibility by evaluating claim submission and comparing to policy benefits.
  • Request additional information from policyholders, providers and others as necessary to finalize claim.
  • Manage pending files.
  • Create claim related correspondence.
  • Provide customer service to policyholders, agents and doctors answering a variety of questions both in writing and by phone.
  • Conduct telephone assessments for continuing disability claims.
  • Meet Department standards for time service and quality.
COMPETENCIES
  • Excellent interpersonal & communication skills
  • Quality and Customer Centric Orientation
  • Strong attention to detail
  • Analytical with good decision making skills
  • Ability to foster teamwork toward a common objective
  • Strong work ethic with customer centric focus
SKILLS/EXPERIENCE
  • Excellent written and verbal communication skills
  • Quality and customer centric orientation
  • Analytical with good decision making skills
  • Detail oriented
  • Medical terminology knowledge
  • Keyboard skills – 30+ wpm
  • Windows based PC knowledge
  • Knowledge of medical terminology(a plus)
  • Bilingual – Fluent in Spanish
EDUCATION:
  • High School Diploma
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
National Sales Development Director - Glenview, IL
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an National Sales Development Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This position is responsible for impacting bottom line sales results through

RESPONSIBILITIES
  • Facilitate new Market Director (MD) field onboarding program against established standards. Take a leadership role in assimilating the new MD by partnering, training, and advising. Participate in corporate onboarding sessions.
  • Provide training and development to established MDs and Executives in regards to management activity, team development, and business metric improvements. Using needs analysis tools, identify competency development needs and facilitate appropriate training and coaching plan in partnership with senior manager and HR.
  • Provide strategic support to Greenfield markets by assisting management with business plans, startup activities, and on the ground support coordination.
  • Provide management support in open markets/divisions as needed. May act as leader to the sales teams on an interim basis.
  • Offer input to broad management development needs/programs and create facilitator guidelines.
  • Facilitate training for new products, process changes and compliance related topics as needed.
  • Support the Career Development program by facilitating segments as needed.
  • Facilitate market reviews in partnership with Zone Manager. Assess business metrics, team management, sales activities and geographic factors. Based on the review, make recommendations for changes, support needed and leadership development.
SKILLS/EXPERIENCE
  • 10+ years’ experience related to Learning & Development (L&D), sales development, sales/business development, small business management/ownership
  • 3+ years in a senior level role
  • Insurance experience is preferred
  • Excellent facilitation skills
  • Experience with curriculum/content building
  • Experience conducting needs analysis
  • Ability to travel 50%+
  • Knowledge of current L&D practices and tools, participation in external professional organization(s)
  • Tech savvy, proficient with Outlook, Word, Excel, and PowerPoint
  • Excellent writing and communication skills
COMPETENCIES:
  • Highly self-motivated, results-oriented with strong skills in presenting, communicating, organizing, multi-tasking, and time management
  • Smart, creative, and independent thinker with great attention to detail
  • Highly professional with executive presence
  • An ambassador of Combined’s culture, values and standards
  • Ability to synthesize key business drivers and write business plans
  • Ability to effectively coach and mentor at a senior level: trusted, develops relationships, viewed as highly competent in our business model/business essentials, displays patience, and empathy, demonstrates ability to coach to success
EDUCATION:
  • Bachelor Degree Preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Administrative Assistant, Part Time - Latham, NY
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an Administrative Assistant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY This is a part time position (12 – 15 hours/weeks) dedicated to assisting the Market Director with the administrative task of reviewing applications to ensure that they meet with our underwriting guidelines.

RESPONSIBILITIES
  • Attend end of week sales check-in meetings
  • Reviewing applications to ensure all appropriate line items are completed
  • Reviewing applications to ensure that information is compliant with underwriting guidelines
  • Communicating results of application inspection to the Market/Division
  • Provide general office/clerical assistance to the Market Director in support of app completion, QR, and pending business communications
SKILLS/EXPERIENCE
  • Successful and stable work history
  • Excellent PC skills including demonstrated knowledge of Excel and Microsoft Office Suite
COMPETENCIES
  • Proficient keyboarding, word processing, & file maintenance skills
  • Effective communication and interpersonal skills
  • Good math skills and calculator operation
  • Ability to use personal computer and software to develop spreadsheets, databases, and word processing documents
  • Good planning and organizational skills
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Assistant Manager, Underwriting - Chicago, IL
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an Assistant Manager, Underwriting to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Assistant Manager position is one that assists the Manager of an assigned business unit. This is a junior leadership role as this individual is responsible for supporting the Manager as the key on floor “go to” leader for the team to which they are assigned. This is a first stage as a management leader and will assist the Team Manager in running the business through various assigned duties. The key functions revolve around floor leadership, assisting in Team reporting, coaching and mentoring for ongoing support of employees, support for escalated customer issues, auditing production for quality assurance, problem solving customer issues, support of employee production issues, ensuring employees are adhering to their schedule, and support Team and Department in inter and intra departmental meetings and process development issues. Supporting the Manager and Department in inter and intra departmental activities supporting company initiatives as a subject matter expert. Responsible for creating various daily employee activity reports and the weekly / monthly production and quality reports for the Team. RESPONSIBILITIES:
  • Assist the Manager in all day to day activities in leading the Team
  • Management of Team in the absence of the Manager (all work schedules including after hours)
  • Produce employee individual daily work reports from i360 and OpenScape and develop the accompanying Trend Alert report analysis
  • Assisting employees as the key individual providing support for escalated customer or business issues
  • Subject matter expert for identifying and resolving customer related issues and problems
  • Maintain the daily attendance log for the Team and report all unplanned absences to appropriate party
  • Produce the weekly production and quality reports for the Team
  • Assist in auditing daily work performed by employees in both side by side coaching sessions and monthly audits
  • On floor supervision to ensure all employees are in adherence to their schedule and assisting employees in resolving work disruptions
  • Floor mentor for new employees and for those recently trained on new functions
  • Coaching employees on job performance and quality of work performed
  • Back-up for Manager team reports, producing the daily summary activity reports, submitting them to the department report administrator and notifying the Team of the results
  • Assist Manager in the monthly and quarterly Team meetings – facilitate assigned meetings with the Manager and taking a role during coaching portions of the meeting
  • On floor communications to all employees with new initiatives ensuring that employees are aware of new processes and procedures impacting their work
COMPETENCIES:
  • Leadership: communication, acts as an effective role model, motivates to create a Team environment, encourages Team to be successful, able to address issues effectively, persuasive and is enthusiastic.
  • Coaching and Mentoring: provides effective feedback for development, facilitates development through feedback and training, recommends development plans for employee development and is dedicated to individual growth
  • Problem solving: identifies and resolves effectively, anticipates issues and proactively addresses, fact based decision making and logically thinks through issues for a resolution.
  • Adaptability: ability to handle multiple tasks simultaneously, readily adopts new processes and initiatives, helps drive change and acceptance of change. Learning orientation with ability to learn and adapt quickly.
  • Initiative: Proactive, team player who volunteers for tasks or challenges, independent worker and identifies and acts to issues and problems.
  • Results driven: effectively focuses at the goals and tasks at hand and provides positive results, takes ownership for delivering results.
SKILLS/EXPERIENCE:
  • 3 – 5 years of supervision/management in an Insurance Underwriting or Claims department
  • Bachelor’s Degree preferred
  • Medical Terminology knowledge preferred
  • Outstanding team building skills
  • Excellent coaching and mentoring skills
  • Demonstrate sound judgment and decision making
  • Maintain high ethical standards
  • Ability to interact with diverse people and personalities
  • Excellent oral and written communication skills
  • Logical thinker
  • Goal orientated
  • Multi task orientation
  • Excellent problem solver
  • Independent worker
  • Coaching and training abilities
  • Microsoft Office – Excel, Word PowerPoint, Outlook
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now

Do you have questions about working for Combined Insurance?

Visit our FAQ's page to find answers to some commonly asked questions.

Featured Jobs

Account Executive - Multiple Locations

Combined Insurance Business-to-Business Sales (Worksite Solutions)

Are you looking for a Sales opportunity with a leading company in the supplemental insurance industry?

Do you have an entrepreneurial mindset with Business-to-Business selling experience?

The Worksite Account Executive position provides an opportunity to work with professionals during regular business hours. We are seeking licensed insurance professionals with accident & health insurance experience to join our rapidly growing Worksite Solutions group, a division of Combined Insurance. Opportunities are available for Account Executives. This is a Business-to-Business (not individual) marketing and sales opportunity.

Combined Insurance, a recognized leader in supplemental insurance, is part of the ACE Group of Companies. ACE Group is one of the world’s largest multi-line property and casualty insurers with operations in 53 countries. ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Qualified candidates will be trained in our top-notch sales school to market our products and services to Employers, Affinity Groups & Associations, Payroll Partners, TPA's and the insurance brokerage community. To qualify for this opportunity, candidates must:

  • Understand the supplemental insurance marketplace.
  • Have professional presence, presentation and communication skills as you will be selling directly to Business owners and Executives.
  • Possess a hard work ethic and work well independently with little supervision.
  • Be highly motivated to build a successful portfolio of clients.
  • Focus on the customer – providing superior customer service before and after sale.
  • Hold active Life and Accident & Health Insurance License in your state or be willing to obtain them.
  • Have experience in Business-to-Business sales and working with business professionals.

Excellent Benefits including Stock Options
Combined Insurance provides a unique opportunity in that you will become a W-2 employee with a competitive benefits package including health and dental insurance, 401(k) retirement plan and life insurance. We offer comprehensive training, commissions and bonus structure and world-class award trips for those who qualify.

Your new career starts with a week of training in our home office, followed by field training with a Worksite Solutions professional to help you launch your career. Additionally, you may be assigned existing corporate accounts to service.

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

RESPONSIBILITIES

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+ State:
Territory Manager - Multiple Locations

The Territory Manager (TM) is responsible for leading, developing, building and managing a team of 5 or more Agents, generating sales to new customers, sales and service to current Combined Insurance policyholders, recruiting of new agents and delivering annual new sales objectives

RESPONSIBILITIES:

Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi
  • weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed

Field train Agents by accompanying them during sales visits as needed, typically at least one day every 2 weeks per Agent

  • Collect post-sales documentation and process according to documentation type including disposition of internal lead cards weekly

Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a  quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

Recruiting/Field Demos

  • Field recruit prospective new Agent candidates while training and selling
  • Establish local networks and sources within territory to find qualified new agent candidates
  • Conduct informational recruiting seminars to prospective new Agents as needed
  • Represent the Company at local job fairs or other hiring events
  • Assist MD’s with interview process of new agent candidates as needed
  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD

Other

  • Establish local presence for Company
  • Follow company policies and standards

COMPETENCIES:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

SPECIFIC SKILLS OR KNOWLEDGE:

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance sales
  • Minimum of 1 year Insurance Sales Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Obtaining your Life, Accident, and Health license is required prior to employment

REPORTS TO: Marketing Director

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Market Sales Director - Philadelphia, PA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Territory Manager - Multiple Locations

The Territory Manager (TM) is responsible for leading, developing, building and managing a team of 5 or more Agents, generating sales to new customers, sales and service to current Combined Insurance policyholders, recruiting of new agents and delivering annual new sales objectives

RESPONSIBILITIES:

Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi
  • weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed

Field train Agents by accompanying them during sales visits as needed, typically at least one day every 2 weeks per Agent

  • Collect post-sales documentation and process according to documentation type including disposition of internal lead cards weekly

Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a  quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

Recruiting/Field Demos

  • Field recruit prospective new Agent candidates while training and selling
  • Establish local networks and sources within territory to find qualified new agent candidates
  • Conduct informational recruiting seminars to prospective new Agents as needed
  • Represent the Company at local job fairs or other hiring events
  • Assist MD’s with interview process of new agent candidates as needed
  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD

Other

  • Establish local presence for Company
  • Follow company policies and standards

COMPETENCIES:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

SPECIFIC SKILLS OR KNOWLEDGE:

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance sales
  • Minimum of 1 year Insurance Sales Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Obtaining your Life, Accident, and Health license is required prior to employment

REPORTS TO: Marketing Director

Equal Opportunity Employer

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

State:
Sales Agent - Multiple locations

An Agent position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support and comprehensive training. We offer unlimited income potential, including expense-paid training, a limited guaranteed income to start, and a competitive benefits package.

No experience is required, but prior exposure to sales and customer service is helpful. Experienced and licensed insurance agents are highly encouraged to apply.

Responsibilities:

  • Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Utilize marketing tools and resources to generate new business
  • Secure referrals and set appointments to present to prospective customers
  • Deliver excellent customer service to existing policyholders and prospective customers alike
  • Develop and maintain a professional presence in the communities in which you work

While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed.

  • One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
  • Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
  • Strong interpersonal communication skills
  • An outgoing, positive person who enjoys building relationships
  • Driven, disciplined, resilient, achievement-focused, coachable professional
  • Basic computer skills, including knowledge of Microsoft Windows, a plus
  • A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
  • High school diploma or GED equivalent is preferred, college-level education is a plus
  • Bilingual English/Spanish a plus
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+ State:
Corporate Trainer - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Corporate Trainer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
A Corporate Trainer is a professional position responsible for preparing and facilitating training sessions for Combined Insurance’s new agents and front-line management staff in a classroom setting. The Combined Insurance Corporate Trainer provides training on all of Combined Insurance product offerings, sales skills and business processes.

RESPONSIBILITIES
  • Facilitation includes demonstrating a comprehensive sales approach by reviewing the sales life cycle and product lines. Maintaining a high energy level and positive morale is essential.
  • Corporate trainers will effectively guide adult learners through programs focused on personal development, selling skills, and activity management. A successful trainer continuously maximizes their student’s effectiveness by utilizing a variety of best practices, techniques and educational concepts.
  • Prepare and facilitate highly engaging and interactive training for field agents and front-line management staff members.
  • Manage classroom management skills to ensure participants are appropriately engaged in learning. Quickly intervene to address any participants who may become a distraction to the learning process (e.g., impacting moral).
  • Virtual learning – prepare and facilitate live virtual learning sessions. Includes technology setup and management as producer and facilitator using online virtual learning tools.
  • Coaching and support of field leaders in preparation and execution of virtual learning sessions
  • Perform basic administrative functions to maintain organization and classroom management. These tasks could include managing attendance, training calendars, and records.
  • Continuously seek feedback and keep lines of communication open to classroom participants, peers and management team; modify sessions as needed.
  • Effectively utilize assessment tools to monitor participant progress.
  • Consistently monitor and assess a participant’s performance, trends, and identify specific skill/gaps to ensure training objectives are satisfied.
  • Provide input and make recommendations regarding the procedures and practices of agent training.
  • Provide ongoing training support to field agents and account executives; assist with client-specific training when needed.
  • Perform other related duties and activities as required.
COMPETENCIES
  • 1-3 Years of facilitation experience. Including virtual and classroom training preferred
  • Proficiency in Adobe Connect or comparable virtual learning platform preferred
  • Proficient in using MS Suite (MS word, PowerPoint, Excel)
  • Sales experience is a plus
  • Organized and detail oriented
  • Ability to communicate with a variety of levels within the organization
  • Coaching and Mentoring
  • Provides feedback
  • Assess performance
  • Leadership
  • Fosters team commitment
  • Adaptability
  • Learning Orientation
  • Persuasiveness
  • Motivator
EDUCATION
  • Bachelor’s Degree or higher preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - West Des Moines, IA

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - Nashville, TN

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - Bilingual - New York City, NY

POSITION SUMMARY:

The Market Director (MD) is primarily responsible for driving overall performance of the local Hispanic Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude throughout the Hispanic Market.

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.
  • Bilingual Spanish
  • Strong network within the local Hispanic community

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Development Trainer (Bilingual-Spanish) - Florida - Work at Home

POSITION SUMMARY:

The Market Development Trainer will be responsible for improving execution of the selling system and activity management at the territory level of markets included in the Market Development Project. Key activities will be providing coaching and direction to Agents and Territory Manager at morning meetings and in the field daily. Will also make recommendations up the line for potential improvements. Must be able to travel overnight weekly( Sunday night through Thursday / Monday morning through Friday )

Responsibilities:

Work with Territory Managers/Agents daily at morning meetings and in the field to insure proper execution of the selling system with objective of improving results and developing talent. Primary areas of focus will be:

1.Developing New Agents

  • Field train a minimum of 4-5 days each week for the first two weeks with all new Agents.
  • Field train a minimum of 3 days each week for the next 5 weeks with all new Agents.
  • Develop in each Agent expertise with all aspects of the sales process

2. New and Established Agents

  • Receive monthly internal leads from Marketing Director (MD) and distribute to Agents (bi-weekly)
  • Receive externally generated leads, distribute to Agents immediately and report disposition daily
  • Support Agents in assignment planning/appointment setting as needed
  • Field train Agents by accompanying them during sales visits as needed, typically at least one-day every 2 weeks per Agent
  • Collect post-sales documentation and process according to documentation type including dispositioning internal lead cards weekly

3. Meetings

  • Conduct daily meetings with the team each morning for the purpose of training and development
  • Attend monthly full day market team meetings and deliver training as required
  • Attend bi-weekly full day meeting with MD and other TMs
  • Conduct and attend training and development meetings

4. Core sales process and personal production

  • Meet production standards and guidelines set by management
  • Be able to effectively demonstrate the company's sales process
  • Engage in personal production during Incentive Weeks only (Incentive Week to typically take place twice a quarter)
  • Execute core sales process as outlined during that week
  • Contact externally generated leads and report dispositions in requested timeframe
  • Plan assignments
  • Conduct sales presentations consistent with new customer approach
  • Complete all post sales administration and data collection documents
  • Service customer service calls or refer to appropriate channel

5. Recruiting/Field Demos

  • Take all prospective territory Agents that have passed MD interview on field demos
  • Make final hiring decisions together with MD
  • Field recruit prospective new agents

6. Other

  • Establish local presence for Company
  • Follow company policies and standards

Competencies:

  • Capacity to manage and lead a sales team
  • Strong communication and organizational skills
  • Good coaching and mentorship skills
  • Ability to conduct small group training meetings
  • Maintain high ethical standards
  • Excellent sales and negotiation skills

Specific Skills & Knowledge

  • Successful and stable work history
  • Demonstrated leadership skills
  • Minimum of 1 year Insurance Sales/Management experience
  • High School Degree or equivalent required
  • College Degree preferred
  • Basic PC skills required
  • Must be able to travel weekly – Sunday night through Thursday, Monday morning through Friday

As a Combined/ACE corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. ACE is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

About Combined Insurance

Connect with us on Twitter, Facebook, LinkedIn, and Google+

To submit your credentials for the above position, please click the Apply Now button. You will be directed to ACE USA, where you can apply online.

Apply Now
Market Sales Director - Denver, CO

POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:

  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents.
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition.
  • Field train Agents at MD’s discretion.
  • Review post sales documentation received from TMs.
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed.
  • Ensure customer service requests received at Market Office are handled appropriately.
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible.
  • Deliver training at each territory team’s morning meeting once every 2 weeks.
  • Attend team check-ins at his/her discretion.
  • Work with appropriate sources to identify potential Agent candidates.
  • Perform interviews and select candidates for field demos.
  • Work with TMs to make final hiring decisions.
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs.
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market.
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them.
  • Field train TMs and other key players.

COMPETENCIES:

  • Capacity to manage and lead a sales team.
  • Outstanding teambuilding skills.
  • Strong communication and organizational skills.
  • Demonstrate sound judgment and decision making.
  • Ability to attract and assess talent.
  • Good coaching and mentorship skills.
  • Maintain high ethical standards.
  • Ability to problem solve.
  • Demonstrate innovation and creativity.
  • Ability to achieve or exceed business goals.

REQUIREMENTS:

  • Successful and stable work history.
  • Minimum of 7 years Insurance Sales/Management experience required.
  • Demonstrated leadership skills.
  • Intermediate PC skills required.
  • College Degree preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Sales Director - Philadelphia, PA
POSITION SUMMARY:

The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual HR Generalist - Dallas, TX
Combined Insurance is seeking a HR Generalist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
Under the direction of the AVP, Human Resources, the field HR Generalist will provide support with various professional and administrative level duties in the field including strategy implementation and analysis, employee relations and compliance as well as field talent review and development. The HR Generalist will support and collaborate with key business partners including Sales Agents, Territory Managers, Market Directors and Regional Directors. Opportunity to grow into a HR Business Partner role.

RESPONSIBILITIES:
  • Provide daily HR support to multiple sales territories throughout the South.
  • Serve as a trusted advisor to sales managers- properly interpret and consistently administer policies.
  • Support the development and delivery of training programs focused on benefits, performance management and professional development.
  • Recommend and lead improvements in HR programs, practices and policies.
  • Serve as employee advocate to support employee engagement and retention initiatives.
  • Support field recruiting events and activities.
  • Ensure that the field adheres to all state and federal regulations pertaining to employment matters.
  • Manage the Leave process in conjunction with outside vendor and corporate benefits; assist managers and employees with questions.
  • Provide support and coaching to management in appropriate resolution of performance and employee relations issues.
  • Respond to inquiries regarding policies, procedures and programs.
  • Lead or participate in special projects both individually and on cross-functional teams.
COMPETENCIES:
  • Results Orientation – Effectively executes on plans, drives for results and takes accountability for outcomes; perseveres and does not give up easily in challenging situations; takes full accountability for achieving desired results.
  • Values Orientation – Upholds and models Combined values and always does the right thing for the company, colleagues and customers; is direct, truthful and trusted by others; acts as a team player; acts ethically and maintains a high level of professional integrity.
  • Initiative – Willingly does more than is required or expected in the job; meets objectives on time with minimal supervision; eager and willing to go the extra mile in terms of time and effort; is self-motivated and seizes opportunities to make a difference.
Qualifications

SKILLS/EXPERIENCE:
  • 5 – 5-7 years in Human Resources or equivalent; previous experience supporting sales in a matrix-based environment is preferred.
  • Strong analytical and problem solving skills
  • Ability to work independently and manage multiple priorities in a fast paced environment
  • Excellent written and verbal communications skills; experience speaking in front of groups.
  • Pro-active partner who offers input, information, and recommendations that meet business goals.
  • High energy with a strong drive for results.
  • Experience with data analytics- developing reports, analyzing data and data presentation
  • Highly proficient in Microsoft Office
  • Must be able to travel (sometimes overnight) up to 25%
  • Exposure to leave of absence/FMLA and Worker’s Comp is a plus
  • Bilingual Spanish required
EDUCATION:
  • Bachelor’s Degree
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Market Director - Sales - Military - San Diego, CA
The Market Sales Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the market

RESPONSIBILITIES:
  • Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
  • Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
  • Field train Agents at MD’s discretion
  • Review post sales documentation received from TMs
  • Collect and report market results to Divisional Office on daily, weekly basis as instructed
  • Ensure customer service requests received at Market Office are handled appropriately
  • Host the following meetings:
    • Monthly full day meeting with entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with all TMs
  • Attend each territory team’s morning meeting whenever possible
  • Deliver training at each territory team’s morning meeting once every 2 weeks
  • Attend team check-ins at his/her discretion
  • Work with appropriate sources to identify potential Agent candidates
  • Perform interviews and select candidates for field demos
  • Work with TMs to make final hiring decisions
  • Analyze/manage performance of all territories, Agents, Account Executives and TMs
  • Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
  • Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
  • Field train TMs and other key players
COMPETENCIES:
  • Capacity to manage and lead a sales team
  • Outstanding teambuilding skills
  • Strong communication and organizational skills
  • Demonstrate sound judgment and decision making
  • Ability to attract and assess talent
  • Good coaching and mentorship skills
  • Maintain high ethical standards
  • Ability to problem solve
  • Demonstrate innovation and creativity
  • Ability to achieve or exceed business goals
REQUIREMENTS:
  • Successful and stable work history
  • Minimum of 7 years Insurance Sales/Management experience required
  • Demonstrated leadership skills
  • Intermediate PC skills required
  • College Degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual Sales Trainer - Chicago, IL
Combined Insurance is seeking a Bilingual Corporate Trainer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

The Bilingual Corporate Trainer is an entry level professional position responsible for preparing and facilitating training sessions for Combined Insurance’s new agents and front-line management staff in a classroom setting.

Facilitation includes demonstrating a comprehensive sales approach by reviewing the sales life cycle and product lines. Maintaining a high energy level and positive morale is essential.

Trainers will effectively guide adult learners through programs focused on personal development, selling skills, and activity management. A successful trainer continuously maximizes their student’s effectiveness by utilizing a variety of best practices, techniques and educational concepts.

MAJOR DUTIES:
  • Prepares and facilitates routine training for field agents and front-line management staff members to suit an adult learner.
  • Manages classroom behaviors to ensure participants are adequately engaged in learning and will seek assistance to remove participants who are not and serve as a distraction to the learning process e.g., impacting morale.
  • Performs basic administrative functions to maintain organization and classroom management; tasks could include managing attendance, training calendars, and records.
  • Continuously seeks ongoing feedback and keeps lines of communication open to classroom participants, peers and management team; modifies sessions as needed. Issues assessment tools to monitor participant progress.
  • Consistently monitors and assesses a participant’s performance, trends, and identifies specific skill/gaps to ensure training objectives are satisfied.
  • Provides input and makes recommendations regarding the procedures and practices of agent training.
  • Provides ongoing training support to field agents and account executives; may assist with client-specific training.
  • Performs other related duties and activities as required.
QUALIFICATIONS
  • 3 years of facilitation experience
  • Proficient in using MS Suite (MS word, Powerpoint, Excel)
  • Sales experience is a plus
  • Organized and detail oriented
  • Ability to communicate with a variety of levels within the organization
  • Bilingual Spanish speaker
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Government Relations Director - Glenview, IL
Combined Insurance is seeking a Government Relations Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
The Government Relations Director will coordinate all government relations activities for Combined Insurance including legislative tracking and analysis. Work with Combined’s parent company the Government Relations team to develop and implement Combined’s government relations priorities. This position requires 10-20% travel to state regulatory agencies, national regulatory meetings and nation/state trade associations.

RESPONSIBILITIES:
  • Identify and track pending legislation and regulations that affects Combined Insurance’s products and operations. Work with Compliance to track implementation of operational changes necessary to comply with new laws and regulations.
  • Lead the Government Relations function at Combined Insurance and represent the company when meeting with regulators, government and elected officials.
  • Direct Combined’s lobbying and government affairs strategy and coordinate activities with Ace government relations staff.
  • Develop and lead Combined’s legislative and policy strategy and coordinate activities with government relations leaders.
  • Advise senior leadership at Combined on major legislative and regulatory challenges and opportunities and their effect on Combined’s operations including the ACA, Medicaid and Medicare and unclaimed property.
  • Monitor and track trade and industry developments through trade associations and the Government Relations organization.
  • Analyze and interpret new legislation and regulations and advise Combined’s business operations on the requirements and impact of regulatory changes.
  • Work with the Government Relations team to identify and articulate the company’s position with respect to pending legislation and regulations.
  • Develop strong working relationships with state regulators, trade association staff, state legislators and other insurance industry representatives.
  • Develop strong working relationships with the Government Relations organization to assist in identifying potential legislative and regulatory concerns and implementing proactive government affairs strategies.
  • Provide reporting and regular updates on government and regulatory matters to operational business units and senior management.
  • Represent Combined Insurance at industry events such as NAIC, IRES, Illinois Life Insurance Council, etc.
  • Assist trade groups in commenting on proposed legislation and regulations.
  • Participate on calls and conferences with industry trade groups.
Qualifications

SKILLS/EXPERIENCE:
  • 7+ years experience in government relations and legislative tracking.
  • 7+ years experience insurance industry experience high preferred.
  • Excellent interpersonal and communication skills
  • Experience working with legal research tools LexisNexis, StateNet, etc.
  • Excellent verbal and written presentation skills
COMPETENCIES:
  • Ability to work in a team environment as part of a large complex organization and a matrix reporting structure. Ability to interact at all levels of the organization.
  • Ability to advise senior management, but also advise and assist mid-level compliance and operations personnel on law changes and implementation strategies.
  • Strong understanding of insurance regulation and a working knowledge of insurance organizations and trade groups.
  • Ability to interact effectively with legislators, insurance department officials and insurance industry representatives.
  • Ability to analyze and communicate key provisions of complex insurance laws and regulations.
EDUCATION:
Bachelors Degree, J.D. highly preferred.

OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Risk Analyst - Chicago, IL
DESCRIPTION
Combined Insurance is seeking a Risk Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Risk Analyst of Global Risk Management (RA-GRM) is an entry level staff position that supports the execution of the risk management process for Combined Insurance Company. The incumbent reports directly to the VP, Global Risk Management. RA-GRM interacts with internal auditing, insurance, fraud, corporate investigations and information security. The incumbent manages and develops a comprehensive process for assessing, identifying, monitoring and reducing pertinent business risks that could interfere with the company's objectives and goals. The RA-GRM is responsible for supporting the effective implementation of the risk control governance framework within Combined Insurance Company to meet the requirements of the Board of Directors (Board); the Combined Company Chief Executive Officer (CEO); the applicable policies, standards, practices, and authorities established by the Risk organization; applicable legal and regulatory requirements; and applicable Insurance organization guidelines, handbooks and similar publications.

RESPONSIBILITIES
Analysis and Quantification
  • Documenting the approach for the management of risk in the Insurance Company, clearly identifying the inherent risks of the business, along with providing clarity on the control structures and management responsibilities for the performance of controls
  • Examining the processes and controls to assess the accuracy of any risk information or analysis provided by business lines in order to be in a position to offer objective reporting to Management
  • Proactive monitoring of risk exposures in conformity with the risk principles, profile, appetite and limits approved by the Board of Combined Insurance while aggregating and reporting material risks.
  • Monitoring the aggregate risk exposure of the International units through periodic communication and reporting material risks to Management.
  • Providing regular reports to Management in a manner and format that allows them to clearly understand the risks being assumed
Risk Mitigation
  • Exercising Risk Control practices in accordance with the Risk Authorities, including decisions on exceptions to Group policy, and ensuring appropriate evaluation of risk (including reputation risk) and reward in risk decisions
  • Partnering closely with the other control functions, supporting the Combined Insurance Company, to ensure that operational controls meet management's need for risk oversight.
Enterprise View
  • Supporting the Global Risk Management team in educating the business on risk policies, processes and applications as needed and promoting a strong fiduciary risk management culture
  • Attending Risk Management Committee meetings, including overseeing the status of any remediation programs necessary to address control issues and providing regular reports to Management
  • Reviewing new business opportunities and outsourcing Initiatives while creating an awareness of relevant risks.
SKILLS/EXPERIENCE
  • Understanding of Company activities and the risks inherent in those activities including potential conflicts of interest in transactions with or involving affiliates
  • Hands on individual, capable of identifying and escalating gaps in controls, and holding management accountable for the closure of gaps
  • Knowledge of the traditional risk management framework
  • Demonstrated experience in a Risk, Audit or Compliance role relating to an Insurance business
  • Demonstrated experience using data analytic tools for examining trends and anomalies in large volumes of data
  • Up to 3 years of experience in a risk management or control monitoring function
  • Up to 3 years of experience in the A&H Insurance industry
COMPETENCIES
  • Planning
  • Risk Management
  • Communication
  • Decision Making
  • Team Development
  • Results Focus
  • Affecting Change
EDUCATION
  • Bachelors Degree
  • Certification in risk management, audit and/or control practices (e.g. Certified Risk Professional, Certified Internal Auditor, Certified Management ) is a plus
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Product and Marketing Director - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Product and Marketing Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Product and Marketing Director will be an in house expert on individual and group supplemental benefits, Combined’s own individual and group supplemental products offered through Combined Worksite Solutions and relevant competitor products. He/she must be knowledgeable in how Combined differentiates, competes, compares, and positions itself within the supplemental benefits industry. Additionally, he/she will be responsible for marketing, sales and product management activities such as: competitive marketing research and analysis, product development, supporting distribution relationships and sales channel development, collaborative cross-functional product implementation, product training, and marketing collateral.

RESPONSIBILITIES
Competitive Analysis & Sales Support
  • Analyze, document, summarize, position and distribute key differentiating factors amongst competing Worksite products/carriers to Sales Channel
  • Develop competitive product comparisons to Support Sales
  • Interpret Requests For Proposals (RFPs) and support Proposal Development
  • Recommend competitive plan designs to meet the needs of customers and win cases
  • Create and customize PowerPoint presentations and handouts for Broker/Sales meetings
  • Pursue language & positioning that promotes value proposition
Risk Mitigation
  • Exercising Risk Control practices in accordance with the Risk Authorities, including decisions on exceptions to Group policy, and ensuring appropriate evaluation of risk (including reputation risk) and reward in risk decisions
  • Partnering closely with the other control functions, supporting the Combined Insurance Company, to ensure that operational controls meet management's need for risk oversight.
Marketing
  • Manage and assist with content development of producer materials, enrollment collateral, videos, website, Microsites, ads, etc.
  • Manage Collateral and Collaborate through Production
  • Support relationships with brokers, enrollment agencies and independent marketing agencies
  • Field questions from the sales team on products and compliance; provide marketing materials upon request
New Product Development
  • Analyze and interpret market research to assist in development of new competitive, and compelling product designs
  • Acquire and review competitive state filings
  • Review and Interpret competitor marketing materials
  • Manage, track, follow-up and report on state filings of new products and new forms
  • Collaborate with Compliance, Legal, Actuarial, Administration and consultants to review and respond to state special redlines, department of insurance objections, and regulatory changes
Product Management
  • Cross-functional collaboration with the Actuarial department, Legal/Compliance, Group Underwriting, New Business, Operations, IT and Claims
  • Cross-functional implementation across marketing and administration
  • Provide product training to our sales team and case-specific training to our enrollment firms
  • Product documentation for state-specific filings and rates to ensure compliance
SKILLS/EXPERIENCE
  • Understanding of the Worksite Market and Supplemental Benefits
  • Familiarity with reviewing and interpreting life and health policy forms and state filings
  • Expert in creating competitive spreadsheets and positioning products
  • Strong problem solving/analytical skills
  • Cross-functional teamwork and collaboration
  • Strong organizational skills and attention to detail
  • Excellent interpersonal, communication and presentation skills; relationship management focus
  • Ability to collaborate and resolve conflict
EDUCATION
  • 5+ years of experience in Product Management, Worksite Market and Life and Health
  • Bachelor’s Degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Client Services Manager - Glenview, IL

DESCRIPTION
Combined Insurance is seeking a Client Services Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Client Services Manager leads a team of Client Coordinators and other support staff to provide outstanding service to brokerage customers and partners. While advocating a climate of ownership and accountability the Manager trains, coaches, and mentors team members in order to deliver support to all brokers, enrollment firms, and their associated client companies. The role continually seeks to improve methods to service customers and deliver positive business results.

RESPONSIBILITIES

  • Lead team of Client Coordinators, and other support staff, focused on supporting brokers, enrollment firms, and their associated client companies.
  • Coach and mentor team members and maintain culture of continuous improvement.
  • Effectively manage resources and direct workflows to optimize service outcomes and achieve business objectives.
  • Perform regular audits and continually analyze, propose, and implement improvements to workflows, structure, and service models.
  • Maintain up to date knowledge of client needs, Combined products, and insurance industry.
  • Maintain positive working relationships with related departments to resolve customer issues and make continuous improvements.
  • Manage team budget to achieve goals with designated resources.

COMPETENCIES

  • Ability to act as a leader, manager, and mentor to a team
  • Exceptional customer service and a strong ownership of relationships
  • Ability to work independently and manage competing priorities
  • Ability to work under pressure to meet client needs
  • Strong written and verbal communication skills
  • Working knowledge of budget process and ability to manage team resources within plan

QUALIFICATIONS

  • Successful leadership of a customer service team, preferably in the insurance, financial or professional services industries
  • History of continuous process improvement and proactive ownership of workflows
  • Strong skills using Microsoft Office suite of products
  • Background in insurance preferred

EDUCATION

  • Bachelors Degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Field Operations, AVP - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Field Operations, AVP to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Reporting to the head of US Sales Operations, the Field Operations, AVP oversees sales operations support for the U.S. with accountability for continuous process improvement and effectiveness. Acting as a true partner with sales leadership, and through project management leadership and analytical support, the AVP creates and maintains support activities essential to sales force productivity. Strong project management and sales support skills are needed to succeed in this role.

RESPONSIBILITIES
  • Leads the National Field Operations Team, located throughout the U.S., and is responsible for sales operations support for the core US sales organization.
  • Fosters and maintains a collaborative relationship with key management to lead efficient and accurate sales initiatives.
  • Proactively identifies and pursues opportunities to improve sales processes and support activities. Works closely with sales management to audit sales process quality and prioritize opportunities for improvement.
  • Assists sales management in understanding process bottlenecks and inconsistencies. Ensures alignment of support process with sales systems.
  • Oversees enabling technologies, including iPads, applications, and self-service functions, for field sales teams. Monitors the organization’s compliance with required standards for use of these tools. Works closely with sales management to optimize the effectiveness of the company’s technology investments. Includes responsibility for oversight of new rollouts, business continuity planning, supply management, and retrieval of devices from terminated employees.
  • Partners effectively with other functional leads to improve support processes. Develops and reports metrics for monitoring program and team effectiveness.
  • Monitors the efficient distribution of sales reports and other management information to field sales managers. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.
  • Oversees real estate support, including conducting needs analyses for space, creating and maintaining standards for office arrangement, and identifying new local office locations.
  • Oversees field infrastructure support, such as technology, leased vehicles, office supplies, and other support tools. Recruits and develops top talent for the sales operations function. Proactively monitors and implements best practices and ensures that team members continually develop skills.
  • Support field management on development and training through meetings and consistent communication.
  • Coordinate with the Field Development organization to ensure an effective onboarding and continuous training process for agents and managers.
SKILLS/EXPERIENCE
  • 5-7+ years of sales operations or sales management leadership
  • Professional designations in project management, sales operations or insurance preferred
  • Service industry experience required, insurance or financial industries preferred
  • Experience managing a remote team preferred
  • Successfully led and implemented large process improvements
  • Technology proficiency – PCs, iPads, Microsoft Office suite
COMPETENCIES
  • Advanced analytical and critical thinking skills with ability to quantify results
  • Strong business acumen, specifically in operational support
  • Advanced project management skills and training
  • Strong communications skills, both verbal and written
  • Ability to lead and motivate remote employees
  • Ability to be flexible and succeed in a fast paced and continually changing environment
  • Ability to influence stakeholders across the organization
EDUCATION
  • Bachelor’s degree or equivalent work experience
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual Customer Service/Call Center Rep - Chicago, IL
DESCRIPTION
Combined Insurance is seeking a Bilingual Customer Service/Call Center Rep to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Combined Insurance is hiring Bilingual Customer Service and Call Center Representatives. Our employees are trained through a series of formal in class training sessions along with on the job training servicing all core types of calls that come into the Call Center. The individual demonstrates consistent good quality and performance results. Has displayed good job knowledge, confidence in all calls, good problem solving abilities and provides consistent service that is customer focused and professional. This is a growth and development entry level position where and employee masters the core Customer Service Rep position requirements and demonstrates the abilities to being a competent CSR.

This position requires that the individual go through all phases of the core training of the CSR position. They will learn how to service the core calls received in the CSR position (Claims and customer service calls for policyholders and agents – in all core lines of business, Accident, Life and Health)

This position requires the employee to be trained and develop good work habits and must be a motivated worker, confident and capable to handle all service and claim situations.

This training program also includes training in soft skills while communicating with customers, being focused on their needs and develops a customer centric approach in servicing customer’s needs. Ultimately should demonstrate very good service capabilities and consistent customer focused approach.

The successful individual who has learned all policy product lines, all procedures for the core calls, demonstrated good productivity, quality and dependability results along with being customer focused in all call work will be considered for a promotion to the level 2 CSR position. Typically an employee will spend 12 – 18 months in this position before they are considered for promotion.

SKILLS/EXPERIENCE
  • Very good communication skills with the customers and agents
  • Excellent telephone skills
  • Focused on customer experience providing professional service
  • Very good problem solving skills
  • Very good business writing skills – emails, case work documenting calls and occasional letters written to the customer
  • Ability to multi-task while on line with customer
  • Bilingual - Fluent in Spanish
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Senior Enrollment Support Specialist - Glenview, IL

DESCRIPTION
Combined Insurance is seeking a Senior Enrollment Support Specialist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Senior Enrollment Support Specialist supports Worksite’s revenue growth and business development plans by performing a variety of job functions supporting both internal and external customers. The Senior Sales Support Specialist’s main responsibility is to work with Account Executives (AE’s) and Brokerage Business Development Managers (BDM’s) on all facets of a client enrollment or re-service.

RESPONSIBILITIES

  • Provide help desk support for our sales team and brokers for questions regarding our proprietary enrollment and presentation software.
  • Prepare enrollment set up documentation and perform system testing for our 3rd party enrollment system providers.
  • Provide implementation support and act as liaison for our sales people for all enrollment methodologies.
  • Complete special projects and other duties as assigned by management
  • Coordinate enrollment efforts with the sales team and home office
  • Strong computer skills

COMPETENCIES

  • Ability to work independently and manage competing priorities
  • Demonstrated customer service skills and focus
  • Ability to learn quickly
  • Ability to work under pressure and with tight deadlines
  • Solid work ethic and professional demeanor

QUALIFICATIONS

  • Knowledge of Worksite sales and sales process
  • Familiarity or prior experience with systems a plus
  • Insurance experience strongly preferred
  • Strong PC skills, Excel, Adobe, Powerpoint and Access
  • Keen ability to handle multiple projects with constraint to deadlines.
  • Excellent interpersonal skills
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving skills
  • Strong organizational skills with emphasis on attention to detail

EDUCATION

  • 4-year college degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual Administrative Assistant - Dallas, TX
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an Bilingual Administrative Assistant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Provide support to the Zone Manager, Senior Administrator, Divisional Managers and Sales Management/Sales Representatives while ensuring that business requirements are met for the Zone/Division. Responsible for providing and implementing Quality Business training and education initiatives including regular inspection of results and management procedures impacting premium and policyholder growth within the Zone, Division, Markets, and Territories. Responsible for ensuring all sales units operate in accordance with all Company systems and standards and all financial transactions including accounts payable and bonus payments are handled in compliance with company business and ethical standards. Also responsible for training clerical staff for the Zone as approved/required.

RESPONSIBILITIES
Provide support to the Zones, Divisions, Markets and sales force as follows:
  • Budget management (forecasting / planning / managing / monitoring / monthly reconciliation)
  • Plan annual sales budget in line with annual growth initiatives
  • Manage & monitor expenses each month to ensure expenses are in line with plan and growth initiatives
  • Oversee and train the Divisional staff on the monthly reconciliation of expenses
  • Approve expense reports & disbursements for the Zone & Divisional staff in accordance w/ company policy & expense guidelines
  • Review special compensation situations, verifying and approving
  • Verify and approve bonuses (weekly, monthly, quarterly, semi annually, annually)
  • Ensure all compliance issues for the Zone/Division are communicated and handled in line with company standards, guidelines and timelines.
  • Review & monitor consumer complaints and follow up with training and/or specific action to include training and/or termination of employment for severity one complaints as advised by legal counsel.
  • Review and monitor sales activities and new applications for ethical compliance and take the appropriate action with management and sales representatives when wrong doing is suspected to include interviewing the agents involved
  • Provide continual training on ethics and zero tolerance policies and document said training with all Managers and Sales Representatives on a semi-annual basis.
  • Quality Business Activities (Inspection / Communications / Training) and attend the following meetings as requested to train on Q.B. practices:
    • Monthly full day meeting with an entire market team
    • Monthly full day meeting with new Agents
    • Bi-weekly full day meeting with TMs
    • Divisional Meetings as scheduled
    • National Meetings as required
  • Attend TM am meetings
  • Attend team check-ins
  • Critical Business Planning:
  • Provide support to the Zone & Divisions with the development of long range plans that support annual growth initiatives.
  • Prepare measurement tools to track performance of staff and sales territories to meet performance targets.
  • Review and monitor weekly reports related to the operation and performance of the Zone / Division and communicate results to management.
  • Communicate, develop, coordinate and implement strategies for improvement
  • Using the various, reporting methodologies analyze Division and respective sales territories performance to identify good/bad practices in the model and provide recommendations to sales management to support continuous improvement and achieving annual growth initiatives.
  • Assist the Divisional Manager with the annual performance review process (OPMS).
  • Process paperwork required for HR and IT as necessary (i.e. promotions/demotions/new equipment)
  • Coordinate and report on all real estate issues for the Zone / Division.
  • Ensure activities of Zone & Divisions are aligned with company standards/requirements for quality business, legal requirements, and general operating standards.
SKILLS/EXPERIENCE
  • Strong background in proprietary business knowledge that is required to interpret and report on industry sales practices, compliance, and sales strategies.
  • Strong communication skills
  • Strong organizational skills
  • Ability to review, interpret and report on various statistical data
  • Demonstrate sound judgment and decision making
  • Ability to interpret policy, procedures, and data
  • Ability to maintain high ethical standards
  • Strong problem solving skills
  • Ability to use personal computer and software to develop spreadsheets and perform data analysis
SPECIFIC SKILLS OR KNOWLEDGE:
  • Proprietary business knowledge is required to perform the critical business planning requirements of the position.
  • Successful and stable work history
  • Excellent PC skills required w/ working knowledge of Excel.
  • Good knowledge of company policy, systems, reports, and processes
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Database Management Analyst - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Database Management Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This position is responsible for maintaining the financial data warehouse in the FP&A team and creating custom databases to support new financial analysis capabilities.

RESPONSIBILITIES
  • Maintain the financial data warehouse to support the financial cycles, by rolling and freezing each cycle. Load and balance data from source systems
  • Support system enhancements by developing code to support new system logic
  • Identify opportunities to optimize the memory and performance of the system
  • Work with the FP&A team to leverage the data warehouse more effectively, via enhanced analytics and/or more concise reporting
  • Develop new databases (both one time and ongoing) to support and enhance the analytic and reporting capabilities of the team
  • Work with large sets of data that require validation, cleansing, and troubleshooting
  • Analyze and integrate data from multiple sources
  • Coordinate system changes with appropriate IT personnel
  • Develop and prepare weekly and monthly reports to address the business needs of the Finance department
  • Identify and execute upon opportunities to leverage technology more effectively
SKILLS/EXPERIENCE
  • Two to five years business experience, knowledge of insurance industry a plus
  • Excellent technical skills including advanced knowledge of Excel and Access
  • Extensive knowledge of SQL (or comparable) programming language
  • Programming experience in a financial software package (TM1 preferred, Hyperion, Cognos Planning, etc) a plus
  • Business Intelligence and/or dashboard experience
  • Experience working with large databases
  • Strong analytical, problem-solving and multi-tasking skills
  • Ability to work independently to complete assignments in a timely manner
EDUCATION:
  • Bachelor's degree preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
New Business Representative - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a New Business Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The New Business Representative is responsible for the processing of application data and underwriting set up for new business as well as general administrative support for the PFP book of business. By applying issuance and underwriting guidelines, this individual expeditiously and appropriately completes the new business processes and additional tasks such as Lifeguard entry in support of new regions/products as well as clerical tasks such as cancellations, beneficiary changes, etc. The representative completes appropriate follow-through and follow-up, and documents and communicates confirmation. They utilize knowledge and expertise of standards, guidelines and regulations to determine action, answer inquiries and provide exceptional customer support to PFP and their members.

RESPONSIBILITIES
  • Process applications and any affiliated requests within defined time parameters.
  • Process enrollment entry and general administrative tasks as required.
  • Apply knowledge of products and services in order to provide customer-centric outcomes.
  • Work with internal and external parties to research and resolve any issues and report resolution.
  • Work closely with the Premium Analysts and Customer Service reps to integrate all aspects of an issue toward specific resolution.
SKILLS/EXPERIENCE
  • 0-3 years of customer service experience, preferably in insurance, financial or professional services
  • Strong interpersonal skills that encourage team cooperation.
  • Ability to manage several inquiries at the same time and excellent organizational and time management skills.
  • Intermediate skill using the Microsoft Office suite of products, Microsoft Outlook.
COMPETENCIES:
  • Strong organizational, interpersonal and customer service skills.
  • Ability to learn and use enrollment system.
  • Ability to multitask and complete multiple priorities on time.
  • Strong problem solving skills.
  • Ability to partner with both internal and external resources to solve issues.
  • Strong knowledge of products, Combined procedures and customer needs.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Customer Care Associate - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Customer Care Associate to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Customer Care Associate handles customer inquiries from PFP, PFP members and others in order to support the PFP book of business. The position processes changes in billing, coverage, beneficiary, etc. in an accurate and timely manner while completing appropriate follow-through and follow-up, and documenting and effectively communicating. This individual utilizes product and system knowledge and expertise to answer inquiries and provide strong customer support to PFP, their members and the affiliated credit unions.

RESPONSIBILITIES
  • Process telephonic and written customer service requests within defined time parameters.
  • Appropriately handle independently or forward request to appropriate party
  • Provide customer-centric outcomes using knowledge of products and services.
  • Effectively work with internal and external parties to research and resolve any issues and report resolution.
  • Work closely with the Premium Analysts and New Business reps to integrate all aspects of an issue toward specific resolution.
SKILLS/EXPERIENCE
  • 2-5 years of customer service experience, preferably in insurance, financial or professional services
  • Strong interpersonal skills that encourage team cooperation.
  • Ability to manage several inquiries at the same time and excellent organizational and time management skills.
  • Intermediate skill using the Microsoft Office suite of products, Microsoft Outlook.
COMPETENCIES:
  • Strong organizational, interpersonal and customer service skills.
  • Ability to understand client needs and situation and drive solutions
  • Strong problem solving skills.
  • Ability to partner with both internal and external resources to solve issues.
  • Strong knowledge of products, Combined procedures and customer needs
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Underwriter - Glenview, IL
DESCRIPTION
Combined Insurance is seeking an Underwriter to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
Analyze applications, review prior application data, claim history and supporting documents to determine if application can be issued immediately, or if further investigation is required. Perform necessary system transactions to correct application record. Contact agents and applicants to clarify and correct inconsistent information. Evaluate existing coverage amounts (this company and others) to determine benefit amounts and replacement regulations. Examine appropriate underwriting parameters for guidance in determining if additional information is needed to evaluate risk. Authenticate income and occupation class and equate to benefits applied for. Evaluate medical and non-medical information generated by the underwriting process, to properly assess and classify the risk, and review completed phone interviews and review medical records. Perform necessary system transactions.

RESPONSIBILITIES
  • Review medical records and other documentation to make risk related decisions to approve or decline applications
  • Monitor pending business and ensure applications are reviewed within the department’s established time service standards
  • Communicate with PFP, applicants and sales administrative staff verbally and in writing regarding status of applications, requests for premium shortages or any other information required to approve the application
  • Review completed telephone interviews
  • Grow knowledge and proficiency within underwriting domain
  • Perform additional duties as requested
SKILLS/EXPERIENCE
  • 2-3 years of experience with underwriting individual supplemental health business
  • Ability to make sound risk-related decisions and communicate effectively, particularly with sales force
  • Strong interpersonal skills that encourage team cooperation.
  • Ability to manage several inquiries at the same time and excellent organizational and time management skills.
  • Intermediate skill using the Microsoft Office suite of products, Microsoft Outlook.
COMPETENCIES:
  • Strong organizational, interpersonal and customer service skills.
  • Ability to multitask and complete multiple priorities on time
  • Strong problem solving skills.
  • Ability to partner with both internal and external resources to solve issues.
  • Strong knowledge of products, Combined procedures and customer
  • needs
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
VP, Brand and Marketing Communications - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a VP, Brand and Marketing Communications to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
V.P. of Brand and Marketing Communication drives the development and execution of all brand and marketing activities to meet strategic objectives and sales goals globally. This position plays a leadership role in communicating the product strategy, vision and value proposition. Directly engages in, and has ultimate responsibility for, strategic brand development and is responsible for Customer Brand Experience. This individual will lead a team of communications experts, creating a nimble and responsive marketing team that can help bring products to market quickly, increasing sales conversions and improving customer engagement.

RESPONSIBILITIES
  • Manage a marketing team responsible for leading and managing all of Combined’s recruiting and sales collateral, digital and direct marketing, and brand initiatives.
  • Oversee lead programs for captive agency force, value add programs to existing customers and coordinates with Operational Areas to support retention programs
  • Build and manage best in class team of marketing communication experts; oversee hiring, development and management of all marketing teams, working across the organization to develop programs that acquire new employees and customers, and maximize existing customer relationships.
  • Oversee development and implementation of integrated marketing programs, identifying and exploiting key owned, earned and paid media channels.
  • Champion and ensure consistent application of brand standards globally.
  • Develop and manage cohesive brand strategy across core, worksite and alternative distribution channels with multiple touch points.
  • Drive speed to market for new products and expanded distribution channels with streamlined processes and strong partnerships across the organization.
  • Lead development of marketing strategies and programs, managing the global approach to new product marketing and launch planning.
  • Collaborate with project sponsors to scope, develop and execute recruiting and marketing programs and campaigns; assure appropriate media mix, alignment and synergy across channels to meet objectives.
  • Develop and execute annual and long range marketing plans based on in-depth understanding of market segmentation, market trends, customer needs, and competitive position.
  • Analyze customer insights and segmentation frameworks to identify and prioritize highest value prospects and existing customers, allocating marketing resources and budget to meet goals.
  • Lead in-house design team and outside vendors to provide ongoing high-impact creative.
  • Partners with and manages work assigned to agencies, including digital and traditional media, creative and social media.
  • Oversee allocation of marketing budget to meet financial and strategic goals; ensure spend is prioritized against company objectives and relevant growth drivers.
SKILLS/EXPERIENCE
  • 10+ years of directly related, progressively responsible, marketing experience
  • Working knowledge of the supplemental insurance industry a plus.
  • 3 years of P&L or budget management experience; able to develop an operating budget and monitor / control expenses; manages variances between budgeted and actual expenses.
  • Good communication, interpersonal and leadership skills required; ideal candidate should have prior experience with marketing, sales, annual and strategic planning, and new product launch.
  • Able to understand business needs and translate those needs into actionable and measurable marketing plans that drive sales and elevate perceptions of the brand with the target audience.
  • Demonstrated experience working on the creation, development, implementation and assessment of marketing strategies, communication pieces and programs that consistently drive results.
  • Experience managing agency and freelance vendors.
  • Strong creative thinking and analytical problem solving skills.
  • Deep understanding of how strategy drives execution to ultimately produce effective campaigns and collateral that are on-target and comprehensive from a messaging perspective, and in turn, effectively delivers on the goals and objectives.
  • Strong project management skills and ability to oversee multiple projects
  • Experience leveraging insights about the target audience to design and build effective segmentation, recruiting and/or marketing campaigns; must have experience with traditional and digital advertising mediums.
  • Proven experience in agency and external partner selection; review and approve contracts; multi-million dollar budget management experience required.
EDUCATION:
  • Bachelor degree required in business, marketing or comparable discipline; MBA preferred.
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Premium Account Analyst - Glenview, IL
DESCRIPTION
Combined Insurance is seeking a Premium Account Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Premium Account Analyst is responsible for the processing, reconciliation and application of premium payments for PFP policies. These responsibilities include applying premium payments, maintaining client/customer data, and processing premium-related policy changes as well as reconciling monies in suspense to provide payment for individuals’ coverage and appropriate compensation for PFP. Successful incumbents provide strong customer support to PFP, their members, and the affiliated credit unions.

RESPONSIBILITIES
  • Process and apply premium payments within defined time parameters.
  • Reconcile suspense entries to facilitate payments.
  • Work with internal and external parties to research and resolve any premium inquiries and report resolution.
  • Work with internal and external parties to facilitate new billing arrangements and assure appropriate premium collection.
  • Resolve premium discrepancies within defined time parameters and report resolution.
SKILLS/EXPERIENCE
  • 1-3 years of billing or accounts receivable experience, preferably in insurance, financial or professional services
  • Ability to manage several inquiries at the same time and excellent organizational and time management skills.
  • Intermediate skill using the Microsoft Office suite of products.
COMPETENCIES:
  • Strong organizational, interpersonal and customer service skills.
  • Ability to learn and use billing system.
  • Ability to understand client needs and situation and drive solutions.
  • Strong problem solving skills.
  • Ability to partner with both internal and external resources to solve issues.
  • Strong knowledge of products, Combined procedures and customer needs
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Sr. Systems Analyst - Chicago, IL
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an Senior System Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This Senior System Analyst is responsible for providing supplemental project management and coordination across multiple Application portfolios as well as Compliance and Regulatory projects. It will provide business as usual support for 60% of time to business areas/applications listed below. The remaining 40% of the time will be dedicated to providing application subject matter expertise for large project initiatives as well as managing small to medium size projects in these areas. This position is necessary to support these applications.

RESPONSIBILITIES
  • Act as primary liaison to business partners –Claims & Print applications
  • Act as primary liaison to 3rd party print providers and off-shore/on-shore development team for Claims and Print portfolio applications
  • Manage delivery of assigned projects within approved time and budget following SDLC phases
  • Proactively manage project and/or production issues/risks and escalate them as needed in a timely manner
  • Provide periodic status reports on assigned projects and issues
  • Interact with the business partners through requirements analysis and design sessions
  • Conduct design and code reviews to ensure that solutions effectively meet business objectives
  • Manage and track project costs, including plan vs. actual costs, forecasted estimates to complete, and costs at completion
  • Develop subject matter expertise in the assigned Claims and Imaging portfolio applications
SKILLS/EXPERIENCE
  • Experience working with a system development methodology in a structured Solution Development Life cycle environment and Project Management
  • Experience delivering IT projects working with application development teams (on-shore and off -shore) supporting multiple platforms
  • Experience in identifying, defining, prioritizing and implementing solutions to complex problems
  • Experience in resource allocation, daily supervision, long range planning, prioritization and effective execution of assignments
  • Experience developing cost benefit assessments
COMPETENCIES:
  • Document Management/Imaging expertise
  • Project Management experience
  • Excellent oral and written communication skills
  • Strong analytical and problem solving skills
  • Ability to manage multiple projects
  • Strong relationship management, negotiation and decision making skills
  • Solid presentation skills
  • Ability to effectively work with various levels of business users
  • Good facilitating skills
  • Knowledge of systems development methodologies and project life cycles
  • Proficient in MS project, Microsoft office Suite (Word, Excel, Powerpoint)
EDUCATION:
  • 7+ years in Information technology, Business administration or equivalent
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Customer Service Rep - Chicago, IL
DESCRIPTION
Combined Insurance is seeking a Customer Service Rep to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This is the first level CSR position where the employee is trained through a series of formal in class training sessions along with on the job training servicing all core types of calls that come into the Call Center. The individual demonstrates consistent good quality and performance results. Has displayed good job knowledge, confidence in all calls, good problem solving abilities and provides consistent service that is customer focused and professional. This is a growth and development entry level position where and employee masters the core CSR position requirements and demonstrates the abilities to being competent CSR.

This position requires that the individual go through all phases of the core training of the CSR position. They will learn how to service the core calls received in the CSR position (Claims and customer service calls for policyholders and agents – in all core lines of business, Accident, Life and Health)

The employees will be trained to service the core calls and must demonstrate consistent good quality results (level 3 or better) and performs consistently within productivity requirements. The individual is very dependable with average or better attendance, adherence to schedule and availability.

This position requires the employee to be trained and develop good work habits and must be a motivated worker, confident and capable to handle all service and claim situations.

The employee must assimilate and utilize their job knowledge of Combined’s products, procedures, claim practices/procedures, all service applications (CLARIFY, main frame systems - L70, LPS COPS, Accident system - Content Manager, Outlook and effectively incorporate with their strong interaction skills. In addition, this employee has also been cross trained to handle all core calls in Claims and Customer Service from our policyholders and Agents.

This training program also includes training in soft skills while communicating with customers, being focused on their needs and develops a customer centric approach in servicing customer’s needs. Ultimately should demonstrate very good service capabilities and consistent customer focused approach.

The successful individual who has learned all policy product lines, all procedures for the core calls, demonstrated good productivity, quality and dependability results along with being customer focused in all call work will be considered for a promotion to the level 2 CSR position. Typically an employee will spend 12 – 18 months in this position before they are considered for promotion.

RESPONSIBILITIES
  • Very good communication skills with the customers and agents
  • Excellent telephone skills
  • Focused on customer experience providing professional service
  • Very good problem solving skills
  • Very good business writing skills – emails, case work documenting calls and occasional letters written to the customer
  • Ability to multi-task while on line with customer
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Bilingual Claims Adjuster - Chicago, IL
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking a Bilingual Claims Adjuster to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

RESPONSIBILITIES
  • Accurately process claims under Supplemental A&H coverage.
  • Key data into online processing system.
  • Determine eligibility by evaluating claim submission and comparing to policy benefits.
  • Request additional information from policyholders, providers and others as necessary to finalize claim.
  • Manage pending files.
  • Create claim related correspondence.
  • Provide customer service to policyholders, agents and doctors answering a variety of questions both in writing and by phone.
  • Conduct telephone assessments for continuing disability claims.
  • Meet Department standards for time service and quality.
COMPETENCIES
  • Excellent interpersonal & communication skills
  • Quality and Customer Centric Orientation
  • Strong attention to detail
  • Analytical with good decision making skills
  • Ability to foster teamwork toward a common objective
  • Strong work ethic with customer centric focus
SKILLS/EXPERIENCE
  • Excellent written and verbal communication skills
  • Quality and customer centric orientation
  • Analytical with good decision making skills
  • Detail oriented
  • Medical terminology knowledge
  • Keyboard skills – 30+ wpm
  • Windows based PC knowledge
  • Knowledge of medical terminology(a plus)
  • Bilingual – Fluent in Spanish
EDUCATION:
  • High School Diploma
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
National Sales Development Director - Glenview, IL
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an National Sales Development Director to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
This position is responsible for impacting bottom line sales results through

RESPONSIBILITIES
  • Facilitate new Market Director (MD) field onboarding program against established standards. Take a leadership role in assimilating the new MD by partnering, training, and advising. Participate in corporate onboarding sessions.
  • Provide training and development to established MDs and Executives in regards to management activity, team development, and business metric improvements. Using needs analysis tools, identify competency development needs and facilitate appropriate training and coaching plan in partnership with senior manager and HR.
  • Provide strategic support to Greenfield markets by assisting management with business plans, startup activities, and on the ground support coordination.
  • Provide management support in open markets/divisions as needed. May act as leader to the sales teams on an interim basis.
  • Offer input to broad management development needs/programs and create facilitator guidelines.
  • Facilitate training for new products, process changes and compliance related topics as needed.
  • Support the Career Development program by facilitating segments as needed.
  • Facilitate market reviews in partnership with Zone Manager. Assess business metrics, team management, sales activities and geographic factors. Based on the review, make recommendations for changes, support needed and leadership development.
SKILLS/EXPERIENCE
  • 10+ years’ experience related to Learning & Development (L&D), sales development, sales/business development, small business management/ownership
  • 3+ years in a senior level role
  • Insurance experience is preferred
  • Excellent facilitation skills
  • Experience with curriculum/content building
  • Experience conducting needs analysis
  • Ability to travel 50%+
  • Knowledge of current L&D practices and tools, participation in external professional organization(s)
  • Tech savvy, proficient with Outlook, Word, Excel, and PowerPoint
  • Excellent writing and communication skills
COMPETENCIES:
  • Highly self-motivated, results-oriented with strong skills in presenting, communicating, organizing, multi-tasking, and time management
  • Smart, creative, and independent thinker with great attention to detail
  • Highly professional with executive presence
  • An ambassador of Combined’s culture, values and standards
  • Ability to synthesize key business drivers and write business plans
  • Ability to effectively coach and mentor at a senior level: trusted, develops relationships, viewed as highly competent in our business model/business essentials, displays patience, and empathy, demonstrates ability to coach to success
EDUCATION:
  • Bachelor Degree Preferred
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Administrative Assistant, Part Time - Latham, NY
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an Administrative Assistant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY This is a part time position (12 – 15 hours/weeks) dedicated to assisting the Market Director with the administrative task of reviewing applications to ensure that they meet with our underwriting guidelines.

RESPONSIBILITIES
  • Attend end of week sales check-in meetings
  • Reviewing applications to ensure all appropriate line items are completed
  • Reviewing applications to ensure that information is compliant with underwriting guidelines
  • Communicating results of application inspection to the Market/Division
  • Provide general office/clerical assistance to the Market Director in support of app completion, QR, and pending business communications
SKILLS/EXPERIENCE
  • Successful and stable work history
  • Excellent PC skills including demonstrated knowledge of Excel and Microsoft Office Suite
COMPETENCIES
  • Proficient keyboarding, word processing, & file maintenance skills
  • Effective communication and interpersonal skills
  • Good math skills and calculator operation
  • Ability to use personal computer and software to develop spreadsheets, databases, and word processing documents
  • Good planning and organizational skills
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now
Assistant Manager, Underwriting - Chicago, IL
DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an Assistant Manager, Underwriting to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY
The Assistant Manager position is one that assists the Manager of an assigned business unit. This is a junior leadership role as this individual is responsible for supporting the Manager as the key on floor “go to” leader for the team to which they are assigned. This is a first stage as a management leader and will assist the Team Manager in running the business through various assigned duties. The key functions revolve around floor leadership, assisting in Team reporting, coaching and mentoring for ongoing support of employees, support for escalated customer issues, auditing production for quality assurance, problem solving customer issues, support of employee production issues, ensuring employees are adhering to their schedule, and support Team and Department in inter and intra departmental meetings and process development issues. Supporting the Manager and Department in inter and intra departmental activities supporting company initiatives as a subject matter expert. Responsible for creating various daily employee activity reports and the weekly / monthly production and quality reports for the Team. RESPONSIBILITIES:
  • Assist the Manager in all day to day activities in leading the Team
  • Management of Team in the absence of the Manager (all work schedules including after hours)
  • Produce employee individual daily work reports from i360 and OpenScape and develop the accompanying Trend Alert report analysis
  • Assisting employees as the key individual providing support for escalated customer or business issues
  • Subject matter expert for identifying and resolving customer related issues and problems
  • Maintain the daily attendance log for the Team and report all unplanned absences to appropriate party
  • Produce the weekly production and quality reports for the Team
  • Assist in auditing daily work performed by employees in both side by side coaching sessions and monthly audits
  • On floor supervision to ensure all employees are in adherence to their schedule and assisting employees in resolving work disruptions
  • Floor mentor for new employees and for those recently trained on new functions
  • Coaching employees on job performance and quality of work performed
  • Back-up for Manager team reports, producing the daily summary activity reports, submitting them to the department report administrator and notifying the Team of the results
  • Assist Manager in the monthly and quarterly Team meetings – facilitate assigned meetings with the Manager and taking a role during coaching portions of the meeting
  • On floor communications to all employees with new initiatives ensuring that employees are aware of new processes and procedures impacting their work
COMPETENCIES:
  • Leadership: communication, acts as an effective role model, motivates to create a Team environment, encourages Team to be successful, able to address issues effectively, persuasive and is enthusiastic.
  • Coaching and Mentoring: provides effective feedback for development, facilitates development through feedback and training, recommends development plans for employee development and is dedicated to individual growth
  • Problem solving: identifies and resolves effectively, anticipates issues and proactively addresses, fact based decision making and logically thinks through issues for a resolution.
  • Adaptability: ability to handle multiple tasks simultaneously, readily adopts new processes and initiatives, helps drive change and acceptance of change. Learning orientation with ability to learn and adapt quickly.
  • Initiative: Proactive, team player who volunteers for tasks or challenges, independent worker and identifies and acts to issues and problems.
  • Results driven: effectively focuses at the goals and tasks at hand and provides positive results, takes ownership for delivering results.
SKILLS/EXPERIENCE:
  • 3 – 5 years of supervision/management in an Insurance Underwriting or Claims department
  • Bachelor’s Degree preferred
  • Medical Terminology knowledge preferred
  • Outstanding team building skills
  • Excellent coaching and mentoring skills
  • Demonstrate sound judgment and decision making
  • Maintain high ethical standards
  • Ability to interact with diverse people and personalities
  • Excellent oral and written communication skills
  • Logical thinker
  • Goal orientated
  • Multi task orientation
  • Excellent problem solver
  • Independent worker
  • Coaching and training abilities
  • Microsoft Office – Excel, Word PowerPoint, Outlook
OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. We are committed to supporting our employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Connect with us on Twitter, Facebook, LinkedIn, and Google+
Apply Now

Combined Insurance Honored as Top Military Friendly Employer

U.S. Senator Mark Kirk congratulates Combined Insurance on being the top military friendly employer in the nation for the second consecutive year.

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