Change Customer Information
We strive to provide you with the best customer service we can. To do that, we need your help. If you've recently experienced a life change - marriage, divorce, new baby, moved to a new home - please let us know.
It's easy. Choose the information you'd like to change from the links below. Once on that page, choose the form you need, download it and print it:
- Change your address
- Change your beneficiary
- Change your ownership
- Change your bank information
(for customers paying monthly through their checking account)
Mail the completed form(s) to:
Combined Insurance
Policyholder Services
P.O. Box 6703
Scranton, PA 18505-0703
If you have questions or would like assistance completing these forms, our customer service representatives are available and happy to assist you.
Toll-free: +1-800-225-4500
Fax: +1-773-765-1860
Monday through Friday
7:30 a.m. - 6:00 p.m. CST
New York Residents / Policyholders
Toll-free: +1-800-951-6206
Fax: +1-773-765-1860
Monday through Friday
8:30 a.m. - 6:00 p.m. EST
- For Globe Life Insurance Company products, call +1-800-428-5466.
- Alabama and Mississippi customers, call +1-800-621-5134.
- For Worksite customers, call +1-800-544-9382.
The Self Service Portal provides customers instant access to view policies, payment history, and claim information. Click on the link below to manage your account online.
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