Contact Us

We're here to make things easy for you. Whether you need to change your beneficiaries, check on the status of a claim or any other concerns, we are here to assist you. A Combined Insurance Customer Service representative will reply to your on-line inquiry by email. If you prefer to be contacted by phone or via mail, please complete the appropriate fields below.

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Current customers please enter your policy number and any other relevant information to assist us with your inquiry. If you're inquiring about a claim, please include the policy number, as well as, the claim number.

Useful Combined Insurance Numbers:

U.S. Customer Service*
5050 North Broadway
Chicago, Illinois 60640-3060 USA
Toll-free: +1-800-225-4500
Fax: +1-773-765-1850
Monday through Friday
7:30 a.m. - 6:00 p.m. CST

U.S. Policyholder Services*
P.O. Box 87208
Chicago, Illinois 60680-0280 USA
Toll-free: +1-800-225-4500
Fax: +1-773-765-1860
Monday through Friday
7:30 a.m. - 6:00 p.m. CST

* Servicing all States with the exception of New York

New York Residents / Policyholders
Toll-free: +1-800-951-6206
Monday through Friday
8:30 a.m. - 6:00 p.m. EST

Mailing addresses: Same as above
Fax numbers: Same as above

We value your privacy. To learn more about how we protect your personal information, please look at our Privacy Policy.

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We use this address only to tell the recipient who sent the message. We do not save or re-use it in any way.