Change Customer Information
We strive to provide you with the best customer service we can. To do that, we need your help. If you've recently experienced a life change - marriage, divorce, new baby, moved to a new home - please let us know.
It's easy. Choose the information you'd like to change from the links below. Once on that page, choose the form you need, download it and print it:
- Change your address
- Change your beneficiary
- Change your ownership
- Change your bank information
(for customers paying monthly through their checking account)
Mail the completed form(s) to:
Combined Insurance
P.O. Box 87208
Chicago, Illinois 60680-0280 USA
If you have questions or would like assistance completing these forms, our customer service representatives are available and happy to assist you.
Toll-free: +1-800-225-4500
Fax: +1-773-765-1860
Monday through Friday
7:30 a.m. - 6:00 p.m. CST
New York Residents / Policyholders
Toll-free: +1-800-951-6206
Fax: +1-773-765-1860
Monday through Friday
8:30 a.m. - 6:00 p.m. EST
- For Globe Life Insurance Company products, call +1-800-428-5466.
- Alabama and Mississippi customers, call +1-800-621-5134.
- For Worksite customers, call +1-800-544-9382.
Questions regarding your policies? Need assistance with a claim? Complete the Customer Service Form and a Combined Insurance representative will assist you.
Useful Combined Insurance Numbers:
U.S. Customer Service*
5050 North Broadway
Chicago, Illinois 60640-3060 USA
Toll-free: +1-800-225-4500
Fax: +1-773-765-1850
Monday through Friday
7:30 a.m. - 6:00 p.m. CST
U.S. Policyholder Services*
P.O. Box 87208
Chicago, Illinois 60680-0280 USA
Toll-free: +1-800-225-4500
Fax: +1-773-765-1860
Monday through Friday
7:30 a.m. - 6:00 p.m. CST
* Servicing all States with the exception of New York
New York Residents / Policyholders
Toll-free: +1-800-951-6206
Monday through Friday
8:30 a.m. - 6:00 p.m. EST
Mailing addresses: Same as above
Fax numbers: Same as above