Whether you need to change your beneficiaries, check on the status of a claim or any other concerns, we are here to assist you.

Change Address

To submit your change of address information, please complete the form below.

Change address form

Mail the completed form to:

Combined Insurance
5050 North Broadway
Chicago, Illinois 60640-3060 USA

Back to Change Information

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Current Customers

Questions regarding your policies? Need assistance with a claim? Complete the Customer Service Form and a Combined Insurance representative will assist you.


Useful Combined Insurance Numbers:

U.S. Customer Service*
5050 North Broadway
Chicago, Illinois 60640-3060 USA
Toll-free: +1-800-225-4500
Fax: +1-773-765-1850
Monday through Friday
7:30 a.m. - 6:00 p.m. CST

U.S. Policyholder Services*
P.O. Box 87208
Chicago, Illinois 60680-0280 USA
Toll-free: +1-800-225-4500
Fax: +1-773-765-1860
Monday through Friday
7:30 a.m. - 6:00 p.m. CST

* Servicing all States with the exception of New York


New York Residents / Policyholders
Toll-free: +1-800-951-6206
Monday through Friday
8:30 a.m. - 6:00 p.m. EST

Mailing addresses: Same as above
Fax numbers: Same as above

Send To

We use this address only to tell the recipient who sent the message. We do not save or re-use it in any way.