Combined Insurance Customer Service Center
You've put your trust in us to make sure your insurance needs are met and we want to make sure we continue meeting those needs, no matter what life brings you. Life is full of changes, and we're here to help you navigate those changes, while making sure if you need us, we're there for you.
- File a Claim - when filing claims, the insurance customer service center strives to make it easy, from start to finish. And our customer service insurance counselors are always happy to help.
- Change Customer Information - learn how simple it is to change important information like your address, beneficiary or bank information.
- Learn about HIPAA - and how it protects your privacy.
- Learn about Combined Connection$™ - we can help you save money on some of your everyday healthcare costs.
- Contact Customer Service - we can help you save money on everyday healthcare costs.
Questions regarding your policies? Need assistance with a claim? Complete the Customer Service Form and a Combined Insurance representative will assist you.
Useful Combined Insurance Numbers:
U.S. Customer Service*
5050 North Broadway
Chicago, Illinois 60640-3060 USA
Toll-free: +1-800-225-4500
Fax: +1-773-765-1850
Monday through Friday
7:30 a.m. - 6:00 p.m. CST
U.S. Policyholder Services*
P.O. Box 87208
Chicago, Illinois 60680-0280 USA
Toll-free: +1-800-225-4500
Fax: +1-773-765-1860
Monday through Friday
7:30 a.m. - 6:00 p.m. CST
* Servicing all States with the exception of New York
New York Residents / Policyholders
Toll-free: +1-800-951-6206
Monday through Friday
8:30 a.m. - 6:00 p.m. EST
Mailing addresses: Same as above
Fax numbers: Same as above