Corporate Insurance Careers

While our sales force is a significant key to our success, there is also a dedicated team of employees in our corporate offices that help both our customers and our sales force.

If you would like an insurance career at a growing company that supports a positive environment where your accomplishments are recognized and rewarded, browse Combined Insurance jobs, and submit your information.

Combined Insurance is an Equal Opportunity Employer committed to a diverse workforce.

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Current Job Postings

Click on a position to see the description. Or View all job postings.

Accounts Payable Clerk - Chicago, IL

POSITION SUMMARY: Currently, we have an excellent career opportunity for an Accounts Payable Clerk with Combined Insurance, part of the ACE Group of Companies.

DESCRIPTION OF DUTIES: Ensure that all enrollment expenses and per diems are processed in an accurate and timely manner. Maintain records and provide reports as required. Update enrollment databases with cost information.

REQUIRED SKILLS & EXPERIENCE: Prior office experience with a minimum of 2 years experience in a similar or related position. Excellent math and analytical skills; strong computer skills; ability to multi-task; customer focus; good communication skills.

MINIMUM EDUCATION REQUIRED: High School Diploma; some college preferred. Accounting courses, a plus.

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Acct Analyst PAA Dept - Chicago, IL

POSITION SUMMARY: Currently, we have an excellent career opportunity for an Account Analyst in the Premium Adjustment Accounting Department with Combined Insurance, part of the ACE Group of Companies.

POSITION DESCRIPTION: Responsible for 104 accounts reconciliations on a monthly basis, providing feedback to supervisors regarding department training needs, and ability to work closely with other departments to resolve open items. Key daily journal entries. May work on other special projects or assignments as required.

SPECIAL SKILLS REQUIRED: Knowledge of accounting principles to perform account reconciliations and prepare complex manual accounting entries. Interpersonal skills to deal effectively with supervisor, department, employees, and personnel form other departments to resolve open items. Detailed working knowledge of how General Ledger accounts are affected by various transactions performed in the L70, GO3, and LSP administration systems is a definite plus.

MINIMUM EDUCATION REQUIRED: Bachelor's Degree

MINIMUM EXPERIENCE REQUIRED: 2-3 years experience working on reconciliations of multiple accounts.

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Actuarial Analyst - Glenview, IL

POSITION DESCRIPTION: Currently, we have an excellent career opportunity for an Actuarial Analyst in the Actuarial Department of Combined Insurance, part of the ACE Group of Companies.

DESCRIPTION OF DUTIES: Assisting in preparing quarterly financials, establishing/changing reserves, and producing quarterly analysis.

SPECIAL SKILLS REQUIRED: Excel, Access, Exposure to Actuarial Mathematics, and knowledge of basic reserving principles.

MINIMUM WORK EXPERIENCE REQUIRED: 3 years of insurance Life or A&H financial reporting.

MINIMUM EDUCATION REQUIRED: Bachelors Degree

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Admin Asst to Dir of Training - Dallas, TX

POSITION DESCRIPTION: Currently, we have an excellent career opportunity for an Administrative Assistant in the Training Department of Combined Insurance, part of the ACE Group of Companies.

DESCRIPTION OF DUTIES: Input information into Excel spreadsheets, letter writing, filing, communications with trainers and field executives and general office duties.

SPECIAL SKILLS REQUIRED: Strong Excel skills, Microsoft Office, good communication skills both verbal and written.

MINIMUM WORK EXPERIENCE REQUIRED: 5 years previous office experience

MINIMUM EDUCATION REQUIRED: High School Diploma required, some college preferred.

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Admin Asst to Divisional Mgr - Glenview, IL

POSITION SUMMARY: Currently, we have an excellent career opportunity for an Administrative Assistant to the Divisional Manager in the Glenview, IL office of Combined Insurance, part of the ACE Group of Companies. Primary responsibilities for this position include support for the Divisional Sales Manager and department.

ESSENTIAL DUTIES: Duties include preparation of letters, presentations and other documents for the manager as well as providing support for the manager's travel plans and calendar. Responsibilities also include administrative tasks to support the department.

REQUIRED SKILLS & EXPERIENCE: Five years of administrative experience required. PC proficient in MS Office Suite, including Word, Excel, and PowerPoint. Lotus Notes preferred. Strong verbal and written communication skills.

REQUIRED EDUCATION: High school diploma

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Bi-lingual Customer Care Associate Trainee - Chicago, IL

POSITION SUMMARY: Currently, we have an excellent career opportunity for a Bi-lingual Customer Care Associate Trainee with Combined Insurance, part of the ACE Group of Companies.

DESCRIPTION OF DUTIES: The primary function of this position is to be trained on the PHS functions necessary to become a Customer Care Associate. The employee will learn all the company policies and procedures, products, customer support systems and learn how to service customer service inquiries. The training will focus on learning the skills and knowledge necessary to represent the Company by performing the customer service function from both transactional and a total customer experience. The employee will use their communication skills to correspond with the customers via letter, fax, e-mail or telephone. This incumbent will respond not only to English but Spanish inquiries. In addition, they will be required to provide translations of letters across the NA PHS Team. The training will be done in phases and on the job support will be provided.

REQUIRED SKILLS & EXPERIENCE: 2-3 years prior experience working in a Call Center or Customer Service environment. Microsoft Word and Windows. Accurate typing skills of at least 35-40 WPM. Excellent written, oral and analytical skills. Good decision making abilities and working in a positive manner. Must be proficient in responding to customers in Spanish via writing, speaking and analyzing correspondence.

MINIMUM EDUCATION REQUIRED: High School Diploma required, College preferred

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Client Coordinator - Chicago, IL

POSITION SUMMARY: Currently, we have an excellent career opportunity for a Client Coordinator Trainee in the Uptown Chicago offices of Combined Insurance Company of America, part of the ACE Group of Companies.

ESSENTIAL DUTIES: Evaluate and process information from multiple sources effectively. Provide customer service and support for voluntary insurance coverage marketed to client groups and employees. Position involves close interaction with client company's payroll, financial and HR staffs. Position will serve as the expert resource to issues involving billing, collections and policy administration for clients, brokers and outside sales force. Maintain client records through standard customer service functions.

REQUIRED SKILLS & EXPERIENCE: Excellent communication skills, both verbal and written Capability to work independently as well as in a team environment. Understand how to support internal and external customers effectively. PC proficiency in MS Office.

REQUIRED EDUCATION: Bachelor's degree

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Compliance Coordinator - Chicago, IL

Position Summary: Currently, we have an excellent career opportunity for a Compliance Coordinator with Combined Insurance, part of the ACE Group of Companies.

Position Description: Research, resolve and respond to State insurance departments and Better Business Bureau inquiries. Consult with and respond to inquiries from the legal department. Contact other service center areas with regard to correcting processing mistakes or resolving outstanding issues. Analyze data, develop trend information and prepare reports and analyze data to be disseminated to senior administrative management, field sales management, sales service offices and legal department. Assist in preparation and review of market conduct audit material. Research, resolve and respond to consumer complaints. Follow-up on responses to agent complaints and determine adequacy of responses received. Engage in work group activities: case review with other coordinators, sharing of new information/procedures, departmental meetings.

Special Skills Required: Business writing and/or composition work is preferred. Ability to interpret various state insurance requirements and formulate resolutions/responses which comply with these requirements. Also, some exposure to Business/insurance Law is desirable. It is imperative that a candidate for this position possess very effective communication skills, both written and verbal, since they represent Combined Insurance and communicate directly with state insurance department, customers and attorneys. Also, proficent use with Microsoft Word, Excel, experience with Combined Insurance Business Systems is a plus.

Minimum Education Required: High School Diploma is preferred

Minimum Work Experience: 5 years experience unless the candidate has direct equivalent work experience (Claim Adjustor, Customer Service Phone Rep, Correspondent or Group Leader, Underwriter, etc.). Knowledge of Combined Insurance products and services, and service center systems/procedures is essential.

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Conservation Specialist - Chicago, IL

POSITION SUMMARY: Currently, we have an excellent career opportunity available for a Customer Service Specialist (Conservation) in the Uptown Chicago offices of Combined Insurance, part of the ACE Group of Companies.

ESSENTIAL DUTIES: Work with customers via inbound calls and outbound dialer. Assists customers wanting to discontinue insurance by reviewing benefits of products and/or resolving service and claims issues. Assist in collection of premiums currently due or past due. (Training is 1-3 month and involves on the job training, classroom and one-on-one coaching. Must be able to obtain Illinois Producer license--company provides training and pays fees for 2 sittings.) Hours for this position are 9:45 am – 6:00 pm.

REQUIRED SKILLS & EXPERIENCE: Previous customer service or call center experience helpful-previous experience with a predictive dialer helpful-previous insurance, conservation very helpful. Excellent communication/interpersonal skills. PC proficiency. Ability to speak Spanish or French Canadian very helpful.

REQUIRED EDUCATION: High school diploma. Some college helpful.

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Customer Support Specialist - Chicago, IL

POSITION SUMMARY: Currently, we have an excellent career opportunity for a Customer Support Specialist with Combined Insurance, part of the ACE Group of Companies.

DESCRIPTION OF DUTIES: Incumbent is responsible for producing TCR's for Worksite clients as well as maintaining the enrollment databases and records necessary to manage enrollments and monitor enrollment results. Incumbent will also support Account Executive needs with respect to re-service reporting.

REQUIRED SKILLS & EXPERIENCE: Prior entry level experience. Excellent analytical and organizational skills, ability to multi-task and learn quickly. Strong customer focus. Good computer skills. Must have excellent communication skills both written and oral.

MINIMUM EDUCATION REQUIRED: Bachelor's Degree

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Direct Marketing Project Manager - Glenview, IL

POSITION SUMMARY: Currently, we have an excellent career opportunity for a Direct Marketing Project Manager with Combined Insurance, part of the ACE Group of Companies.

ESSENTIAL DUTIES:

1. Plan and implement marketing projects, within agreed deadlines and allocated budgets, working closely with internal as well as external resources. Monitor the delivery of the projects, keep work on track, resolve issues, and make adjustments based on needs and learnings.
2. Create and manage project planning documents, campaign budgets and return on investment information.
3. Responsible for the overall creative and communications for marketing campaigns. Ensure that creative addresses the business objectives, customer needs, and leverages prior analysis, research and learnings.
4. Analyze and measure project effectiveness, providing feedback to management about project effectiveness and new opportunities or gaps.
5. Maintain records, produce reports and forecasts, drawing charts and graphs to illustrate reports, using computer.
6. Manages the overall implementation, operation, and success of assigned projects from start to finish. Establishes work plan and staffing for each phase of project, and arranges for recruitment or assignment of project personnel. Manage the scope, timeline, communications, quality, and costs associated with projects employing project management standards.
7. Manages special projects and other duties as required.
8. Responsible for suggesting methods to improve operations, processes, efficiency and service to both internal and external customers.
9. Maintains a favorable working relationship with all employees to promote a cooperative and harmonious working environment in order to facilitate positive employee morale, productivity, and continued improvement.

SPECIAL SKILLS REQUIRED: Strong communication skills, verbal and written. Presentation skills. Must have knowledge or ability to quickly learn about all aspects of marketing and sales. Project management experience with the ability to multi-task. Knowledge of direct marketing and database marketing principles and experience in managing print and telemarketing campaigns. PC proficient.

MINIMUM WORK EXPERIENCE REQUIRED: Five to ten years related experience and/or training; or equivalent combination of education and experience.

MINIMUM EDUCATION REQUIRED: Bachelor's Degree

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Government Relations Coordinator - Glenview, IL

POSITION SUMMARY: Currently, we have an excellent career opportunity for a Government Relations Coordinator with Combined Insurance, part of the ACE Group of Companies.

DESCRIPTION OF DUTIES: Represent Combined Insurance before state regulators/legislators, prepare testimony, and participate in various external legislative, industry and regulatory committees. Develop strong working relationships with state regulators, trade association staff, state legislators and allied company government affairs staff. Interact with department heads and management to understand Combined's business needs and develop or implement legislative/regulatory strategy. Work closely with compliance and legal to further Combined's efforts in addressing problematic proposals and complying with enactments. Prepare reports on pending matters and prepare testimony as required. Position requires 10-20% travel to state regulatory agencies, national regulatory meetings, and national/state trade associations.

REQUIRED SKILLS & EXPERIENCE: 2-5 years government policy and/or insurance company representation preferred. Strong verbal and written communication skills. Experience working with legal research systems - West Law and Nils preferred.

MINIMUM EDUCATION REQUIRED: Bachelor's and Master's degrees or equivalent experience. Juris Doctorate preferred.

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Internet Specialist - Glenview, IL

POSITION SUMMARY: Currently we have an excellent career opportunity for a Recruiting Specialist with Combined Insurance, part of the ACE Group of Companies.

If you are:

• Motivated by challenges and can persevere
• Possess the ability to exceed target goals
• Passionate about people
• Willing to invest the time necessary to attain end goal
• Able to follow through on your dreams

Then we have the opportunity for you!

POSITION DESCRIPTION:

• Responsible for setting up recruiting seminars and interviews for field sales force
• Actively mine Careerbuilder, Monster, and other sources for potential candidates
• Heavy outbound cold calling campaigns using various recruiting scripts
• Provide other support as needed for recruiting processes
• Meet production and activity standards
• Attend required company meetings
• Complete required training activities and programs

SPECIAL SKILLS REQUIRED:

• 1-2 years of highly evolved phone skills
• 1-2 years intermediate computer skills
• Strong communication and interpersonal skills
• Excellent organizational skills
• Demonstrated ability to meet deadlines

MINIMUM WORK EXPERIENCE REQUIRED:

• Successful and stable work history
• 1-2 years of telemarketing/call center experience (preferred)
• Knowledge of insurance industry (preferred)

MINIMUM EDUCATION REQUIRED:

• High School Diploma or GED

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Marketing Analyst - Glenview, IL

POSITION SUMMARY: Currently, we have an excellent career opportunity for a Marketing Analyst with Combined Insurance, part of the ACE Group of Companies.

ESSENTIAL DUTIES:

1. Identifies, gathers and analyzes relevant data and information that relates to marketing and sales strategy development for specific market segments. Identifies missing information and the sources needed to attain this information.
2. Interprets data and future trends in risks and economic influences pertinent to the business. Develops recommendations based on interpretation.
3. Provides reports and pertinent information to communicate initiatives in the context of strategy and industry trends.
4. Maintains records, produces reports and forecasts, drawing charts and graphs to illustrate reports, using computer.
5. Manages the overall implementation, operation, and success of assigned projects from start to finish. Establishes work plan and staffing for each phase of project, and arranges for recruitment or assignment of project personnel. Manage the scope, timeline, communications, quality, and costs associated with projects employing project management standards.
6. Manages special projects and other duties as required.
7. Responsible for suggesting methods to improve operations, processes, efficiency and service to both internal and external customers.
8. Maintains a favorable working relationship with all employees to promote a cooperative and harmonious working environment in order to facilitate positive employee morale, productivity, and continued improvement

SPECIAL SKILLS REQUIRED: Must be able to manage and organize multiple projects. Must have analytical and problem-solving skills. Must have excellent interpersonal and communication skills, both verbal and written. Must have knowledge or ability to quickly learn about all aspects of marketing and sales. Must be PC proficient.

MINIMUM WORK EXPERIENCE REQUIRED: Three to five years related experience and/or training; or equivalent combination of education and experience.

MINIMUM EDUCATION REQUIRED: Bachelor's Degree

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

PMO Analyst - Chicago, IL

DESCRIPTION: The PMO Analyst supports the analytical needs of the Project Management Office (PMO) organization, as well as directly acts as system administrator the PMO application. This position ensures all projects are logged & tracked; up to date statuses reported, required analytics performed and assists with presentations. This position also is responsible to act as the PMO application administrator ensuring timely user setup/deletion, tracking user licenses used, providing user training and performing general application table(s) maintenance as deemed required. This position works closely with project managers and PMO management to ensure projects are managed properly and reported on regularly; and PMO activities and applications run smoothly. This position is critical to the overall success of strategic project portfolio management.

RESPONSIBILITIES:

• Provide analysis and review of the portfolio of work undertaken during the project management and process improvement life cycles.
• Measure, and communicate appropriate metrics for all projects activities for a given portfolio
• Responsible for design and implementation of project management processes and associated process compliance
• Coordinate the Project Request and Approval process for PMO Management.
• Create monthly invoice to business units for direct labor charges and outsourced work.
• Create weekly Portfolio Health reports looking at project Allocation, Scope, and Schedule metrics.
• Provides discussion points for Sr. level management consideration
• Administers and maintain project tracking systems
• Ad Hoc reporting of project data for the department
• Consult with project managers on use of PMO application and other tools distributed through the PMO
• Other duties as assigned.

QUALIFICATIONS:

• Bachelor of Science Degree in Business, Information Systems, or Project Management preferred.
• 3+ years working as an analyst supporting operations or finance management.
• Experience working in project management office environment and PMO reporting a plus.
• Experience providing training to others and developing training materials
• Excellent verbal and written communication skills
• Proficient in Microsoft Project, Excel, PowerPoint, Word, Visio
• Experience working with any type of Project Portfolio Management Software a plus
• Ability to successfully manage multiple priorities while still meeting deadlines.
• Attention to detail and accuracy in process and results Self-starter with a can-do attitude able to manage in a high stress environment.
• Ability to deal with ambiguities and shifting priorities

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Priority One Specialist - Chicago, IL

POSITION SUMMARY: Currently, we have an excellent career opportunity available for a Priority 1 Specialist in the Uptown Chicago offices of Combined Insurance, part of the ACE Group of Companies.

ESSENTIAL DUTIES: Assist senior customers and field agents via inbound telephone calls with questions about senior products. Explain coverage, evaluate options and recommend solutions. Respond to written inquiries, process changes and corrections. Applicant must be able to obtain Illinois producer license - company provides training and pays fees for 2 sittings.

REQUIRED SKILLS & EXPERIENCE: Previous customer service or call center experience helpful-previous insurance experience, specifically senior based products such as Medicare Supplement, Long Term Care, etc. very helpful. Excellent communication/interpersonal skills. PC proficiency. Must have a positive attitude and patience to work with senior customers and complex products. Must have the ability to work independently and multi-task.

REQUIRED EDUCATION: High school diploma. Some college helpful.

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Project Manager Level 1 - Chicago, IL

DESCRIPTION: This is an intermediate position that manages projects to meet quality, schedule, milestone, and budget commitments. Incumbents work under supervision of senior level project managers. They are expected to have two to four years of project management experience, but may be new to professional project management methodologies. Projects managed typically have low levels of complexity, risk, and impact on the company. An incumbent in this position may manage several projects at a time and is expected to develop expertise in project management methodologies through experience and coursework or certification.

This individual manages project expectations, scope, risk and changes; provide issue identifications and resolution; provide a work plan at the required level of detail which indicates the key dependencies, resources, the time-frame for completion of the project and the key deliverables within it. Finally, this individual is accountable for continual tracking and analysis of project performance against the project plan to ensure project success; ensuring that the goals and objectives of the project are understood and contractually agreed with the project sponsor; and for the continual assessment of resource displacement and reassignment based on work plan schedule(s).

RESPONSIBILITIES INCLUDE:

• Lead project team(s) in the development and implementation of assigned projects
• Develop & maintain project documentation, including charters and scoping, measures of success, project plans, weekly status reports, issue tracking/escalation/resolution, and financial tracking/forecasting
• Lead and document business requirements gathering efforts
• Lead process mapping and documentation/mapping; redesign modeling/mapping
• Liaise with technology and business organizations to ensure engagement and project progress
• Facilitate team meetings and work sessions
• Communicate regularly in accordance with agreed upon communications plan
• Prepare formal presentations on project and status for business and technology leadership

QUALIFICATIONS:

• 2-4 years experience leading lower complexity cross functional projects in accordance with PMBOK or another formalized project methodology required
• Experience in understanding and communicating technical concepts to a non-technical audience
• Experience in the Insurance processing industry helpful
• Strong knowledge of MS Project, Excel, PowerPoint and Word required
• Ability to manage multiple projects in a dynamic development environment
• Strong ability to identify, understand and communicate business needs for technical projects
• Strong analytical skills; ability to influence change and drive results
• Ability to interact well with senior management; strong presentation skills
• Excellent written/verbal skills
• Knowledge of Peoplesoft systems a plus
• Experience in the enterprise portfolio management tool Clarity is preferred
• Bachelor of Science Degree in Business, Information Systems or Project Management
• Working or willing to work toward CPM or PMP, Six Sigma, Process Improvement and/or SDLC Certification a plus

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Project Manager Level 2 - Chicago, IL

DESCRIPTION: This is a senior level position that manages projects to meet quality, schedule, milestone, and budget commitments. Reporting to a senior level manager, incumbents work under minimal supervision. They are expected to be highly proficient in professional project management methodologies. Projects managed typically have medium levels of complexity, risk, and impact on the company. An incumbent in this position may manage several projects at a time and is expected to further develop their expertise in project management methodologies through experience and coursework or certification and they are expected to mentor junior project management resources.

This individual manages project expectations, scope, risk and changes; provide issue identifications and resolution; provide a work plan at the required level of detail which indicates the key dependencies, resources, the time-frame for completion of the project and the key deliverables within it. Finally, this individual is accountable for continual tracking and analysis of project performance against the project plan to ensure project success; ensuring that the goals and objectives of the project are understood and contractually agreed with the project sponsor; and for the continual assessment of resource displacement and reassignment based on work plan schedule(s).

RESPONSIBILITIES INCLUDE:

• Lead project team(s) in the development and implementation of assigned projects
• Develop & maintain project documentation, including charters and scoping, measures of success, project plans, weekly status reports, issue tracking/escalation/resolution, and financial tracking/forecasting
• Lead and document business requirements gathering efforts
• Lead process mapping and documentation/mapping; redesign modeling/mapping
• Liaise with technology and business organizations to ensure engagement and project progress
• Facilitate team meetings and work sessions
• Communicate regularly in accordance with agreed upon communications plan
• Prepare formal presentations on project and status for business and technology leadership

QUALIFICATIONS:

• 4-7 years experience leading medium sized/complexity cross functional projects in accordance with PMBOK or another formalized project methodology required
• Experience in understanding and communicating technical concepts to a non-technical audience
• Experience in the Insurance processing industry helpful
• Strong knowledge of MS Project, Excel, PowerPoint and Word required
• Ability to manage multiple projects in a dynamic development environment
• Strong ability to identify, understand and communicate business needs for technical projects
• Strong analytical skills; ability to influence change and drive results
• Ability to interact well with senior management; strong presentation skills
• Excellent written/verbal skills
• Knowledge of Peoplesoft systems a plus
• Experience in the enterprise portfolio management tool Clarity is preferred
• Bachelor of Science Degree in Business, Information Systems or Project Management
• Certified and/or working toward certification in CPM or PMP, Six Sigma, Process Improvement or SDLC preferred

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Project Manager Level 3 - Chicago, IL

DESCRIPTION: This is a senior level position that manages projects to meet quality, schedule, milestone, and budget commitments. Reporting to a senior level manager or executive, incumbents work under minimal supervision. They are expected to be expert in professional project management methodologies. Projects managed typically have high levels of complexity, risk, and impact on the company. An incumbent in this position may manage several projects at a time and is expected to continue developing their expertise in project management methodologies through experience and coursework or certification and they are expected to manage or mentor other project management resources.

This individual manages project expectations, scope, risk and changes; provide issue identifications and resolution; provide a work plan at the required level of detail which indicates the key dependencies, resources, the time-frame for completion of the project and the key deliverables within it. Finally, this individual is accountable for continual tracking and analysis of project performance against the project plan to ensure project success; ensuring that the goals and objectives of the project are understood and contractually agreed with the project sponsor; and for the continual assessment of resource displacement and reassignment based on work plan schedule(s).

RESPONSIBILITIES INCLUDE:

• Lead project team(s) in the development and implementation of assigned projects
• Develop & maintain project documentation, including charters and scoping, measures of success, project plans, weekly status reports, issue tracking/escalation/resolution, and financial tracking/forecasting
• Lead and document business requirements gathering efforts
• Lead process mapping and documentation/mapping; redesign modeling/mapping
• Liaise with technology and business organizations to ensure engagement and project progress
• Facilitate team meetings and work sessions
• Communicate regularly in accordance with agreed upon communications plan
• Prepare formal presentations on project and status for business and technology leadership

QUALIFICATIONS:

• 7+ years experience leading large complex cross functional projects in accordance with PMBOK or another formalized project methodology required
• Expertise in understanding and communicating technical concepts to a non-technical audience
• Experience in the Insurance processing industry helpful
• Strong knowledge of MS Project, Excel, PowerPoint and Word required
• Ability to manage multiple projects in a dynamic development environment
• Superior ability to identify, understand and communicate business needs for technical projects
• Superior analytical skills; ability to influence change and drive results
• Superior ability to interact well with senior management; strong presentation skills
• Excellent written/verbal skills
• Knowledge of Peoplesoft systems a plus
• Experience in the enterprise portfolio management tool Clarity is preferred
• Bachelor of Science Degree in Business, Information Systems or Project Management
• Certified and/or working toward certification in CPM or PMP, Six Sigma, Process Improvement or SDLC preferred

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Reconciliation Analyst - Chicago, IL

POSITION SUMMARY: Currently, we have an excellent career opportunity for a Reconciliation Analyst with Combined Insurance, part of the ACE Group of Companies.

POSITION DESCRIPTION: Responsible for ensuring that all of the premium, commissions, and overrides generated from the multiple administrative systems are being sent to the accounts receivable system that pays our field agents.

DUTIES INCLUDE:
Weekly balancing of feeds from various administrative systems
Weekly SOX Control balancing
Weekly audit and correction of accounts receivable errors
Monthly reconciliations of suspense accounts

SPECIAL SKILLS REQUIRED: Must possess excellent verbal and written communication and interpersonal skills. Must be ambitious, well-organized, flexible, self-motivated, and capable of multi-tasking. Must have excellent PC skills, being proficient in Word, Excel and Access. Must be able to handle a large volume of detail.

MINIMUM WORK EXPERIENCE REQUIRED: 3-5 years in an accounting or reconciliation area, or a related field that involves analyzing data.

MINIMUM EDUCATION REQUIRED: College degree preferred with a major in Accounting or Business.

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Regional Sales Assistant - Williamsville, NY

POSITION SUMMARY: Currently, we have an excellent career opportunity for a Regional Sales Assistant in the Williamsville, NY office of Combined Insurance, part of the ACE Group of Companies.

ESSENTIAL DUTIES: Statistical sales reports (generation, distribution and maintenance). Generation and distribution of special reports for information requested by the Divisional Office and Sales Service. Sales promotion activities including but not limited to: preparing and tracking regional incentive programs and awards; ordering, controlling and delivering prizes and awards; maintaining records of prize winners; designing, writing, editing, copying and distribution of good news bulletin, etc. Meeting coordination to include: hotel arrangements, agenda, entertainment, etc. Account payable duties; inventory. Various administrative and clerical functions; mail sorting. Attendance at one or two Regional Sales Assistants' meetings per year.

REQUIRED SKILLS & EXPERIENCE: Two or more years administrative experience. PC proficient in MS Office Suite. Lotus Notes preferred. Typing of 40+ wpm. Strong verbal and written communication skills. Statistically oriented and detail minded.

REQUIRED EDUCATION: High school diploma; BA/BS preferred.

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.

Senior Webmaster - Glenview, IL

POSITION SUMMARY: Currently we have an excellent career opportunity for a Senior Webmaster with Combined Insurance, part of the ACE Group of Companies. As a member of the Marketing Department, the incumbent will be responsible for the maintenance and continuous improvement of our public-facing and internal web sites. This position will report to the Vice President, Interactive Marketing and will work closely with other members of the Marketing team; as well as, Internal Communications, IT and our external vendors.

ESSENTIAL DUTIES:

• Oversees day-to-day maintenance of public-facing and internal web sites.
• Continuously verifies the integrity of all site content to ensure the timeliness and accuracy of information.
• Maximizes natural search optimization, in collaboration with 3rd party vendor, to increase online presence.
• Monitors web analytics and reports on traffic data weekly / monthly / annually.
• Assists in the selection and implementation of a new Content Management System (CMS).
• Collaborates with international teams to consolidate existing domains and launch new markets.
• Develops and implements campaign landing pages to support direct response marketing initiatives.
• Monitors the server and web site technical performance. Works to resolve issues in a timely manner to avoid potential impact to the business.
• Performs other similar duties as assigned.

REQUIRED SKILLS & EXPERIENCE:

• Five (5) years+ of increasingly responsible experience designing, developing and maintaining websites, including content management, organization and usability.
• Thorough knowledge of accessibility issues, W3C standards and validation, and internet best practices.
• Self-motivated, including continual pursuit of Web knowledge, and able to work well in a team environment.
• Competency to manage multiple tasks and meet deadlines, to organize work, set priorities and determine objectives and strategies to achieve them.
• Excellent leadership, communication, and organizational skills.

Programming Languages:
• HTML, CSS, JavaScript, ASP, JSP, DHTML, VB Script, XML
• Knowledge of PHP and Java beneficial but not required

Operating Systems:
• Windows NT, XP, 95, 98, 2000 Professional, Macintosh OS, UNIX Environment

Software:
• In-depth browser knowledge - Internet Explorer and FireFox
• Graphical tools – Adobe Acrobat and Photoshop
• Office productivity tools – Word, Excel, PowerPoint
• Collaboration tools – Lotus Notes
• Web analytics tools
• Content management tools

REQUIRED EDUCATION: Bachelor's degree in Computer Science or Visual Communications; or Bachelor's degree in Communications with an Associates degree in Web Design.

To submit your credentials for one of the above positions, please email your resume, along with a cover letter indicating the position desired, to recruiting@combined.com.